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  • Sop Prepare To The Guest Room VD and Od

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    jasonfernandes10000
    24 views2 pages
    The standard operational procedure outlines the steps for preparing a vacant or occupied guest room. It begins with grooming and preparing the room attendant trolley with cleaning supplies. For a vacant room, the attendant enters, turns on the lamp, opens curtains and checks for items before stripping and making the bed. They then clean the bathroom, room surfaces, set up amenities and towels before vacuuming, doing a final check and storing the trolley. For an occupied room, the attendant follows similar steps but first knocks, announces themselves and offers housekeeping services before starting.

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    Sop prepare to the guest room vd and od

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    The standard operational procedure outlines the steps for preparing a vacant or occupied guest room. It begins with grooming and preparing the room attendant trolley with cleaning supplies. For a vacant room, the attendant enters, turns on the lamp, opens curtains and checks for items before stripping and making the bed. They then clean the bathroom, room surfaces, set up amenities and towels before vacuuming, doing a final check and storing the trolley. For an occupied room, the attendant follows similar steps but first knocks, announces themselves and offers housekeeping services before starting.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    24 views2 pages

    Sop Prepare To The Guest Room VD and Od

    Uploaded by

    jasonfernandes10000
    The standard operational procedure outlines the steps for preparing a vacant or occupied guest room. It begins with grooming and preparing the room attendant trolley with cleaning supplies. For a vacant room, the attendant enters, turns on the lamp, opens curtains and checks for items before stripping and making the bed. They then clean the bathroom, room surfaces, set up amenities and towels before vacuuming, doing a final check and storing the trolley. For an occupied room, the attendant follows similar steps but first knocks, announces themselves and offers housekeeping services before starting.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 2

    STANDARD

    OPERATIONAL
    PROCEDURE

    Prepare to the Guest Room


    Vacant Dirty

    01 Prepare Room Attendant


    Grooming
    form

    02 Prepare Room Attendant


    Trolley
    Check Trolley preriot to use
    Dusting
    Load RA Trolley with amenities,
    cleaning equipment, chemical,
    guest supplies and linen supplies
    Positioning Trolley

    03 Enter to the Guest Room


    Knocking door 3 time say “good
    morning housekeeping”
    Turn on the lamp
    Open curtain
    Report
    Check drawer, mini bar, SDB, AC, TV
    Put Dirty glass to the wash basin
    Bring rubbish and collect to garbage
    humper

    04 Make Beds
    Sripping
    Making Bed

    05 Clean Bathroom
    Wash Glass
    Clean vanity area
    cleaning wall
    Clean toilet bowl
    clean bathtub
    Clean Floor

    06 Clean Room
    Clean Dressing table glass
    Clean dusting and polishing
    furniture, metal ect

    07 Set up Amenities, and guest supplies


    08 Set up Towel
    09 Cleaning Floor/ vacuum Carpet
    10 final Check
    Report
    Close curtain
    Turn off lamp
    11 Storing RA Trolley

    by : Perhotelan SMKN 5 NGR


    STANDARD
    OPERATIONAL
    PROCEDURE

    Prepare to the Guest Room


    Occupied Dirty

    01 Prepare Room Attendant


    Grooming
    form

    02 Prepare Room Attendant


    Trolley
    Check Trolley preriot to use
    Dusting
    Load RA Trolley with amenities,
    cleaning equipment, chemical,
    guest supplies and linen supplies
    Positioning Trolley

    03 Enter to the Guest Room


    Knocking door 3 time, say “good
    Morning Housekeeping”
    If guest open the door (greeting,
    introduce self, job desk)
    offering to make up room
    before starting make up room
    explane to the gues enjoying hotel
    facilities

    Put Dirty glass to the wash basin


    collect rubis in room and bath room
    bring rubbish and collect to garbage
    humper

    04 Make Beds Sripping and make a bed


    / tidy the bed
    if soil/stain you can
    change bed linen

    05 Clean Bathroom
    Wash Glass
    Clean vanity area
    cleaning wall
    Clean toilet bowl
    clean bathtub
    Clean Floor

    06 Clean Room
    Clean Dressing table glass
    Clean dusting and polishing
    furniture, metal ect

    07 Set up Amenities, and guest supplies


    08 Set up Towel
    09 Cleaning Floor/ vacuum Carpet
    10 final Check
    Double check
    closing
    offering any assistant

    11 Storing RA Trolley
    by : Perhotelan SMKN 5 NGR

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