EMMANUEL OPOKU MORGAN

(ROWKISH)
COMPUTER IN BUSINESS

SAMPLE
1. Decisions vary from repetitive and routine to non-recurring and non routine. How would you classify
a decision where no framework or model exists for the decision?

A.UNSTRUCTURED

B.SEMI-STRUCTURED

C.STRUCTURED

D.A OR B

2. When two companies are linked together by computers and they send business transactions through
these computers, they are probably using……

A.DIGITAL WALLET

B.ELECTRONIC DATA INTERCHANGE

C.B2C

D.ENTERPRISE RESOURCE PLANNING

3. When two or more computers are able to share information ,what is this called?

A.SHARED SYSTEM

B.INTEROPERABILITY

C.INFORMATION INTERCHANGE

D.DATA EXCHANGE

4. What type of system tracks inventory and related business processes across departments and
companies

A.STRATEGIC INFORMATION SYSTEM

B.DATA PROCESSING SYSTEM

C.INVENTORY MANAGEMENT SYSTEM

D.SUPPLY CHAIN MANAGEMENT SYSTEM

 5.__________ is a scanning technology used to read and digitize typewritten,computer –printed, and
even hand written characters such as those on sales tags on department store merchandise ,patient
information in hospitals, or the address information on a piece of postal mail

A.MAGNETIC INK CHARACTER RECOGNITION

B.OPTICAL MARK RECOGNITION

C.OPTICAL THE CHARACTER RECOGNITION

D.ALL THE ABOVE

6. Which of the following transmission medium provides the fastest data transmissions?

A. FIBRE OPTIC

B.COXIAL CABLE

C.TWISTED WIRE

D.MICROWAVE

7. The area of information system is concerned with which of the following areas?

A.INFORMATION RETRIEVAL

B.INFORMATION STORAGE

C.INFORMATION PROCESSING

D.ALL OF THE ABOVE

8. Which of the following describes E-COMMERCE?

A.BUYING PRODUCTS FROM EACH OTHER

B.BUYING SERVICES FROM EACH OTHER

C.SELLING SERVICES TO /FROM EACH OTHER

D.ALL OF THE ABOVE

9. Which term describes the identification for a specific computer on the WEB and the main page of
the entire site?

A.URL

B.WEB PAGE ADDRESS

C.HYPERLINK

D.NONE OF THE ABOVE

10. What is the process in which a buyer posts its interest in buying a certain quantity of items, and
sellers compete for the business by submitting successively lower bids until there is only one seller left?
a. B2B marketplace

b. Intranet

c. Reverse auction

d. Internet

11. Which form of e-commerce currently account for about 80% of all e-commerce revenues?

a. B2B

b. B2C

c. C2B

d. C2C

12. What is the name given to an interactive business providing a centralized market where many buyers
and suppliers can come together for e-commerce or commerce- related-activities?

a. Direct marketplace

b. B2B

c. B2C

d. Electronic market place

13. Specialized programs designed to allow particular input or an output device to communicate with
the rest of the computer system is called......?

a. Compilers

b. Operating systems

c. Interpreters

d. Device Drivers

14. Software which prevents external access to a system is termed

a. Firewall

b. Security software

c. Router

d. Virus checker

15. --------------------- marketing is the internet version of word-of-mouth marketing.

a. Virile

b. Visceral
c. Viral

d. Virtual

16. Which of the following is not one of the benefits of e-commerce to sellers?

a. E-commerce offers greater flexibility in the meeting customer needs.

b. E-commerce can help to reduce costs.

c. E-commerce increase the net cost per contact.

d. E-commerce is a powerful tool for customer relation relationship building.

