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    27 views477 pages

    酒店口语

    Uploaded by

    huyennn

    Copyright:

    © All Rights Reserved
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    of 477
    UE ye C235 + CET bd ' BE _ | OMIT sooopAaROsIAC—MITR / x OFi2TL s000hwS OSTA Pr 5 lOmin ooRen Rem ERED, OQ |Ommam 7aeacmaMeMES % 1B | O mek 7 MEERA LOBAR fe aR a ge DOLPHIN BOOKS tA i i, = | £36056 ete (ca es (Es + Bo oe - ee 2M (2) 6-5 AE BRS HE @Pc THER MRA Fea tea A (CIP) Bie Aik 365 A BN BAR / Arte FES . -- Ik Bi : TAR HEL , 2014.6 ISBN 978-7-5110-2047-5 1. Oe 1. Oar Ml. Digi k - Sei - Hi WV .@#319.9 "PER MAS 1 CIP WHR (2014) 38 097485 5 # 4:2 EM De Laat th Tie ne hk He A itt fe eo ill 4 6 FR fl ak oe We OK pts xe tt x FT TS NS BASE Tine & 2 Fe RAR 2 EIR nice : http://www.dolphin-books.com.cn AER EA 24 ; 100037 : 010-68997480 ( 4/8 ) 010-68998879 ( i232 ) + 010-68994018 2 DUBE AT ae EDA BRS 2 AAI BA A : 32 FF (710 EK x 1000 427K ) : 14.75 2232 FF : 2014 4F 7 ASB 1 i 2014 4E 7 58 1 UE : ISBN 978-7-5110-2047-5 : 36.80 JG ALY SE vem 7 te 7 —Instructions y Ba - i 0 na, #, 774 | ion 1 TH H, 4H, HAE | _ Sect Reserving Room REN SRA. SERA. | | | RKRH. HAP ORF | -Useful Words abe WEIL y %, GR TBEREP HR iE HR, Uk ee a HO AB HE BL iE LA TB Hh single | deluxe rs e AEE—RPRGK eRe LOB AL, FDET ERE PRE R, AOR HT TES ah. a w - Useful Sentences BOs Fi2mB Bh reserve (r'23:9) #17 ita vata] rote hav'tell @ & Bina an) Gi éovbie [dABi) & Bi standard ['standod) 8 } stagil © /% [da aks} 2 © BASF TK, MR L. Fi S. RH Mis, ARAM. WRX th, URIBE 7 aE, HET, LEASH eRS—MERH DR. e BRA A FT fo at id HP oy | Ree, RSHAR, 8 | IB Wat type of room do you prefer? #83 + What nd of room would you Khe? £6 “Have you gt a room overlooking the sea? + We have ingle rooms, double rooms, suites and dune sues ATER REA, RAK, RMMREEH BV tke to reserve a double room. Set iis “SARA +The a tw room feng the garden. ASE -HORSH FARRAR double room 2. 1E HM twin room-AK ®t HE. 6 AEG —AGRARBR HeLOBAT, HAA Fa AMAA, LFA STORE SHAR %, Mam aa RGOBATRRE. RSH WH WIE Hep F AMHR KEE Lite along fonely stream, 1 Reep rig t WARES a EET 2 SF IRST AER A Special Rate for Now Members © Hello Royal Hotel Anything | can do for you? (Yes, this is Je speaking. 'd lke to reserve a twin oom for sk days. + For which dates do you want to book the room? From tomorrow til September Sth. Six days in total * One moment. please... Yes. (@ e-sennar ar BE, UR KR HREARK. HEAR yk BR, #, LeTeA— te Biat me. we can confirm one room for six days, le’ Thank you. 'm your new member Is there a special rate? io Yes, sir There is a twenty percent discount. Therefore itis 76 dolars per night. eee - Useful Paragraph HOS winae , @ PRARRIGX HK KR-Hhpho es RG REET REA HY if. iH HB steer oe tn HG He RH REY RH, ienntenai MBER. RNR M MMH. Ree “The secret of succes ie constancy of purpose. Thote who aciewe the ‘most are ftan the ones who are the most passionate, and most determined reach the goals, because they devote he fort that other