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ue ey BC John Sydes & Brian Cross Get the job done in the international workplace Contents Unit 1 page 3 Unit 2 6 Unit 3 9 Unit 4 12 Unit 5 15 Unit 6 19 Unt 7 sOC<“i<‘< Unit 8 25 Uit®s~« Unit 10 32 Unit) Unit 12 38 Unit 13 42 Unit 14 45 Unit 15 “9 Unit 16 52 Unit 17 36 Unit 18 60 Unit 19 63 UnitzoO™~— Unitzy Answer Key 75 ia 1 Complete the conversation with the words in the list Welcome Thank you little too meet slowly speak meet nice A Excuse me.Are! .....J2...,Ali Shaheen? B Yes, 1am. Nice to? you. A Nice to’ YOU, nommenneel'ma Nikolay Aleksandrov. 4 to Moscow. B Thanks.It's* sto be here. ‘A Here's your visitor's pass. 5? you. ‘A Canyou’, Russian? 8 No,Ican’t. And can only speaka’ English ‘4 OK,no problem. I'll speak". 2. Match aquestion or sentence on the left with areply on the right, 1 Hello, Are you Kiyoung Cho? 2 It'samap of the city. 2 Nice to meet you. b OK,I'llspeak slowly. 3 Welcome to Santa Barbara. ¢ Hello, it's nice to meet you, too. 4 Can you speak Spanish? 4 Thankyou. It'snice tobe here. 5 What's this? You're welcome. 6 What's your extension? Yes, lam. Nice tomeet you 7 Icanonly speakalittleEnglish. It’s 8089, 8 Thanks. h No,I'msorry, can’t. unit: [JE 3 Write these words as numbers. 1 2 3 4 5 6 7 8 9 My extension at work is four, five, oh, nine ‘Your room number is five, four, seven, ‘The area code for Bern is zero, three, one. ‘The serial number is two, eight, slash, double six, eight. My home number is two, eight, oh, nine, three, four, five. ‘The model number is five dash six, zero, two, slash, five. My flight number is BA six, double two, three. cena ‘The country code for Japan is double oh, eight, one. The fax number is four, three, seven, zero, eight, six. 10 Your user number is double four, slash nine, oh, eight, dash, six, five, one, 4 Write aor an. Vote umbrella «flashlight 2 call phone .- owmer’s manual 3 ‘American passport .. Spanish dictionary 4 car key ..city map 5 Weard 10 een Od newspaper 5. Rearrange thelettersto make aword. 2 3 A malar eon 9 chanmie lossy Schort .. . & 10 deratty nun i . clepin Sites A * as krow s kocel 8 maulan 6 Complete the puzzle with the itemsin the pictures. "blal[t|tle|r y z 7 Matcha word ontheleft with aword on the right tomakea phrase. + anEnglish a code 2 aserial b pass 3 anarea ¢ clock 4 avisitor’s d phone 5 an identity ¢ number 6 amobile f manual 7 auser's 9 dictionary 8 analarm h card 9 acity | key 10 adoor j map 8 Read the conversations and number the sentences in the correct order. Conversation? LE] Excuse me. Are you Fred Browning? tes tomeet you, too. 'm Greg Schultz Yes, Tam. Nice to meet you. Conversation 2 GF] Hello, 'm Paolo Castillo, O Thank you. Oi trsnice to meet you, too. Welcome to Electronike. DB Hello, 'm Dimitris Krassakis, Nice to meet you. Conversation3 CO Yes, just alittle. ©) Canyou speak English? DD 0k,no problem.1'll speak slowly. O Thanks. Conversation C2 No,!'m sorry. O Me too, So please speak slowly. I canyou speak French? O tonly speak alittle English, 1 ox Noproblem. unit Unit 2 1 Saythe letters in each group.Circle the letter with a different sound. 1bdt@ 4vwug = 7rajk 2kaej Sshmf 8sxym 3 dvgi 6 tipe 9caet 2. Which letters have the same sound as these words? 3 MY nnn 5 NO 4 day 6 car 3 Purthe leters of the alphabetinto the correct column. day/ev see sell /e buy/av —go/au/ yous are /a:/ @ b t i ° 4 r 4 Match the numbers with the words. 35 72 49 16 28 60 81 93 57 27 8 39 13 sixteen twenty-seven seventy-two fifty-seven thirty-nine thinyfue 35 eighty-one sixty forty-nine thirteen eighty-two ninety-three twenty-eight .... 5 Writethenext numberin the sequence. two, four, ight, ten, one, four, nine, sixteen, twenty-five, thirty-six, three, five, seven, eleven, thirteen, seventeen, five, eight, thirteen, twenty-one, thirty-four, fifty-five, twrelve, thirteen, twenty-four, fourteen, thirty-six, fifteen, thirteen, twelve, fifteen, ten, seventeen, eight, 6 Complete the conversation using the phrases in th How do you spellthat Yes, ofcourse what's yourname mylastname’s Maier Thankyou Can thelp you Iwork for BMW ‘You're welcome A Good afternoon,"...SAMIMAIPY 8 Good afternoon. Yes, I'm here to see Eduardo Silva, A OK,and7...., 2 Ts Heiko Maier sir? eM 8 Heiko, that's H-E--K-O and‘, that’s M-A-FE-R, ‘A Which company do you work for, Mr Maier? ‘A OK.Can you sign the form here, please? ‘A Justa second. ll phone Mr Silva and tell him you're here, Please take aseatover there, == » Thanks. 7 Match the questions and sentences in column A with the answers in column B. A 8 1 How do you spell that? a Yes, ready. 2 Sony, is that Bor? b I work for BT. 3. Which company are you with? ¢ It's Maria Angelova. 4 How many do you need? @ Yes, that’s all, 5 Are you ready? @ ISG-RES-HAM 6 What's your name? f Yes, that's right. 7 What's the part number? 9 You're welcome. 8 Thank you h That's B for Bravo. 9 So, that's 15 S-hooks. i It's QBR slash two, six,one. 10 Is that it? j Twenty. unit: 8 Find these eightitemsin the word puzzle. XYWASHERSZ =z 6 tixrvoxarg o*o QP) xXzoOYBI|A XQRJZKQO2|T ZCLIPX JL XT JXZQNYXTZIE WwOoQzxGRxjiR CLAMPXXyYQ|I HTWVYZQZX\E )DxROPEXv\|s Look at the visiting cards and complete the sentences, 1 The after-sales service engineer works for 2 Abdul Ashraf works for. 3. The Brazilian production planner works for 4 Kurt Brausingisa and works for.. 5 Joey Yap works in $0 He's 8 ne 6 The Italian quality assurance manager's nameis.. 10 What about you? Write three sentences about yourself. 1 Iworkin.. 2 Iwork for, 3 Tama/an unit 2 Unit 3 ‘Match the pictures with the items in the menu. poco ono aA I IE : t } Menu x t t & cotniecoln snl 120 rin 1.50 te 128 T Coffee small 1.15 medium 140 lange 1.65 z E miishoke nal 135 win 1.55 ge 180.3 # Suge 2s $ i t $ coeetabugee 230 i Fr 195 t ¥ terse * E sendwich bara. z t thom 273 * $ woth 298 t E rentiies seat tan resin 125 ine 150 $ doughnut 1.80 t i i Fhetando dno oa oie Complete the conversation with the words and phrases in thelist Andsomethingtodrink © CanIhave Thanks. © Howmuchisit Canthelp you alarge ‘me, too Large, medium, or small Have anice day. please Tom Let’s get something to eat.I'm very hungry. ANDREAS YOS, loon ln £00 SERVER? . i cae st Tom ‘Yes, a Diet Cola and a cheeseburger, please. SERVER Diet COlB.2sennnmnsnn 2 Tom Medium, please. And one large French fries, server And foryou, sir? AnpREAS hot dogand’. French fries, please. SRE csc : = : 2 awpReas — Yes,alarge shake, please. And a doughnut, Tom Manat ‘a doughnut too, please? SERVER _Yes,no problem. Tom : SERVER Comingrright up. Here youare. Tom Great! Thanks.’, - ? SERVER That's fourteen euros and fifteen cents. TOM Here youare. SERVER Thanks." units JEN 3. Match the sentences and questions with the correct answer. 1 Trmhunary. a Yes, alarge coffee, please. 2 Canthelp you? b Three euros forty, please. 3 Doyouwant a doughnut? © Good idea! 4 Have anice day. No, thanks 5 How much is it? @ Me, too 6 Let's get something to eat: f Medium, please. 7 Large, medium, or small? 9. Thanks, 4. Write three more conversations. Follow the example. have /some paper mi vrrite down the reference number? 230 want to urite dun he eferenerumber make a list of parts ING] seantte mma a Rs of pares. 4 use / your mobile phone a make a call? sen send a text message 2 have/the order form change the order? check the quantity 3 look at/ your manual read the instructions? check a serial number 5 Tick(V) the sentences that are correct. Correct the sentences that are wrong. Isa six-metre cable, This isa 30-cemtimetroe ruler. Ineed a 10-amp fuse. Doyouwanta 60 or 75-watts bulb? Ithasa 1.6-litre diesel engine. Iwant two three-inch screws. How many six-volts batteries do you need? 2 Isita five litres tank? 6 Complete the list of measurements. 5 160z=.. 6 10mm 7 Wins 8 1,000 mg~. 1 1,000m= 3 100cm 7 Write the measurements in the correct column. Length Volume Weight kilometres millilitres centimetres = S gallons tonnes litres Moneta pits pours] yards pounds Kilograms milligrams metres millimetres feet inches pints ounces grams 8 Karl needs some parts for his motorbike. Complete the conversation with the words and phrases in the list. Ineed How much isit Isit Doyouhave want ‘thisbolt — Doyou want nogood itis: Ineeda ASSISTANT Can help you? d xan Yes,".. -..a new battery for my motorbike. ASSISTANT OK, do you? .-this one? kart _Isittwelve volts? ASSISTANT No, it isn’t. It's six volts. kart That’s?.... _--Ineed a twelve-volt battery. ASSISTANT OK. Anything else? xaRL ——_-Yes,acable. ASSISTANT .-the 900 mm cable or the 1500 mm cable? kant The 900mm cable. And Ineed alongbolt. ASSISTANT OK.Doyouwant®..... 2 KARL ASSISTANT KARL 60 mm bolt. And I need a spring too. ASSISTANT Yes. Here you are, ‘KARL Great, thanks. ". ASSISTANT IUS$17.50, 9 Read the conversation in 8 again. Tick (/) the items on the order form that Karl needs. lia 1 Complete the conversation. Underline the correct phrase. KARIN CATHERINE KARIN CATHERINE KARIN CATHERINE CATHERINE KARIN CATHERINE KARIN CATHERINE KARIN KARIN CATHERINE KARIN Good moming, Butler Ltd. ‘Gan help you? /Who are you? Good morning, *Can1/ Dol speak to Max Schwarz, thanks / please? ‘vm not/ I'm afraid he’s not here today. (Oh, can you *give /say me Max’s mobile number? No, 'm afraid I ‘can't don't. It's a personal number. OK. Can you ’take /leave a message, please? ‘No problem. Sust/ Only a second, please. { need /find a pen. OK. What's your name, please? "Here is /It's Catherine Maubeuge. Maubeuge? How do you "say / spell that, please? M-A-U-B-E-U-G-E. Please "ask / say Max to "speak /call me. My phone number is 00 33, that’s the code for France, 128 3900. So, “that’s / you're 00 33 128 3900, ‘That's "OK/ correct ‘And what company are you “with /for, Ms Maubeuge? Renault, ox. ‘Thank you very much, “Please / You're welcome. Have a nice day. 2 Read themessages.Which ones correct? CeeeTeE) peeeu eee) poo O mar, Omar, Oomn, Plone call (omne conker Canes cal Catherine karin mndenge catherine Manboage manebrige fram Renan? ram Renae: fram Renae Tél 00 a5 128 ssee ce 55 148 s9¢0 Phere: oo 55128 5300 Thar 3 Match the sentences with the correct reply. units 1 Can speak to Paulo, please? a Yes, ready. 2 Canyou take a message? b Yes, that's right. 