Terms & Conditions

1. Interpretation

1.1 Definitions:
Web Portal: Our app known as the Indra Vehicle-to-Home Portal.
Balance: subject to the provisions of clause 7 below, the Price less the Trial Deposit.
Business Day: a day other than a Saturday, Sunday or public holiday in England, when
banks in London are open for business.
Business Hours: the period from 9.00 am to 5.00 pm on any Business Day.
Charger: the Indra Vehicle-to-Home 6kW bidirectional electric vehicle charge point
Conditions: the terms and conditions set out in this document as amended from time to
time in accordance herewith.
Contract: the contract between Us and You for the installation, sale and purchase of the
Charger in accordance with these Conditions.
Description: the description of the Charger as expressly set out in Appendix 1 hereto.
Force Majeure Event: an event, circumstance or cause beyond a party's reasonable
control.
Installation: the installation of the Charger by the installer referred to on the Order, or
such other certified installer that we notify to You.
Order: the email by You to Us unconditionally accepting and incorporating Our Trial
Quotation in accordance with its provisions.
Price: the total price payable by you in respect of the Charger as set out in the Trial
Quotation.
Property: Your property where the Charger will be installed.
Remote Technical Survey: an initial assessment of the suitability of your Property for
Installation carried out remotely through evaluating information and pictures that We
receive of Your Property.
Site Survey: an in-person visit to your Property for the purposes of assessing suitability
of your Property for Installation of Your Charger
Trial: the trialled installation and use of the Charger at Your Property in accordance with
these Conditions.
Trial Application: The form completed by You to apply for the Trial through which Indra
determined suitability of You for the trial.

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 Trial Deposit: £100, or as set out otherwise in the Order.
Trial Period: the shorter of twelve (12) months from the date of Installation, or the date
of expiry or termination of this Contract.
Trial Quotation: the email from Us to You setting out the proposed trial installation and
use of the Charger and including without limitation, the proposed Price, subject in each
case to variation in respect of a Non-Standard Installation pursuant to clauses 5 and 7.
Warranty: the warranty in respect of the Charger, and provisions in respect thereof, as
expressly set out in Appendix 2 to these Conditions.
We: Indra Renewable Technologies Limited (registered in England and Wales with
company number 08740976).
You: the person who has signed or accepted the Order
and “Your”, “Our”, “Us” shall be construed accordingly.

1.2 Interpretation:
(a) A reference to a party includes its personal representatives, successors and
permitted assigns.
(b) A reference to legislation or a legislative provision is a reference to it as
amended or re-enacted. A reference to legislation or a legislative provision
includes all subordinate legislation made under that legislation or legislative
provision.
(c) Any words following the terms including, include, in particular, for example
or any similar expression shall be interpreted as illustrative and shall not limit
the sense of the words preceding those terms.
(d) A reference to writing or written excludes fax and includes email.

2. Basis of contract

2.1 These Conditions apply to the Contract to the exclusion of any other terms that You seek
to impose or incorporate, or which are implied by law, trade custom, practice or course
of dealing.

2.2 The Order constitutes an offer by You to purchase the Charger for use in the Trial and in
accordance with these Conditions, upon receipt of which by Us and payment of the Trial
Deposit by You, the Contract shall come into existence.

2.3 We are entering into this Contract in reliance, in part, upon the accuracy and
completeness of the Remote Technical Survey and Trial Application completed in
association with You. To the extent that, whether during the Installation process or

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 otherwise, We determine, in Our reasonable discretion, that the Remote Technical
Survey and/or Trial Application is not accurate or complete, or if the Installer is unable to
proceed with the Installation in the manner set out in clause 5, then We may either (i)
terminate this Contract in accordance with clause 11 and repay the Trial Deposit to You,
or (ii) do so at Your written request, to be made within five (5) Business Days of receipt
by Us of the same.