17. What is the name for the equipment that makes communications or database information available
to the computers within a network?

a. Internet delivery system

b. local area network

c. Internet protocol

d. Server

18. System software in computer

a. Increase the speed of central processing unit

b. Enhance the capabilities of the hardware machine

c. None of the above

d. A and B

19. Which of the following is the most complete definition of a computer crime?

a. Unauthorized access of passwords and personal information

b. The act of using a computer to commit an illegal act

c. Stealing of computer system without authority

d. Processing private information from an official computer system

20. Which of the following is not an example of a computer used as a target of crime?

a. Knowingly accessing a protected computer to commit fraud

b. Accessing a computer system without authority

c. Threatening to cause damage to a protected computer

d. Illegally accessing stored electronic communication

 21. Opoku Trading's implementation of web-based information system to provide managers with real-
time information such as customer complaints is an example of

a. Improved supplier intimacy

b. Improved decision-making

c. Improved flexibility

d. Improved efficiency

22. An example of raw data from a national chain of automobile stores would be

A.300 Toyota RAV4s sold during fourth quarter 2007 in Kumasi

B. Average of 13 Toyotas sold daily in Kumasi in 2007

C. Toyota RAV4 sold January 7, 2008 IN Kumasi, Ashanti-$2800

D. Annual sales of Toyota RAV4s increased 2.4 percent

23. The term _________ refers to large disparities in access to computers and the internet among
different social groups and different locations

A.DIGITIAL DIVIDE

B.ELECTRONIC

C.TECHNOLOGY

D.COMPUTER

24. Which of the following types of system could be used to enable different firms to work
collaboratively on a product?

A.INTRANET

B.CUSTOMER RELATIONSHIP MANAGEMENT

C.INTERNET

D.EXTRANET

25. The use of the digital technology and the internet to execute the major business processes in the
enterprise is called:

A.INTERNET BUSINESS

B.E-COMMERCE

C.E-BUSINESS

D.DIGITAL BUSINESS
 26.__________ made up of a print head comprising a member of pins which strike the paper through
an inked ribbon to form an image on the paper.

A.LASER PRINTER

B.INKJET PRINTER

C.DOT MATRIX PRINTER

D.ALL THE ABOVE

27. A disadvantage of the laser printer is

A. It is quieter than an impact printer

B. It is very slow

C. The output is of a lower quality

D. None of the above

28. An ISP package will normally include all except

A.USERNAME

B.PASSWORD

C.SOFTWARE

D.ACCESS NUMBER

29. Top level management is concerned with

A. Strategic decisions

B. Day-to-day operations

C. Tactical decisions

D. Both B and C

30. Which of the following statements about EDI is FALSE?

A.EDI documents contain the same information that would be found in paper documents

B.EDI provides the infrastructure for both voice and data communication

C.EDI standards are industry specific

D.EDI enables the digital transmission of invoices

31. What is it called when you are routed from your requested internet site to another ,undesired site?

A.PHISHING

B.PHARMING
C.REDIRECTING

D.HIJACKING

32. What type of software secretly collects information about you and your internet habits?

A.DETECTWARE

B.SPAM

C.SPYWARE

D.PHARMING

33. What type of system tracks and analyze transactions made by customers?

A. Decision support system

B. Tactical systems

C. Customer relationship management systems

D. Knowledge base systems

34. Which of the following terms is used to describe the computer-based tools used by people in an
organization to support their information processing needs?

A. Information Technology

B. User Systems

C. Artifacts

D. Computer Tools

35. Online soliciting of bids to print forms used for medicare cards would be………….

A.G2G

B.G2C

C.G2B

D.B2G

36. Which of the following describes e-commerce?

A. Buying products from each other

C. Buying services from each other

C. Selling services to/from each other

D. All of the above

37. Which of the following refers to creating products tailored to individual customers?
A. Mass customization

B. Demand aggregation

C. Direct materials

D. Reverse auction

38. What is the process in which a buyer posts its interest in buying a certain quantity of items ,and
sellers compete for the business by submitting successively lower bids until there is only one seller left?

A.B2B MARKETPLACE

B.FORWARD AUCTION

C.REVERSE AUCTION

D. B and C

39. An ISP package will normally include all except

A. Username

B. Password

C. Software

D. Access number

40. The internet service that provides a multimedia interface to available resources is called

A.INTRANET

B.INTERNET SERVICE

C.WORLD WIDE WEB

D.ALL OF THE ABOVE.