3 So that's 0897 6628 0923, ¢ Hello, Laura. How are you? 4 What's the code for Munich? afraid he's noc here. 5 Are you ready? ¢ How do you spell that? 6 How do you spell that? f Sure. Just a second. Ineed a pen. 7 This is Laura Bray. 9 Bye. 8 His name's Lettl h it's089. 9 Goodbye. 1 SOUSA. 4 Lookat the equipment list. Youneed some of these items. Complete the conversation. Doc. Ref: Orb 04-11 ‘Stock contro! Storeroon D: Peter BERNIE / electrical 203/11-9 10x 9 ¥ battery 28 199/07-25 10x 25 W bulp 2 361/22-10 20 x 10 amp fuse 53 524/04-11100 4 x 1 mm cable (100m) §24/06-1.51100 2x 1.5mm cable (1008) 10 you ‘twenty 9-voltbatteries. PETER Noproblem, we?....\@.___ twenty-four. YOU ANAT even nneneten 25-watt bulbs. PETER twenty-two. No problem. you snneuews have any 40-watt bulbs? PETER need? you PETER you That's no good. What about 60-watt bulbs? any 60-watt bulbs, only 25-watt or 40-watt. ny fuses? Peter —No,I* you Do”, PETER Yes, what fuses”. need? you _Ineed twenty 10-amp fuses, and forty 13-amp. Peter OK.I". enough 10-amp fuses, But 1? je enough 13-amp fuses. 5 Rearrange thelettersto makethe names of theseitems. law cokest paleo 1 2 neonexits deal 3 sinbuses dare 4 sailerrubmen 5 nationallist kids 6 hotelepen burnme 7 amile sadders 6 Follow the instructions to drawa picture. 1 Draw a diagonal line from sixty-six to fifty-seven. 20 11 12 «13 4 15 16 17 18 19 2 Draw a horizontal line from eighty-four bn ns us 7 HD toeighty-seven. 3 Drawa vertical line from fourteen tosixty-four. | 30 s1 2 33 34 38 35 57 36 39 4 Draw three horizontal lines, one from thirteen to fourteen, one from forty to forty-one, Se ee eee and one from ninety to ninety-one. 50 St 52 53 54 55 56 57 58 5. Draw two horizontal lines, one from fourteen to nineteen and one from sixty-four to sixty-nine. oaas saa e 6 Draw three vertical lines, one from twenty-eight 0. RRND Me we to sixty-eight, one from sixty-six totwenty-six, | and one from twenty-seven to fifty-seven. SS eeawaen 7 Draw three diagonal lines, one from forty to a ae GT RK Ow thirteen, one from fourteen to forty-one, and one from ninety-one to sixty-four. 8 Draw three vertical lines, one from nineteen to sixty-nine, one from forty toninety, and one from. rninety-one to forty-one. 9 Draw two horizontal lines, one from seventy-eight to seventy-five and one from twenty-six to twenty-eight. 10 Draw two more diagonal lines, one from eighty-four to seventy-five and one from seventy-eight to eighty-seven. 7 Choose the correct answer. iene J rtmenetessn ss 2 Nahesnet a Thatsrioht b Sure st aecond © Sorthatsco47 21 sss. Coming ight up & No,66415, ee on Be ecsicinnins @ No.thanks. a take amessage? b Youreright youtakeamessage? © Yesno problem. € youcallme about this? ‘Can you spell that, please? ‘So, you need three user 50081 225.6567. instalation disks? b Somat Hey W-EL 2 Yestneed them, € YesoFcourse Frennich,thatsF-RENWECH Yesyov'econect. ‘Can you call me later? 5 Vestas Aght, 2 Yes;no problem, -My number at workis0171,that'sthe area 'b Justa second. code, 441489 and... ¢ Yes,that’s right. 2 myextensionis 3184. -Can speak to Anthony Boyle, please? Pes a Yes,this is Anthony Boyle speaking. & Sereeperarenes I 'b 1am Anthony Boyle. ‘Thank youfor calling. € Yesitsme a ThankyouBye b Yourewelcome Bye. c Pleae.dve BE units Unit 5 1. Match the controls in the diagram with the wordsin thelist. 1 levers us 2 LOD displays .. 3 knobs 4 switches 5 clock 6 gauges 7 sockets 8 key pad 2 Look atthe diagram and complete the sentences with There's or There are. muses a gauge in the centre on the left. two levers on the right at the bottom. four switches at the bottom in the centre. w~.@ clock on the left atthe top. an LCD display in the centre. .» three gauges on the right at the top, a socket on the left in the centre. a key pad in the centre. 3 Look at the keypad and the diagrams. Write the number of the key nextto its atthe bottom, on the left on the right, below the nine 1 atthe top, on the right OBB 2 inthe centre, above the zero @o0 3 on the left, below the four aoe 4 atthe top, in the centre ~ OW 5 - 6 4. Read the instructions.Draw the controls on the diagram. The lever is in the centre at the bottom. e 8 g ® @ There are three sockets in the middle on the right. There are two knobs at the top on the left. ‘There's a key pad in the centre. ‘There are three gauges on the left in the centre. ‘The clockis on the right at the top. ‘There are two switches on the left at the bottom. ‘The LCD display is in the middle at the top. 5 Look at the alarm control panel and complete the instructions. Use the words in the list. press open button small correct Jock top centre right replace switches display OK, are you ready? Turn the key at the bottom and No OPEN the Cover, ‘There's a clock at the® lock and check the time is’... There's also a button at the top, on the left. ronnnn the button, This* on the alarm, -Look at the Now, there’s a key pad in the’. . ‘Type in the code on the key pad. The code is 65786. Now, look at the LCD * under the clock. Ifit says ‘Ready’, press the large”. atthe bottom, on the®. Close the cover, and " itwith the key. ‘That's it! Remember to". the batteries! units 6 Writethe opposites abe unlock open replace 2 3 4 tum off 5 6 7 push tum anti-clockwise unplug 7 Underline the correct instruction. 1 Qpen/Unplug/ Pull the air-vent. 2 Read / Unlock / Turn the LCD display. 3. Lock/Turn/ Read the knob anti-clockwise. 4 Switch on / Pull / Close the lever. 5 Plug in /Switch off / Unlock the door. 6 Lock / Open /Replace the bull. 7 Press/Tum/Open the button. 8 Remove / Close / Lock the fuse. 8 Complete the instructions with the correct words. 1. OPER... the cover, PIM... the batteries, and... the cover. (close, open, replace) 2 srneseees YOUF PG, sosennYOUr email program, and your new messages. (open, switch on, read) 3 When you go, please . snot €OO (close, lock, switch off) «the windows, num the lights, and 4 the electricity, itwith a75-watt bulb, (remove, replace, switch off) . the 60-watt bulb, and. 5 Tostop the machine, clockwise, and... (push, turn, turn off) nnn the lever, the knob on the right anti- the motor with the on / off switch at the bottom on the left. 9 Write the plurals ofthese words. boxes 1 box 7 bulb 2 car 8 torch 3 business 9 city cus 4 battery nen 10 month 5 person 11 item 6 day 12 message 10 Read the conversations and mark the hotel facilities on the diagram. 1A Good moming, madam. Can help you? 3 Yes, where's the café? [WoreL CALIFORNIA] A It's on the second floor. SSS 8 Thanks. Lecce 2A Excuse me, where's the fitness centre? Its on the sixth floor. . A Isthere an elevator? 8 Yes, the elevators on the left next to the stairs. 3A Where's the bar? 8 Well, there's a cocktail bar on the seventh floor on the left, : next to the Mexican restaurant. And there's a bar on the — second floornext to the café. ‘A Thanks, Andis there a photocopier here? ‘Yes, sir. There are two photocopiers on the fourth floor next to the meeting room. Cofp |. 4a Excuse me, where can Ipark my car? 8 The hotel car parkis on the right. . coon ‘A OK.Is there a swimming pool? SS 3 Yes, sir. The swimming pool and sauna are on the Naw fmm lower level. 11 Read the conversations again. Answer the questions using Yes, there is/ Yes, there are or No, there isn’t/ No, therearen't. 1 Isthere a fitness centre on the sixth floor? Yes, there is. 2 Are there any bars in the hotel? 3 Isthere a caféon the third floor? 4 Isthere a car park on the lower level? 5. Are there any photocopiers on the fourth floor? 6 Are there any meeting rooms on the secon¢ floor? 7 Isthere a cocktail bar on the frst floor? 8 Are there any elevators? FEY units Unit 6 1. Match the parts of the car with the wordsin thelist 1 driver's seat E. 7 bonnet (Br) /hood (AmE) 2 steering wheel 8 boot (BrE) /trunk (AmE) 3 gearlever «9 sunroof 4 windscreen (BrE)/ windshield (AmE) ..... 10 CD player 5 headlights = 11 navigation system 6 aerial (Bre) / antenna (AmE) v= 12 aluminium wheels 2. Read the order form. Complete the conversation on page 20 with the phrasesin thelist. Yes, itdoes Do you want No, it doesn’t Does it have Order form customer name David White salesperson Philip Bri Mode! Adin Cooper == Colour Green Standard features Extras Ll Metalicpeine 1) cDplayer [J Heated ocks | | F]uightmetarwhests Air-conditioning [7] Meadalrbags | Di Airbags i sunroot i Leatherseats | (driver passengesside) — [] automatictransmission __[] Navigationsystem 7 acto (Telephone [aaron | cruise controt electrically poweredseats [-] Centrallocking units pavip _OK, | wanta metallic green Mini Cooper with light metal wheels, and air bags. SALESMAN The airbags are standard.".... Youwamt head airbags too? pavip Yes, please. asunroof as standard? SALESMAN cco ons It £430 extra, pavip £430,hmm. OK. SALESMAN Do you want a sunroof? pavip Yes, wanta sunroof. a navigation system? SALESMAN 2x “The navigation system needs a radio to work, but the radiois standard on all models, pavip OK. And Iwanta CD player too. SALESMAN What about heated locks? pavip _No,Idon’tneed them. 6. : -. €entral locking? SALESMAN 7. 0, central locking too? pavip Yes, Ineed central locking, And what about automatic transmission? SALESMAN Automatic transmission isn’t standard. that too? pavip Yes, do. 3 Complete the order form in 2.Tick (V) the extras the customer wants. 4. Mark the sentences true (T) or false (F). 1 Amap is made of paper. @r 5 Joggingshoes aremade of wood. T/F 2 Ropes are made of nylon, T/E 6 Aboxis made of cardboard. TE 3 Abookismadeofaluminium. T/F 7 Sweaters are made of wool. TE 4 Cartyresaremadeofrubber. 1/F 8 Atable is made of ceramic. TE 5 Write what these things are made of. Use it's made of (1 thing) or They're made of (2things or more). packing material hooks awindow adoor coffee filters acarengine shoes elevator cables 10 adictionary 1 2 3 4 5 thecover ofa switch 6 7 8 9 6 Answer the questions with Yes it does or No, it doesn't. Yes, it does, 1 Doesacar have four wheels? 2 Does a motorbike have several air bags? 3 Doesa telephone have a lot of levers? 4 Doesa fuse box have several switches? 5 DoesaPChavea fan? 6 Doesa cable havea lot of sockets? 7 Does a windscreen/windshield have a heater? 8 Does an elevator have an air vent? 7 Underline the correct answer. 1 Abus has a lot of wheels seats / engines. 2 Acomputer has several fans / sockets /levers. 