Mia. & Gesee Shree management. | What do you understand by organizing function Explain the principle of organizing. What is decision making? "Management starts from planning and ends yy is statement, giving with controlling". Discuss thi suitable examples. QeT eeeeeee serve important roles in organizations. (a) Supervisors (b) Subordinates (c) Managers (d)_ Employees [Ans. : (¢] Q.2 Managerial roles involve specific types of behaviot) conduct and .....- that a manager must demonstrat to be successful. 1 Bebiicea 1 a7 Tne, Which of the folowing i not included in the fo general manager roles identified Tae by Honry (@) Figurehead roles (6) Interpersonal roles (@)* Information roles. (4) Decision roles {Ans. :(d)] Manager is responsible for activities of his/her .. (@) Employee ©) Ontinates (©) Subordinates (@) Supervisor role involves receiving collecting of information and distrbuting them as required. (@) Interpersonal (®) Information (©) Decisional (@) Managerial Tans. : (0) Decision roles include. (a) Negotiator (©) Monitor (©) Disseminator (4) _ Spokesperson [Ans. : (a)] ‘According to Peter Drucker, is what the ‘modem world is all about”. (@) Controting (6). Management (©) Directing (6) Innovation Tans. : (0) Administrative is also called as..... (a) Middle level management (b) Low level management (€) Top level management (@ None of the above [Ans. : (¢)] Executive is also called as..... (@) Top level management (0) Low level management (©) Middle level management (d)_None of the above [Ans. : (¢)] fans. :(6)] a2 a1 awe (@) President (©) Superintendents (©) Branch managers (6) General foreman Ans. :()] Which of the following does not belong to middie management? (@) President (&) General foreman: (©) Branch managers (d) Superintendents Ana. :(0)} Middle management is concemed with plementation of pois and plane hd out by @ Lower management ©) Top management (©) Upper middle management (@)_ None of the above tans, :()) ‘Top management does not belong to (@) Board of directors (©) Managing directors (©) Chief executives (@ Branch managers Tans. : (4) Lower management includes... (@) President (©) Foreman (©) Managing directors (4) Chief executives , tAns.: (0) Operating force does nat include. (@) Workers (®) Rank and fle workman (©) Skited workers (Employes ans. =] c+ Is the function of management. (@)_ Organizing (0) Managing (©) Execution (@ None ofthe above [Ans.: (a) Identification of activiies is the part of which ‘management function? (@) Planning (&) Organizing (©) Directing (@ — Contoling Ans. :(O)] ‘Which of the following is not the element of direction? (2) Supenision ©) Matton, Moony ° {ane.: (Il.50_ Introduction to Management. Management (MS 20 a2 a2 28 25 Q.26 az .- Is one of the managerial skils. (@) Technical skit (b) ‘Managing ski (©) Communication skil(d) None of the above ans. : (9) anu Knot the element of managerial skills. {@) Conceptual skit (>) Human relation sil {@) Technical skit (0) Communication skill ans. : ()] |. is related with the purchase of various materials required by the organization. (@). Matorial management (0) Purchasing (©) Taxation (Costing [Ans. (1 .- involves giving information about products to buyers through diferent media. (@) Marketing (©) Costing (©) Advertising (@) Financial accounting TAns. : (1 ‘The managerial function of organizing may be called a8 he nn 5 (@) Process of managing (0) Process of controling (©) Process of management (6) None ofthe above tans. : (6) Lower managers also called as (@) Foreman ieee (© Director (a Sipardsor [Ans.: Executory levels nothing but the... vena (@) Midd level management (©) Top level management (©) Lower lovel management (8) None ofthe above \Which om bet desrbes the process of btainng, deploying, and utiizing a variety of essential wees 10 contrbuto to an organization’ success? s @.28 Which title