Conversation One

A: Hi. Can I speak with Judy Diller, please?

B: You bet. Who shall I say is (1) _____________________?

A: Marc Pearl.

B: Oh, I’m sorry, Mr. Pearl. She stepped out. Can I take a (2) _____________________?

A: Sure. Please tell her I called. I’ll be at the Savoy Hotel for the next two days. I’d like her to call me back.

B: You got it. Could you (3) _____________________your last name for me?

A: Of course. P-E-A-R-L.

Conversation Two [A = Australian English]

A: Hello. I’d like to speak to a (4) _____________________ named Hank Pitt.

B: I’ll (5) _____________________him up for you. I’m sorry. There’s no answer. Would you like to call
back later?

A: Actually, I’d like to (6) _____________________ a message. Please tell him Vicky Denkus called. I’ll be
at (7) _____________________till six o’clock. He can call me at that number.

B: That’s D-E-N . . .

A: D-E-N-K-U-S.

B: I’ll give him your message, Ms. Denkus.

Conversation Three

A: Hi. This is Carol XXXXX calling. Is Collin Mack in?

B: No, he isn’t ma’am. He’s out of the country till next week.

A: Oh. Well, can you (8) _____________________ him a message for me?

B: Of course.

A: Please tell him Carol xxxxx called. That’s (9) _____________________

And I’ll call him again next week.

B: Very good.

Conversation Four

A: Hello. I’d like to (10) _____________________ with Patricia Carlton in Room (11)
__________________.

B: One moment, please . . . Sorry, sir. There’s no answer at that extension. Would you like to leave a
message?
A: Yes, please. This is Sam xxxx calling. H-I-L-L. I’ll definitely be at the meeting

at 3:00.So I’ll see her then.

B: I’ll see that she gets your message.