cannot. takes ‘4 | O uararuane RAKE RW KH, LEIFER RARE, TE ob a aE RB, SWRSH EAB EAANTAALGEHS dekeuNEseTCre Ct A, t ARE. Sa rrr eerperrerr nis te kt - L£RA MHEG EARKAFARME, ASAZANAERAALAT SAB Rie, EREREP, RAM. CARSAW, AARELREESRE RAT, MITLPLRSTRE, RSAART EASRANRWRHSN, BESERSNEASZA. HERB, NFSRARRERSARRH, BRWEEPFASANH-MERRE. (4M 365 ABA REOBAS) & APEZABERERSAARSEMHRBSACA, CARHAN, BR ALB, URESHARERAP “MACHA Oma, A-+ Baa AMMA” , KWAN ER. RERMMAA, R—-MBS—— LM. UTAABHASABETA: X KBHAS SBOATH, 77 )G, 154-MAR, FRAMMARS. ASRS. ABRRRS. BSR. LARS. RKPOUARAHRSS, LF ATRNAEREPHDR AMMAR, iL TRRAA REM ARE SAA Vio S-MAMD 5 HFS), RMT: 6p FR I=I 535 ma ABDCS—THAGRMA GRAS AO BAL PMR, HMGETS HMPA, WEFAFLIZER. AAWLAAF HBR, RARRT— ENALETRELSULARAF, ASR ECHB. AMHECS—TAGMSRAKROBAF BSI 7 HR, Be—ADAH ARIK SMAI BEA A IFNIE, ILA AA WRB SANS RE Bey ASH RBOBITRAE, ART AAA RBZ MABATABRHE. S-NAMRET AMAR WSUAR RAAB MAAR. WAAR RAAB, RM, Ike JFA-—TORL ATE, PILRRAS HRA MAS, MRT PSRBEAT—iEMMAS. @OF42 ik 7 ; ci BIBER T — se SUR IB SEK oH A DSK eSB RRA. LFIRERA OBA AEMRARBN A, IRI. O25 MRK 777 Sie es ST RMD RANMA, ie artesian TFBRAXCARERKHER, MMBREBLUREPHRE. N RBS eHAtwS, E ABSMARNSREREALSS, AAS RAWEMAR, BSH TES. RMR. PRE SP BAK, MAAC. Fi MAME, TRG MBH, LBS IAPM, ABTA, STs SAeee—MaAaHAR, APRXPAAERBRE, iLARSAUBLASHAH, BiB RGR, MANNIE, IFAS, MTEC TH Ra, PERG HRA, SARBRARPRAA, FAT, RHA E-TADEDSBT, VASUTSRE RHR RARE. BLA BS-URAERESINEP-EEBZME, SMBA, RESUS FRA ARREST | Re RERBRD Section 1 #17725 Reserving a Room... ©) FIT —“M2 18) Book a Standard Room | HAW BAIL A Special Rate for New Members Section 2 44 #117 Group Reservation..... © #34 BRUT Traveling Company Booking © #£75BE Recommend Hotels Section 3 BAHT Changing a Reservatior ©) ER Accept the Change © HBS AH Cannot Change the Date Section 4 ER3##i1T Cancelling a Reservation. 0 +2238 Plan Change ©) BASWARIA Cancel for a Meeting Section 5 3851825 £2 Hotel Information and Location © iRHFFS Well-equipped Facilities © EAE Walk to the Hotel Section 6 #32 Sikiii Room Demands and Facilities. EL SIAN What the Room Is Like DB RSFSHMAIL Well-equipped Double Room Section 7 Htt-5 +3 BA Prices and Payments BR BIE-FA The Rate with Breakfast Bi S)IK AR Payment on the Company Account Section 8 Bic AE Checking In... Gh 17 4S Check the Order Number Bi RIB BIC ME I'd Like to Check In Section 9 }#5h i Exchanging Foreign Currencies Ol £78 Fi #R Money Exchange © IMHR Cash the Check Section 10 [5 Ala) & Asking the Way. © FS) ZEWBL Where Is the Washroom © 4 5B0P ASH The Way to the Bar Section 11 23474 m Depositing Goods. Hl BR RERITS Be Late to Claim Luggage © 65 5-H Take the Valuables with You Section 12 SEX4 Ah Collecting Items... © BUG Claim Luggage BD T —t47% One Piece Is Missing Section 13 #if-5 [681 Complaints and Problems © 2K— SRR Water Keeps Running i BAW So Noisy Next Door Section 14 Sh3843i Dealing with Complaints El ZALANARS ASB Rude Service Attitude 422.5518) 4RAE Complain About the Dirty Room Section 15 249KiB 5 Checking Out. ©) FAL 44 MK Pay in