Formal Letters Section 2

Exercise
Keywords Section 3
1 Rewrite the letter below on the opposite page, using paragraphs (3) and the capital letters
that are missing (11).

17 manor drive,
castletown,
co. longford.

june 14 2008
th

The Manager,
Jeans World,
Castletown,
Co. Longford.

,
Dear sir/madam ok
je a n s in y ou r shop. When I to
th I bought a pair of Le
vi e shop
On Fr ida y , Ju n e 9
er e m issi n g. I went back to th
sw
I noticed 2 button ge the jeans for
a
the jeans home op assis ta n t to ex ch a n
h th e re ce ip t a nd asked the sh e sa id the jeans were pe
rfect
wit re fu se d. S h
ot damaged. She nce leaving the
pair that were n had be en da m age d si
th ey w er e sold and said they on s had never been
sewn on
wh en n th a t bu tt
would have show in the factory.
shop. A quick look that h a d h a pp en ed
th a t it w a s m ost likely a fault fo r a n ex chan ge or my money
an d nd wish
as a consumer a le.
I insist on m y righ ts
abo ve a dd re ss as soon as possib
tact me at the
back. Please con

yours faithfully,

jeanne murphy

Junior Certificate School Programme 21