1.Questions 1-2 refer to the following notice
(Notice-Uszmig,1.predicton-m1sviwqw,2.svan-aunu,3.Read-d1u,4.Answer-Fi1maLu)
CUSTOMARY ADVISORY
Fostey is changing the hours of working at its after-sales service centers to better
suit the clientsStarting October 1, walk-in repair centers will be open from 7 a.m.
to 8 p.m., Monday to Friday,8 a.m. to 6 p.m. on Saturdays. The centers will be
closed on all Sundays and public holidaysgeneral inquiries may be made at our
stores. To ensure-prompt service, customers are encmake an appointment before
bringing their appliances in for repair. For major appliance repwashing machines
and dryers, home visits may now be arranged 24 hours a day, seven daselect
locations. Please note that visits scheduled after our regular closing time of
8additional charges. Please call 555-6060 for a list of locations. To view prices
and otconditions, go to www.foster.com/service.
1.2.the questions
1.What type of business most likely is Foster?
(A) Ahome service store.
48) An appliance seller.
(C) A job training center.
(D) An electrical shop.
2. Why might customers have to pay an additional fee?
(A) They live outside the repairing area.
(B) They have more repaired items.
4) They have an appointment after 8 p.m.
(D) They need urgent repair.
2.1 Key words from the question
2.2 Key words from the answer optionsLetters savas
A Hemming Prost
Personnel director Vv
JIDC Financial Services 3¢ nde
3560 Oak Court
Oakland, NJ 07436
Dear Mr. Fisher, ———¥ re ce lvev
am writing on behalf of Ms. Snow Hamston, who | understand has recently
applied for a researchanalyst position with JJDC. Ms. Hamston was employed in
a similar capacity with our firm for over fiveyears. As her supervisor throushout
that time | found her to he a model employee and a vocolleague to work with. As
such, | highly recommend her for a position with your company
Mr. Hamston's duties included eathering research data, performing analyses
using sottwarepresenting her findings to senior members of the company In
addition, she excelled at communicatingwith executives from various levels at
client firms. Furthermore she could be counted on to completetasks whether
working alone or as part of a team.
If there is any other information | can provide please do not hesitate to
contact me further at j.dawson@tigerconsult.com
Jenny Dawson
Tiger Consulting
Questions 1-2 refer to the following letter.
1. Why did Ms. Dawson write this letter?
(A) To offer a job for her friend
(B) To recommend a former staff member for a job
(C) To collect data for a marketing study
(PB To ask about a job vacancy
2. What is NOT mentioned about Ms. Hamston?
(A) She excels in software analytic tools.
(B) She is capable of working well with others.
A She was promoted to the level of supervisor.
(D) She has excellent communication skillsTex-message chain Saaniusiarias
Lisa Gras 9:00
| sew your advertisement for minibus in the paper this morning. I've been looking
for something that size. Is it still available.
Jack Mcbath 9:15
Itis. Are you interested in seeing it and taking a test drive? I live at 3330 Sailor
Avenue,which is just off ofBrick Street.
Lisa Gras 9:20
Oh, my apartment is nearby in Amway Heights on Army Street. Are you in now?
| can walk over and meet you at your place in about 15 minutes.
Jack Mcbath 9:30
I'm actually at the supermarket on Airforce Avenue now, but! should be home
within 30 minutes.
Lisa Gras 9:45
Okay, I'll be there at 10:30, if that works for you.
Jack Mcbath 9:50
That'll do.
an
1. What most likely does Ms. Gray want to do?
(A) Look at some minibuses at a dealership
48) Try out a vehicle that is for sale
(C) Meet with a client for a minibus purchase
(D) Pick up the paycheck
2. At 9:50, what does Mr. McBeth mean when he writes, "That'll do"?
(A) He is satisfied with a buyer's offer.
(B) He has finished all of his work
SS) He is available at a specific time.
(D) He is sure that Ms. Gray will buy a vehicleE-mali
To: Smyth Simon
From: Mike Larson < m.larson@caesarmail.com>
Subject: Earth Daya
Date: July4
Dear Mr. Simona
The National Post Office has just released a stamp and envelope
commemorating Earth Day.Both items feature paintines of animals created by
Toted wildlife artist Carla Anderson, making the stamps a wonderful addition to
any collections.
Quantities are limited, as the postal service has only produced 4,000 of each item,
both of which are currently being sold at its branches and at selected bookstores
and across thecountry. As a registered organization for stamp collectors, Gems
Stamp Club may order commemorative stamps and envelopes directly from the
National Post Office. So, if yourmembers are interested in buying these items for
their collections, please reply to this e-mail no later than Friday, July 7.
All the best a
Mike Larson
Retail director
National Post Office
Questions 1-3 refer to the following e-mail.