3 Anelectric car doesn't have a(n) fuel tank /air bag / brake pedal 4 Amobile phone has a lot of batteries / alarm clocks / buttons. 5 Adictionary has a lot of maps / words /news. 6 ACD player hasa drive /minibar / elevator. 7 A good hotel has a lot of stairs /facilties / instructions 8 Internet addresses don't have an @/_/é. 9 Acountry code has several numbers /IDs /letters. 10 Atorch has a bulb / pump /fuse. 8 Lookat the shapes.Fillin the missing letters in the words. Write what the shape is. O 1 itsacircle ee FOUN... oF Sire 2 Itsa_em_-ci_c_e. Ne oO 3tsan_v. Th rin 4 Itsac_l_n_er. O's 9 What shape are these things? 1 acompact disk 2 an Olympic-sized swimming pool 3 aroom that is 4metres x 4 metres 4 oneside of apyramid 5 afuelpipe 6 7 8 9 5 Itsat__an. Its. 6 it'sa_p_er. It's. . 7 Wsac_b_. e. ahalf-moon a table-tennis ball anegg anoil tank that is 1.5mx 15mx1.sm Tilia 1 Lookat AlBO the robot dog. Label the parts of his body with the words in the list. as [6 face back mouth nose — o neck frontleg [0 _ backleg foot ‘all head eo © ° ° 7 ° s= 2 Read about AIBO, the robot dog. Mark the sentences true(T) or false (F). AIBO (Artificial Intelligence roBO1) is arobot dog, Price: approximately $1,300 developed by Sony. He s 27.4 em long, 26.6 am high, and weighs 1.5 kilos. You can control him with a computer, a emote contol, or with voice instructions. AIBO is not just toy. Sony developed and tested him as an electronic fiend for old people. Here are some things AIBO can do. «walk and run backwards and forwards f stand on his back legs and raise and lower his front legs «see and remember things Movable parts ‘© understand the name you give him 1 degree of freedom dance legrees of freedom ‘© understand 75 different voice instructions Legs: 5 degroes of freedom x 4 legs (remorable) (Sit! Come! Not,ete.) Ears: 1 degree of freedom x 2 ears 1 take photographs © Taik: 2 degrees of freedom 1 make robotic dog sounds «© Toral: 20 degrees of freedom. « learn new actions He needs a 9 V battery and can operate for approximately r,s hours. 1 AIBOis a toy for children. eH 2 He can remember his name. vWF 3 He can bend his legs. Tr 4 He can stand on his front legs. TF 5 He can raise and lowerhis frontlegs. T/F 6 He can tum ona light, TF 7 He can speak 7S words of English. T/F 8 He can learn to do new things. vE 9 He can move his ears and tail. TF 10 He can bend his back. TF 3. Match the pictures with the verbs. ° move backwards, move forwards ‘ open, close push, pull. adjust... e SL e e S | 1 2 3 4 5 bend, straighten 6 7 8 9 tum left, tum right... climb up, climb down carry an raise, lower 4 Complete thesentences witha verb from 3. close Please... Alotof robots can't tp or down stairs. Please help me.. the car into the garage. Please .eaeneneYOUE hand if you want to ask a question. Can it. .-backwards and forwards, or only forwards? 1 sm the door and lock it when you go home. 2 3 4 5 7 6 The maximum load this robot CN s.nnnninneiS 25k. cal \ 7 8 9 ASIMO can the size ofhis steps to make them bigorsmall. 1 When you want to lift something heavy... your legs. eo Dot left orright when I come out of the elevator? 10 There are so many bends in this road—we need tO wc sounncit 5 Whats it? Complete the sentences with the itemsin thelist. 1 Ithas a neck and a mouth, but it can’t drink... Pe, 2 thas arms, legs, and a back, butit can't move. 3 Ithas two or three hands, It doesn’t have a mouth, but it can tell you the time. 4 It's round. Ithas a lot of teeth, butit can’teat. 5 Ithas anose. It can't smell, butt can fi Ithas an arm, but it doesn't have a hand. It can lift things... Itcan read and write, but it doesn'thave eyes or hand: Ithas a body rt doesn't have arms or legs, but itcan carry you somewhere. . unit? 6 Match the pictures with the dimensions. @ © Solar-powered radio 1 Maximum load 40 kg. Dimensions: 90 cm high, 70 cm wide, $5 em deep, Price €99.99. 2 Operates on 12 volts. Dimensions: 81 mm long, 60 mm high, 22 mm wide Price €49.99. 3. Dimensions: 150 mm long, 70 mm high, 30 mm wide. Price €29.95 4 25-year guarantee. Weight, 7.5 kilos. Dimensions: 1,200 mm high, 500 mm wide, 60mm deep. Price €539,50, 5 Weight without batteries, 125 g. Dimensions: 135 mm long, 90 mm wide, 15 mm high. Price €134.99. 6 Wavelength 670 mm (red) Dimensions: 15 cm long, 13 mm wide. Price €29.95. @ Electronic dictionary 7 Look atthe answers and complete the questions. Then write four more questions. How.....!@h... is the computer table? How is the solar panel? How. .-is the laser pointer? How. .-is the electronic dictionary? HOW -onneeunis the electronic door opener? How. is the guarantee on the solar panel? How. is the electronic dictionary? How. is the solar radio. 8 Writethe opposites 1 up down 7 forwards 2 dirty 3 large . 9 bend a can't 5 upstairs 11 turnon 6 raise 2 Ey vu 90cm 500 mm 15cm 125g 49.99 25 years, 135mm 70mm tum right pull close Unit 8 Read the dialogue and complete the tasklist. A Canthelp you? Task lst 3 Mycarneeds aservice Wetita: Ford Focus XEr3 B)P ‘4 OK. Any problems? Gawrcomas 3 Yes. The radio doesn't work. Ineed a new one. 7 Y ‘A Noproblem, We'll install it. Anything else? Pep eae 3 Yes. I think | need four new tyres. 2 and 3. ‘A OK, we'll check the tyres and replace them if the tyre: youneed new ones. 4 i pace dient: 1 Thane jet a Isthat all? 2 No. can’t unlock the passenger door. a Do you have central locking? 3 No,Idon't. ‘A No problem, We'll replace the old lock with anew one, 2 Great. 4 Do youneed anything else? » Yes. need an alarm. Do you have one for this car? ‘ Yes,no problem. We'll install it for you. 2 Great. Can you do it today? A No, sorry. We're very busy. Complete the conversations with itor them. 1 A Weneed to check how long the room is, 2 Right, [ll measure... 2 4 Ineeda new password. BOK, I Cha ge one FOF YOU. 3.4 These bolts are loose. B Doyou want me to tighten... ‘A We need to send these parts today. 8 OK,T'll geta box and pack... ‘a The fire doors are locked. b Are they? I'll unlock. a 6 A There's problem with this machine. 8 A 5 A 8 OK, we'll call maintenance and ask them to service Are these figures correct? T'mnotsure. I'll check ‘There's a hole in this hose. ‘Yes, we need toreplace units 3. Complete the conversations with the verbs in the list. 1 cary replace clean check straighten - measure order delete A This boxis very heavy. » OK, help you... it, ‘A We don'thave enough paper, Noproblem.1l some more. A This aerialis bent. 2 OK, it. ‘A These figures can't be correct. 3 Are yousure?1'l. . them. A Is this 25 cm long? » I'mnot sure, but I'l A This light bulb doesn’t work. 3 Tknow.!'ll. ti & The car's very dirty. BYES, IT cocononen it tomorrow. ‘A Idon't need these programs. B OKT so sonnenne them for you. 4 Underline the correct word. 1 A [need to measure this room. Do youneed 'a/ some tape measure? Yes.Do you have one / any? I need to straighten these wires. Do youneed °a some pliers? Yes.Do you have ‘one / any? pun oe [need to remove these screws. Do you need °a/ some screwdriver? Yes.Do you have ‘one/ any? [need to replace that light bulb. Do you need 'a/ some ladder? Yes.Doyou have one/ any? pom need to hang this picture on the wall. Do you need "a some hammer and "a/some nails? don't need "a/ some harnmer, but Ineed "a / some nails. Do you have "one / any? pus pe> 5 Read the FAQs 1-10 and match them with the answers. Tom’s Technical FAQs* page 1. What can 1 do?1 live in Germany and want to watch British TV, 2 Help! My PC can’t find my new printer 3 Twantto take my laptop with me when 1 go to London. I live in Spain, De I need a diferent plug? 44 How can I s2e digital photos on my mobile? 5 Tidon’t need one of the programs on my PC. Can I just delete it? 6 Twant to use my mobile in the car. Is it OK to use it when have headphones? 7 Thave a setelte dish and two TVs. Can I watch two diferent programmes? |& The air-conditioning in my car doesn't work. What can Ido? 9 The potatoes in my garden are very small. What do yeu think the probiem is? 10 My mouse doesn’t work. What can T do? ‘This isa driver problem, You need to re-inetall the printer software. Yes, you do, The sockets in the UK are made for plugs with three pins. ¢ You need to get a special satelite recelver and a viewing card from the UK. 4d Open the windows! I'm afraid I can‘t answer your question. need more information fist. ‘¢ No, don't do that! You need to uninstall it, This removes all the entries in the recistry. £ Youneed to havea cell phone that can show digital pictures fist. ‘9. Remove the mouse ball and clean it with water or aleohol. hh Yes, you can, but you need to have two satelite receivers, | This page is for Technical FAQs. Please post this question toa gardening page! {J Youcan only listen with headphones - you can’t speak. You need @ headsat (headphones + a microphone), “TAS = Frecuently Asked! Questions © Match the pictures with the words. ° pair of scissors screwdriver can of oil scales tape measure thermometer spanner 8 pair of goggles $ funnel 10 key 11 magnifying glass 12 toreh 13: switch 14 fork-lift truck 15 crate 7 Write thename of the items you need to do these things. Youwantto... Youneeda... Youwantto... Younced a, 1 remove the screws on a cover ...7emiriver, 9 tighten some bolts 2 open alocked door 10 protect your eyes 3 lookat something very small .. 11 weigh a parcel 4 move a very heavy box 12 lubricate a moving part 5 putsome oil into a machine 13 tum offamachine 6 cutsome paper -- 14 seein adark place 7 pack an engine for delivery 15 measure awall ss 8 check the temperature st 8 Read the first email. Complete the second email with the phrases in the list. ‘eaters 3 0 |S ‘Apgron MacDonald Androw. Vac@mprindusti com] [ ‘Heinz Miler [H. Muses @crp-ag do} I eee ‘Serving the HP Plent Dear Haina ‘Our combined neat and powerplant needs a service next month ‘Wo nood to mako arrangements foryeur service engineers. need to know the answers o these questions, ‘¢ How many sone engineers do we need? ‘8 Dowe need meet hem atte sport? '# Do need bok hotel roms? '* Do hey need anything else? Pease let me know Thanks. Bost wishes Heinz Mover + Muses @onp-.3 Andrew ‘Arcron MacDonal Andon. Wac® mr nines. 