3. Charger

3.1 As at the date of this Contract, the Charger shall be as described in the Description.

3.2 Any samples, drawings, descriptive matter or advertising produced by Us and any
descriptions or illustrations contained in Our catalogues, marketing materials or
brochures are produced for the sole purpose of giving an approximate idea of the
Charger referred to in them. They shall not form part of the Contract nor have any
contractual force.

3.3 We reserve the right to amend the Description if required by any applicable statutory or
regulatory requirement, and We shall notify You in any such event.

4. Delivery

4.1 We shall ensure that delivery of the Charger is accompanied by a delivery note that
shows the date of the Order and special storage instructions (if any).

4.2 We shall deliver the Charger to the Property upon full payment from You and in
accordance with our then in force delivery procedures made known to You.

4.3 Delivery is completed on the completion of unloading of the Charger at the Property.

4.4 Any dates quoted for delivery are approximate only, and the time of delivery is not of the
essence. We shall not be liable for any delay in delivery of the Charger that is caused by
a Force Majeure Event or Your failure to provide Us with adequate delivery instructions
or any other instructions that are relevant to the supply of the Charger.

4.5 If You fail to take delivery of the Charger then, except where such failure or delay is
caused by a Force Majeure Event then we shall be entitled to retain the Trial Deposit as
a reasonable estimation of our loss suffered as a respect thereof, and this Contract shall
be deemed to terminate immediately thereafter.

5. Installation

5.1 The Installation services shall be performed on Our behalf by an approved installer
made known to You in advance (the “Installer”).

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5.2 Prior to Installation, We or the Installer may look to arrange a Site Survey with You. The
Installer shall advise whether, upon visiting the Property, it is possible to proceed with an
Installation in the manner anticipated in the Order, and in accordance with a standard
from of Installation, as set out in Appendix 3. Should the Installer determine in its
reasonable opinion that such standard Installation cannot be so undertaken, or that it
can be but with modifications to the Property or connection thereto (a “Non-Standard
Installation”), then it shall make known to Us the details thereof including any increase
in the Price to accommodate the same.

5.3 In respect of any Non-Standard Installation, You may within five (5) Business Days of
the installer notifying You and Us of the same either (i) decide not to proceed, in which
case We shall return Your Trial Deposit within ten (10) Business Days and this Contract
shall terminate with immediate effect, or (ii) inform Us that You wish to proceed in which
case the Price shall be amended accordingly and the increased Balance shall be
payable by You in accordance with the terms of this Contract.

5.4 To be able to function correctly, Chargers must in the first instance be correctly and
adequately connected to the internet.

5.5 The parties acknowledge and accept that from installation You are responsible for
ensuring the required internet connectivity is in place and maintained as required for the
Charger to function as anticipated in accordance with this Contract. In the event that this
is not the case at any time, You acknowledge and accept that We will not be liable to
You under this Contract in respect of any aspects of the Warranty which require internet
connectivity, including whether to maintain functionality of the Charger.

5.6 We warrant that on delivery, and for the Warranty Period, the Chargers shall:
(a) conform in all material respects with their Description on the Order; and
(b) be free from material defects in material and workmanship.

6. Title and risk

6.1 The risk in the Charger shall pass to You on completion of delivery in accordance with
clause 4.3 above.

6.2 Title to the Charger shall pass to You upon payment in full of the Price.

6.3 From delivery of the Charger until Installation thereof, You shall:
(a) not remove, deface or obscure any identifying mark or packaging on or relating
to the Charger;
(b) maintain the Charger in satisfactory condition and keep them insured against all
risks for their full price from the date of delivery;

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 (c) notify Us immediately if it becomes subject to any of the events listed in clause
11.1(b) to clause 11.1(d); and
(d) not resell or use the Charger in the ordinary course of its business (but not
otherwise) before We receive payment for the Charger.

6.4 If you do not pay the Balance to Us on the due date for payment thereof then, upon
service of such notice, You shall deliver up all Charger in Your possession and if You fail
to do so promptly, You hereby authorise Us to enter onto the Property to remove and
recover the Charger.

