Professional Documents
Culture Documents
UNIT DI1:
For: NEBOSH Level 6 International Diploma for Occupational Health and Safety
Management Professionals
Assessment
ANSWER TEMPLATE – PAPER 1 OF 2
Please note: You must use this template for this Unit.
Question 1
From my deep observation, Elite Construction Ltd.’s site manager health and safety
competency level at an all-time low and the drawbacks had been deliberated below.
Based on my understanding, ECL's site manager lacks in knowledge about the objective
of employee training. In this scenario, the misconception of watching and learning is not
the best option because human mistake can readily occur when an individual is not
properly trained in a certain task. Imagine this to be the case if the workers being observed
commits a significant offense of neglect in safety and health issues, the new learners would
surely follow similar footsteps, resulting in numerous accidents in future projects. For that
reason, such concept shall be avoided at all costs cause every individual has different level
of perceiving risks. The site manager indicated that most workers were educated in this
manner, signifying that no safe work guidelines or safe operating procedures had been
established or discussed among the workers. This concludes that the site manager himself
lacks awareness, education, certification and training in safety and health management.
Instead, the site manager must perform greater responsibility in providing the essential
information and various types of training on the specific job and safety matters that should
be in practice before, during and after a job is performed (Neasham, 2021).
According to the scenario, the site manager refuses to take responsibility for his
negligence, instead blaming the misconduct of the worker. Regardless of how, the safety
management hierarchy begins at the top and works its way down to the lowest levels of
the organization, rather than starting with the workers themselves, because workers are
not well-equipped with knowledge about safety and health. On that account, it is not
reasonable to expect workers to be well-versed in health and safety without delivering the
necessary training and creating awareness, as this is the site manager's entire obligation,
which he had failed to fulfil. In the following scenario, the site manager neglected to set up
edge protection to prevent falls from height on their last job when undertaking roofing work.
Despite knowing that such a hazardous condition could result in significant harm or even
death, the site manager took no action to correct the unsafe conditions or comply with any
safety procedures to eliminate the risk (Neasham, 2021).
On top of that, site manager failed to carry out risk assessments and extensive audits and
annual assessments on their organization's safety and health management systems,
resulting in a failure to provide the needed information during the renewal of the expired
Contractor Safety Accreditation Scheme certification and workplace risk being unidentified.
Also, previous incidents, near misses, and accidents ought to be investigated thoroughly
to assess the site manager's health and safety competency. There were records of
previous safety breaches and accident occurrences in the given scenario, revealing that
the site manager seriously lacks competence in addressing health and safety concerns.
Besides, it is clearly proven the importance of safety and health regulations was not taken
into consideration as no efforts and action towards adherence to those regulations had
been stated in the scenario given (Neasham, 2021).
From my standpoint, attitude plays a major part in building one’s competency. In this case,
the site manager’s attitude affects his safety and health competency level. To support this
statement with evidence, even after committing serious negligence and knowing that their
carelessness had resulted in a worker's death, the site manager refused to have this
accident reported to the enforcement authority. In the scenario, the site manager indicated
that there will not be another accident caused by a worker, implying that the site manager
did not disclose the previous accident with the present client and that it ought to be kept
secret to avoid losing the project and the company's reputation. In my perspective, the site
manager did not even call an ambulance and had the kindness to stay with the injured
On a final note, the safety and health competency of the site manager is not up to the
mark from my own point of view as the planning, implementation and evaluation of safety
and health had been taken for granted which resulted in loss of human life.
References:
Question 2
In construction projects, using the appropriate method and setting of requirements is crucial
when developing a contractual relationship between selected contractors and clients to
execute a desirable job.
Drawing from the scenario, two separate approaches were made by Packagenic's Facilities
Manager and Chief Executive Officer that needed to be examined further. In my opinion,
even the approach that made by both Facilities Manager and CEO is not up to the required
standard. When these two approaches were compared, Facility Manager's method of
selecting contractors was far superior to the CEO's approach. Proper background research
shall be conducted at the start itself before considering and confirming the selection of Elite
Construction Ltd (ECL). Only if this was made at an earlier stage, Packagenic could have
easily identified that ECL does not meet any criteria needed or standard requirements and
are not the suitable candidate to be considered for this project. In my opinion, it is apparent
that the CEO did not conduct a thorough background check at initial stage on ECL. Blindly
trusting and making decisions based solely on oral contracts without appropriate evidence
is not the best strategy to hire contractors for building projects. Although, receiving
discounts may be advantageous to the client because it reduces costs. However, such
criteria should not be considered as a deciding factor because there are many other more
significant matters to consider (Neasham, 2021).
