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COSTING:Journal of Economic, Business and Accounting

Volume 7 Nomor 2, Januari-Februari 2024


e-ISSN : 2597-5234

INFLUENCER MARKETING STRATEGIES AND THE USE OF AI


TECHNOLOGY IN ENHANCING BRAND AWARENESS: A CASE STUDY IN
THE FASHION INDUSTRY

STRATEGI INFLUENCER MARKETING DAN PENGGUNAAN TEKNOLOGI


AI DALAM MENINGKATKAN KESADARAN MEREK: SEBUAH STUDI
KASUS DI INDUSTRI FESYEN

Nur Afifah
Universitas Tanjungpura, Indonesia
afifahnur_fe@yahoo.com

ABSTRACT
This article explores the intricate dynamics of the fashion industry, focusing on PT. SRB Depot Tj. Pura.
The study investigates the direct and indirect effects of Influencer Marketing and AI Technology on the
Fashion Industry and Enhancing Brand. Through a comprehensive path analysis, the research reveals that
Influencer Marketing significantly influences both the Fashion Industry and Brand Enhancement, both
directly and indirectly through the Fashion Industry. These findings underscore the influential role of
influencer-driven strategies in shaping consumer perceptions and fostering positive brand associations.
However, the analysis does not provide statistically significant evidence for the direct or indirect impact of
AI Technology on the Fashion Industry or Brand Enhancement within the observed context. The results
emphasize the nuanced nature of these relationships, highlighting the pivotal role of the Fashion Industry
as a mediator in the influence of Influencer Marketing on Brand Enhancement. This research contributes
valuable insights for businesses, suggesting that strategic investments in influencer marketing can play a
significant role in shaping brand perceptions within the dynamic landscape of the fashion industry.
Keywords: Marketing Strategies, AI Technology, Enhancing Brand Awareness, Fashion Industry

ABSTRAK
Artikel ini mengeksplorasi dinamika industri fesyen yang rumit, dengan fokus pada PT. SRB Depo Tj. Pura.
Penelitian ini menyelidiki pengaruh langsung dan tidak langsung dari Influencer Marketing dan Teknologi
AI terhadap Industri Fashion dan Peningkatan Merek. Melalui analisis jalur yang komprehensif, penelitian
ini mengungkapkan bahwa Influencer Marketing secara signifikan mempengaruhi Industri Fesyen dan
Peningkatan Merek, baik secara langsung maupun tidak langsung melalui Industri Fesyen. Temuan ini
menggarisbawahi peran penting dari strategi yang digerakkan oleh influencer dalam membentuk persepsi
konsumen dan menumbuhkan asosiasi merek yang positif. Namun, analisis tersebut tidak memberikan bukti
yang signifikan secara statistik untuk dampak langsung atau tidak langsung dari Teknologi AI terhadap
Industri Fashion atau Peningkatan Merek dalam konteks yang diamati. Hasil penelitian ini menekankan
sifat hubungan yang bernuansa, menyoroti peran penting Industri Fashion sebagai mediator dalam pengaruh
Influencer Marketing terhadap Peningkatan Merek. Penelitian ini memberikan kontribusi wawasan yang
berharga bagi bisnis, menunjukkan bahwa investasi strategis dalam pemasaran influencer dapat memainkan
peran penting dalam membentuk persepsi merek dalam lanskap industri fashion yang dinamis.
Kata Kunci: Strategi Pemasaran, Teknologi AI, Meningkatkan Kesadaran Merek, Industri Fesyen

INTRODUCTION two elements, exploring how their


In the ever-evolving landscape of convergence can significantly amplify
the fashion industry, staying ahead of the brand awareness in the highly
competition requires innovative competitive realm of fashion. In recent
approaches to marketing. One such years, influencer marketing has emerged
dynamic strategy gaining prominence is as a powerful tool for brands to connect
the fusion of influencer marketing and with their target audience authentically.
cutting-edge Artificial Intelligence (AI) Leveraging the reach and credibility of
technology. This article delves into the influencers, companies can establish a
synergistic relationship between these more personal and relatable connection