7. Price and payment

7.1 The price of the Charger shall be the price set out in the Order, save where varied in
accordance with clauses 7.6 and/or 7.7 below.

7.2 The price of the Chargers:

(a) includes amounts in respect of value added tax; and
(b) the costs and charges of packaging, insurance and transport of the Chargers.

7.3 You shall pay the Trial Deposit on the date of entering into this Contract, and the
Balance on or prior to the agreed date of Delivery.

7.4 If You fail to make a payment due to Us pursuant to the due dates, then, without limiting
Our remedies hereunder, either (i) We shall be entitled to terminate the Contract at any
time thereafter without notice, and retain the Trial Deposit as reasonable damages for
the loss suffered by Us as a result of such breach, or (at our discretion) (ii) You shall pay
interest on the overdue sum from the due date until payment of the overdue sum,
whether before or after judgment. Interest under this clause 4 will accrue each day at 4%
a year above the Bank of England's base rate from time to time, but at 4% a year for any
period when that base rate is below 0%.

7.5 All amounts due under the Contract shall be paid in full without any set-off, counterclaim,
deduction or withholding (other than any deduction or withholding of tax as required by
law).

7.6 Non-Standard Installation:

(a) To the extent that either We or the Installer determine that the Charger will be
subject to a Non-Standard Installation then we shall notify You of the same and
the proposed increase in the Price as a result thereof.

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 (b) Within thirty (30) Business Days of receipt of such notice, but not thereafter,
You may serve notice on Us that You wish to cancel this Contract, and We shall
return the Trial Deposit to You, the provisions of clause 6.4 shall apply, and
immediately after recovery of the Charger by Us this Contract shall terminate.

7.7 Distribution Network Operator costs:

(a) Prior to being able to install a Charger at your Property, permission to connect
the Charger to the electricity network operator may need to be sought from your
electricity Distribution Network Operator. Where applicable, Indra will make an
application on your behalf – unless otherwise agreed with You.
(b) If there is a cost charged by the Distribution Network Operator for making or
assessing a connection application, or if there are additional works needed by
the Distribution Network Operator which must be carried out prior to any
installation being able to proceed – the costs associated with this will need to be
covered by You.
(c) If there are any additional charges requested by the Distribution Network
Operator with respect to the connection of your Charger, then we shall notify
You of the same and the proposed increase in the Price as a result thereof.
(d) Within thirty (30) Business Days of receipt of such notice, but not thereafter,
You may serve notice on Us that You wish to cancel this Contract, and We shall
return the Trial Deposit to You, the provisions of clause 6.4 shall apply, and
immediately after recovery of the Charger by Us this Contract shall terminate.

8. Software IP and Data – PLEASE NOTE

8.1 We own and will continue to own the associated software, firmware and all intellectual
property rights in and associated with the Web Portal and all software and firmware
relating to the Chargers.

8.2 For the duration of this Contract, We will share the details you provided at sign up with
the relevant Installer to complete installation of your Charger. You must use the Web
Portal to manage your charging, and you will need to agree to the Web Portal terms and
conditions and privacy policy accordingly.

8.3 Please note that, in general terms, Chargers will automatically share data that is
essential to their operation with Us. The Web Portal software controls the Charger by
sending and receiving instructions about when to charge and discharge your vehicle
battery. It receives information such as when you plug in and unplug your vehicle, details
of your chosen charging schedule and how long your car takes to charge. As part of the
Trial, we may also collect some personal data about you and your household to help us
develop bidirectional charging products in future. This could include demographic
information, information about the other energy products in your home and information

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 about your driving behaviours. This data will not be used for marketing purposes but
may be shared with industry partners to enable both Us and them to conduct our
business and also to monitor the Trial and Your usage. We will reasonably minimise the
amount and types of data we share for these purposes.