00. a a Youneed to switch off ee b Thanks for your email i rs ita _ You neadtour sence enginoos. Tey ales need peintontt Of They'll arrive the day before the service, on Monday, 19 July. some data hem athe akpont ASO 2 ‘ ¢ Best wishes becaute thoy have thre ag Boxes wnt. ana spare pat. fe You need to meet We can book the hotel oom §. ci f soyoudon’t need todo that : rere baioen ne nee Rit Deca takes 10-12 hours cooldown. Ale servceengnens 9 youneed twocarsorasmallvan | peeacopes ote CHPeperatons exec techeckwnen fr thy need replace. Heine Unit 9 ‘1 Match the signs with the correctinstructions. 1. Wear safety boots. ae JN ° o e 2 Don'tenter. 3 Don'tuse a mobile phone here 4 Emergency exit this way. 7 5 Be careful when the floor is wet. i @ ° 6 Don'ttouch 7 Be careful! Dangerous liquid. 8 Wear safety goggles in this area. 9 Don't park here. 10 Becareful! Explosive material, 11. Watch out! Danger! 12 Don't switch on! 13 Danger of an electric shock. 14 Don't smoke here, 15 Don't wash. 2. Read the instructions for what to do ina thunderstorm Write Don’t before the instructions that are not true, Don’t. stand under abig tree. .».Stand on top of ahill or high building. ..getinside a car, Jie down on the ground. ---use a telephone. stay away from windows. ... use electrical appliances (TVs, computers). stay away from water (the sea, alake). . carry metal objects. 10 sone Panic 3 what colour are these things? Write the colour under the picture, 4. Read the instructions and complete the sentences with should or shouldn't. 1 Switch off the machine first. =The machine. SH0Uld._ be switched off first. 2 Don’t connect the wire to terminal A shouldn't "be connected to terminal A. ‘The wire 3 Clean the LCD display regularly. =The LOD display’... be Cleaned regularly. 4 Don't take food and drink into the control room. = Food and drink... ‘be taken into the control room. 5 Don'tremove the safety guard. =The safety guard 1 be removed. 6 Install the new sound card first. = The new sound ...n..mn-be installed first, 7 Change the password every day. =The password .. «be changed every day. 8 Don'tstore the cylinders outside, =The cylinders... .-be stored outside. 9 Replace the cover after use. ~The cover be replaced after use 10 Don't connect the blue cable to the battery. =The blue cable be connected to the battery. units 5 Complete the questions with is, Are, Do,or Does. you work for Fiat? youa mechanical engineer? he acustomer? she work here? Saraha computertechnician 10 ora programmer? you know who Ali works for? you a maintenance technician? .Ineed a special pass? she know where to go? he new here? 6 Read the questions and underline the right answer. 1 Doyou work for Dunlop? ‘No_Lion't./ No, 'm not. 2 IsPatricia a manager? Yes, she does. /Yes, she is 3 Dol know him? Yes, you do. / Yes, you are, 4 Are you from RTC? No, Idon’t./No, I'm not. 5 Does Bill work for GE? ‘Yes, he does. /Yes, heii. 6 Is Maria Pervez from Brazil? No, she doesn’t, No, she isn't. 7 Doyou know what this does? Yes, 1do./Yes,1am. '8 Does Ms Abdellah know Erika? No, she doesn't. /No, she isn't. 9 Are you an electrician? Yes, 1do./Yes,1am, 10 Does your company make electric motors? Yes, it does./Yes, itis, 7 Putthe words in the right order to make questions. 1 a/you/ mechanical engineer/are ‘Are YOU a mechanical engineer 2 an electronics company / work for/ you/ do DO ssnnmnnnnnnnnnnn 2 3 aerospace industry /in the/ is /your company i 4 phones / produce/ does / your company / mobile ee eee 2 5 tohave/a visitor's pass/ you /do/need Do 6 the first floor /is / there / on / a photocopier Is. 7 you/Nordea/Mr Linberg /are /from /in Oslo Are 8 Writeanswerstothese questions. 1 Whodoyouworkfor? 2 What'syourjob? 3 Wheredoyou work? unite [Eq Unit 10 1. Match the items in the picture with the words in the list. window keys tool box desk radiator tape measure glasses drawer 9 shelf 10 mobile phone 11 files 12 clock 2. Lookat the picture again and complete the sentences with the words in the list. Dehind between in infrontof_nextto. on under 1 The chairis infontef. the desk. 2 The Briefcase 8 ween none Re 100% 3 The pencils are the calculator and the PC. 4 The radiatoris “ .. the desk. 5 Thelampis the phone 6 The tape measure is “ the shelf, .. the files. 7 The newspaper is the briefcase. 8 The bottle is .. .«««« the mobile phone and the folder. 9 The photocopier is ume the shelves. 10 The keys are... oe the chair. 11 The toolbox is the book shelves. 12 The telephones the PC vier 3. Angeloneedsameeting room.He phones Sheila.Look tthe plan and underline ‘the correct answer. Photocopier Meeting Meeting room 2 room’ Vans ; [| seating i eae); O OD ANGELO Hello, Sheila. This is Angelo. SHEILA Hi, Angelo. What's up? ANGELO Ineed a meeting room with a minibar, a computer, and a photocopier. SHEILA Isitfor today? ‘ANGELO 'Yes,itis./No, it isn't. At four o'clock this afternoon. SHEILA For how many people? ANGELO Seven. SHEILA OK. Youcan have room 2. ANGELO Is the photocopier in room 2? SHELA 7 Yes, itis. / No, itisn't. Butit's next to room 2. ANGELO OK. Andis the minibar in room 2? SHEILA Yes itis./ No, itisn't. It's in room 1, but you can get coffee from the coffee machine. ANozto Is the coffee machine in the kitchen? SHEILA *Yes,itis./ No, itisn’t. Its in the seating area next to the kitchen. ANGELO Is there a computer in room 2? SHEILA * Yes, thereis./ No, there isn’t, But you can use my computer. ANGeto Allright. Thanks! Is the English dictionary in your office? SHEILA * Yes, itis. / No, itisn't. It's on the small table on the left. 4 Match the times with theclocks. SSSSSSOG : It's five toone. 5 ‘itr a iiss, 2 Itseightfifteen, 6 Itsthreeo'clock. 3 It'shalf past four. 7 Its eleven forty-five. 4 Its six twenty-five... 8 It'stentotwo. 5 Writethetimesadifferent way. 1 Its five toone. BStathe Sfpyfive._ 2 It’seight fifteen, 3 It’shalf past four. 4 It's six twenty-five 5 Itshalf past three. ov 6 Ttsthreeo'dlock, ener 7 {vs eleven forty-five. 8 It’stentotwo, Unit 10 6 Read the information and write the times. 1 It's4.30 in Berlin, New York is 5 hours behind Berlin. What's the time in New York? 1139 2 Youget up at 6.45, Breakfast takes half an hour. It takes you 20 minutes to drive to work. When do you arrive at work? 3 Your train leaves at 9.25. The journey takes 45 minutes. When do you arrive? w...unn 4 Itisnow2.25 and you have a meeting, It takes 5 minutes to walk to the meeting. The meeting lasts an hour. Then you walk back to your office. What's the time when you artive back in your office? .. 5 Your flightis at 2.30, You want to arrive at the airport one hour before the flight leaves. It takes 45 minutes to drive to the airport. When do you have to leave home? 6 You finish work at 5.30. It takes you 40 minutes to drive home. Today you want to stop on the way home and go shopping for an hour. When do you arrive home: 7 Complete the conversations with this, that, these, or those. an) But ike one over there a ‘Can I put boxes here? your keys? Ineed to open door, No, putthem on table over there. Unit 11 ‘Complete the conversation with the words and phrases in the list. can't(x3) don’t (x2) have wrong(x2)needto not AT nat!t replace this engine control unit! B Why? 72 ‘A There's problem with the new control unit B_WIRE'S onsen With it? ‘A The holes aren the * place. B Why *so.ouruneYOu drill some new holes? A WHIT cnn do that! BOOK Why? encoYoU repair the old control unit? A That’sa problem. _ replace the air-fuel chip. 3 Dowe®.. anew chip? 1A Yes, but. 8 OK,sowhy don’t you just replace the chip? A We" do that! The customer wants a new unit. 3 Ofcourse we can! Match the words with the pictures. ° ° e © 1 dangerous 2 expensive 3 hot 3 Complete the sentences witha phrase from th its tooold they're too small it’s too expensive they're toodifficult _they’re tooheavy it’s too far it'stoo small it’s too dangerous it’s too expensive 1 We can't buy that laser printer — 2 Ican’t walk to work from my home-. 3. Weean’t use those screws ~ nnn 4 'matraid we can't repair this computer ~ 5 I'mafraid we can't go into the construction area 6 Ican'tlift these boxes- 7 Ican'tread this serial number~ a 8 Ican’t fill in these forms — 4 Match the instructions with the correct sign. ==" T ®SO® @ You have to tum right. Youcan't turn left. You have to keep right or left. Youcan't walk here, You can't drive down this road. You can't turn left or right. 5 Read this email about visitto acompany.Write four things Michael Kelly wants to do. “Thank you for yourhelpin organizing my visi to your ‘company have some quastions about the vst and tou Cen drive ito the company and park noar your tice, ‘oro have to park outside? What de | have to do whon | artve?” | wartte bringa video camera laptop, anda cassette ‘recorder with mo. Is that OK? Gan you organize a meeting with your Chief Engineer lorthe Head of Research in the moming? Can we goon ‘tour ofthe labsin the afternoon? Wit boot wichos Michael Kelly 6 Complete John Bardens reply with can'tor haveto. ee I Im afraid you 2... park nthe viiors’ carpark. Yous... enter any -crvainto the company. You? get visitor's pass from reception. You: uikings without tis pass, Im sorry, but yout. |thinkt.0K toring laptop, but... [osusonnen Qot0a meetingatone otiock so we ‘nator ofthe labs inthe afternoon. We can do the teurin the meming ‘and you can interview out Ciel Engineer Mi Cobain, in the aftemoon. Hook frwarsto masting you. Kind regards John Baraen 7 Match the problems with the bestsolution. 1 dor’thave enough money. This PCis too slow for’ tispeps It's very hot in here. Idon’t understand these instructions. Isthis cable long enough? ‘We don't have enough parts. don't know how to replace the sound card. 8 Read the instructions from The Plaza Hotel. Mark the statements true (T) or false (F). 1 ‘You have to fill out drinks card when you use the minibar. You can't have breakfast in the hotel Or after eleven o'clock in the morning. _T/F Youcan'thave breakfastin your room. TF ‘Youhave to reservea table fordinner, TIE Youhave to check outbefore twelve in the morning. TIE You have to pay $5 a day to park your car. TIE ‘You can't oad or unload your bags in front of the hotel. TIF Youcan'tsmokeinyourroom, —T/F Here are the answers o the questions you sent me about your vst. bring a video camerainto the company. heck with escuty cd 2 Why don't you use a dictionary? b_ Why don't you order some more? -< Why don't you use acredit card? Why don’t you open the window? ‘¢ Why don't you measure it? { Why don't you read the instructions? 