Cash © FAIRAT XRAY Pay with Traveler's Check Section 1 #214472 Carrying Luggage El A453 £ # Send the Luggage Up Bi i245 PA Bring the Luggage Down Section 2 5| 5% Check-in to the Room... © AZAFTFABNM Open the Door for the Guest B BEA ZA PX Help the Guest to Settle Down Section 3 3&48472 Delivering the Luggage to the Wrong Room... FBT Make a Mistake © HRT Describe the Luggage Section 4 32% Cleaning Up the Roo FRAFTA BIA Book for Cleaning Up the Room © KBB IA) Tidy Up the Room Section 5 484 /R% Maintenance Service ©) B LANPRARS Electrician's Excellent Service © tik DARIALET The Toilet Is Clogged Section 6 i£# ARH Meal Delivery Service..... 17-448 Order Breakfast © KRAE Delivery of Order Section 7 #4CHRS Laundry Service. (i) AHF. H) The Color Won't Run © RAHA Express Service and Remove Stain see Section 8 344X ARS Delivering Laundry Service..... ©) RBI Send Laundry to the Room © RBWRRT The Collar ls Burnt by Iron Section 9 RREARSS Morning Call Service. B74 ME Wake-up by Phone A A LOY BRARS Wake-up by Knocking at the Door Section 10 #5514] Changing a Room... IAW T It’s Too Noisy #—-N0) BAAS Ie] Change a Sunny Room Section 11 7EK {#78 ARS Extending Stay Service ft ER ANB AA Pay a Half-day’s Rent | FEAR (ER Extend Stay Section 12 AM m Lost Items il 47£ 78% T The Suitcase Was Lost | FART Mobile Phone Is Missing Section 13 414A Lost and Found 1 #83|—“M. 2 Pick Up a Wallet FAR LA “W).”“W).”on the Handle Section 14 BEs7 AR Medical Service... AL-F#243. 5B Have a Bad Stomachache | G45 B Have a Terrible Headache 156 3 175 Section 1 #477 Booking a Table.... i FI— BARR Book a Table for Four © iT—-MSLAS AZ Book a Table by the River Section 2 D2 ARS Greeting Service.... i dAMERA Greet a Guest © BAMIT Check the Reservation Section 3 HERLE Seating Guests... 1 S| AB Seat a Guest 181 IV © BE AFAR Ask the Guests to Wait Section 4 A3€ARS Taking an Order...... fl 5% Order Meal ©) ZLB Supreme Pizza Section 5 14-5754 Chinese and Western Food Ol SE) 4 HE Filet Mignon 2 BRIEF Like Hot Food Section 6 8 81%-5tR# Buffet and Fast-food PEEREE RIE AY Pick Out What You Like ) B—P WE YEAIN Take a Double Cheeseburger Section 7 /3€AR%& Serving Dishes ...... Ol ALRRIEABKT Beijing Duck Is Coming LEARN It Looks Very Delicious Section 8 + 3¢18-5 _[ $832 Serving Late and Wrong... -E3#18 A Late Order _E$#3% The Wrong Order Section 9 #224 Complaining About Diet ... ah EHR There's a Fly in Soup 389 iE Chicken Is Not Fresh Section 10 #fth#8# Other Complaints ... $2848.25. Complain About Tableware REE Spilt Case Section 11 44932 Paying the Bil...... IK Aik Bill ls Wrong AER Not Accept Cheque CO) pr-]9) ae aba ON eo SLO SI B om Ox a) CSL a (ei) Section 1 22iX AR Convention Service. © fi F-8!7 & Rent the Medium-size Auditorium @ BVRIMEE Need Adding Facilities Section 2 S22AR3 Banquet Servic ©) HIT —4 4G BS Book a Dinner Party for Farewell . EA i324 Choose the Menu Section 3 HFARS Interpreting Service...... 