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VLI – SAP Service Desk

Script 16 – Erro nota fiscal de entrada

V1.0
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Support Program Operations Manual for Project VLI – SAP Service Desk Ver 1.0
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DOCUMENT RELEASE NOTICE

Client: VLI Multimodal

Project: SAP Service Desk

Document Details:
Notice No Version Description Created Creation Approved Approval
No. By Date By Date
Script 1.0 This document is providing Daniela 10/10/2018
atendimento details of operation in terms of Pimenta
what, how, who, when and
where in the TCS support
engagement in the area of SAP
N1 Support. This is the
guidebook for day-to-day
operations.

The documents or revised pages are subject to document control.

Please keep them up-to-date, using the release notice from the distributor of the document.

These are confidential documents. Unauthorized access or copying is prohibited.

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Support Program Operations Manual for Project VLI – SAP Service Desk Ver 1.0
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About this document

Purpose of this document

This document is a guidebook for TCS team members who are engaged in the support of SAP operations . Whenever
clarifications or templates are needed, this document will be the first start point to look up for the details. This
document will serve as the guide for day-to-day operations.

Intended Audience

Support team from TCS, SL Managers, Single Point of Contact (SPOCs) from TCS and VLI, Subject Matter Experts,
Engagement Core Team and Project leads from TCS.

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Support Program Operations Manual for Project VLI – SAP Service Desk Ver 1.0
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Contents

CLIENT: VLI MULTIMODAL................................................................................... 2

PROJECT: SAP SERVICE DESK.................................................................................. 2

1. ERRO NOTA FISCAL DE ENTRADA......................................................................5

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Support Program Operations Manual for Project VLI – SAP Service Desk Ver 1.0
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1. ERRO NOTA FISCAL DE ENTRADA

Módulo: XX-MM
Transação: J1BNFE
Processo de negócio: Registro de nota fiscal de entrada
Palavras chave: Registro de nota fiscal de entrada, nota fiscal de entrada, emissão de nota de entrada, J1BNFE
Líder de Torre: Mariana Lage
Detalhamento: Quando o usuário está com erro no registro da nota fiscal de entrada.
Erro: Erro de validação: campo PARTNER-DEST [12]-NRO n° de campo N° deve estar preenchido.

Essa mensagem de erro será exibida no monitor de nota fiscal, transação J1BNFE.
Entrar na transação e fazer o filtro com os dados informados pelo usuário.

O campo empresa é obrigatório.

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A nota será exibida com uma bandeira vermelha.

Clicar em cima da bandeira e será exibido o log de erro com a mensagem.

O erro acontece pela falta do endereço no cadastro do fornecedor.

Entrar na transação XK03 e colocar as informações do fornecedor.

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As informações do fornecedor precisam estar preenchidas.

Solução: O usuário deve entrar em contato com o Setor de Cadastro de Fornecedores e solicitar a atualização dos
dados. Após a atualização, a nota deve ser enviada novamente para a Sefaz.
Responsável pelo Cadastro de Fornecedores:

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Support Program Operations Manual for Project VLI – SAP Service Desk Ver 1.0
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Webert Coelho Clemente Dias

Email: weberth.dias@vli-logistica.com.br

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