Professional Documents
Culture Documents
Project - Front - Page-2 Final
Project - Front - Page-2 Final
pg. 1
Foundation course III
Class: SY BAF
Subject: Foundation Course-II
Project Guide
Mrs. Renu Vijay Verma
pg. 2
Foundation course III
pg. 3
Foundation course III
Index
Sr.no Topic Page no
1. Introduction 4-7
2. Objective of the study 8
3. Data, analysis and interpretation 9-24
4 Conclusion 25-26
5. Suggestion 27
6. Bibliography 28
7. Annexures 29
pg. 4
Foundation course III
Introduction
We have observed that less than a fourth of our customers
are women. Even among the active account holders, it is
common for women to have their father or husband manage
their money for them. Is this a reflection of the fact that, in
India, historically men have been the main earners and have
also taken on the role of managing family finances? Or is it a
mind- set issue that women prefer not to get actively
involved? After all, of the 5 largest banks in India, 3 are
headed by women!
pg. 5
Foundation course III
pg. 6
Foundation course III
pg. 7
Foundation course III
accounts
To study why women’s are not open their personal bank account and
To give information about use of net banking and in emergency who they
work it
pg. 8
Foundation course III
10%
26%
26%
38%
1 2 3 4
Interpretation
The table and pie chart showing the 10% responded 18-22 of age person, 26%
of the responded 23-28 of age, 38% of the responded 29-40 of age, and 26% of
the responded above 40 of the age persons.
pg. 9
Foundation course III
36%
64%
1 2
Interpretation
In the above table pie chart show that 36% of responded prefer for to working,
64% of the responded prefer for non-working.
pg. 10
Foundation course III
12%
26%
62%
1 2 3
Interpretation
The above table and pie chart show that 62% of the responded prefer yes, 26%
of the responded prefer no, 12% of the responded prefer joint account.
pg. 11
Foundation course III
4 What do you think every housewife should make a personal bank account?
36%
64%
1 2 3 4
Interpretation
The above table and pie chart show that 36% of the responded prefer agree, 0%
of the responded prefer disagree, 64% of the responded prefer strongly
agree,0% of the responded prefer neutral.
pg. 12
Foundation course III
16%
16%
52%
16%
1 2 3 4
Interpretation
The above table and pie chart show that 52% of the responded prefer happy,
16% of the responded prefer sad, 16% of the responded prefer very happy, 16%
of the responded prefer neutral.
pg. 13
Foundation course III
8%
32%
60%
1 2 3 4
Interpretation
The above table and pie chart show that 32% of the responded prefer safe, 60%
of the responded prefer unsafe, 0% of the responded prefer strongly safe, 8% of
the responded prefer may be.
pg. 14
Foundation course III
32%
50%
6%
12%
1 2 3 4
Interpretation
The above table and pie chart show that 32% of the responded prefer yes, 6% of
the responded prefer no, 12% of the responded prefer may be, 50% of the
responded prefer none of above
pg. 15
Foundation course III
46%
54%
1 2
Interpretation
The above table and pie chart show that 46% of the responded prefer yes, 54%
of the responded prefer no.
pg. 16
Foundation course III
26%
2%
2%
4% 66%
1 2 3 4 5
Interpretation
The above table and pie chart show that 66% of the responded prefer saving,
4% of the responded prefer current, 2% of the responded prefer fixed, 2% of the
responded prefer loan,26% of the responded prefer none of above.
10 When you have any difficulties in your account. How long did it
take for the support team to respond to you?
pg. 17
Foundation course III
26%
32%
22%
16%
4%
1 2 3 4 5
Interpretation
The above table and pie chart show that 32% of the responded prefer 10-
30 mins, 16% of the responded prefer 3-6 hours, 4% of the responded
prefer 10-20 hours, 22% of the responded prefer 1-5 days,26% of the
responded prefer none of above.
pg. 18
Foundation course III
28%
42%
30%
1 2 3
Interpretation
The above table and pie chart show that 42% of the responded prefer private,
30% of the responded prefer public, 28% of the responded prefer none of above.
pg. 19
Foundation course III
15%
39%
16%
30%
1 2 3 4 5
Interpretation
The above table and pie chart show that 54% of the responded prefer useful,
41% of the responded prefer not useful, 22% of the responded prefer very
useful, 0% of the responded prefer neutral, 20% of the responded prefer none of
above.
pg. 20
Foundation course III
21-28 13 26%
29-40 7 14%
Above 40 2 4%
Blank 14 28%
Total 50 100%
28% 28%
4%
14%
26%
1 2 3 4 5
Interpretation
The above table and pie chart show that 28% of the responded prefer less than
20, 26% of the responded prefer 21-28, 14% of the responded prefer 29-40, 4%
of the responded prefer above 40, 28% of the responded prefer blank.
pg. 21
Foundation course III
G pay 15 12%
Phone pay 6 8%
Paytm 4 30%
None of above 25 50%
Total 50 100%
12%
8%
50%
30%
1 2 3 4
Interpretation
The above table and pie chart show that 12% of the responded prefer G pay, 8%
of the responded prefer phone pay, 30% of the responded prefer Paytm, 50% of
the responded prefer none of above.
pg. 22
Foundation course III
28% 30%
4%
16%
22%
1 2 3 4 5
Interpretation
The above table and pie chart show that 30% of the responded prefer satisfied,
16% of the responded prefer dissatisfied, 22% of the responded prefer highly
satisfied, 4% of the responded prefer neutral, 28% of the responded prefer
blank.
pg. 23
Foundation course III
22% 19%
29%
30%
1 2 3 4 5
Interpretation
The above table and pie chart show that 26% of the responded prefer happy, 0%
of the responded prefer sad, 40% of the responded prefer very happy, 41% of
the responded prefer neutral, 30% of the responded prefer blank.
CONCLUSION
pg. 24
Foundation course III
ACCOUNT
You get and array of benefits with women's saving account but is it
really useful? Well it depends on your requirements and how you are
pg. 25
Foundation course III
going to use the account. These illustrations will help you decide if
you really needed those benefits.
pg. 26
Foundation course III
Suggestion:
The bank agent has to provide better services to the customers.
Proper training facilities have to be provided to the staff. [call
center] so that they can give valid answers to the customers.
Staff’s have to update their knowledge, for that bank has to take
necessary action.
Those women’s have not their personal bank account bank should
provide them a free account give them a free trail of account and
guide them also about the rules and benefits of personal account
Most of the women are uneducated the staff should fill they’re
from properly and talk in normal language.
Most of women are don’t use net banking the bank must be provide
information about net bank what are the uses of net banking
Any difficulties of customers in their account the bank should
respond immediately
The bank sector has to inform the customers to frequently update
their account.
Bank sector are providing various type of facility.
pg. 27
Foundation course III
BIBLIOGRAPHY:
Website
www.bankbazar.com
Www.mstimeofindia.com
pg. 28
Foundation course III
ANNEXURES:
1. Age
account?
6. Without your bank account you save your money in home do you feel
safe?
10.When you have any difficulties in your account. How long did it take for
pg. 29
Foundation course III
THANK YOU........
pg. 30