42 GE FEARS Offer Translation Service © BARS 04s Translation Service Price Section 4 B4-ARS Ticket Service....... © WHITHER Ask Flight Information © FRI] FF ASATHE Book the Flight in the Afternoon Section 5 ti 2}AR Mailing Service ©) ZS FDR Mail This Package by Air © B—H SRS BAR Send a Letter by EMS Section 6 (2H ARS Fax Service SWEIfEH Receive a Fax A RIE(EA Send a Fax Section 7 EAR Printing Service. ©) SLED Copy Documents #7547 Ell Type and Print Procedure Section 8 FIZSARS Network Service. | 752 Need Surf the Internet 1 $38 FAB HE Send an E-mail vi Chapter 5 32148 Shopping Mall Services. Section 1 4105 Welcoming Shoppers El RABE Just Look Around Bi i819) A18.& Ask Information Inside Section 2 AR3K Garment District. Eh AKG AAF HE Shorten Jeans for Free BASE It Is Colorfast Section 3 $£#8 Shoes and Hats Section ON SWAT 2 BEE ALAN The Hat Is Made of Wool © FA AIR The Shoes Are a Little Tight Section 4 3&3 4 iff Jewelry..... Sl #2 Recommend the Pearl Necklace Eh $848 BRIE You Have Very Good Taste Section 5 Et LEM Antiques and Handcrafts (0) Xt +P Ely HEX AB Be Interested in Chinese Antiques ©) RRL Buy a Cloisonné Vase Section 6 #3i){£ & Painting and Calligraphy... Hl —fLfSA@R A Great Painter BWRZSA Cut Seals Section 7 {¢4kim Cosmetics... ©) S/MR@F Buy a Moisturizer Eh RAE $F High-quality Foundation Section 8 4#§7* 42 ih Specialties and Souveni © AGFA Different Flavors of Chinese Tea B BAMA ANAM Natural and Realistic Wooden Products Section 9 72 4& Publications, Audio and Video Products... +0 330 386 vil 2% ( BRULEE) 4x75 Look for National Geographic BR MRABNHAADE Taylor Swift's Big Fan Section 10 TPE} Bargaining..... 342 EL GTP HT Split the Difference DARA It's the Final Price Section 1 #535 Gym ED 1515S BEAR Ask for Fitness Apparatus BEA ASEALE Coach Shows the Movements Section 2 S42 Sauna and Massage TD RRRA 45 DEAL BUF About 45 Minutes’ Sauna Is Better ‘Elf S32 Have a Full-body Massage Section 3 I) Kongfu ED XS AAR XB Be Interested in Tai Chi A RAATIAVHFAL The Benefits of Wushu and Qigong Section 4 BARRA Indoor Ball GamMes.....esssvseseessee ME BRAS Like Playing the Pool EA REERALI Bowling Rules Section 5 PSMRAZah Outdoor Ball Games ©) EFT PIR Like to Play Tennis AFTER RARF BBR Requirements on Clothing for Golfing Section 6 i#f2k1H Swimming Pool GD RYE EK Talk About Swimming ERK Swim in the Shallow Area First Section 7 #R#B Shampoo and Haircut Sl KIB RL Dandruff Problem Vill © S4532X Wait for Haircut Section 8 332K Beauty and Hairdressing...... 0 ERB BS (LAK A Facial Make-up 2) SKHF5 BILAN RD Prefer a Special Style Section 9 234i Movie House Ol R&A Won't Miss the Beginning © BBNDAH Love Science-fiction Films Section 10 R/T Music Hall... ASB ARS A Classical Concert © RIKER A Folk Concert Section 11 Hie Theatre i 4RE ALE BTHE Change the Seat Forward © #1C3RA Help to Find Someone Section 12 #£740E At the Bar..... (il RGA A Glass of Champagne iB Try Chinese Wine Section 13 ZENMREE At the Café .. (i) R=ARONEE Order Three Coffees Eh - RAR ASTI Have a Cappuccino Section 14 Z£3¢4B At the Teahouse... Wl #872 BAB Recommend Laoshe Teahouse (© "8388 24 FBR Drinking Tea Is Good for Health Section 1 #41 ARS Airport Service... (Gl AAFIA BHAA IA Confirm Arrival Date and Time HEA Meet a Guest at the Airport Ix Section 2 (1 #1#L32 Concierge Service 11. 