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GENERAL DISCUSSION:
Theoretical contributions:
While previous studies focused on individual factors like gender, culture, and motivation,
the role of social crowding in shaping preferences had been largely overlooked.
This study highlights the significant impact of social crowding on individual preferences for
activities and ads, enriching the field of destination marketing and management.
While previous studies explored how crowding affects specific tourist behaviours at
destinations, such as price sensitivity and environmental responsibility, very few looked into
its influence on tourists' preferences for destination ads.
Lastly, it identifies the advertising message frame as a significant factor influencing
tourists' preferences for challenging activities and destination ads, particularly in crowded
environments.
This study reveals that the message frame, whether emphasizing gains or losses, can mitigate
consumers' risk aversion induced by perceptions of crowding, thereby contributing to our
understanding of tourism destination advertising.