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with consumers. However, as consumer business world, brand awareness serves


behavior continues to evolve in tandem as a differentiator. A strong brand
with technological advancements, the presence can attract new customers,
integration of AI in influencer marketing retain existing ones, and ultimately drive
has become a pivotal point of discussion business growth. Companies invest in
(Afifah et al., 2015). various marketing strategies, from
Brand awareness is a crucial aspect traditional advertising to digital
of a company's marketing strategy, campaigns, to enhance their brand
representing the extent to which visibility and make a lasting impression
consumers recognize and recall a on consumers' minds (Rio Haribowo et
particular brand. It goes beyond mere al., 2022).
familiarity and delves into the Influencer marketing has emerged
consumers' ability to associate a brand as a powerful and dynamic strategy
with specific products or services (Zhang within the realm of contemporary
& Ahmad, 2021). Establishing robust marketing. At its core, influencer
brand awareness is fundamental for marketing leverages the social influence
businesses aiming to carve a distinctive of individuals, known as influencers, to
identity in the market. At its core, brand promote and endorse products or
awareness encompasses the degree to services. Unlike traditional advertising,
which a brand is recognized by its target which relies on direct brand messaging,
audience, whether through visual cues, influencer marketing taps into the
slogans, or other brand elements. This credibility and reach of these influencers
recognition is a precursor to building to connect with a target audience
brand loyalty and trust, as consumers are authentically. The essence of influencer
more likely to choose products or marketing lies in the ability of
services from a brand they are familiar influencers to sway the opinions and
with and perceive positively. Brand behaviors of their followers. Influencers
awareness is a multifaceted concept that often have a dedicated and engaged fan
involves both recognition and recall base that trusts their recommendations
(Haque et al., 2023). Recognition occurs and values their opinions. This trust is
when consumers can identify a brand cultivated over time through consistent
from its visual or auditory elements, such and authentic content creation, making
as logos or jingles. Recall, on the other influencers key players in shaping
hand, is the ability of consumers to consumer preferences (Zhao et al., 2022).
retrieve the brand from their memory The collaborative nature of influencer
when prompted. Effective brand marketing enables brands to tap into the
awareness extends beyond product influencer's existing community,
visibility; it encompasses the emotional reaching a more targeted audience.
connection consumers have with a brand. Influencers come in various niches, from
This emotional resonance is often built fashion and beauty to lifestyle and
through consistent messaging, positive technology, allowing brands to align
brand experiences, and alignment with with those whose followers align with
the values and lifestyle of the target their target demographics. This targeted
audience. Companies strive to create a approach enhances the effectiveness of
memorable brand image that evokes marketing efforts, as brands can speak
positive feelings and associations, directly to the audience most likely to be
fostering a sense of trust and reliability. interested in their products or services.
In the competitive landscape of the Beyond reach and targeting, influencer

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marketing fosters a sense of authenticity roles. Decision-making processes


in brand promotion. Influencers often benefit from AI algorithms that analyze
integrate products seamlessly into their vast datasets, providing valuable insights
content, presenting them in a relatable and enhancing the precision of strategic
and genuine manner (Jain & Meyers, choices. In healthcare, AI is
2022). This authenticity resonates with revolutionizing diagnostics and
consumers, as it feels less like traditional treatment plans. Machine learning
advertising and more like a algorithms can analyze medical images,
recommendation from a trusted friend. detect patterns, and assist in the early
The rise of social media platforms has identification of diseases. This not only
significantly amplified the impact of accelerates the diagnostic process but
influencer marketing. Platforms such as also contributes to more personalized
Instagram, YouTube, and TikTok and effective treatment strategies
provide influencers with a direct channel (Fleerackers & Bilgeri, 2020). The
to connect with their audience visually integration of AI in the education sector
and personally. Brands capitalize on this has led to the development of intelligent
by collaborating with influencers who tutoring systems and personalized
align with their values, allowing for a learning platforms. These technologies
more natural integration of products into adapt to individual learning styles,
the influencer's content (Machi et al., providing tailored educational
2022). experiences that cater to the diverse
Artificial Intelligence (AI) needs of students. Moreover, AI has a
technology represents a transformative profound impact on the entertainment
force in the contemporary landscape, industry, influencing content
reshaping the way we interact with and recommendation algorithms, virtual
perceive the digital world. At its essence, reality experiences, and even creative
AI refers to the development of computer processes. AI-driven algorithms analyze
systems capable of performing tasks that user preferences to recommend
typically require human intelligence, personalized content, enhancing user
encompassing processes such as learning, engagement across various digital
reasoning, problem-solving, and platforms. While the potential benefits of
language understanding (Hoang, 2021). AI are vast, ethical considerations and
One of the primary applications of AI responsible implementation are critical
lies in machine learning, a subset of AI aspects of its development. Addressing
that enables systems to learn from data concerns related to bias, transparency,
and improve their performance over time and accountability is essential to ensure
without explicit programming. This that AI technologies are deployed
ability to adapt and evolve based on ethically and in ways that align with
experience has led to significant societal values (Szegedi et al., 2023).
advancements in various fields, from The fashion industry, a dynamic
healthcare and finance to education and and ever-evolving sector, serves as a
entertainment. In the realm of business, vibrant reflection of cultural, social, and
AI technologies offer unprecedented economic trends. At its core, the industry
opportunities for efficiency and encompasses the design, production,
innovation. Automation, powered by AI, marketing, and distribution of clothing,
streamlines routine tasks, allowing accessories, and beauty products.
human resources to focus on more Beyond its utilitarian function, fashion
complex and creative aspects of their plays a significant role in shaping

