This document outlines an examination for a Bachelor of Business in Information Technology degree. It covers topics related to decision support systems (DSS). The exam consists of 5 questions, and students must answer 1 question fully and any other 2 questions. Question 1 has 6 parts related to the differences between transaction processing systems and DSS, components of building a DSS, and uses of spreadsheets as DSS tools. Questions 2-5 cover additional topics like the characteristics and dimensions of information quality, the history of DSS, group decision support systems, and differences between management information systems and DSS.
This document outlines an examination for a Bachelor of Business in Information Technology degree. It covers topics related to decision support systems (DSS). The exam consists of 5 questions, and students must answer 1 question fully and any other 2 questions. Question 1 has 6 parts related to the differences between transaction processing systems and DSS, components of building a DSS, and uses of spreadsheets as DSS tools. Questions 2-5 cover additional topics like the characteristics and dimensions of information quality, the history of DSS, group decision support systems, and differences between management information systems and DSS.
This document outlines an examination for a Bachelor of Business in Information Technology degree. It covers topics related to decision support systems (DSS). The exam consists of 5 questions, and students must answer 1 question fully and any other 2 questions. Question 1 has 6 parts related to the differences between transaction processing systems and DSS, components of building a DSS, and uses of spreadsheets as DSS tools. Questions 2-5 cover additional topics like the characteristics and dimensions of information quality, the history of DSS, group decision support systems, and differences between management information systems and DSS.
EXAMINATION FOR THE DEGREE OF BACHELOR OF BUSINESS IN
INFORMATION TECHNOLOGY
BBIT 209 DECISION SUPPORT SYSTEMS
DISTANCE LEARNING
DATE: AUGUST, 2017 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One & ANY OTHER TWO questions.
QUESTION ONE
a) State FOUR major differences between TPS and DSS (4 Marks)
b) Explain the following categories of DSS i) Data driven ii) Model driven iii) Knowledge driven iv) Document driven (12 Marks) c) List FOUR major components in building DSS (4 Marks) d) Name FOUR stages in decision-making process (4 Marks) e) Distinguish between decision-making and problem solving (4 Marks) f) Why are spreadsheets considered as DSS tools (2 Marks)
QUESTION TWO
a) List FIVE characteristics of Decision support systems (5 Marks)
b) State SEVEN dimensions of information quality (7 Marks) c) Distinguish between an expert system and a decision support system (8 Marks) QUESTION THREE
a) Identify Key milestones in the history of DSS (8 Marks)
b) What are the features of a GDSS tools (8 Marks) c) Why is prototyping a desired method for the development of DSS (4 Marks)
QUESTION FOUR
a) Distinguish between inter-organisation and intra-organisation DSS (6 Marks)
b) What functionalities do the web-based DSS provide? (4 Marks) c) State FOUR major differences between MIS and DSS (4 Marks) d) Discuss using a suitable case study in industry of DSS decision (6 Marks)
QUESTION FIVE
a) Explain Business Intelligence application in decision making (4 Marks)
b) Organisations have for some time used the THREE levels in its hierarchy. What are the characteristics of the decisions made in these levels (12 Marks) c) Explain the goal seeking and what is scenarios as used in DSS (4 Marks)