Application Note

WriteProtect™
(Bay, Desktop, Portable, or USB)
Software Update/Reinstall Instructions

1.0 INTRODUCTION .............................................................................................................. 1

2.0 REQUIREMENTS ............................................................................................................. 2
3.0 USING THE WEB INTERFACE ........................................................................................... 2
4.0 UPDATING/REINSTALLING THE SOFTWARE ..................................................................... 3
4.1 FROM NETWORK (OVER THE INTERNET) .................................................................................................... 3
4.2 FROM USB DRIVE (THROUGH A SOFTWARE FILE DOWNLOAD) ....................................................................... 4
4.0 FIRMWARE UPDATE ....................................................................................................... 6

1.0 Introduction

This document covers the WriteProtect Desktop, Bay, Portable, or USB.

The latest WriteProtect software, manual, and readme file (which contains the software release notes)
can always be found on the WriteProtect support page at:
https://www.logicube.com/knowledgebase/writeprotect.
The WriteProtect software release may contain both a software and firmware update. This document
details how to update/reinstall the software and firmware.

WriteProtect SW Update Instructions v3.0 Page 1 of 6

Revised date: 09/20/2022
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088
www.logicube.com
Application Note
Throughout this document, the use of the product name
“WriteProtect” applies to all WriteProtect products (Bay,
Desktop, Portable, and USB) unless specified otherwise.

2.0 Requirements

To perform the software update/reinstall, both of the following are required:

• The WriteProtect:
o Connected to a network with Internet access (for updating “FROM NETWORK”), or
o With your own USB flash drive. The USB flash drive must be formatted FAT32 or NTFS
(for updating “FROM USB DRIVE”)
• A computer on the same network to access the WriteProtect’s Graphical User Interface

3.0 Using the Web Interface

One Gigabit network port is available on the WriteProtect devices. Connecting the unit to a network
allows remote access to the device from any computer within the same network.

BROWSER COMPATIBILITY: Chrome, Firefox, or Edge

browsers are recommended. Other browsers may not
display the Graphical User Interface (GUI) properly.

Using a web browser, browse the hostname or IP address of the unit:

• WriteProtect-Desktop or WriteProtect-Bay:
http://wp-XXXXXX where XXXXXX is the 6-digit serial number of the WriteProtect. The
serial number can be found on a sticker underneath the WriteProtect.
• WriteProtect-Portable:
http://wpp-XXXXXX where XXXXXX is the 6-digit serial number of the WriteProtect. The
serial number can be found on a sticker underneath the WriteProtect.
• WriteProtect-USB:
http://wpu-XXXXXX where XXXXXX is the 6-digit serial number of the WriteProtect. The
serial number can be found on the display screen of the WriteProtect-USB. Alternatively,
the IP address can also be entered (http://xxx.xxx.xxx.xxx) where xxx.xxx.xxx.xxx is the IP
address of the WriteProtect-USB. The IP address will appear on the display screen if the
WriteProtect-USB is connected to a network.

On some browsers or Operating Systems, the unit will need to be accessed

by browsing to http://wpu-XXXXXX.local or http://xxx.xxx.xxx.xxx.local
(where XXXXXX is the serial number or xxx.xxx.xxx.xxx is the IP address.

WriteProtect SW Update Instructions v3.0 Page 2 of 6

Revised date: 09/20/2022
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088
www.logicube.com
Application Note
4.0 Updating/Reinstalling the Software

There are two methods available to update/reinstall the WriteProtect software:

A. FROM NETWORK – Over the Internet through a network connection.
B. FROM USB DRIVE – Through a software file download onto a USB drive flash.

4.1 From Network (Over the Internet)

The WriteProtect software can be updated/reinstalled by connecting the WriteProtect to a

network with Internet access.

It is recommended to disconnect all drives

and drive adapters from the WriteProtect
before the update/reinstall process.

1. Connect the WriteProtect to a network with Internet access and turn the WriteProtect
on.
2. Using the web interface (see Section 3.0 for details on the web interface), connect to
the WriteProtect.
3. From the main menu on the WriteProtect, locate and click the Software Updates icon
on the left side.
4. Click From Network. The WriteProtect will check for software on Logicube’s server.
After a few seconds, one of the following messages will appear:
• Newer version available – This message will appear if there is a newer software
version found. Click the OK icon to continue.
• Up to date – This message will appear if the software version found is the same
as the version currently installed. Click the OK icon to continue.
• HTTP://UPDATES.LOGICUBE.CC10G/ FAILED: 500 CAN’T CONNECT TO
UPDATES.LOGICUBE.COM:80 or No new version found – This message will
appear if the WriteProtect does not have any internet access. Click the OK icon
to continue. If this message is seen, try the following:
i. Go to the About tab in the Statistics screen and check the N/W
Interfaces to make sure the WriteProtect is connected to a network and
has a valid IPAddress, or
ii. Make sure the network the WriteProtect is connected to has Internet
access, or
iii. Try using the “From USB DRIVE” option (see Section 4.2).
5. Click the Update icon to begin the update/reinstall. The WriteProtect should begin the
update/reinstall process. Do not interrupt this process. It may take several minutes.
Once completed, a screen will appear stating the update is complete and will prompt
you to turn the unit off and then back on.