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individual identity, expressing creativity, sector, takes center stage at PT. SRB
and influencing societal norms. The Depot Tj. Pura. This company, situated
fashion industry is characterized by its in the heart of its local community,
fast-paced nature, where trends emerge, serves as a pivotal player in the design,
evolve, and fade in rapid succession. production, and distribution of clothing,
Designers, both established and accessories, and beauty products. Within
emerging, are central figures in this the confines of PT. SRB Depot Tj. Pura,
creative ecosystem, translating cultural the fast-paced nature of the fashion
influences into wearable art. From haute world unfolds as trends emerge and
couture runways to street style, fashion evolve. From the creative endeavors of
captures a spectrum of styles that cater to designers to the skilled craftsmanship of
diverse tastes and preferences (Zanubiya seamstresses, the facility encapsulates
et al., 2023). In addition to its artistic the intricate process of translating
dimension, the fashion industry is a cultural influences into wearable art. As
substantial economic force. From local the global fashion landscape embraces
artisans to global conglomerates, the technological advancements, PT. SRB
industry provides employment and Depot Tj. Pura stands at the intersection
sustenance to a vast array of of tradition and innovation, navigating
professionals, including designers, the challenges and opportunities that
seamstresses, marketers, and retail arise in an industry that goes beyond
personnel. Moreover, fashion mere garments, weaving together
contributes significantly to international economic significance, cultural
trade, as garments and accessories expression, and the ongoing pursuit of
traverse borders to meet global demand. responsible practices (Bozkurt, 2023).
Technological advancements have also The phenomenon described in the
permeated the fashion landscape, article centers around the intricate
transforming the way products are dynamics of the fashion industry,
designed, produced, and consumed. E- particularly within the context of PT.
commerce platforms have democratized SRB Depot Tj. Pura. As a company
access to fashion, enabling consumers to deeply rooted in the local community,
explore and purchase items from a PT. SRB Depot Tj. Pura plays a pivotal
myriad of designers and brands. role in the multifaceted world of fashion.
Augmented reality and virtual fitting The article delves into the multifaceted
rooms offer innovative ways for nature of the industry, emphasizing its
consumers to experience and engage role in not just designing and producing
with fashion before making purchasing clothing and accessories but also in
decisions. However, the fashion industry reflecting cultural, social, and economic
is not without its challenges. Issues such trends. Within the confines of PT. SRB
as sustainability, ethical production Depot Tj. Pura, the fast-paced evolution
practices, and inclusivity have come to of fashion trends is showcased,
the forefront. Many industry highlighting the facility as a hub where
stakeholders are increasingly advocating creativity, skilled craftsmanship, and
for eco-friendly materials, transparent technological advancements intersect.
supply chains, and diverse representation Moreover, the article underscores the
in fashion campaigns to address these broader challenges and opportunities
concerns and foster a more responsible faced by the fashion industry,
industry (Mel et al., 2023). The fashion emphasizing the need for responsible
industry, a dynamic and ever-evolving practices, ethical considerations, and