1. What is the purpose of the e-mail?
(A) To close the deal
(B) To locate the post office
‘To provide information on some new products
(D) To announce a contest
2. Who was likely are the club members?
(A)Animal designers
{BY Stamp collectors
(C) Movement groups
(D) Postal worker
3. How can envelopes be obtained after July 7?
(A) By sending a request to Mike Larson
(B) By visiting a branch of the post office
(C) By contacting Carla Anderson
SpyBy sending e mailReport
CHECKERS has announced that its grocery delivery service Checkers Sixty60 will
beavailable in all nine provinces in South Africa after launching in Polokwane.
Limpopo:
According to the South African retailer, the delivery service has created more than
2100new jobs since the one-hour on-demand grocery delivery service was first
launched in2019.
Sixty60 has rolled-out to over 40 new areas in the past three months, making
theservice available from more than 130 Checkers supermarkets nationwide
The Sixty60 app has over 15 000 products available ranging from toys to
stationery aswell as liquor, appliances and baby items with carefully curated
‘shopping missions" toensure a quick and convenient user experience. The cost
of delivery of goods is R35.
Since its launch in late 2019, the app has had over 1.4 million downloads.
1, What is the report mainly about?
A)The delivery apo
(B) The development of the app
(C) Convenient stores and markets
(D) The cost of delivery
2. What has caused the increase of Al technology? -
(A) The downsize of markets
{8) People prefer buying through Al
(C) The faclities and affordability
(D) The quick transportation
3. What are the main factors for app use?
(A) Easy but expensive
(B) Broad and famous
Quick and convenient
(D) Variety and well known
4. Why Checkers Sixty60 pays important role in economic growth?
(A) It provides sales
(B) It provides connectivity
(C) It brings conveniences
@ It creates jobs and revenues.Questions 1-5 refer to the following advertisement and letter.
ony & Jeft Publicity...Your Branding Experts! Are you a new company having
trouble increasingpublic awareness of your brand? Do you have a line of terrific
products but don't know how to promotethem? Or does your business need to
change its image? Whatever your marketing problem might be,ony & Jeff Publicity
can help! Our customers vary from local businesses, including Lindy Beverages
andBingo Stationery, to large, international corporate customers, such as Dayton
Clothiers and Just-AteDietary Supplements.
Our experts at Tony & Jeff can help you come up with a specific plan to promote
your productsor services. We offer development of advertising campaigns,
corporate branding services, consumertargeting consultations, market research,
and much more!
Your first consultation is completely free! One of our associates will discuss your
needs andprovide you with a fee estimate. Simply call 555-4951 to arrange your
complimentary appointment.
July7
Pete Howard
Tony & Jeff Publicity
Unit 435 X, Acres Center, 323 West. 24th Avenue.
Richmond, VA 23290
Dear Ms. Howard
| enjoyed meeting with you recently and appreciate enabling to consult with
someone about mybranding needs. I've only just opened my business in
Richmond and could really use some help promoting it.
| have discussed our consultation with my business partner Elvis Blossom,
and he remernberspromotional campaign you did for Sheba that was very
successful. So, we have agreed to hire your firmto help us come up with a
branding plan for our bakery. We would like to get things underway as soonas
possible, so please let me know when you are free to meet with Elvis and me in
person. We aregenerally free after 11 a.m. on weekdays.
You mentioned during our meeting that your firm would need complete
descriptions of allproducts that we sell if we decide to proceed with the branding
work. | have enclosed a list of all ourgoods, including the ingredients they are
made of. Should you need any additional information beforewe meet, | would be
very delighted to supply for you.We are looking forward to working together with you and hearing from you
soon.
Regards
Donald Grants
Co-owner, DS Baked Goods
1. What can Tony & Jeff offer assistance with?
(A) Setting up a new brand
(B) Finding new partner
€ Promoting a corporate brand
(D) Contacting new agents
2. What is suggested about Donald Grants?
(A) He has worked with Ms. Howard on previous projects.
ey He was not charged a fee for his session with Ms. Howard.
(C)He plans to expand franchise.
(D) He has a limited number of customers.
3. Who is Elvis Blossom?
(A) An advertising designer
BSA co-owner of DS Baked Goods
(C) Acampaign promotor
(D) A DS supplier
4, What does Mr. Grants want Ms. Howard to do?
(A) Propose a market plan
(B) Set up a meeting venue
(C) Find out more ingredients
Confirm her availability for a meeting
5, What is enclosed with the letter?
S&% Descriptions of items for sale
(B) An invoice form for customers
(C) Sample goods
(D) A pricing product(A) Roof builder
Housepainter
(C) Delivery man
(D) Foreman
LA) Coastland Gray
(B) Foxdell Green
(C) Linwall Gray
(D) Brightwyn Green
(A) At the Eastwest store
(B) At the Southwest store(C) At the Southeast store
_AByAt the Northwest store
4, What is indicated about Blue Sky Home?
(A) It has only phone service doing business.
(B) It provides same-day delivery service.
_AQj It sells supplies for building maintenance.
(D) It operates only paints business.
5. What is one purpose of Ms. Dreams’ e-mail?
(A) To remind of a new season
8) To thank a customer.
(C) To secure a seasonal sale
(D) To promote a new product