9g Why don’t you upgrade it? ‘THE PLAZA HOTEL Dese Guest ‘elcome to The Plaza Hoeel. ‘© If you use che minibar, please fl ont the drinks ‘card and tae to reception when you checkout. (0 Brealfat served frm 6.00 =r0.30.. i the Lincoln Room. Ifyou would like breakiast served in your oom, please fill out the breakfast cad and Teave ie with reception, ‘¢ Dinners served from 6.30-11.50 par inthe Roosevelt Gillon the scond floor Reservations arerot necessary ‘© Guests are asked to check out before 13.00 sniday on the lst day of tei sty. ‘6 The hotel car pat it behind the hotel. Parking costs 5a day. Guests ean park theiecar ia front ofthe hotel fora shor tine wload or unload their bag. ‘9 Thisis a non-smoking room. Please do not smoke inthis room. ‘@ Pease do no eave money or crediteards in your rocen. Please leave ther rept, Wewish yous pleasant stay. unit [a 11 Match the words with the items inthe picture. 1 tapemeasure 9. 6 drill son 11 tape: 16 cable 2 pliers 7 manuals 12 paper 17 gas 3 spanner 8 hammers 13 paint... 18 string 4 goggles 9 spirit level 14 boxes 19. printer 5 screwdriver... 10 saw 15 bottle 20 keyboard 2. Erik Larssonisa production supervisor. Mr Funakoshiis a quality manager from Japan. He is visiting Erik's workshop. Complete Parts 1 and 2 of the conversation with the phrases in thelist. Part ‘sremoving areservicing aren'tusing Isherepairing ‘sinstalling are they doing ERIK LARSSON This is the workshop, Mr Funakoshi, We ’...afe eruicin machines. the MR PUNAKOSHI Isee.Soyou* .. these machines today. ERIK LARSSON That's right MR FUNAKOSHi Is¢e.S0, what... a exactly? ERIK LARSSON Ed .-«-Some parts from this machine. MRFUNAKOSHI * the parts? ERIK LARSSON No, he* new parts. Ed one Part2 ‘resoldering are they wearing areyoudoing arerepairing ‘mtesting MR FUNAKOSHT Excuse me, What’. z uz thas some electrical parts with a voltmeter. ERIK LARSSON Overhere, Andy and Julio”. some broken connections, They " MR FUNAKOSHE Why" coon ERIK LARSSON Safetyrules! the wires to these terminals. Use the words to make complete sentences. 1 I/install /some new software. 1m installing some new software. 1/ connect / the printer to the computer. 3 Be careful! You/stand/on the cables! She / read / the manual /in English. 5 We/build/anew workshop. 6 They/test/the machine now. It/ work/ well. Change the sentences into the negative form. 1 He's installinga new machine He's not 2 Lorenzo’ operating the machine today. 3. We're replacing the batteries. 4 She's doing the tests for Mr Nikolaev. 5 They're using the electric drill. It's working, 6 I'mchecking the connections at the moment. unit12 5 Putthe words in the right order tomake questions. 1 you/doing / are/ what What are you doing? 2 she /it/adjusting/ is 3 are/what/ soldering / you 4 the /computer/ they / are / changing / why 5 the /leaking/ are /batteries 6 removing/he/the/ cover/ why /is 6 Look atthe items in‘ again. Which are countable and hich are uncountable? Write the words inthe boxes. ‘Countable ‘Uncountable cables gas 7 Complete the dialogues using a,an, some,or any. 1 ¢ Isthere &....... tape measure in the toolbox? » Yes, but there isn't . paper or . pencil to write the measurements, 2” Canthelp you? »b Yes, there's white paint,... paintbrush, and brush cleaner over there. Can you bring them over here? 3a Isthere gas in the bottle? ® No, it’s empty. But there are. full bottles in the storeroom. 4A There ar €or CABLES AMM... oesn Printer in my office. Can you take them to the workshop, please? B Sure. 5 4 Arethere tools in the car? BYES, there a1 ore WINCHES, ee seaenes @lectric Ail, and. screwdriver, A Isthere 1» petrolin it? 's ful Yes, Ey one 8 Complete the conversation with the phrasesin thelist. a The key.Do you have it? b But don’thave any money for anew tank. I'mworking on my motorbike. d Tknow. That's why I'm repairing it. e There isn’t any gasoline in it. £ Why? ‘A What are you doing? 1 1,Limworking on my motorbike. ‘4 Why are you filling the fuel tank? a ni ‘A Look! The tankislecking! Be ‘4 You can’t repair it, you have to replace it! 2 ‘8 What are you looking for? 3 A No.I'mleaving! a A It’s too dangerous here. 9 Ineach group,one of the wordsisa thing and an action. Underline the actions. 1 coffee staple calculator == manual 2 bolt tool shelf photo 3 woman. clothes nail scissors 4 cement money tank chewing gum 5 oxygen glue ruler credit card 6 information problem parking screw 10 Complete the sentences with an action word from 9. 1 Youcan... 47... paper, but not bricks. 2 You cat oe nnenn bricks, but not leather. 3 Youcan, pieces of cardboard together, but not pieces of wool 4 Youcan.. pieces of plastic together, but not pieces of polystyrene. 5 Youcan... pieces of wood together, but not pieces of glass. 6 Youcan.. ‘two pieces of metal together, but not two pieces of cotton. Unit 12 Unit 13 1 Match the items on the left witha phrase on the right to makea sentence. 1 Acompass a is forsticking things together. 2 Afan ~~ bb are for keeping you safe in a car, 3 Alighter € is for finding the way, 4 Glue @_ are for tightening and loosening bolts 5 Seat-belts @ is forliftinga car. 6 Spanners f is forcoolingan engine, 7 Asaw 9 are for protecting your computer. 8 Passwords h are for protecting your eyes. 9 Gogeles i isforstarting fires. 10 Ajack jis for cutting wood and metal 2 Here are eight things you should wear or take with you when you go trekking in the desert. Rearrange the letters tomake the words. samcops sapaae 1 2 nussagles 3 amp 4 finke 5 shilwet 6 7 8 rorrim ath rightle repeperae 3. Write five questions and answers about the things in 2. Q What's the compass for? A It’s for finding the way. >p>rOr>E>pP>e0 s 2 4 Number the sentences in the conversationsin the rightorder. Conversation 1 aL assistant Canthelp you, sir? b ww ASSISTANT Youneed some Supa-Glue. It’s forsticking metal or plastic to glass. © ASSISTANT What do you want it for? d wn CUSTOMER Ineed to stick the mirror back on my car windscreen, @ CUSTOMER Yes,Ineed some glue Conversation 2 OK. Thanks for your help. How do I do that? Ican’t send this attachment to Yoshi. Its too big. What's the problem? Use the program Zip-Zipper. It’s for making large files smaller. ‘You need to compress the file. Conversation 3 @ SVEN Aremote sensor? What'sit for? b ....8VEN OK, and where can Isee what the temperature is? ¢ .A.sven What's that? 4 ....PETER In the control centre. The operators have to check that it doesn’t get too hot, or too cold in here. € sm PETER It's a remote sensor. { ....PETER It's for measuring the temperature of this room 5 Read the conversation and label thecamera. lo = ‘A Can we watch this video cassette on the camera? » Yes, of course. First, you have to put the cassette into the camera. A Right, that’s easy. » Now, open the LCD screen on the other side of the camera. A OK. Now what? 8 Tum the power switch from OFF toVCR. It's at the back, on the right. ‘4 Where? Isit this switch? 2 Yes, that’sit. ‘A OK.The LCD screen’s on. Now what? » Press the rewind button. 4 leit this button at the top here? 3 Yes, that’s it, Wait until it rewinds to the © e beginning of the tape. A... OK! What do Ido now? » Press the PLAY button. It's next to the rewind button. A Hey! Great! Ican see the picture, but there's no sound. Tur up the volume then. The knob’s on the side of the LCD screen. Unit13 6 Match the buttons tothe functions, 1 power switch A 4 rewind wu. 7 volume... 2 fast forward 5 record 8 move up/down the menu 3 pause... 6 play... 9 select. 7 Write the opposites of the verbs. turn off/switch of 1 turnon 5 open 2 increase 6 fast forward 3 plugin 7 pick up 4 push 8 stop 8 Complete the dialogue with the words in the -You can use the words marked (x2) twice. enter calls for how(x2) use button (x2) easy what Hew. You switch the mobile on? Press the red? atthe top What's this button ?..cnminoun? Itselects the menu, How do you’ new names and numbers? ’. the number keys. does this knob do? It ssmnmmenn the number that is displayed. And* do you switch the phone off? How do you think? Press the red’. That's right! But that’s "ssn wow at the top! pee ee eee Unit3 CTT 1 Lookatthe picture. Match the itemsin Ato the problems in B. screen Giskette boxes two keys cD speaker computer unit manuel ev ausuna> broken missing dented cracked tor and dirty bent scratched crushed 2 These letters arrived in the quality department of a computer company. Complete the sentences with was or were. @ My computer arrived today, but it. wow in very bad condition, @ I think the boxes «..... crushed. [e Theside oftheunit. scratched and dented. © One of the speakers... broken, and the software CDs scratched. © The keyboard ... .. chipped, and two keys . cracked when it was delivered. @ The other items . im good condition, but the diskette | for the printer ..j.sesssssees Dent, @ Pages 23 to 28 in the user manual : torn, and it was difficult to read the instructions. units EG 3. Write short conversations Follow the example. 1/ replaced / screen. (cracked) ‘We /changed /bolts. (bent) ‘A Treplaced the screen. ‘A We changed the bots. 3 What was wrong with it? 18 What was wrong with them? A Itwas cracked ‘A They were bent. 1 We/ repaired / power cord. (worn) 4 1/ changed /tyre on the truck. (flat) 2 She/replaced/batteries.(leaking) 5 We/painted/ pipes. (rusty) 3 I/changed /fuses. (burnt out) 6 1I/fixed /handle on your bag, (broken) 4 Read the report and mark the sentences true (T) or false (F). FQIH-05 Accidentand damage report Pace: area (Gtlinhi workchip) Date of accident: sed buandar ites Time: op 4s Description: ie A fire started. ad some co materials on the walleandj “Thafire burnt the Chrietwiactree, Date: 12/23/03 Name FASSEL, Bjirm, Signature: 3jérn Hasel Causeofaccident: The technician installing the computer network useda flammable cleaning liquid raxtto agus heater. The windows were closed. Damage: The jiredaamaged thereceptionarea. temeltedithe plastic seats, equipment. The! csc lights, Halse broke the glass tthe doors. The smoke damaged the — cracked the mirrors ‘The accident happened on Christmas Day. ‘The fire happened because of electrical problems. jm Hassel signed the report on the day of the accident. 1® TF UF Itwas dangerous to use the cleaning liquid because the windows were closed. T/F 1 2 3 4 5 The wallpaper is in good condition. 6 The seats were not damaged. 