Packagenics, as employers, are responsible for delivering the necessary instructions and
training to workers at all levels of the company, competencies, or worker categories to
reduce the exposure of risks and rate of accidents. As evidence, the Packagenic's facilities
manager's request to attend a safety and health meeting was denied. Years of experience
in a previous career may be advantageous, yet without any legitimate safety and health
qualifications and proper safety and health training, such an individual will struggle to
manage safety and health issues due to a lack of knowledge and understanding of current
up-to-date safety practices, legislation, or requirements. Because it is uncertain what
industry the facility manager previously worked in, the facility manager must be granted
permission to receive basic safety and health training, specifically Construction Health and
Safety, and must be identified as the competent person (Neasham, 2021).
Employers are entitled to create an open yet effective communication systems for health
and safety so that both the employees and employees could brainstorm together on the
solutions on unsafe acts, unsafe conditions, and other safety issues effectively. Such
happening from the scenario shows that Packagenics failed to foster two-way
communication to freely report near misses, incidents, and accidents. To ensure safe work
practices are followed, all construction projects must be regularly monitored in terms of the
application of safety and health authority measures to everyday work operations. Because
his responsibilities have been broadened to include monitoring safety and health issues,
the facilities manager is responsible for performing supervision in this case. According to
the scenario, the apprentice had to find both the site manager and report the incident, then
return to their site after receiving a shocking response, proving that Packagenic's did not
provide close supervision because the facilities manager was not on site when the incident
occurred (Neasham, 2021).
Employers are liable for considering all available efforts to minimize such causes to avoid
physical and mental weariness, which may impact job progress and create mistakes by
Employers must have a set of safe work practices or procedures in place and make certain
employees follow them for any job performed involved with construction projects. Not to
mention the proper availability of suitable machinery and appropriate equipment without
any risky alterations and inability to perform efficiently so that failures is unlikely to result
in unforeseen mishaps. In the provided scenario, Packagenic's made no arrangements for
these and relied solely on the contractor to have their own arrangements, which were found
to be inadequate in terms of safety elements, such as inappropriate scaffold terms of size,
lack of personal protective equipment, and an absence of safe work procedures and
methods. Packagenics neglected to offer such provisions or to ensure that the above-
mentioned arrangements were made available on-site. Working at height became a vital
phase of the construction process and the risk of falling from a great height can be avoided.
Personal protective equipment, such as a fall arrest device, can help to avoid falls from
great heights by preventing employees from contacting the ground if an unintentional fall
occurs. As a result, firms must provide free personal protection equipment to their
employees. However, in this case, the employer, Packagenics, neglected to supply the
required PPE, such as a fall arrest system and safety helmets, causing the worker to fall
from a height and suffered head injuries (Neasham, 2021).
Employers are required to protect their employees against injury, illness, or harm. Risk
management is an approach of ensuring employees safe and healthy. In such scenario,
Packagenics neglected to complete a safety risk assessment in the workplace, for
example, Hazard identification, risk assessment, risk control, or determining control
(HIRARC) or (HIRADC). Without a such evaluation, the risks will stay unidentified the
likelihood and severity of the risk will remain undetermined, and measures intended to
mitigate the risk will remain unimplemented, resulting in increased exposure to the risks
and the rise in unplanned events such as accidents (Neasham, 2021).
Employers are held accountable for establishing safety and health management in their
organizations. Based on the scenario, Packagenic seem to be lacking in legal enforcing
holding accountability as well as detain workers accountable for their non-compliance
towards safety related rules and regulations. To avoid negligence in safety and health
matters by any individual in a workforce, employees shall enforce stringent disciplinary
actions towards the violation of safety rules and safety legislation, misconduct, and subpar
safety performance to create a safe work environment with zero accidents (Neasham,
2021).
Taking everything into account, the implementation and continual improvement in abiding
all action discussed above successfully to uplift the advancement of the organisation
towards safety and health.
References:
With this in mind, it is fair to assert that Packagenics' effectiveness in implementing the
actions required at the level of undertaking is poor and at the lowest point of its
effectiveness.
Question 3 (b)
Under the 'Enforcement Policy Statement', three (3) principles would have been
considered by the local health and safety enforcement authority which include:
proportionality, targeting and consistent of approach.