8.4 From time to time, We may update the software and/or firmware running on your
Charger. These updates may be to ensure your Charger functions correctly; fix any
issues that may arise; improve the way your Charger works; add/remove data points that
are reported by the device; add/remove further functionality; or for other reasons.

9. Your Warranty – PLEASE NOTE

9.1 Your Charger is covered by Our Warranty for the duration of the Trial Period.

9.2 Except as provided in this clause 9 and Appendix 2, We shall have no liability to You in
respect of the Charger’s failure to comply with the Warranty.

9.3 The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest
extent permitted by law, excluded from the Contract.

9.4 These Conditions shall apply to any repaired or replacement Chargers supplied by Us,
save that the Warranty in respect thereof shall not extend beyond the Trial Period.

9.5 Your car battery – some car manufacturer’s car battery warranties can be adversely
affected or invalidated by a customer’s use of a charger such as this Charger. You
hereby acknowledge and accept that Your use of the Charger, including without
limitation the manner and fact of bi-directional charging as explained in the Description
or otherwise by Us, may adversely affect or invalidate your car battery warranty, and
You hereby acknowledge and accept that the use of the Charger accordingly is at Your
risk, and that, subject to the provisions of clause 10, We shall have no liability to you or
any third party in respect thereof.

10. Limitation of liability – PLEASE NOTE

10.1 We have obtained insurance cover in respect of Our own legal liability for individual
claims. The limits and exclusions in this clause reflect the insurance cover We has been
able to arrange and You are responsible for making Your own arrangements for the
insurance of any excess loss.

10.2 The restrictions on liability in this clause 11 apply to every liability arising under or in
connection with the Contract including liability in contract, tort (including negligence),
misrepresentation, restitution or otherwise.

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10.3 Nothing in the Contract limits any liability which cannot legally be limited, including
liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979; or
(d) defective products under the Consumer Protection Act 1987.

10.4 Subject to clause 10.3, Our total liability to You shall not exceed the lower of £1,600 or
the cost paid by You to Us for the installation of the Charger.

10.5 Subject to clause 10.3, the following types of loss are wholly excluded:
(a) loss of profits;
(b) loss of sales or business;
(c) loss of agreements or contracts;
(d) loss of anticipated savings;
(e) loss of use or corruption of software, data or information;
(f) loss of or damage to goodwill; and
(g) indirect or consequential loss.

10.6 This clause 10 shall survive termination of the Contract.

11. Termination

11.1 Without limiting its other rights or remedies, We may terminate this Contract with
immediate effect by giving written notice to You if:
(a) You commit a material breach of any term of the Contract and (if such a breach
is remediable) fails to remedy that breach within five (5) days of being notified in
writing to do so;
(b) You take any step or action in connection with entering administration,
provisional liquidation or any composition or arrangement with Your creditors
(other than in relation to a solvent restructuring), obtaining a moratorium, being
wound up (whether voluntarily or by order of the court, unless for the purpose of
a solvent restructuring), having a receiver appointed to any of Your assets or
ceasing to carry on business, or becoming bankrupt;
(c) You suspend, threaten to suspend, cease or threaten to cease to carry on all or
a substantial part of Your business; or

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 (d) Your financial position deteriorates so far as to reasonably justify the opinion
that its ability to give effect to the terms of the Contract is in jeopardy.

11.2 Without limiting Our other rights or remedies, We may suspend provision of the Charger
under the Contract or any other contract between You and Us if You become subject to
any of the events listed in clause 11.1(b) to clause 11.1(d), or We reasonably believes
that You are about to become subject to any of them, or if You fail to pay any amount
due under this Contract on the due date for payment.

11.3 Without limiting Our other rights or remedies, We may terminate the Contract with
immediate effect by giving written notice to You if You fail to pay any amount due under
the Contract on the due date for payment.