438 Hl XIDE A Welcome the Guest 2X tE/5 65 Come for Staying In Section 3 {EARS Car Service.... YH AB Call a Taxi © #18) Pressed for Time Section 4 ##2£ [RS Parking Service....... Gl $s) BY 8 RUBE BE Charge Fare by the Number of Hours © BNiXEHBBME Where Should | Park My Car Section 5 SY3}X¥ Dealing with Fire ........ Eh REA IBUS Hurry to Evacuate the Hotel © X34 2142 Bl The Fire ls Already Under Control (S hapter 1 : BRAISARA Daily Reception Services Section 1 #i7#% Reserving a Room Section 2 Hifs}iiT Group Reservation Section 3 SAFIT Changing a Reservation Section 4 EXiHMiIT Cancelling a Reservation Section 5 454824512 Hotel Information and Location Section 6 #5 32® Sikh Room Demands and Facilities Section 7 Btt-S #4 Prices and Payments Section 8 Bic Af& Checking In Section 9 5£4%5hii Exchanging Foreign Currencies Section 10 F&A [el Asking the Way Section 11 24447494 Depositing Goods Section 12 &§4%7 a Collecting Items Section 13 #£i14428 Complaints and Problems Section 14 SMEBti Dealing with Complaints Chapter1 A#aiGARS Section ct Reserving a Room - Useful Words SOs WAIL i reserve [r1'z3:v] #iT B hotel [hau'tel] #8 /F villa ['vila] 3 Sf BB inn [tn] ik ie single ['stngl] 4 Af Gi double ['dabl] XA MH deluxe [,da 'Iaks] #4 #4 E]l standard ['staendad] #7 4 Bi suite [swi:t] A vacancy ['verkansi] 2 available [a'verlabl] 2 fA 4 occupied ['pkjupard] (JH + AY bathroom ['ba:@ru:m] #6 # date [dert] 5 34 deposit [dr'pozrt] 3% 4 confirm [kan'f3:m] #iA type [tarp] * #! *UsefulSentences =#@Q% FitH®, 0 = eae nnn, | What kind of room do you want? (78 4} 4, #4 # [ale i © How long do you plan to stay here? 4 HES A? : ! © Doyou have any vacancies? {fl #34 XH? © Whendo you check in? 44 Z BARA 42 98.9 i © I'dlike to make a reservation, please. HZ Mi —*F lA. i © I'dlike to reserve a (...) room. #7877 —|&] (+++ ) Be i © There are no rooms available now. LARAZHT. i ® Section 1 #UiTRE See {B) What type of room do you prefer? (REEMA PEAS BIE)? * What kind of room would you like? (x48 tt & #4 # Ile * Have you got a room overlooking the sea? 41] — [el Ii Ye 04 FF NA] "2 + We have single rooms, double rooms, suites and deluxe suites. RMNAEARAM, RAM, SAPRHRE, [)_ diike to reserve a double room. RAMI —TAMA Blo + I'd like a twin room facing the garden. RAZA AERN AAW KE ARH FA. ~double room #—# BLA Jk AY # IAL twin room # KB ATR A |) Would you like a room with bath or shower? RBH AMR EAN? + I'd like to book a single room with bath. #8 iT — 7 bE WA TA, [How many nights do you want to stay here? #248 (E/LAVE? * How long will you be staying? “K4 #4E% A 2 + | want to stay for 2 days. #7842 WA. |S) Just a moment, please. I'll check our vacancies. EHS, RA-TABASE. * Could hold the line, please? I'll check our room availability. HANES? RARE-TREASE. availability [a,verla'brlati] n. TA, Aa ~ room