Proportionality:
Enforcement action shall be made in proportion to the breach in order the punishments suit
the criminal offence. After a fair and thorough investigation, the local safety and health
enforcement authority would have found that both duty holders failed in applying control
measures to control nor eliminate the risk involved in their construction work activities. But
let’s take a closer look on the consequences of the breach. Every project has a timeline
set according to the client’s needs. The duty holders failed to foresee the degree of risk
involved and did not perform any initiative to rectify the situation even after the unsafe
condition had been reported by the apprentice as it will delay the work progress according
to their perception. Such act shows that the duty holder thinks that by applying safety
measures to the reported issue will restrain them to fulfil the desired job in the given
timeframe. As evidenced from the scenario, the duty holder stated that the workers are old
enough to prevent themselves from falling, somehow, they need to move on with the job
to meet deadlines. As we all know, the cost of implying safety and health in workplace to
reduce risk could be higher. In the given case scenario, no amount of budget was invested
in safety and health. To prove this from the scenario, the duty holder claims that the past
workers neither the newcomers did not undergo any skill training nor safety health training
as “watch and learn” concept was being in practice. Also, duty holder did not provide fall
arrest system nor the awareness on the importance and training on the correct way to
utilize it. Another risk-taking act made to reduce cost involvement proven by the evidential
statement made by the duty holder that the work must be ongoing even the scaffold is not
the appropriate for the desired job as that is the only scaffold, they own which had been
the major causal factor of the fall. Overall, enforcement action had been taken by the safety
and health authority as the risks are important to be worth consideration of cost
involvement. Plus, to make duty holders accountable to understand the seriousness
underlies of the risk to workers health, and how important is to allocate a budget to control
them cause investing in it at earlier stage cost way more lesser comparing to the cost of
injury, compensation, fines, medical fees, and other costs that is involved if the law is
breached (Neasham, 2021).
Targeting:
Packagenics and ECL would have been targeted by the enforcement authority due to the
lack of involvement and breach by both the duty holder. As their nature of business are
construction based and construction sites tend to be known as the riskiest areas. Worse,
if it is strategically positioned close to a large metropolis. In the following situation, it is
Consistency of approach:
Contrary to popular consistency of approach principle, duty holders usually will not plead
guilty take the accountability when charged under criminal offence instead will expect not
to prosecute against them and seeking a consistent favourable response all time
regardless the seriousness of the breach. But the enforcement authority is not entitled to
deal all cases in the same way. Enforcement authority will ensure that that their
enforcement actions are being consistently proportionate and being parallel as in the
approach towards similar accidents. The depend on the uncertainty in a breach as they
hold the ultimate to make decisions depending on severity of the non-compliance. In this
case, a deep investigation must have been made on the existential of enforcement action
history and found that the previous enforcement notice issued for non-compliance was not
taken seriously and no effective response had been carried out to prevent similar incident
occurring in the future yet still repeating similar negligence on safety health matters in the
following project. In the current accident occurrence has involved death which considered
to be a very serious case. Enforcing authorities would foresee the actual consequences
which will result in a greater number of deaths if severe action was not to be taken on the
duty holders who had breached the law. In the current case, both Packagenic’s and ECL
were prosecuted as both equally held responsible for the criminal charges and to ensure
even handedness at all times (Neasham, 2021).
Upon consideration of all principles discussed above, it can be concluded that fair
enforcement actions had been taken on both the duty holders had been aligned based on
their policy and proportionate to the consequences of risk that had been created.
References:
Question 4 (a)
In the following case scenario, root cause analysis was performed utilizing the '5 Whys'
technique. Based on the circumstance, the result of questioning why 5 times concluded
that it was the site manager's irresponsibility that was the deep root cause of the fall from
height accident.
The bright side of this technique is that it is known to be cost effective and time saving in
identifying the immediate root cause and the elements that contributed to such accident to
occur. The non-bright side is a fundamental linear strategy that always leads to a single
By weighing the positive and negative aspects of the 5 whys strategy implementation
outlined above, it is possible to come to the realization that such a linear and
simple approach can only be used in certain circumstances, for instance on a production
line. According to my opinion, this basic linear method of conducting '5 Whys' shall not be
applicable to accidents that result in death, as this is a serious occurrence that necessitates
an extensive accident investigation process.
References:
Question 4 (b)
Based on the knowledge acquired from previous work experience, I strongly assert that
risky behaviours, violation, and human errors are considered as examples of active failures
which known to be immediate cause of an accident. According to my reckoning, a
combination of several likely active failures that can be drawn from the case scenario which
led to the fall from height accident include failure to utilize the appropriate personal
protective equipment, risky violations, mental and physical health, proper training and
safety information, and lack in supervision.