11.4 On termination of the Contract for any reason You shall immediately pay to Us all of Our
outstanding unpaid invoices and interest and, in respect of Charger supplied but for
which no invoice has been submitted, We shall submit an invoice, which shall be
payable by You immediately on receipt.

11.5 You may cancel this Contract within fourteen (14) days of the Contract coming into
place, by notice to use in such form as you reasonably determine or by written notice in
accordance with this contract, detailing Your name, address, and the Trial Quotation
number. Upon receipt thereof We shall return the Price to you upon Our collection of the
same.

11.6 Termination or expiry of the Contract, however arising, shall not affect any of the parties'
rights and remedies that have accrued as at termination or expiry, including the right to
claim damages in respect of any breach of the Contract which existed at or before the
date of termination or expiry.

11.7 Any provision of the Contract that expressly or by implication is intended to come into or
continue in force on or after termination or expiry of the Contract shall remain in full force
and effect.

12. Force majeure

Neither party shall be in breach of the Contract or otherwise liable for any failure or delay
in the performance of its obligations if such delay or failure results from a Force Majeure
Event. The time for performance of such obligations shall be extended accordingly. If the
period of delay or non-performance continues for thirty (30) Business Days, the party not
affected may terminate the Contract by giving five (5) Business Days' written notice to
the affected party.

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13. General

13.1 Assignment and other dealings.

(a) We may at any time assign, transfer, mortgage, charge, subcontract, delegate,
declare a trust over or deal in any other manner with all or any of its rights or
obligations under the Contract.
(b) You may not assign, transfer, mortgage, charge, subcontract, delegate, declare
a trust over or deal in any other manner with any or all of its rights or obligations
under the Contract without Our prior written consent.

13.2 Entire agreement.

(a) The Contract constitutes the entire agreement between the parties.
(b) Each party acknowledges that in entering into the Contract it does not rely on
any statement, representation, assurance or warranty (whether made innocently
or negligently) that is not set out in the Contract. Each party agrees that it shall
have no claim for innocent or negligent misrepresentation or negligent
misstatement based on any statement in the Contract.

13.3 Variation. No variation of this Contract shall be effective unless it is in writing and signed
by the parties (or their authorised representatives).

13.4 Waiver.
(a) A waiver of any right or remedy is only effective if given in writing [and shall not
be deemed a waiver of any subsequent right or remedy].
(b) A delay or failure to exercise, or the single or partial exercise of, any right or
remedy shall not waive that or any other right or remedy, nor shall it prevent or
restrict the further exercise of that or any other right or remedy.

13.5 Severance. If any provision or part-provision of the Contract is or becomes invalid,

illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity
and enforceability of the rest of the Contract. If any provision of the Contract is deemed
deleted under this clause 13.5 the parties shall negotiate in good faith to agree a
replacement provision that, to the greatest extent possible, achieves the intended
commercial result of the original provision.

13.6 Notices.
(a) Any notice given to a party under or in connection with the Contract shall be in
writing and shall be delivered by email to v2h@indra.co.uk, or if not available
then either by hand or by pre-paid first-class post or other next working day
delivery service at Our registered office (if Us) or the Property (in Your case).

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 (b) Any notice shall be deemed to have been received:
(i) if delivered by email, at the time of transmission;
(ii) if delivered by hand, at the time the notice is left at the proper address;
(iii) if sent by pre-paid first-class post or other next working day delivery
service, at 9.00 am on the second Business Day after posting.
This clause does not apply to the service of any proceedings or other documents in any
legal action or, where applicable, any arbitration or other method of dispute resolution.

13.7 Third party rights.

(a) The Contract does not give rise to any rights under the Contracts (Rights of
Third Parties) Act 1999, at common law or otherwise to enforce any term of the
Contract.
(b) The rights of the parties to rescind or vary the Contract are not subject to the
consent of any other person.

13.8 Governing law. The Contract, and any dispute or claim (including non-contractual
disputes or claims) arising out of or in connection with it or its subject matter or
formation, shall be governed by and construed in accordance with the law of England
and Wales.

