‘Search for topies, products or issues. vmware’ Knowledge Base Powering off an unresponsive virtual machine on an ESXi host (1004340) Last Updated: 12/03/2023. Categories: How io Total Views: 19427 anew cin . 5 2198 people found hs hoa Pipe provide article feedback: ©) 8 Learn now viata Skyline Avior and Shine Heath Diagnostics work oglu to provide proacvitllgence "Use Sotne Aor tps vmware. com/support/ervcs/syin tn 020i ses Before hey «Use Stine Heath Diagnoses (ntps//otgs.mware.com/aphere/2020/08/Inroducng-vmvware- shine ean diagron tol) fo rox eure phere & SAN loge when an eve esr Syne Heath Diusrostc Findings are based on tp KBs and VMSAVCVEs, You can sete Sane Health agnosis fol in cnine a ofine moe. «yu eau een help om teal sppat, please use Shine Aisor (sts: mre om /sipport/er cee styne nfo tise a 09 Ast ede tne tooed log, TSEscanasoiniftelog to reauce efor Symptoms + You cannot power off ital machine on on ESXi host + Avira machine is unresponsive and cannot be forced off or stopped + You cannot accessor uneck tes ona witual machine + After shutting down a vital machine, vCenter Server shows the virtual machine 9s ru na + There is no inciction tata witual macrine le shut down + You cannot eat pron ein the vidual machine + You see one or mre ofthese errs Purpose This article provides steps for shutting down and when necessary, force onan unresponsive vitual machine Resolution 1 Powering othe vitua mechine rom Sphere Web Clent or HostDetermining the virtual machine's location Determine re host on which the vital mation i avallable in he vitual machine's Summary ab when There ae several methods o power of the non-responsive virtual macrine using command In a the folowing 1 Using ESXi esxct commands Using the ESXi command-line 2 Gl ghat ofa regstereo tual machines, denied by their MID and Display Name by unning this ommane [nce ave qatallvne i vin-cnd vasveTpowen.getstate WD 3 5. Check ftnere hanging ask on the impacied viral macrine that prevent the machine from powering on by running his command: fF vinscnd vasve/qet.taskList VID Example ouput (Wanageaoojectnererence) [ ‘in, Taskchavaske2-vin, Virtual@achine .createSnapehot-182550283", 1 § vin-end vineve/eask_info FaTask-2-vin.vireualhachine ., Bescripcion = (vnoel.tocalszatlemessage) null, . have = "vin.virtualsachine-createsnapshot", [error = (\nod).Methodrautt) null, Feason = (vin: TaskReasonUser) { ds . [esrerine = “zeu4-ll-aara7:a9iel.17352i2", Eonpleteline = , [Beenechaintd = 382550283, b 7. The tasks hung and needs tobe cancelled, use the command: fr vinccnd vinsve/tasi_concel task ifhe cancelbic hog set tote (earcelabis © fata), Shove we scene sree Using the ESXi esxcli command 2 Gola lat of runing veal machines, isentifed by Work! 1 snd Disolsy Name by runnin ike Our Survey 3. Take a note of the world 1D of the non-responsive vital machine. For example in step 4 the World ID is 2750434, 4. Power ofthe vitul mscrine from the et by vunning ane o these commande f esecid vm process kill fad wer t1D + Sots tne most graceful 1 Hd perform a mmediae stcown 1 Force sould be vseu asa bt resor 5 Hlthe feo top even afer oning he Yessy aroces kl comma, vaca ll her VMs he ESX hot an restart Y Related Information + VMware Siytine Heath Diagnosis for vSphere -FAG Us/artce/Bi931) + Unable to Power off Virtual Machine an FSX host Ys/artle/014'65) + Investigating virtual mace fle locks on ESXI hosts Us/artil/1005%) + Reslaring the Management agents in ESX' artci1003480) + Invesignting vital machine fo locks on ESX% srl 10051) + Unable to power of the vitual machine in an ESX host (arel/1014185) + Failed to power on vitul machine /sfarcle/82542) + Comp apagar una méquna vtel ue no asiérespondiendo en un host ESX (saril!10314772Iang-es) SSK HORI LRTI Y L747 7 (llr! 09820076ng=) + Coma desir uma méauina vial som resposta em um hos! ESX (slate 2045967angept PT) + (EE9K 281 LROETRAREENLAL (/sface20818427tngezh_CN) Actions (Goouanio cant baa Additional ResourcesAsk The Community Get ansrs qc rem VMewate experts in ‘he communty Post Subject Type your question here Related Products: VMware vSphere ESXi Related Versions ‘VMware vSphere ESXI7.0.0 \Mware vsphere ESXi 6.7 ‘Mare wSphere ESXi 6.5 Take Our Survey vmware Beenie convene) Fimipeitwin cescoecomrnarel) [oes skein con/conssny/vmaate [Ea sr youve comnservnmarer copra 2028 via, ne Ainge reeoves|Termact le tp fovtrercinnst smisre omweahinreermctueersesu) ‘Your Celli racy ants Nps tmwaerwatecon/ely/preylaloraptnaey Fas nl) PvecyOtpsufwaw vmware commaorvacy Mi Acceasbity (stein mare cmlaceesbty nin) Cake Satna