7 The heat cracked the mirrors. 8 The Christmas tree melted. unix TE TIF TIE TIE 5. Bjérn Hassel phoned his boss to the next day to tell him about the accident. Complete the conversation with the words in thellist. artived called started contacted was(x2) were used happened nya Hello, can Ispeak to Mr Hansen, please? ue HANSEN Speaking. BIORN This is Bjrn Hassel, in Helsinki. I's about the fire.1”...."€4._._ you yesterday, butyou'.. out MA HANSEN Yes, Twas in Sweden, What? ? ny6aN ‘There was a firein the Helsinki workshop. The technician ‘a.m @ flammable cleaning liquid on the computer. The windows were closed. The FEF recause he used the liquid next to the gas heater. un HANSEN What’, damaged? Everything in the reception area I want to see it.1'll come tomorrow. I'm sorry, the office is closed tomorrow and Friday.Then it's the weekend. 1 the insurance company this morningat nine o'clock. They very quickly. MR HANSEN Good. But want to speak to that technician! BORN ‘You don't need to speak to him, Mr Hansen, ME HANSEN Why not? BORN It’, -me! 6 Complete the text with in,on,or at. ‘The fire happened *."". December, ’..... Christmas. The work started *..... the beginning of the week, .... Monday. The accident happened”... Tuesday the 23rd'...nine forty-five. The ‘window was closed because it's cold in Helsinki... winter. Mr Hansen was not there’... ‘Tuesday. Bjérn explained the accident to Mr Hansen’... Wednesday the 24th. He contacted the insurance company “.... the morning. Mr Hansen didn’t come to see the damage . the 25th and the 26th, and ™.... the weekend. because the office was closed " 7 Write the Past Simple form of the words in the correct column. 1 syllable (e) | 2syllables (e#) 13yllable (e) |2syllables (#) 5 count 10 fix 8 Write the dates intwo ways. British English ‘American English over, .thefirstofJuly January seventh 08/12 06/03 05/09 1102 10/04 9 Read the text. Complete each part of the text with the words in the The Leaning Tower of Pisa began stopped designed increased finished started ‘The Tower of Pisa was '.2¢819"€4._ by the ttalian architect, Bonanno Pisano. Construction work * in 1173, A few years later, the iL LA tower® tolean to one side. The building work * sp PPAR e PnP and started many times, and the tower was officially’. TOSS ARAL? 1370, Over the next 600 years, the angle of the lean‘ TT added installed used decided ECE Rites In the 1990s, some engineers to correct the lean. They * large weights made of lead’ (Pb) at the bottom of the tower to stop it moving. Then they”... liquid nitrogen to freeze the foundations, but the tower started tolean again. ‘They quickly ®. more lead, and the lean stopped. installed closed collapsed" removed signed 1n 1998, another old tower in Italy "......-«and the Italian government the Tower of Pisa. They 1» acontract with a British company to straighten the tower. The engineers “. steel cables to hold the tower in place. Then they ‘earth from under the high side of the tower. The tower started to straighten. completed visited corrected ‘The British engineers ™. the lean by 43 centimetres. On the 6th of June 2001, they ‘the project, and the government re-opened the tower. In Noverber, tourists _-the tower for the first time since 1999, lead avery heavy metal (Pb) collapse to fall down Ey oes Unit 15 1 Complete the information in the text and the table. Jim Shan is from Cincinnati in’ He's a? smow fora company that makes petrochemicals, When Jim isn't working he likes watching baseball and playing golf His favourite baseball team is the Cincinnati Reds. At the weekend Jim goes to’... .sune GOI Club to play golf. jim speaks English and‘... Inga Telleffson is from’... jn Norway. She is a mechanical engineer ata small company that makes parts for ships’ motors. Inga is married and has *.....2...¢hildren, Peder and Ragnhild. Inga speaks "sernn- languages: . English, French, and $ She likes travelling when she has enough time. When she isn’t working she likes *.. .and™, Inwinter she especially likes skiing Name |yim Shan IngaTelleffson Nationality ‘American Masui Hometown/city | Cincinnati, USA Bergen Profession Lab Assistant Mechanical Engineer Languages ” ,Chinese Norwegian, ”.. | and German. Hobbies M onanonen ANE Sailing," , walking -and “ > soounoe When she has enough time. Otherinformation | Favourite team: "ocenmnn | TWo children,” Golf club: Elks Run and”. 2 Look atthe questions.Tick (V) the ones thatare right and correct the ones thatare wrong. Where are you from? ¥, eae Aa Whatdoyoumakeatthewockend? What do yea dat ihe weekend?” What is your first name? == Hew any knpuiessspcsk ur? From where is Kai? rwnmnnun What are your hobbies? Where are you live? What sports you like? What's your favourite sport? 10 How many children you have? units (EN 3 Write the questions to these answers. She's from Norway. She lives in Bergen. She's a mechanical engineer, Four -Norwegian, English, French, and German. ‘Two. Peder and Ragnhild. Sailing, skiing, and walking. No, she doesn't like golf, 4 Write some similar questions to ask about Jim Shan.Askabout: ‘+ hishometown + hiscompany + his hobbies * his job ‘languages * the weekends 5. Match the fractions and percentages (1-10) with the words (a-_}). 1 50% a five-eighths 2 33.3% b three-fifths 3 75% « five-sixths 4 25% d two-thirds 5 60% ¢ onetenth 6% f ahalf 7% g athira 8m h aquarter 9 %0 i three-quarters 10% J seven-eighths 6 Completethe text. Write the percentages as fractions, using the words in thellst. three-quarters two-thirds half aquarter fifth Language skills not used by world’s businesses About*balf _ (50%) ofthe people we asked can speak other languages. +___{75%] ofthe people work in companies thet use more than ‘one language. Over 8 (50%) oftheir customers and colleagues are from a different country and speak a different language. Just under 4___ (66%) work for companies that do business internationally. Only 5 (25%) ofthe people say that language skills are not important in their workplace. About (20%) say their ‘companies lose business because of communication problems with people from different countries. Over?, (50%) arc learning a language. After English, Spanish is the favourite language to learn, unieas 7 Read the text again. Mark the sentences true (T) or false (F). ‘About half the people asked say they can speak a foreign language. 7) F Not many of the paople asked work in multilingual workplaces. T/F Alot of the people asked say their colleagues and customers are from 1 2 3 other countries. T/F Just over a third of the people asked say their companies do business internationally. T/F About three-quarters of the people asked say language skills are important atwork. T/F About 50 of the 534 people asked say their companies lose business because of language problems. T/F Half the people asked say they are learning English. T/F 8 Spanishis the top foreign language to learn. T/F 8 Choose the best answer for each question,a,b,or c. 1 Rolls Royce Motor Cars Ltd.is owned bya..G2™™aN. company. German b British © American ‘Over 60% of the Swiss speak German asa firstlanguage,about 20% speakFrench and just over 6.5% speak. 2 Spanish b Italian © Romansh You can eat nasi lamak in a one restaurant, ‘2 Malaysian b French Noki a Japanese bb Finnish © Danish the Earthis covered by water. 1se 24,602 kWh of electricity ‘per persona year Americansuse 12,407 kWha year and the Germans use 5,963 kWha year. @ Canadians bb Belgians © Norwegians imports more per personthan {any other country in the world. @ Hong Kong b TheNetherlands © Mexico ‘The United Kingdom has about 20 million internet users, butthere ere 148 million Internet UseFS if wuesnnnns 2 Brazil b Japan © theUnited States ‘The top three countries for mobile phones are:the United States, about 70 million; ‘China, about 65 million;and, about 64 milion. 2 Japan b italy India 10 which ofthese countries has no oll industry? a Venezuela bb Ecuador © Panama 6 of Canadians livein towns 11 orcities. a 75% b 50% © 25% ofa person's body is water. 2 Aquarter b Half © Twothirds vais EM Unit 16 1 Complete the questions with Can/or Can you. 1 SMM nm tell me Your name? 2s help me to check this control unit? use your fax? park my carin MrLee's .-send mea copy of the .-pay with my credit card? eat my sandwich here? 2. What can you say in these situations? Write questions using Can/or Can you. 1 You want someone to fillin a form. Can youfilinthis form, please ? 2 You want to know ifit's OK to use the phone. 3 The air-conditioningis making a lot of noise. You want someone to tum it off, 4 You want to put your tools in someone's car. 5 Youneed toinsulatea wire. You want to know ifit's OK to use tape. 6 You want someone to check some calculations. 7 Youwant to leave your bagat reception, 8 Youwanta technician to finish a job today. 3 Twoof these phrases mean No. The others mean Yes.Find the phrases thatmean No. 1 Sure 3 Ofcourse. 5 T'mafraid.. 7 Goahead. 2 Sorry,but... 4 Noproblem. 6 Helpyourself. 6 I'll doit right away. Ed vise 4 Match the questions (1-8) with the answers (a-h). 1 Can I smoke in the office? a. Yes, of course. Are you tired? 2 Can you give me Rajan’s email b Sure, How much do you need? 3 Cant sitdown? 4 Can you help me with this form? 5 CanI phone my office in ¢ Sorry, but the email server isn’t working, Sure, go ahead. There's a phone over there. e Yes, of course. There's a water fountain in Amsterdam? the workshop. 6 Can check my emails? No, but there's a smoking area inthe restaurant 7 Can you lend me some change? 9 Sorry, but I'm really busy. Ask Lisa 8 Can havea glass of water? h P'mafraid I can't remember it. Write short conversations.Use the questions and answers in 4 to help you. borrow / screwdriver? borrow / calculator? no/ no batteries Can Fborrow your cakulator? Can I borrow your screwdriver? Sure, go ahead. "Fim ajraid there are no batteries int me 1 lend / mobile phone? 4 use/ your car this aftemoon? no / not charged no/no petrol in the tank 2 look at your manual ? 5 use/the photocopier? yes/on the shelf yes / you need a code -3039 + Enter 3 borrow// English dictionary? 