is given 29 @.30 a3 Q.a2 a.33 i we wi eordraaa fe ncaien oe employees engaged in elated activites witie a unt Stan geal? vain to) Manege (9. Vener ©) @ Employee Contractor tans. : (9) Which management function involves Setting goals ‘and objectives and creating specific plans for completing thorn? {a) Planning (©) Controlling Organizing Leading ©) @ [aAns. : ()] Which level of management is responsible for ‘establishing a vision for the organization, developing broad plans and strategies, and directing subordinate managers? (@) First level managers (b) Middle managers (©) Executive managers (6) Second level managers [Ans. : (¢}] Which level of management is responsible for implementing programs that are intended to cary ‘out the broader objectives of an organization set by executives? (6) Supervisory managers (b) Middle managers (©) First evel managers (6) Chief financial managers i Tans. : (0) Wich manager. pinele sates at ex should report to only one boss in order to void conflict and/or confusion? (@) Division of command (b) Chain of command (©) Unity of direction (@)_ Unity of command canine Sen ferncible states that orders and from a higher oa to down from top to bottom o¢ igher level manager to a lower one? (©) Chain of command (©) Unily o direction (Unity of com (@) Planning oom, (© Stating attcee [Ans. :(@)) *ast 0.35 a.37 a.38 1 (us ‘A manager who possesses knowledge of the ‘processes, equipment, and potential problems of an industry would possoss what type of managerial skit? {@) Technical (©) Administrative (@) Impersonal (a) Organizational [Ans : ()) ‘The abilty of a manager to interface and work cffectively with individuals and groups is descriptive ‘of what type of managerial ski? (@) Technical (0) Administrative (©) Interpersonal (4) Organizational (Ans. : (6)] By exceeding the monthly marketing budget set for ‘a company, @ manager would fail 1o meet which ‘ype of performance measure? (2) Quantity (©) Quality and workmanship (©) Cost and budget control (@ Customer satisfaction fans. : (¢)] Hf a manager leads a team to exceed their monthly goal of new clients, which type of performance results have they attained? (2) Quantity (©) Quality and workmanship (©) Cost and budget control « (@ Customer satisfaction [Ans. : (@)] For a manager, which should take priorty- the job {ask or the employees performing th job? (@) The job task always takes priority over employees. (©), Employees always take priority over the job task. (©) Neither, a manager should balance interest in tho job task with the needs of the employees Performing the job. (@ Notther, administration of the business takes Priority over the job task and the employees. Tans. : (¢)] Economic uncertainty, regulatory requirements, and ew competitors are examples of what type of factors that affect managers? (@) Intrapersonal factors (©) Internal factors (©) Interpersonal factors (@)Extemal factors 1-51_Introduction to Management 0.40 a4 42 aaa a4 45 48 Skits Which management function involves. measuring results, comparing results to expectations, and taking corrective action? (2) Pranning (©) © Organizing (©) Leading (©) Controting (Ans. : (6) Which type of issues are first level managers routinely influenced by? (2) Long range issues (b) Short range issues (©) Strategic issues (d) Shareholder issues {Ane. : (o] ‘Which of the following characterize a manager as boing effective? (@) They use a minimum amount of resources for the amount of outputs produced. (&) They devote a large amount of timo to planning. (©) They achieve their goals. (@) They intoriow, select, and train people who are mast suitable to fil open jobs. (Ans. : (c}] Which of the following characterize a manager as being efficient? (@) They use a minimum amount of resources for the amount of outputs produced. (©) The devote a large amount of time to planning (©) They achiove their goats. (They interview, select, and train people who ‘are most suitable to fill pen jobs. Tans. : (3) ‘Which management principle states that work should be divided so that each person will perform a specialized portion? (2) Division of work (6) Chain of command (©) Unity ofditection) (4) Unity of command (Ans. :(@)) What two major end results are managers seeking (on a daly basis? (@) A product or service (0) Management and efficiency (©) Energy and utilities 3 (@) Facilities and equipment Tans. :(2)] In management, the various roles that managers are called on to perform are defined in which process?. ell 4-52. Introduction to Management Concepts and Managerial Skits {@) Management process: (©) Executive process ‘The ability of a manager to interface and work cffectively with individuals and groups is descriptive ‘of what type of managerial skill? (©) Business process a senlenl (0) Administrative (@) Supervisory process a {© Inerpersonal @ —— @.47 Which of mani responsible for a repoting mide menage? cos ak psf amecee are resonate, te reporting to middle managers? (@) Employees (@) Managers Laurel 6 comets (©) Managers (0. Second vel managers (©) Executive managers Tans. : (6) ("Second level managers .48 Which part of the management process includes Ans. : (6)] measuring results, comparing results to | @.55 In management, the various roles that managers ‘expectations, and taking corective action to bring are: called on to perform are defined in which results into ine? process? (@) Planning (©) Organizing (@) Management process (©) Leading @ Seng a (0) Executive process 2.49. Which influential thought leader is known for his Co) , Supervecry proves ‘common sense approach to selfimprovement as (@)_ Business process ‘demonstrated through the book he authored, How (Ans. : (a)] to Win Friends and Influence People? 2.58 Which management function involves setting goals (@) Dale Camogie ‘and objectives and creating specifi plans. for (0) Frederick W. Taylor ‘completing them? - (© W. Edwards Deming (@) Planning (0) Controting (8) Steven Covey (©) Organizing (d) Leading a {Ans. : (a)] : Tans. : (c)] ‘50 Which influential thought ledder is known as the Which i proms a as wa (Ans: (0) Flexibility (@ Activity a1... =e sey ar sine wt meregalt ans. : (6) : @.19 . ..nis the managerial function-of guiding nursing = eee cor oneesmcareet | (@) Controting (©) Direction an ‘A clear statement of purpose universally und (©, Planning @ is the outstanding guarantee of effective _ ‘ [Ans. : (b)] (@) Execution ) Communication Which among the following is not an element of () Process “@) None 4 direction? ci a fAns.: (09) |" (a) Supervision (6). organising a1 . __ Approach is essentially one-way ‘and it is (©) Motivation (Leadership Galled an authoritarian approach. [ans.: 01 (a) Modem (e) Traditional‘ollowi wich 2mn0nd we ing statement relating fo] seri 807 to | Q27 ieadershi is @ process of infence Jeadership is goal oriented {Ans.:(o) ich ype of lade alow complete dlepaton o authority ? (a) Creative leaders (p)_ Persuasive leaders (9. Laissez faire leaders (6) Intotectual leaders : Ans. :(¢)} which arnong the following 1s not a qualty fr @ {@) Charming personality (0) Ability to take decision © ‘Communication skill ( Lazyatitude | Ans. :(@)] leadership the leader to the Under which style of authority delegate the subordinates ? (@) Free rein leadership (0) Paternalistio leadership 3) Trait theory (6) Great man theory (6) Which among the folowing is characterises ‘motivation? (@) intemal footing (b) Simple process (6) One ime process. (@)_ Nota goal oriented process Ans. : (@)) viicn among he flowing rt the § 9088 needs proposed by masiow? {8} Psychological needs (b) Social needs (@) Esteem needs (&) Safety needs fans. = (2) wich teory expan at ere ave 1 STAD factors influence