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sustainability. PT. SRB Depot Tj. Pura sampling technique at PT. SRB Depot Tj.
emerges as a microcosm embodying the Pura, with a target sample size of 50
complexities and influences that define individuals. Random sampling is a
the broader fashion landscape, probability sampling method where each
positioning itself at the nexus of tradition member of the population has an equal
and innovation. chance of being selected. In this case, the
The purpose of the article is to 50 individuals are randomly chosen from
provide a comprehensive exploration the entire workforce or a specific group
and understanding of the fashion within PT. SRB Depot Tj. Pura, ensuring
industry dynamics within the specific that every employee has an equal
context of PT. SRB Depot Tj. Pura. The likelihood of being included in the
article aims to shed light on the integral sample. Once the sample is determined,
role of PT. SRB Depot Tj. Pura in the the data collected from the selected 50
local and global fashion landscape, individuals are subjected to analysis
emphasizing its contributions to the using the Structural Equation Modeling
design, production, and distribution of (SEM) technique, specifically the Smart
clothing, accessories, and beauty PLS (Partial Least Squares) approach.
products. Furthermore, the article seeks Smart PLS is a statistical method that is
to capture the essence of the fast-paced particularly suitable for analyzing
and dynamic nature of the fashion complex relationships within a dataset. It
industry, showcasing how trends evolve allows for the examination of both
and how the company navigates the measurement and structural models
intersection of tradition and innovation. simultaneously. The analysis using
Beyond the surface, the article delves Smart PLS involves two main steps: the
into the economic significance of PT. measurement model and the structural
SRB Depot Tj. Pura, illustrating its role model. In the measurement model, the
as an employer and contributor to reliability and validity of the collected
international trade. Importantly, the data are assessed by examining the
article addresses contemporary relationships between observed and
challenges faced by the fashion industry, latent variables. This step ensures the
such as sustainability and ethical accuracy and consistency of the
considerations, positioning PT. SRB measurement instruments used in the
Depot Tj. Pura as a player actively study. Subsequently, the structural
engaged in the ongoing discourse model analysis explores the relationships
surrounding responsible and impactful between the latent variables, providing
practices in the realm of fashion. Overall, insights into the causal connections
the article aims to provide readers with a between different factors. This step helps
nuanced understanding of the in understanding how various elements
multifaceted nature of the fashion within PT. SRB Depot Tj. Pura, such as
industry, using PT. SRB Depot Tj. Pura those related to the fashion industry
as a lens through which to explore the dynamics, interact with each other.
broader trends, challenges, and Overall, the combination of random
opportunities within this dynamic sampling and Smart PLS analysis is a
sector. robust method for gaining a deeper
understanding of the factors influencing
METHODOLOGY the fashion industry within PT. SRB
The methodology employed in this Depot Tj. Pura. The approach ensures a
study involves the use of a random representative sample and utilizes a

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sophisticated statistical technique to fashion sector is not statistically