WriteProtect SW Update Instructions v3.0 Page 3 of 6

Revised date: 09/20/2022
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088
www.logicube.com
Application Note
6. Turn the WriteProtect off. Wait at least 5 seconds then turn the WriteProtect back on.
7. Connect to the WriteProtect’s web interface again. Verify the software version by going
to the Software Updates screen then go to section 5.0 Firmware Update to check if
there is a firmware update available.

4.2 From USB Drive (Through a software file download)

Aside from the network option, the latest software can also be downloaded from Logicube’s
website and placed onto a USB flash drive to perform the software update/reinstall. It is
recommended to use an empty USB flash drive.

It is recommended to disconnect all drives

and drive adapters from the WriteProtect
before the update/reinstall process.

1. Using a computer, download the proper software file (for the WriteProtect- Desktop &
Bay, WriteProtect-Portable, or WriteProtect-USB) from the WriteProtect product
support page at https://www.logicube.com/knowledgebase/writeprotect.
2. Extract the contents of the downloaded zip file to the root of the USB flash drive.
3. Connect the WriteProtect to a network with Internet access and turn the WriteProtect
on.
4. Using the web interface (see Section 3.0 for details on the web interface), connect to
the WriteProtect.
5. From the main menu on the WriteProtect, locate and click the Software Updates icon
on the left side.
6. Connect the USB flash drive (that has the extracted software from step 2) to the USB
port. Depending on the WriteProtect model, the USB port will be in one of the following
locations:
a. WriteProtect-Desktop: Connect the USB drive to the USB port on the left side.

WriteProtect SW Update Instructions v3.0 Page 4 of 6

Revised date: 09/20/2022
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088
www.logicube.com
Application Note
b. WriteProtect-Bay: Connect the USB drive to the USB port on the front.

c. WriteProtect Portable: Connect the USB drive to the USB port on the left side.

d. WriteProtect-USB: Connect the USB drive to the open USB Device Port.

7. From the main menu on the WriteProtect, locate and click the Software Updates icon
on the left side.
8. Select From USB Drive. The WriteProtect will check for the version of the software on
the USB drive. After a few seconds, one of the following messages should appear:
• Software found – A software version is found on the USB flash drive. Click the
OK icon to continue.
• No new version found – The WriteProtect did not find any software on the USB
flash drive or could not detect the USB flash drive. If this message is seen, try
the following:
i. Make sure the correct software was downloaded and the files were
extracted to the root of the USB flash drive, or
ii. Format and use a different USB flash drive, or
iii. Try using the “From Network” option (see Section 4.1)
9. Click the Update icon to begin the update/reinstall. The WriteProtect should begin the
update/reinstall process. Do not interrupt this process. It may take several minutes.
Once completed, a screen will appear stating the update is complete and will prompt
you to turn the unit off and then back on.
10. Turn the WriteProtect off. Wait at least 5 seconds then turn the WriteProtect back on.

WriteProtect SW Update Instructions v3.0 Page 5 of 6

Revised date: 09/20/2022
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088
www.logicube.com
Application Note
11. Connect to the WriteProtect’s web interface again. Verify the software version by going
to the Software Updates screen then go to section 5.0 Firmware Update to check if
there is a firmware update available.

5.0 Firmware Update

WriteProtect software releases may contain a firmware update. This section provides instructions on
how to check if a firmware update is available, and how to perform the firmware update.
1. Connect the WriteProtect to a network with Internet access and turn the WriteProtect on.
2. Using the web interface (see Section 3.0 for details on the web interface), connect to the
WriteProtect.
3. From the main menu on the WriteProtect, locate and click the Software Updates icon on the left
side.
4. Click the “Firmware Update” tab. One of two screens will appear:
a. FIRMWARE UPGRADE AVAILABLE – Click the Update icon. A message will appear:
“FIRMWARE UPDATE COULD TAKE UP TO A FEW MINUTES TO COMPLETE; PLEASE DO
NOT INTERRUPT POWER DURING THIS TIME. ON COMPLETION THE UNIT WILL AUTO-
RESTART AND CONFIRM THE UPDATE.” Click the OK icon to start the firmware update
process.

When the OK icon is clicked, the screen may appear to do

nothing. Do not keep clicking the OK icon. The firmware update
typically takes no more than 60-120 seconds. When the firmware
update finishes, the WriteProtect will reboot automatically.

b. FIRMWARE UPGRADE NOT AVAILABLE – This message will appear if the device does not
require a firmware update. No further action is necessary if this message appears.

WriteProtect SW Update Instructions v3.0 Page 6 of 6

Revised date: 09/20/2022
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088
www.logicube.com