6 give / change for a coffee? no/ Stefan is usingit yes /here's two euros 6 Amanagerina sweet factory is phoning a production supervisor. Read the conversation and complete the specification sheet. ‘a Tomas, [need to know how longit takes todo certain jobs. Can you help me? » Yes, of course. ‘A Thanks. OK, how long does it take to fill 5,000 boxes of chocolates? » With the FT60O, it takes about ten minutes. ‘4 OK. And how long does it take to wrap" 15,000 sweets with the GD 1100? 2 Approximately fifteen minutes. But we're servicing it. You can use the GD 850, Dut it's not as fast. ‘8 How long does it take if you use the GD 850? 8 The machine can do 750 per minute. ‘4 OK, so that's about twenty minutes, B That's right. ‘4 One more question — how long does it take to ‘wrap chocolate eggs? B We can do 700 per minute, We use the GD 880, ‘4 OK.Thanks for your help! B You're welcome! ‘wrap = to put paper on sweets or other products 7 Lookatthe tableand complete the conversations. ‘Speed (pages per minute) Colour Black nt = Broterki-s039 — 12 = HPDeskjet 5150 ColourPrinter 1217 = HPDeskjet3550, ColourFrinter 810 OK,s0* pep ee wee ‘4 How long with the Brother HL-5030? Ieprints twelve ® sbout with the HP 3550? How many pages do you want to print? 28 pages, in black. And if we use the HP 5150," Acma GD AUTOMATIC PACKAGING MACHINES ‘Model Ref. Output (per minute) ‘Acma GD FT600 1__bores bxcfiling machine ‘AcmaGD? 750 sweets sweet wrapping machine ‘AcrmaGD 1100 2_sweets sweet-wrapping machine ‘Aca 5__eags chocolate egg: wrapping machine it?s tO Print 32 pages two minutes. does it take using an HP 5150? per minute too, but in colour! veo tO Minutes. sun to print 28 pages in colour? “Two minutes. ‘A And what’. 3 Itprints nineteen ™. todo the calculation foryou? ‘A No, thanks." the cartridge? B Idon’tknow! in black? .. per minute, Do you want me wo does it take to change BY unicis 8 Match the beginnings of the phrases with the endings. 1 atubeof a polystyrene / chocolate 2 arcllof b oil/beer 3 aboitle of © Diet Cola / motor oil /soup 4 apacket of d diskettes /blank CDs / staples 5 apiece of € water/ orange juice 6 acanof {glue toothpaste / antiseptic cream 7 abagof 9 paper/ cardboard/ glass 8 abartel of h tape / film 9 aboxof i wine /alcohol / mineral water 10 asheetof j cement/sand 11 aglass of k screws / chewing gum / washers 9 Which words are countable, and which words are uncountable? Write C or U. 1 money 5... aspirins 2... machines 6 Work, 3 ...people 7 wi 4 equipment 8... batteries 10 Complete the sentences with much or many. much How money do you need? .- work is there to do today? batteries does your phone need? .» €quipment do we need for the job? aspirins are there in the first aid kit? .oilis there in the tank? .»-Machines can you service in one day? 1 2 3 4 5 6 7 8 people work in the company? 11. Read the calculations. Puta tick (V) ifa calculationis correct,anda cross (x)ifit’s wrong. 1 Eight divided by four equals four. a 2 Eighty-one minus eleven equals seventeen. a 3 Fourteen multiplied by two equals twenty plus eight. CI 4 Thirty-three divided by eleven equals forty-seven minus forty-four. a 5 One hundred and twenty-five multiplied by two point five equals two hundred and fifty Oo 6 Seven plus three equals ten, divided by three equals thirty a unita6 (EEN Unit 17 1 Match the pictures with the words. °F “ap = 1 up 3 through 2 down 4 along 2 Complete the sentences with the wordsin 1. ‘You can park the car over there. There is a space .Petween those two cars. 1 2. From reception, £0 w..n.umns the stairs to the third floor and then tum left. 3 We like going for walks .........-..the beach. 4 Wecan'tski... there. It's too dangerous. 5 Youcan'tdrive . _ the bridge when there is avery strong wind. 6 There's a tunnel the river for cars and trains. 7 Asecurity guard walks the factory every hour to check that everythingis OK. 8 Wecan't get the machine the door, It’s too big! 3 Read the instructions and draw: + the pipeline — * the road — * theelectricity cable ~—» © the railway line, ssn Baytown Oilrefinery Oil derrick unit17 1 The pipeline starts at the oil derrick. It runs along the coast, over a river, through ‘2 swamp and through the jungle to Silversand. From Silversand it goes through a tunnel under hill. Then itruns between the two lakes to the oil refinery. 2 The electricity cable starts at the power plant in Silversand. It runs over the pipeline, through the jungle, over the road and the river, and then to Bridgetown. 3. The road from Baytown runs round the hill on the right. Then it goes along the river, through the jungle. When the road comes out of the jungle, it goes over a bridge over the river. Then it goes under the railway line and between the two volcanoes to the oil derrick. 4 The railway line starts at Bridgetown. It runs over two bridges over the road and the river. It goes round the jungle, and between the jungle and the swamp. Then it goes along the coast to Silversand. Complete the conversations with come / coming or go / going. Conversation 1 A Where are you' ah 3 I'm? out fora coffee. Do you want to”. with me? A No thanks, Phave tof... t0@ meeting. Conversation 2 3 Hello, David. This is Etienne Morin. A Hi, Etienne, Where are you? 3 I'mat thestation. Can you’ and get me? ‘A Yes, no problem. . to the bus stop in front of the station and wait for me there. 3 OK.That’s great. Thanks, David. Conversation 3 ‘A Excuse me, does the 53 bus 3 No, it doesn’t. That's the airport bus. The 35 and 50 buses A OK.I'm?. tothe station now. Illbe back at two-thirty, 3 OK,butwhen you . back, don't forget to call Tom. tothe station? . to the station, Where would you say or hear these things? Tick (¥) the correct box. atastation atanairport in ataxi When does the train leave? Can Ihave a receipt, please? Can I see your boarding card? ‘This is the last call for Mr Kataki. Single or return? Itleaves from platform one, Did you pack this bagyourself? Follow that tuk-tuk! ooooogoog8 oo000oo00 ooo0oo0o0o000 onita7 Ea 6 Complete the conversations with the phrases in the lists. Conversation 1 Havea good flight. How manybagsdoyouhave? Did youpack them yourself? ‘A Can see your ticket and your passport, please? B Yes, of course. Here you are. ‘Thank you. 3 Two. oe B Yes. A OK, Here's your boarding card... 8 Thank you. Conversation 2 ‘When does the train leave? Atfivetoeight. A ticket to Chicago, please. rN 3 One way ora round trip, sir? A Around trip 3 OK, that's forty-five dollars, please. doe eel 3 In twenty minutes. ‘A And from which platform? 3 Platform six. Conversation 3 ‘Doyouneed ahand with your bags? AndIneeda receipt. How muchis that? ‘A OK, we're here. The Omni Chicago Hotel. B Thanks. ’. ‘A That's $17.40, please. B OK." ‘A Thank you, sir. Here's your receipt. 3 Thanks. aes we ws seven vs 8 No, thanks. can manage. 7 Say these words to yourself.Circle the letters that are silent. 1 recelpy 4 wrong 7 wrench 2 guarantee 5 gauge 8 scissors 3 knob 6 hour 9 adjust Ey eu 8 Look atthe map and read the drections, Write the name ofthe building youarrive at. ‘The factory is 10 kilometres from Stratton. Go over the bridge and take the first road on the right. The visitors’ car park is on the right-hand side. Park your car there and goto reception and get a visitor's pass. After you have your visitor's pass, walk down the road past the administration building. At the end of the road, tum right and follow the road. It tums left at the power plant. Go over the railway line. My office is in the second building on the right. Please come to my office after your training course. Go outof the training building and turn right (don’t cross the railway line). At the end of the road, turn left. Walk past the rework area and quality building, then tum left. Take the first road on the left. My office is on the first floor ofthis building. Please come to my office after lunch. ‘When you leave the canteen, turn left and walk down the road, then turn right at the end of the road. Walk down the road between the paint shop and the R&D building. Turn left before the press shop and body shop. Follow the road and keep left. My office is on the third floor of the triangular building on the right-hand side, After your meeting with the works council, go out of their building and turn left.Take the first road on your left, walk up the road over the railway lines and follow the road to the right. You walk past the road that goes to the reception and go under the passage between the administration building and canteen. My office isin the building after the ‘administrative building, There are two entrances to this building; take the second one. My office is on the ground floor. It’s raining, so the best way there is to go to the second floor and use the passage to cross. from here into the paint shop. Then we go down to the ground floor and use the exit opposite the canteen. We cross over to the canteen, go to the second floor again and use the passage to cross over. Brian's office is on that floor. unit 17 Unit 18 1 Read the information. Match the instructions with the pictures. How to clean your mouse ‘Acomputer mouse canbe ficutto use afterafew menthsofuse, ‘Your mouse needs toe leaned regu. Remove theplasticring Replace tering Pautthebal backintothe meus, ean the smalirers witha ctton swab and some abel Remove theballfiom themouse Ture mouse upside down, 4g. ashtheballn warmuratecand dryiwithasoftcoth, Letters crycompetey 1 Lockthe bint place by tuning theringdockwise | Tumthe plasticring ant-dockwise > 4 2 Putthe instructions for cleaning a mouse inthe correct order. DLL Qe Boner Fine Sente Bes Fons Bonn Bons 1D 3. Complete the instructions. Use the words in thelist. measure loosen Remove Position Takeoff Use cut How to changea British plug Part | 18a screwariverto -nemnnthe large screweon the new plug}... the cover. sea knifetod.. the plastic insulation on the cable, the cableoverthe plus 7nanauathe plastic insulation, the length you need, sothatyou can see the wires. Ey units connect fix check Replace Locate switchon tighten 8 the correct terminals To "ernmnnthe wiresin ane the wires tothe position," the ‘terminalsas follows: screws ofthe terminals Next, ~the blue wie tothe neutral 2 that the correct terminal (A) —the green and yellow witeto theearthterminal(®) ‘the brown wireto thelive ‘texminal(O) ‘fuseis ted to the plug. 8 comnenthethecoverand tighten allthe screws-Finally, plugin treapptance and Lift up the boxes, ‘Tum onthelights. Fill in the order form, Hold down the springs. Slow down the machine. Take off the wheels Key in the code and the password, Switch off the power. ‘Take off your face mask. Puton your gloves. 