availability & 5 HiT tf Hi, (©) You can have a room on Saturday. BHAA TEE. * We do have a vacancy for that day. Ai A 4 (11 AT WES HIT * It’s all right for the next week. F +} 2 #4 4 [4 A. + We happen to have some doubles available. RNEFBZA-BRAM, < happen to #29, IE Chapter1 AMATGIRAS I'm sorry, but the hotel is full on that date. ROK, MABRMBARNHESCT RT o * Sorry, all rooms are taken. H##, KRASHAT. + I'm sorry, but all rooms are occupied for next week. RR, SEMA ERE E11 twill confirm your reservation information. RIGHTS. * We have no record of a reservation in your name. Fath RANA BAT ©) ritarrive late, but please keep my reservation. RSKR—AILE, WARBAHMTN BA. + May | request a late check-in? & 48H 3k Be BEALE, AWS? request [r1'kwest] vt. BR, HR 1) We are waiting for your arrival. FUSE AI EMM. * We look forward to seeing you next Tuesday. #4 {1 #2 FE A = WLS &, + arrival [a'ratvl] n. BJ, FA, Hii look forwardto HB, HF ° Useful Conversations SOs Aoxtis , 1. HiT —“MREI8 Book a Standard Room Clerk: Good morning, Room Reser- vation. Can | help you? Guest: | would like to book a room in your hotel. Clerk: What kind of room would you 4 Section 1 Te ZHeFiGhish prefer? Guest: A standard room away from the street, please. Clerk: All right, sir. From which date and for how many nights? Guest: From tomorrow to August 10th. That’s six nights. RA: SES! FSM, RAM O? RE: ROERR RIT. RR: CBRTARHBA? RE, PRISM WE. TRA: SF, SA. MARAE? STEELE L? RE: MARF8A 10H. AMEE + prefer [pr1'f3x(n)] ve. HK + away from it & 2. H&RITB ALE A Special Rate for New Members Clerk: Hello. Royal Hotel. Anything | can do for you? Jeff: Yes, this is Jeff speaking. I’d like to reserve a twin room for six days. lerk: For which dates do you want to book the room? Jeff; From tomorrow till September 9th. Six days in total. Clerk: One moment, please... Yes, we can confirm one room for six days. Jeff: Thank you. I’m your new member. Is there a special rate? Clerk: Yes, sir. There is a twenty percent discount. Therefore, it is 76 dollars per night. Jeff: OK. I'll take it. Chapter1 AMAIAARS RR: Bit, BRE. MAGRSG? AA: RARA, RAM 1 MABKAARMMARI, 36K. RA: REMTAMRMT Ble? AA: MBABIAOA. —HE RK. RAR: E—BLo StH, 1IIMAB, 6A, RG. AA: Hi, RAMINMSA, ARG? RA: BN, AE. BRN 20% HM, HES 76 RT. AA: HH. MRR T. + intotal 43 + special rate ff, % {fp - Useful Paragraph #Oxs Hees , The secret of success is constancy of purpose. Those who achieve the most are often the ones who are the most passionate, and most determined to reach their goals, because they devote themselves to the cause and put in the effort that others cannot. It takes time, but with focus and hard work you'll almost always do well. Genius only means hard-working all one's life. If you work hard, you will become the genius in some field. KAOABBREMERED | [KIS RERLR MLA, DAMON CARA TENE, | LARMATBRG HED, RHE, CRLMAL EHD, | LALA BART FH. RAR ERAARER MED. tORB | ee ~+ constancy ['konstansi] n. Rene ~ passionate ['pzfanat] adj. Ai HM, Hw + devote [dr'vaut] vt. #8----- mR (A) + focus ['faukas] n. #iF, Pw Section 1 HiT ZSHGhs / tat Tobe Not + genius ['dgi:nias]n. KB, AA, AH - Cultural Background SOQsS Tix { & < ‘OBL GM, BE EREATRER ES. BE, MEM BER NOKLAD, ReERRFZZALH AGES 20K LM bk, KKGRTAE, REEMA: | BAST, RAT IRE, Iba. PPM S| TAR BMAF, VERT HELI REE SS 2KAGBER-AWMAATAEBAHBIT, RULE, UALR HE AERA -hLMMT ERAS BIT, SRMRITH, PRECEAHT BERN, BLT HKRE—A NIA RAAB SI RIT EL, 3. ALRTRESS. LALMITAD GE, MEFS T EY 40% KOWKS ITH AE MAB, we-te-Hotels.com KA KAD EIT AD, APART A442, HotelClub.com & TEK-TO+ShORHBE, AYRES HA] 4 ARK GAM IH ARERR SFL HAE Wtott th Bh ye RASA, ET Rh BE BAM EMA G MR, MAR AIS RM, RRA BALA ER TABS 0 Chapter1 AMRIAMRS Section | 2 aT ¢ Group Reseryation x “4 ‘Useful Words = “<< A 89 * Where are you from? 4 {I] & Hi 2929 * Which country do you come from? 4 {i] K HA Hl KE? |) Is there a special rate for a group reservation? H(AWMIT AMI? + Is there any discount for group reservations? Hl (A lil @ 4h 40 9 , 10% haan, + Yes, there is a 10 per cent discount. # “) What's the discount for group reservations? IAT THES We + As usual, we'll give you 15% off. tee — HF BATE 15% hat ao, is |) Weare holding 12 twins for two nights for you. RUN AUMVEST 12-SMAI, PRR. + Is there any change in the number of your group? eA ARE At EL? [S) We have your reservation. #AHiT. 9 Chapter1 ASAI GARS * You'd like to have 10 double rooms for two days. SWAT T HAH OM RAR. {4 Could | know how long you will stay here? RMB RNAESAG? * It may be a week. # 7] fk 2-7 BH. 2) Have you got a group visa? 4&4 HABASHEMS? * Yes, here itis. @, #2 JL. * May | see your ID/passport? #2 7] Vii & Hy BPE / |) You should pay a deposit of 600 yuan beforehand. ENF 600 TITS. * Please keep this receipt and check in then. CRI HE HE AE. ~ beforehand [br'fa:heend] adv. 4, « Useful Conversations SQLs Biwi » 1. HI AFIT Traveling Company Booking Hello, this is Beijing Hotel, can | help you? Hello, I’m a guide from Huanqiu travel agency. | want to book some rooms at your hotel. Is there a discount for company booking? erator: | should know how many people you have. Guid: There are 30 people. Operator: OK, em, the lowest discount is 25% including breakfast. Guide That sounds good. |’ll take it. 10 BAR: Se: BRA: SB: BAR: SF: Section 2 aNKIT ZUG ‘ToBeNot i, IRB, RAR RIL AB? RF, RAMRITINSH, RREIMIART LUG, BIT Bia T STAN? RSME MMA SL A. 30“. GH, WB, RITE 75, ASR. RRA, BRAT To > agency ['erdgansi] n. tH + travel agency ik 474 2. HE7¢iH IG Recommend Hotels Good morning. Holiday Inn. What can | do for you? Morning. This is Mary calling from BD in New York. I'd like to reserve some rooms for the trade fair next week. What kind of room do you need? Three single rooms, two double rooms and one suite, from next Monday to Friday. Let me check that ...I’m very sorry, but we haven’t got any single rooms for Monday, we're fully booked up. Oh, dear. Could you recommend me some other hotels? Yes, there are probably some rooms at California Hotel. Their number is 68561092. cn Chapter1 AMAT SARS