motivation? (@) Adam's Equity theory- (0) Maslow’s need hierarchy theory (@) Herzberg's hygiene theory: @ aGregors Theory X and TREOTY ¥ fans. : (1 “ais the point at which there no profit or nO loss? (@) Maximum profit point (0) Minimum loss point (©) Break even point. (@) Break down point Ans. : (€)] ‘The hear of management i (@) Planning (o) Organising (©) Directing (6) ~ Controting fans. = )] vwmien ameng the following 1s not an element of direction (@) Motivation (e) Communication (@) Delegation @ i ans. (01 ‘me motivation theory which cassiies need In hierarchical ordr is developed by (@) Freduuhans (0) Set eter. F. Drucker (@) Abraham Maslow (2) fans. : ()]oe as _ © Responaniiy” (Apathy ‘Which of the following is a financial incentive ? (@) Promotion ©) Stock incentive (© Job security (@) Employees participation [Ane : (1 ‘Which of the following is not an element of ‘communication {8} Deooding (6) Channel ‘Communication Receiver [Ans.: (@)] ®) @ Grapevine is (@) Formal communication ©) Barter communication (©) Lateral communication (@) nfo communication tans, :(€] The highest level need in the' ned i in the iorarchy of Abily of a leader to look things from others point of View is. ‘Sympathy: (@) Empathy o° Find the odd one out (@) Supervision (© Co-ordination @ Allotthe above @.42 — Directing and Controting at Su ‘Controling function of management is (@) Forward looking (@) Backward looking (c) Forward es well as backward looking (0 None of these Tn. : (6 Directing and controlling are the : (0) Resutts of management. (0) Goals of management, (©) Functions of management. (@ Allofthe above. é fAns. : (¢)) Coordinating people and human resources. 19 accomplish organizational goals isthe process of: (@) Management (b) Directing (© Planning (8, Leadership Fans: Which, of the following would be included in the “controling function’ ? = [Ans. : (a)) “The most effective leader is one who: without (©) Has the leadership silo most approp ‘he situation and the emplayesinewer “(2 Works with managers and employees to make a7 a“ (@)_ None of the above TAns. : (b)) Empowemon i related to: 7Manat 331 ‘supervisory management spends most of his/her tie: (@) Planning and controlling (a) Deciding to hire new employees. (p)_ Directing and controling (6) Improving the quality of production. {Planning and organizing (@) Renting new premises. (@ Organizing and controling (@) Planning to increase sales of product XYZ [Ans. : ()] from 2,000 to 4,000 per month by which management function involves. measuring Ch cd beets results, comparing results to ‘expectations, and [Ans. : ()] taking corrective action? a5 Budgetary control requires the preparation of (@) Planning () — Organizing (a) Training schedule (Leading (@) —Controling (0) Responsibility centres [Ans.: (c)] (@) Budgets ‘Anefficient control system helps to (6) Network diagram (a) Accomplishes ‘organisational objectives TAns. : (¢)] (0) Judges accuracy of standards @.54 Which of the following not applicable to (6) Boosts employee morale responsibilty accounting? (@ Allofthe above (a) Cost centre [Ans. : (] (b) Accounting contre Management aucit is a technique to keep @ check (©) Profit centre ‘on theperformance of _@ Investment centre (@) Company [Ans. : (b)] (b) Customers (©) Shareholders (@) Management of the company [Ans. = @)] gooa1 as ) Central Goverment (©) Logisiation (© Organization Tans. : (0) Which of the folowing is not the law related to wages? (@) Payment of wages ac, 1896 (©) Minimum wages act, 1948 (@) Payment of bonus act, 1985 (@) Mines act, 1952 [Ans. : (¢)] Which of te following is not the law related 10 ‘employment? (6) Factores act, 1048 (©) Mines act, 1952 (©) Payment of bonus ac, 1965 (@ Plantation labor at, 1951 fans. : (I) Which of the following is not the law related to doprived and disadvantaged sections of the society? (@) Chidren