13.9 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall
have exclusive jurisdiction to settle any dispute or claim (including non-contractual
disputes or claims) arising out of or in connection with the Contract or its subject matter
or formation.

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 APPENDIX 1

Description

The Indra Vehicle-to-Home (V2H) charger is a bidirectional electric vehicle charging solution,
capable of discharging electricity from an electric vehicle back into the household circuit. Both
charging and discharging of the V2H charger can take place at up to 6kW, but due to
modulation capability this power output level can also be reduced, if required. The V2H charger
is suitable for both indoor and outdoor installation. When used in conjunction with the Indra
V2H Web Portal, the bi-directional V2H charger can be remotely operated.

General Specifications

Mode: Mode 4
Connector type: CHAdeMO

Charger dimensions: 690 x 520 x 270mm

Operating temperature: -25°C to 50°C
Operating humidity: 10% to 85%
Installation: Indoor / Outdoor wall-mounted
Communications: Ethernet
User interface: Membrane panel, Indra V2H Web Portal, Emergency stop
Certification: CE certified, CHAdeMO certified
Charging cable length: 5m
IP rating: IP64

Electrical Specifications

Input - AC (from the grid)

Maximum input power: 6kW
Maximum continuous input current: Variable up to 32A
Nominal frequency: 50Hz

Output - AC (to the grid)

Maximum output power: 6kW
Output voltage: 230V, AC ± 10% (1P)

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Maximum continuous output current: Variable up to 32A
Nominal frequency: 50Hz

Output – DC (into vehicle)

Maximum DC Power: 6kW
Maximum input voltage: 500V (360-380V nominal)
Maximum input current: 15A DC

Safety Features

Emergency stop button: Yes

Short-circuit protection: Yes
Over-current protection: Yes
Isolation system: Galvanic
AC earth leakage protection: Yes
DC earth leakage protection: Yes

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 APPENDIX 2

Warranty Statement
Your warranty for the Indra bi-directional vehicle-to-home (V2H) charger is provided by Indra
Renewable Technologies Limited (Indra).
1. Coverage
Provided that you comply with your obligations in this warranty, this warranty will cover
repairs for material faults with your Indra V2H charger due to manufacture (a fault).
2. Duration
Your V2H Charger is covered by a limited warranty for the Trial.
3. Faults/Incidents
In the event of a fault please contact Indra via phone or email in the first instance quoting
the serial number, the date of installation and a brief description of the fault and the
support team will look to diagnose the problem and arrange a support visit if necessary.

4. Contact
The Indra support team will be contactable by either phone or email as follows:

E-mail: support@indra.co.uk
Phone: 01684 770 631

Office hours are Mon-Thurs 0800-1700, and Fri 0800-1600.

5. Inspection
If you notify us in accordance with clause 4, we (or our third party installer) may need to
visit your property to inspect the charger(s). An appointment will be made with you to do
this. You agree to allow us onto your property to carry out an inspection of the V2H
chargers. We will determine, at our discretion, whether there is a fault with your V2H
charger.
6. Repairs
We will cover the cost of all parts and labour for repairing faults that are covered by the
warranty, including delivery. Instead of carrying out a repair, we may replace your V2H
charger with a similar quality new or reconditioned charger. If we determine that an issue
or defect is not covered by this warranty, or if you do not keep an appointment, we
reserve the right to charge a reasonable fee for the visit to your property to inspect your
charger.
7. Location of repairs
Where possible, we will carry out fault repairs on site. We may need to take your charger
away to be repaired. If we aren’t able to carry out fault repairs, we may replace your
charger.