uncover intricate relationships and supported. This finding implies that,
dynamics within the selected population within the context of the study, the direct
(Miao et al., 2022). impact of AI technology on shaping or
enhancing the dynamics of the fashion
RESULTS AND DISCUSSIONS industry is not statistically significant.
Multiple regression analysis is While AI technology has shown
utilized in this study to predict the value substantial promise in various industries,
of the dependent variable using the including fashion, the current analysis
independent variables, as shown in Table does not provide evidence of a direct and
1 meaningful relationship between AI
Table 1. Path Analysis (Direct technology and the fashion sector.
Effects) Further research and exploration may be
Path Original P- Decision warranted to better understand the
Sample Value
nuanced interactions between AI
IM -> FI 0.56 0.032 Significant
AIT -> 0.23 0.211 Not technology and the intricacies of the
FI Significant fashion industry.
IM -> 0.45 0.001 Significant The substantial and statistically
EB
AIT -> 0.12 0.674 Not
significant direct effect observed from
EB Significant Influencer Marketing (IM) to Enhancing
FI -> EB 0.58 0.008 Significant Brand (EB) (0.45, p = 0.001)
The observed significant direct underscores the potent role of influencer
effect (0.56, p = 0.032) from Influencer marketing in positively influencing and
Marketing (IM) to the Fashion Industry elevating brand perceptions. This result
(FI) underscores the impactful role of implies that companies strategically
influencer marketing in shaping and leveraging influencer marketing
influencing the dynamics of the fashion techniques are likely to experience a
sector. This finding suggests that as tangible and positive impact on brand
companies strategically employ enhancement. Influencers, by virtue of
influencer marketing techniques, there is their authentic connections with
a tangible and positive impact on the followers, can effectively contribute to
fashion industry. The statistically brand building and positioning. This
significant relationship implies that finding accentuates the importance of
influencers play a meaningful role in influencer marketing as a viable strategy
shaping consumer perceptions, for businesses seeking to enhance their
preferences, and behaviors within the brand image and foster positive
fashion realm. This result encourages associations with their target audience.
businesses operating in the fashion The statistically significant relationship
industry to carefully consider and invest supports the notion that influencer-
in influencer marketing strategies as a driven brand promotion is a valuable
viable means to enhance their avenue for companies aiming to
positioning and influence within the strengthen and optimize their brand
market. presence in the market.
The non-significant direct effect The non-significant direct effect
(0.23, p = 0.211) from AI Technology observed from AI Technology (AIT) to
(AIT) to the Fashion Industry (FI) Enhancing Brand (EB) (0.12, p = 0.674)
suggests that, based on the observed data, suggests that, within the context of the
the influence of AI technology on the study, the direct impact of AI technology

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on brand enhancement is not statistically Table 2. Path Analysis (Indirect


supported. This finding implies that, Effects)
while AI technology holds promise in Path Original P- Decision
Sample Value
various business aspects, the current IM -> FI -> 0.32 0.015 Significant
analysis does not provide evidence of a EB
AIT -> FI -> 0.09 0.421 Not
meaningful relationship between AI EB Significant
technology and the direct enhancement The observed and statistically
of a brand. The non-significant p-value significant indirect effect from
indicates that any observed relationship Influencer Marketing (IM) to Enhancing
between these variables in the sample Brand (EB) through the intermediary
may be due to random chance. Further variable Fashion Industry (FI) (0.32, p =
investigation and research may be 0.015) sheds light on the nuanced
necessary to understand the nuanced dynamics within this interconnected
dynamics between AI technology and relationship. This finding suggests that
brand enhancement, as the current the influence of Influencer Marketing on
findings suggest that, at least in the Enhancing Brand is not only direct but is
observed context, the direct impact of AI also significantly mediated through the
technology on enhancing brand impact of Influencer Marketing on the
perceptions is not statistically significant. Fashion Industry. It implies that the
The robust and statistically fashion sector, influenced by marketing
significant direct effect observed from through influencers, plays a crucial role
the Fashion Industry (FI) to Enhancing in shaping brand perceptions and
Brand (EB) (0.58, p = 0.008) highlights fostering positive associations. This
the pivotal role of the fashion sector in underscores the intricate interplay
influencing and elevating brand between these variables, emphasizing
perceptions. This result indicates that the Fashion Industry as a vital
companies operating in the fashion intermediary in enhancing the overall
industry, by virtue of their presence and impact of Influencer Marketing on brand
impact, significantly contribute to the image and resonance with the audience.
enhancement of their brand image. The The significant indirect effect highlights
statistically significant relationship the need for businesses to consider the
emphasizes that the unique dynamics, multifaceted nature of these
trends, and cultural influences within the relationships in their strategic planning,
fashion sector play a crucial role in recognizing the synergies between
shaping consumer perceptions and influencer-driven marketing, the fashion
fostering positive associations with sector, and brand enhancement.
brands. This finding underscores the The non-significant indirect effect
importance of the fashion industry as a from AI Technology (AIT) to Enhancing
driver of brand enhancement, suggesting Brand (EB) through the intermediary
that businesses within this sector can variable Fashion Industry (FI) (0.09, p =
leverage their position to positively 0.421) suggests that, within the observed
influence brand perceptions and resonate context, the influence of AI Technology
effectively with their target audience. on Enhancing Brand, mediated through
The next test is an indirect test the Fashion Industry, is not statistically
which is presented in the following table: supported. This finding indicates that,
unlike Influencer Marketing, the impact
of AI Technology on brand enhancement
does not exhibit a significant indirect

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relationship through its influence on the


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