Standards for 4-star hotel and up

Arrival/Departure

• Hotel name should be visible from the street.

• Parking area and valet parking
• Private check in facility
• Seating in reception
• Luggage room

Bedroom

• Size including bathroom ≥ 25 sq. m

• Suites (at least 2%) - Master’s bedroom, pantry, separate living room and en-suite bathroom
with enclosed shower and telephone extension in bathroom
• One PWD room for every 50 up to 150 rooms, and 1 for every 100 rooms thereof, for less than
50 rooms at least one PWD room.
• tiles or wool carpet for floors
• mirror (47” x 24”)
• luggage rack
• Refrigerator
• TV (32” or larger)
• frameless shower screen for bathroom

Food and Beverage

• Breakfast room
• Restaurant

Amenities and Services

• Spa
• Swimming pool with lifeguard
• Jacuzzi
• First Aid facility
• Conference facility

Business Practices

• fire exits
• generators
• 5% of all rooms are PWD rooms
• recessed counter on reception counters
• doors should be 35” (0.90m)
• PWD Bedrooms
o Lever type door handles.
o Dual height peepholes with the lower one at 39 inches from the floor.
o Light switches at maximum 47 inches from the floor.
 o Electrical outlets at a minimum of 18 inches from the floor.
o Bed height at maximum of 20 inches
o Easy-to-open preferably sliding closet doors.
o Dual height hanger racks with the lower rack at 55 inches from the floor.
• PWD Bathrooms
o Toilet looring of non-slippery surface materials even when wet.
o Toilet bowls should be positioned where a vertical or climbing bar shall be positioned on
the wall at 12 inches from the front tip of the toilet bowl to offer support when users
pull or elevate themselves to a standing position.
o Grab bars should be placed on both sides at 28-30 inches from the floor for the safety
and effective utility, the distance between the bars not exceeding 30 inches.
o Toilet bowls should be elevated to a range of 18-20 inches from the floor.