8. Exceptions to warranty coverage

This warranty will not apply in the event of a fault arising, directly or indirectly, from:

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 a. failure to comply with any oral or written instructions we give you;
b. if you continue to use the V2H Charger after you believe you have discovered a fault;
c. you attempting to (or allowing any third party not approved by us to) install or carry out
any repairs, replacement, modifications or alterations to the V2H Charger, its software or
ancillary equipment, in any way;
d. installation which does not comply with Indra’s standards;
e. damage due to theft, vandalism, misuse, inappropriate use, or lack of supervision;
f. use of any non-original parts in, or linked to, the V2H Charger;
g. any misuse, neglect, negligence, tampering with or damaging the V2H Charger
(including disassembling it);
h. external factors, including, but not limited to: faulty or damaged electrical wiring,
junction boxes, circuit breakers, receptacles or power outlets, the environment or an act
of God, including, but not limited to, fire, earthquake, water, lightning and other
environmental conditions;
i. use for commercial purposes
j. abnormal storage or working conditions and not complying with our instructions
regarding the space around the V2H Charger; and
k. general appearance, normal ageing and wear and tear of the V2H Charger; or
l. any other cause not attributable to a fault with the manufacture of the V2H charger.
9. Warranty coverage for repairs and replacements
If we repair or replace your V2H Charger during the warranty period, the repaired item or
replacement will be covered under this warranty, but the original warranty period will not
be extended.
Any V2H Charger (or parts) which we remove will become property of Indra.
10. Limitations & Exclusions

a. This warranty is the only express warranty made in connection with your V2H
Charger. Any terms, conditions and warranties implied by consumer law or laws relating
to the sale of goods and services are excluded from this warranty to the fullest extent
possible under law. This does not affect any mandatory rights or remedies you have
under applicable law.

b. Indra will have no liability to you, howsoever arising, for any (a) indirect, incidental,
special or consequential damages; or (b) loss of vehicle value, loss of time, loss of
income, loss of use, loss of personal or commercial property, inconvenience, emotional
distress or harm, commercial loss (including but not limited to lost profits or earnings),
towing charges, bus fares, vehicle rental, service call charges, lodging expenses,
damage to tow vehicle, and incidental charges such as telephone calls and mailing
expenses.

c. In any event, Indra’s maximum aggregate liability under this warranty or in connection
with the V2H Charger will be limited to the reasonable cost of repair or replacement of

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 the V2H Charger.

d. The above limitations and exclusions shall apply whether your claim is in contract,
breach of warranty or condition, misrepresentation (whether negligent or otherwise), or
otherwise, even if we are advised of the possibility of such damages or such damages
are reasonably foreseeable.

e. Nothing in this the warranty shall exclude, or limit, our liability for death or personal
injury caused by Indra’s negligence or for fraud or fraudulent misrepresentation.
11. Assignment
You may not assign your rights under this warranty. We may assign this warranty without
requirement of your consent.
12. Limitations & Exclusions
This warranty and any non-contractual obligations arising out of or in connection with it or its
subject matter shall be governed and construed in accordance with English law and you
agree that the English courts will have jurisdiction to settle any dispute or claim arising out of
or in connection with this warranty or its subject matter or formation.

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 APPENDIX 3

Standard Installation

▪ Surface run up to 15m of 6mm EV Ultra cable - clipped direct (30m if V2H installation
accompanied by Indra Smart Pro)
▪ We will penetrate up to 3 internal walls
▪ The chargepoint must be fixed permanently to an internal / external wall
▪ The property must have private off-street parking
▪ The installation must not include any groundworks
▪ Installation of new consumer unit – connected via Henley blocks
▪ An earth rod will be installed as applicable – 15m of 6mm earthing cable is required /
allowed between earth rod and new consumer unit
▪ Earthing cable will be enclosed in flexible conduit
▪ Electrical testing of installation will be carried out in accordance with BS7671:2018
Amendment 2 – Guidance Note 3
▪ We will run up to 15m of data cable from your internet router to the new consumer
▪ Unit (30m if V2H installation accompanied by Indra Smart PRO)
▪ You will need a spare ethernet port on your internet router for this.

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