act, 1988 (©) Persona injures act, 1962 (6) Bonded labor system act, 1976 | (8) Chit labor act, 1906 [Ans. : (b)] Which ofthe following isnot the law related to social security? a9 23 (e) Payment of gratuity act, 1972 (0) Fatal aocidents act, 1055 (©) Workmen's compensation act, 1923 (@ Docworkers act, 1986 TAns. : (ay) ‘covers all manufacturing processes and ‘establishments faling within the defintion of factory, (@) Applicability ot act (b) Purpose of act (0) Importance of act (6) All TAs. : (a) ‘Adult means a person who has completed higher snow yor of age @ 6 © 8 © A @ 19 Tans. (0) ‘Adolescent means a person who has completed hisher.... year of age. O56 @7 © 8 Tans: (0 Child means a person who has not completed of his sn Yoar age. ) 16 @ 16 @ 2 (ns. (0) @ 15 @ 6 ‘ Means a person who is either a child or adolescent. (@) Adult (>) Human (© Aged person (4) Young peison Tans. (6 sees Means a period of 12 months beginning with the first day of January in any year. (@) Leap year (0) Year (©) Calendaryear (@)_Noneof above Tans. :(€)] ‘Means a period of 24 hours beginning at mid night, (@)_ Night ©) Noon (@) Day (@) MonthManagement 08 0.26 a2 5.46 ose Means electrical energy or any form of energy which is mechanically transmitted and is not generated by human and animal agencies, (@) Work (©) Energy (@) Kineticenergy (4) Power Tans. : (@)] Chief inspector is appointed by. (@) Chief minister (b) Prime minister (©) State govemment (d) Central government fans. : (¢)] Who may appoint qualified medical practitioners as certifying surgeons? (@) Chief minister (@) Prime minister (© State govemment (d) Central goverment Tans. : (1 Workers cannot be employed for more than hours ina day. ) 7 10 @ 9 Ans. : (1 Workers cannot be employed for more than hours in a week. @s © @ 2% [Ans. : (a)] @) 43 @) 40 ©) 36 Hf worker works beyond 9 hours a day or 48 hours & week, overtime wages are .... the rate of wages are payable. (a) Same. (0) Double (@ Oneandhat —(@)_ Triple fans. : ®)] act has been proposed to be amended 10 slow night shift for women workers. (a) Factory (@) Mine (©) Wages (@) Welfare fans. : (2) 32 ass 2.35 a.36 a7 ass Acts Child below the age of... should not be employed. @ 6 %) 5 © 4 @ 13 [Ane (6) ‘Sections 11 to 20 of the Factories Act deal about (@) Welfare (©) Leave (b) Wages (@ Heath [Ans. : ()] Sections 21 to 40 of Factories Act discuss about (@) Health (0) Safety measures (©) Leave (Proper fighting Tans. :@] ‘Section 11 of factory act deals with ....- (©) Noovercrowcing (None (@) Cleanliness: (9 Both fans. (0) ‘Section 17 of factory act deals with ... (@) Cleanliness ()_Noovererowding (©) Properlighting —(é)All ei TAns. : ()] Section 35 of factory act deals with ..... (@) Cieaniness (6) Noovercroweing (@) Properlighting (6) Protection of eyes [Ans. :(@)] ‘Sections 42 to 49 of Factories Act discuss about (@) Heath ©) Wettare measures (0) Leave (8) Proper lighting Tans. : (011 +s: Means the permanent closing down of a place of employment or part thereof. (@) Closure (©) Industry () Award (@). Grievance uManagement (MSBTE) a4 5-47 kf se means a person who has not attained the age of 18 years. (a) Employer (©) Minor (b). Employee (d) Managing agent [Ans. : (c)] No contribution is required for getting benefit under which of the following legislations? (a) Matemity Benefit Act (b) Workmen’s Compensation Act (©) Both under (A) & (B) (d) None of the above . [Ans. : (a)] Q.42 Q.43 Legislative Acts Under this Act, employer shall not be liable to pay compensation in respect of any injury which does not result in the total or partial disablement of the workman for a period exceeding --—- days; @ 2 (@ 7 ®3 @ 5 [Ans. : (b)] Statutory Minimum wage is fixed under... (a) Payment of Wages Act, 1936 (b). Minimum Wages Act, 1948 “(© Equal Remuneration Act, 1976 (d) Workmen's Compensation Act, 1923 [Ans. : (b)]