.
The primary active failure is that the injured worker neglected to wear a personal fall arrest
system or other protective equipment such as safety helmet. This obviously demonstrates
that the worker is unaware of the use, advantages, or existence of the fall protection
equipment in the case if it is not provided by the organization. Such act will result as a
direct cause to the accident.
On top of that, the injured worker's risky violation in establishing a risky temporary work
platform between roof joists over personal reasons. Bringing and discussing personal
concerns at work may have an impact on productivity or result in human mistake.
Apart from this, the injured worker felt fatigued because of the hot weather and mental
fatigue. Fatigue can lead to major human errors when working at a height. Finally, rushing
to complete the assigned task may be deemed an active failure too, as the critically injured
worker were eager to get home and as a result had violated all key safety standards and
safe work practices.
Additionally, proper training and safety information was not provided neither communicated
to the workers. Based on the scenarios, we can conclude that the only form of training
practiced is via watching from others. Highly proven that workers were not trained on how
to safely work at height, which had increased the risk of falling as workers tend to commit
human errors and the negligence related to safety matter without any training or needed
information.
Also, highly lack of supervision was to be taken into consideration of being the contributable
cause of the accident. As illustrated in the scenario, those managers of both duty holder
did not supervise the ongoing work neither monitoring of the adherence to the safe work
procedures, which had led the workers to commit risky shortcuts in their work process.
To wind things up, all workplace accidents will have a series of failures and will not always
be the consequence of a single cause. Thus, a thorough investigation must be conducted
to identify all direct and underlying failures to determine an effective action plan for each
failure, so that similar occurrences in the future could be averted.
Deeper analysis of the repercussions of establishing that error by humans was the core
cause of the loss of life is addressed below. The repercussions include, blame shifting, and
inability to tackle latent and active failures, failure to learn from wrongdoing.
Blame shifting is the practice of accusing others of making mistakes for which they are
responsible. As demonstrated in the instance, the site manager deflected blame from
Packagenic's by stating that it was the workers' fault. No personnel shall be penalized or
blamed unless there is sufficient evidence and a thorough evaluation regarding
organizational wrongdoing and any other underlying circumstances related to the accident.
If something like this happens, workers may be reluctant to disclose future near misses,
incidents, and accidents because their thought process will be disrupted by the dread of
being blamed for every single mishap (Neasham, 2021).
Inability to address both latent and active failure. The accident is directly related to active
failures. Both of these critical failures must be identified in order to prevent a similar
occurrence from occurring again. In the scenario, it is clear that underlying factors such as
a lack of supervision and safety instructions, a lack of interpersonal skills and safety
training, and an absence of personal protection equipment are all present. Thus, if human
mistake is merely seen as a cause of an accident, underlying issues remain buried
(Neasham, 2021).
Failure to learn from mistakes in the context of a larger picture is the outcome of focusing
on one main cause. Several factors must be examined while developing effective action
plans and implementing suitable control methods, rather than relying primarily on human
factors. The factors involved can be organizational culture, style of leadership and
processes (Neasham, 2021).
Taking all of this into account, analysing both human and underlying factors and elevates
the organization's performance and workers' well-being to a greater extent. Packagenics
corporate culture and safety performance could possibly be improved by addressing
underlying issues such as systemic flaws, however this was overlooked owing to a
concentration only on human involvement, not knowing similar accidents may occur in the
future as a result of such ignorance.
References:
Task 5: Determining what may have affected worker B’s hazard perception
and discussing what ECL could do to reduce risk-taking behaviour
Question 5 (a)
A variety of factors could have influenced worker B's capability to assess the risk arise from
a hazard. As far as I have figured out, below are the underlying factors that may have
brought impairments towards the hazard perception.
Self-motivation and personal attitude are two important factors that can influence one's
perception level. In this scenario, their motivation was dwindling owing to a physical
workplace stressor, specifically excessive hot temperatures, which can lead to human
errors due to impaired perception. In accordance with the law, alcohol use is strictly
prohibited while working. As far as I figured out, workers B’s consumed wine during his
lunch break, which could be a contributing reason to his tiredness, as well as his capacity
Another factor is fatigue which resulted in believing the risk to be insignificant and
contributed to worker B's inability to grasp the potential likelihood and severity of the
hazards involved is known as sensory distortion. Worker B stated that he was tired, which
was previously recognized as fatigue, and that this could impair his perception of
information and corrective or preventive action implementation.
