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The Untapped Potential Of Open Collaboration

FIRMS LACK A HOLISTIC APPROACH


ACTIONS SPEAK LOUDER
TO COLLABORATION THAN WORDS
Software development and IT teams are
While decision-makers
being held back by outdated tools and
understand the importance
attitudes around collaboration
of cross-functional
collaboration, few firms are
working to improve it
Only 42% of respondents feel their tech stack is effective at enabling Agree that
collaboration in real time 83% interdepartmental
collaboration is crucial
for software dev success

Only 53% of respondents feel their culture is effective at enabling Rank improving
collaboration between
management to be thoughtful about ways to improve collaboration 35% departments as a top 5
within the organization goal within the next year

Agree or completely
agree that senior
Only 54% feel their organization’s processes enable information to 83% leadership needs to
flow freely between departments or enable access to the right teams/ do more to foster open
collaboration
departments when needed

OPEN COLLABORATION CAN HELP


A leadership strategy focused on optimizing communication,
ownership, and employee experience with these pillars:

1 2 3 4 5
The freedom to Two-way Opportunities for Strong Technology
share information feedback between employees of all interpersonal that enables all
and ideas with people and their levels to weigh in connections with of these
colleagues managers on decisions teammates

HOW CAN OPEN COLLABORATION HELP YOUR FIRM?


Here’s what people who work at highly collaborative companies told us:
69% 67% 56% 53%
Report greater Report greater Report Report
innovation appreciation for business enhanced improved
decisions on the part of employee customer
technical staff productivity satisfaction

Base: n=757 director-level and above IT and software development decision-makers.


Source: A study conducted by Forrester Consulting on behalf of Atlassian, July 2021

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© Forrester Research, Inc. All rights reserved. full study

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