Artificial Intelligence and Data Analytics (AIDA) Guidebook

7.10.4 Data Governance ................................................................................................... 29

7.10.5 Talent and Culture.................................................................................................. 30
Goals and Enabling Objectives ............................................................................................ 30
8 Measurement of Effectiveness/Key Performance Indicators (KPI) ....................................31
Progress Gaining and Applying Data Science Skills............................................................... 31
Skill Demand....................................................................................................................... 31
Department, Agency, Division, Bureau Perspective ............................................................. 33
Project and Task Perspective .............................................................................................. 33
Speed and Quality of Decisions Made Because of Applying Data Science Techniques .......... 34
9 Human-Machine Interaction.............................................................................................35
AI Challenges Are Multidisciplinary, so They Require a Multidisciplinary Team.................... 35
Integrating Tools and Techniques From User Experience .................................................... 37
Discovery and Definition ..................................................................................................... 40
Implementation and Interface Design ................................................................................. 42
Testing with Users .............................................................................................................. 42
Human-Centered Metrics ................................................................................................... 42
Adaptation Over Time......................................................................................................... 44
10 AI Systems and Organizational Change Management .......................................................45
Challenges of AI Systems Driving Organizational Change Management ............................... 45
AI-Centric Change Management Approach ......................................................................... 45
Change Management Governance ...................................................................................... 46
Communication, Socialization of Implementation ............................................................... 47
Learning and Training ......................................................................................................... 47
Project Management .......................................................................................................... 47
Performance Management ................................................................................................. 48
11 Governance Policy ............................................................................................................49
12 Summary ..........................................................................................................................51
13 Next Steps ........................................................................................................................52
Appendix A: Representative Laws and Federal Policies ..............................................................53
Appendix B: Acronym List ..........................................................................................................60
Appendix C: Key Definitions ......................................................................................................62
Appendix D: References ............................................................................................................65

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