Professional Documents
Culture Documents
Forms of Ownership
Key concepts
Form of ownership The legal position of a business and the way it is owned
Continuity Continue to exist even if a change of ownership takes place
Limited liability A legal status where a person’s financial liability is limited to an
amount invested in the business
Unlimited liability Business owners are responsible for all the business debts
Memorandum of A document that sets out the rights, duties and responsibilities of
Incorporation (MOI) shareholders, directors and other stakeholders within the
business
Company A type of business structure that has a separate legal entity from
its owners
Profit companies A business entity whose aim is to generate profit from the regular
operations
Non-profit company A company incorporated for public benefit
Public company A company whose shares are traded freely on a stock exchange
Private company A company whose shares may not be offered to the public for sale
State-owned A legal entity that is created by the government to participate in
company commercial activities on its behalf
Annual General A meeting is held once a year where the shareholders receive a
Meeting (AGM) report stating how well or poorly the company has done
Directors People elected to the board of a company by the shareholders to
represent the shareholders’ interests
Audit A process where financial statements of the business are checked
to confirm that they are correct
Personal liability company The MOI must state Unlimited number It is expensive and
it is a personal of shareholders, so challenging to
liability company. more capital can be establish a personal
Name must end with raised. liability company.
Incorporated or INC. The continuity is The company may
The company has unlimited. not raise capital by
unlimited continuity. It is a legal entity selling shares to the
and has the right to public.
act on its own. Directors might act
in their own interest
and not in that of the
company
Public company Name must end with The shareholders Auditing of financial
LTD or Limited. have limited liability statements are
The shareholders for the debts of the compulsory and
enjoy limited liability. company. expensive.
The company enjoys The company enjoys Financial statements
unlimited continuity. unlimited continuity. and information can
It is easy to raise be used by
capital as shares are competitors to their
sold on the JSE. advantage.
The company is
subject to double
taxation.
State-owned company Name must end with Profits generated Losses suffered by
SOC Ltd. can be used to the SOC’s are often
The company is listed finance other state recovered by
as a public company. departments. taxpayers.
It is owned by the The liability of the It is complicated and
government and company is limited. expensive to start up
operates to make a They have access to a SOC.
profit. a large potential Shares are not freely
customer base. transferrable, which
hampers the raising
of capital.
Non-profit company Must end with NPC. The company enjoys They rely on
The NPC enjoys unlimited continuity. donations as they
limited liability. The liability for its are not able to
The NPC is a legal members is limited. generate an income.
entity and has The NPC can apply NPC is liable for its
unlimited continuity. for tax exemption. own debt.
NPC must prepare
annual financial
statements.
Interviews
Business situations provide opportunities for interviews with employers, customers,
analysts etc.
The interviewer leads the interview by asking questions and the interviewee
responds to the questions.
Responses are collected from an individual or a group and may be recorded.
Internal External
It is the research conducted It is the research that is conducted
from within the business. from outside the business.
Different resources are used for Useful information about the
gathering business information target market, environment and
for helping management to the customers’ needs and desires
make informed decisions. can be obtained.
Compile a SWOT analysis to determine a viable business venture
It is used to help businesses make decisions by setting out information clearly. In
order to only focus on important information.
SWOT stands for strengths, weaknesses, opportunities and threats.
Strengths Weaknesses
List all the strengths of your List all the areas where the
idea/product/business. business idea/product falls short.
Internal
Opportunities Threats
List all opportunities that List everything that threatens the
could assist the business success of the business
External ideal to improve the idea/product.
product.
Presentation of business information
Key concepts
Advantages Disadvantages
A lot of information can be Preparation of graphs and diagrams
displayed in an easy-to-understand is time-consuming.
format. It may distract the audience from
Graphs do not require explanation. the speech as they pay more
attention to the visual aids.
1.Powepoint/Data projectors/Slides
These visual aids projects images from a computer to a screen.
An audio-visual aid can be used during the presentation.
Slides summarises information to increase understanding.
2.Hand-outs/flyers/brochures
Can be used for both small and large groups.
Gives a summary of talk and follow up activities.
They provide structure and focus for the presentation.
3.Flip charts
Mainly used for a small audience to jot down ideas.
Very effective in brainstorming sessions to summarise proposals.
It is used to record ideas and feedback given by a group.
Key concepts
Business plan A document setting out a business’s future objectives and strategies
for achieving them.
Executive summary A short document or section of a document produced for business
purposes that is, summarises the entire business plan.
Financial analysis Refers to the assessment of the viability and the profitability of the
business.
Environmental Refers to external influences on the business that it has no control
factors over.
Marketing mix A set of actions that the business uses to promote its brand.
Price The amount of money required as payment for goods.
Product An object that is manufactured for sale.
Promotion A method used to advertise the product.
Place A location of the business.
People Refers to employees as well as the target market.
Physical It is the environment around the business.
environment
Process The system used to deliver the product or service.
Competition It is a rivalry between two or more businesses selling the same
goods or services.
Marketing plan A strategy of how the business is going to sell its products/service to
customers.
Market research The action of gathering information about customers’ needs and
preferences.
The relationship between the structure of the business and forms of ownership
The business structure should have a description of the following aspects:
o How many people the business intends to employ.
o Administration and record-keeping.
o Staff policies regarding working hours, fringe benefits, overtime, sick leave and
medical aid.
The form of ownership will determine the following:
o The reason for the form of ownership.
o Legal requirements of the business.
o Products and services offered.
o Legal protection.
1.Product/service
- It is a description of the product, appearance, and usage that is available to
customers.
- The packaging of the product should protect and preserve the product.
2.Price
- The price of a product refers to the amount of money that must be paid by the
consumer to obtain the product.
- The pricing policy describes how the price is used to attract customers
3.Place/distribution
This refers to the location where goods and services will be sold/the place where
consumers can access the goods or services.
Business may use the following channels of distribution:
- Direct selling: manufacturer sells directly to consumers.
- Door to door: selling businesses employ salespeople to sell door to door and they
can carry stock with them.
4.Promotion
A promotion should communicate the benefits of the product to customers.
The proposed business must include details about its promotion policy.
It outlines the following methods of advertisements:
- Special offers
- Free gifts
5.People
This refers to employees, management, directors and shareholders (all people
involved in selling the products).
They can offer the business their knowledge, skills and attitudes
6.Process
Refers to processes that are designed and implemented to ensure a pleasant
shopping experience.
Examples of systems and processes that will ensure a good customer experience:
- Systems and processes to ensure that e-mailed messages are read.
- Systems and processes to ensure that customers do not wait long in
queues/for goods to be delivered.
7.Physical environment
Refers to the environment where goods and services are sold/service rendered.
It includes the appearance of the building and the uniform of employees.
Clean and functioned facilities attract and restrain customers.
The strategies that you will use to overcome competition in the market.
Sell quality products and services.
Offer after-sales services.
Change reasonable prices.