Additionally, overconfidence level may have influenced worker B’s view concerning health
and safety issues. In light of the situation, similar conduct had been demonstrated in
previous jobs, and thus they did not perceive an issue with it, creating an overconfidence
in them that nothing would happen even if they did commit safety violations. This will
immensely affect an individual hazard perception towards a job that had been done
repeatedly.
On top of that, it was discovered that it was at the end of the working day along with a very
short deadline, which resulted in finding shortcuts by establishing an unsafe platform as
they were eager to get home early for personal reasons and previous regular occurrence.
In my view, worker B is less vulnerable to the consequences of working without the use of
a buddy system, failure to self- equipped with fall arrest system, and not modifying the
unsuitable workstation platform for the desired job to be carried out in safe manner.
Unquestionably, worker B received no training because it was apparent from the scenario
that the only form of training received was through the "watch and learn" method. Worker’s
B level of perceptiveness are to be at the lowest level in identifying possible dangers
associated with working on the roof joists or how to minimize them without sufficient training
on how to identify risk associated with working at height and how to operate safely at
height. Lack of supervision had led worker B to commit risky behaviours. Thus, continuous
surveillance, assessment, and intervention on workers' adherence to safety protocols can
guarantee that they always work in a safe manner.
Last of all, poor level of open communication between worker B and site manager is also
a factor to be taken into consideration. The site manager's negligence on safety has given
the workers the impression that they shall not share anything that goes wrong on the
worksite since they already know there will be no action taken if it is disclosed to them. As
a result, worker B agreeing to his co-worker decision making not knowing whether it is safe
to work in such hazardous conditions.
Considering all this, perception of risk shall be proportionate to the risk that workers may
get exposed to. In that case, efforts from both the workers and employees necessary to
enhance the mindfulness in perceiving hazards as well as mitigating them instantly.
Question 5 (b)
Considering the impact that has been created by unsafe behaviours, several action plan
could be done by Elite Construction Ltd (ECL) to reduce the risk-taking behaviour among
the workforces include behavioural safety programs, safety competent person.
Another smarter to way to handle this, is that ECL could take the initiative in recruiting a
safety and health competent person. As you can observe from the scenario, ECL’s Site
Manager could not be relied on safety and health issues, as matter of fact incredibly lacking
in safety knowledge, awareness, and competencies in this field. For an instance, Site
Safety Supervisor (SSS) or Safety Health Officer (SHO), which is just as critical as the
action plan discussed above. By doing so, it is possible to reduce risk-taking behaviours
among workers by educating workers on safety and health issues, as well as closely
monitoring workers for safety negligence. Under close supervision, all work process will be
carried out in a safe manner adhering to safe work procedures resulting in prevention of
work-related injuries and accidents (Neasham, 2021).
ECL should cultivate communication channels for instance, open communication in the
workplace in order to increase worker trust and confidence. When employees believe they
are involved in decision making and that their opinion is valued, they are more likely to
report near misses, accidents, incidents, or other safety concerns without fear of being
criticized.
ECL should undertake safety inspections such as site walks, site observation, hazard
hunting, and internal safety audits in order to identify hazards that may endanger workers
and the general public. Strictly identifying hazards and conveying safety audit findings to
the entire workforce and management guarantees that legal compliances are followed at
all times.
With effective safety training and high supervision, ECL can reduce risky behaviour in the
workplace. Adequate safety training helps workers understand all of the risks associated
with their line of work. Constant supervision provides individuals with the resources and
ideas they require to protect themselves from these risks. Workers who have undergone
adequate training will demonstrate a grasp of safety measures in their job and will
endeavour to preserve safety standards. For example, if workers are unfamiliar with how
to use a fall arrest system while operating at height, training will demonstrate the proper
technique for safeguarding oneself, perhaps preventing a fall from height accident.
In the final analysis, changing one’s behaviour is time consuming and continual
improvement process which greatly requires the right action plan like have been discussed
above to be implied properly to uplift workplace safety culture and prevent unintended
accidents or incidents caused by risk-taking behaviour over the course of time.
References:
Follow the instructions on submitting your answers in the NEBOSH Diploma Digital
Assessment: Technical Learner Guide. All Diploma Digital Assessment guidance
documents can be found on the NEBOSH website: https://www.nebosh.org.uk/digital-
assessments/diploma-assessments/resources-to-help-you-prepare/.