Mary: OK. I'll try it. And thanks a lot for your help. BAR: +H. RABE. Bane eet Z9 3m: L+H REMABDANHBH. REATANRASMI BA. BAR, CRAT RAFI? 3M: SBA, 2MAKB, 1B, ATA-ZAB. BRA: ERAT ERIK, RINE-RASAB, CLMAT. Bm: Hh, AM, RING R Bw? BAR: TW, DNB TRA RIE. NS 68561092, mM: Fh. RR-T, EARN ~ recommend [reka'mend] vt. 48% ° Useful Paragraph 2Oo meHs , Confidence is everything. If you don’t believe in yourself, no one else will. People don’t respect or follow anyone who doesn’t have confidence in themselves. When you are truly confident, it is like bright sunshine radiates and magnet attracts. One way to develop your self-confidence is to do what you are afraid of and be successful. Anyway, please keep in mind: the universe tends to trust you to the degree you trust yourself. RB, WRK MAL, RAAB HE Ad | AAD ERAAMMLET ARO KY, BUREN, CW £ Atle dh Fa A Sh RR aR Rm Sh | BAAR HAP ERLBRE KO FI, PRR, BL, | 1 ICE RAS AE, RAS Att ~ confidence ['konftdans] n. ~ have confidence in X{------4 fa ~ radiate ['rerdrert] vi. AH, RH <> magnet ['meegnit] n. HK 12 Section + be afraid of # {8 + universe ['jurnivais] n. HR, FH ~ keep in mind iZfé > tendto fim, te # - Cultural Background Os TREK t AP ee ARAMARK, BRERPLA (BOB i476 ) } LELRIT BEY GABA L, AKA MITI RL, Hh | BEEBE, KRG PRIT MARGIE R, 2. MARGIT IG MIRTH”, OH HilR. HRT. By Ve. FRA BAe) Aa AR WV RRA, HEGMAF He, ARKH, MLO] A Aa 24 HP, 3. MITEKHRARIT AAA ED, RN RTARAE je, BAAR ORRAF, LEA, AMIGK, Ge AR Th ih Fedk HA. 4 AEA AEA REE M IL, EER. ON tethith. AR MSR, MRGL—K: DARE, He BAKER EEE ME, REBRRRSEREER: HR AWARE 24 OER He, LARA 5. RAM: AALS GS A, Bl Ss Aiea), ALEK AM 13 Chapter1 AR AIAARS Section | Useful Words Gl change [tferndz] Hix booking ['bukin] fi iT request [rr'kwest] # accept [a'ksept] # = Bi delay [dr'ler] #34 problem ['problam] /#] 24 schedule [‘fedjuzl] Ht #7 Useful Sentences BHT SOs WAT , till [trl] #3] Bl instead [1n'sted] (i 4 Gi guarantee [,gzeran'ti:] (Rit EI postpone [pa'spaun] #38 trade [trerd] 5% % negotiation [n1gaufr'erfn] +] fortunately [‘fo:tfanatli] #24 4, SOs Fie I'd like to change my reservation. RB KH. : How would you like to change it? #86 4 9 Is it possible for you to change to another date? #8 #7 )\ 4% tk BH? How many days have you booked? # fii] Y JU? Would you mind a double room instead? 40 224A F MRA So We don't have any single room available. R{RABARAT. ; We won't be able to guarantee you a room on that day. hla. BATA fe RIE MAG 14 Section 3 BAHT What was the date of reservation? 7iiTH AMZN? + In whose name was the booking made? iff 4] Vik AY 4 F HIT HY? * When did you make the reservation? #2 t+ A NAR AT AY 2 * | have booked 2 single rooms on that day. iT T AA AY WH le A Ta, | We'll make the change for you. #&{]SALHRT EIA. + We have double-rooms available. #2 {128 MA Ia. <_ Will there be any change in your room type? BREEN RABY? * Your reservation is for a twin room. (HiT HY 27 KAR YA IA * | want to add 3 more single rooms. #4838 Au = \¥ [a],

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