5 Complete the sentences with the verb in brackets. Use DoX todo ¥ or DoX by doing Y. Press the OFF button .. the machine. (stop) Raise the cover 2 Pulling. the lever. (pull) Set the correct date.. ..button D. (press) Press button T soothe time. (Set) Use a screwdriver. ..the container. (open) Disconnect the car battery the terminals. (remove) Tum the knob clockwise the power. (switch on) Unlock the door the key anti-clockwise, (turn) Press and hold the switch down airpressure. (increase) Activate the fire alarm sums the glass. (break) Unit 18 Gl 6 Underline the best answer. ‘What happens if you: Grop alight bulb ? It breaks / burns / bounces. puta bumningmatch under a piece of paper? Itexplodes /rusts / bums. smoke a cigarette in a room full of gas? It melts / explodes / expands. put your ice-cream on a hot radiator? Itfreezes / melts / ounces. put too much air pressure in a car tyre? It bursts / melts / breaks. puthot metal cold water? It dissolves /contracts / expands. 1 2 3 4 5 leave petrol in the open air? It expands /boils / evaporates. 6 7 8 leave your bicycle in the rain? It freezes / rusts / stretches. 7 Complete the description of how the Vacu Vin works. Use the wordsin the list. place lowers opens removes pressure pump put press Hetmut What's that? SeRGe It's aVacuVin wine preserver. It's for keeping wine after you open the bottle. Hetmut How doesit work? SeRcz Sometimes you start a bottle of wine, but you don’t finish it. You want to keep the wine for another day. HeLmur Right Sence This is what youdo. First, you'.PM...... the rubber stopper in the neckof che bottle, and * the pump over the stopper. Then YOU...» the handle upand down three or four times. This‘... the air pressure inside the bottle. The pump *... the air from the bottle through a small hole in the rubber stopper The air can get out, but t can’t get. The sw: Outside the bottle keeps the stopper closed, ‘The wine doesn’t oxygenate’, and it stays good for several days. You don’t have to throw it away! HeLmur That's a great idea! What happens if you want to openit again? Sexce Youjust’ the two sides of the stopper, and the hole® ‘This lets the air back into the bottle. Then you can remove the stopper and drink the wine. ‘oxygenate = to react with oxygen in the air 8 Choose the bestanswer. 1 TheVacu Vin isa device for: 2 How does the Vacu Vin work? a openingbottles of wine a Theairis removed from b keeping wine which is the bottle so that the wine already open, stays fresh. ¢ removing wine from b The pump loosens the thebottle. stopper in the neck of the bottle. ¢ The air inside the bottle is replaced by air from outside. Ey ones 3 You open the stopper: a with a tool b with your fingers. ¢ with the pump, yi ake) 1 This bicycle needs repairing! Look atthe picture and complete the note with words from the list. Use each word once. seat brakes boll frontlight front tyre Canyou fix. this bicycle by tomorrow? Heres alist ofthe things that nasa doing. # Thebrakes do uork, Thecableis wornandit neds ‘araplacing._.. | © Thewheels are bent, ae | Andtheflat tyres need *.. | © Theseat istoo high. reneeds* . Arete basin the igh outta they need, © Thechatnierusty. teneede + The wheel bearing needs ’. to, andthe bell. . Fthishormconnts ancbelissrelosia: They need *. Thanks, | Larry Zimmerman ae 2 Larry forgot one thing. What other part needs fixing? 3. Read the conversation and complete the checklist. ‘A. MrZimmerman's bicycle is ready. Good. Did anything need replacing? Yes, both the tyres. ‘What about the wheels? Did you check them too? Yes,1 did. lreplaced the rear wheel. Did you replace the front wheel? No. straightened it, but it didn't need replacing. Did you check the brakes? Yes. Both brake cables were worn so I replaced them. (OK. Was there a problem with the lights? Yes, with the rear light. The bulb was burnt out. Itjust needed changing, So did you change it? Yes,1 did. And I repaired the pedal too. ‘And did you tighten all the nuts and bolts? Yes, and [ oiled everything that needed lubricating. Good. ‘The bell works fine now. But it'll need a new chain soon. Did you replace it? No, [didn't. ll replace it next time. a re rr) ‘ction 4) Cheektyres 2] check wneais 3 1] Checkbrakes 4 [J checktights 5 [J Checkbet! 6 [1] Checkpedals 7 [J Oitchain and bearings 8 [7] Tionten nuts and bots 4. Did anything else need doing? What didn't he do? Look back to MrZimmerman’s note and check. 5 Match the words on the left with the phrases on the right. 1 Clean 2 your documents and files on a CD. 2 Delete b the Recycle Bin, 3 Download ¢ the Disk Cleanup and Defrag programs. 4 Backup 4 any files you don’tneed. 5 Empty e the hard drive for viruses. 6 Run f the drivers 7 Update 49. thescreen, keyboard, and mouse 8 Check h anynew service packs. units 6 Complete the conversation with the words in the list. did(x3)didn't(x2)_— checked deleted backed up mun updating need download ‘A worked on your computer this morning. It's ready now. » Great. What was the problem? A I'm not sure, butit's OK now. ee the Disk Cleanup and Defrag programs? a Yes,’ 5: 2 Did you" the new service packs? 4. No,somy,1°. Some of the programs are too big to download. You faster Internet connection. 3 OK,Whatelse did you do? ‘A Well, most of your drivers needed ’. that you don’t need. 3% you do a back-up? a Yes,1" .-@ll_ your files. They're on these three CDs. 3 Good ... Maybe the problem was a virus. A NOI". your hard drive for viruses and it was OK. | cleaned everything, but | ‘empty the Recycle Bin. 8 OK.Thanks @ lot. A You're welcome. And I°, ‘two or three programs 7 Write three more conversations.Follow the example. need to measure this room / 2 can't reach that button / hold the tape measure? pressit foryou? ? ‘4 Canyou give mea hand? a B_ What's the problem? / What's up? B asa A Ineed to measure this room. A B Doyou want me to hold the tape measure? B ‘A Yes, please a B Noproblem. Ba 1 can'tsee the connections inside the unit/ 3 the pumpisn't working/ hold the torch? take a look? a Ateyou busy? ‘a Can you do me a favour? unitts 8 Match the things on the left with the problems on the right. 1 thetv a isleaking 2 those cil tanks b arewrong 3 thestrap ¢ isdented 4 thehose dis broken 5 these figures @ areflat 6 thehard disk f isworn 7 the warning ight 9 areempty 8 thecover hy isflashing © these batteries 1 isfull 9 Read the email and put the sentences in the right order. [1] « HatPasca Vino you ar very, bu [Co mie moming tue can’ tne anyeaks. Wethinkiis [Ze --andnanitinteprogramtorte conta cantoto see unat reppers? (7 Wensedan answer oon. Te Wechecked the tanks yesterday evening and again tasers protir Canyoucheckte da am sercing you Co Trans, Bost garde vere 1h -.wetivea pclem nto crt cate. Onocihe warning thtetorhe ola aching, 10 Readthe answertothe emailin 9. Complete the email with the words and phrasesin thelist. ‘What happens if you need to n 1 data andran tin the program. Didyourbak Itshowa theres alekin tank ‘Pionee 2. usnnnnnnnetank 2¢arehdl/? Asmalleak of 10 mlan houris ; feneugh to swich the warning igh on, earae 8 youclose the valve fem the tank? Does the wating light go of? tgoes of, 4. foraleak. ‘Somotimes tore's a problem with the sens0r9.§ wn ‘senda sailee engineer to check the sensorin tank 2? e et Me what RApPENS. ind regards Pascal {check the pipe tom the tank Unit 20 1 Match the signs to the dialogues. One dialogue has two signs. 8 FLAMMABLE, "Ea? a e e oe E 1 ‘A Don’t touch any ofthe chemicals in the tanks here. 3 Why not? Are they poisonous? ‘A No, but they can bum your skin. 2a ‘A. Can we smoke in here? 8 No, you mustn’t smoke in here, There are flammable gases in those bottles. =a A What's that smell? 3 Idon’t know, but feel sick! ‘A Quick! We have to get out of here. 4 a Isita dangerous place to work? 8 Yes, itis. You have to wear a hard hat and goggles. 5. ‘A Watch out! Don't put your hand on that machine. 3 Why not? a I’sa twenty-tonne press! Bene a Itwasin acola bottle! 3 Did you drink it? a [dranka little 3 Well, you must see a doctor right away - I think its old engine oil. 7 A Before we go on the tour, you have to put on these special clothes and safety shoes. » Isit dangerous in there? ‘A No, butits better to be safe than sorry. » That's true! unit 20 2 Give thesafety instructionsin a different way. Use the phrases in the list. Never... Don't... Always 1 You mustn’t put your hands near the blade. ‘Never put your hands near the blade. 2 You have to weara hard hatin this ares. 3 You mustn’tremove the safety guard. 4 You mustn't lock the fire door. 5 You have to keep this area clean, 6 You must switch the machine off after you use it. 7 You mustn’t touch the cable. & Incase of fire, you must use the stairs. 3 Read the safety instructions for using a brushcutter. Complete the instructions with the words in thelist. allow check cut wear‘ Fillup Keep ‘Make sure operate(<2) protect smoke touch Tum off © Only usethebrushcutterto_cut_ material such as grass brush,and wood. e thatthe blades correctl tightened before using the brushcutter. “i © Never__thebrushcutter without wearing goggles. © When operating the brusheutter, 15 metres away. © Always_earprotectors. @ Wesrstrong shoes and @ Never___the brushcutter with only one hand. © ___yourhands and feet away from the blade © Toreduce the riskof burns do not__theengine. @ ____ the engine before putting the brushcutter down, @ Don't ___children to use the brushutter. @ ‘the brushcutter with fuel outdoors. ® Never__or bring any lame near the fuel that other people are more than your hands with gloves. 4 Read the instructions in3 again. 1 Decide if each instruction is something you have to do or something you mustn't do. 2 List the things you have to wear when you use a brushcutter. 5 Complete the dialogues with will,I,or won't. 1A Be careful with those glass tubes. 3 Why? a They. break. 2 A Don't leave those pipes there. 3 Why not? A SOMEONE nen tip over them, 3 A Write down the number. Why? A You 2» No,I 4 4 Don't cut that cable. 3 Why not? att 5 A Slowdown, 3 Why? AWe be late-there’s an hour before your train leaves, 6 & Can you pass me the cil? 13 Why? A This bolt is too tight: It 7 & Don'tleave that outside. 3 Why not? A Mr §OTUSTY, bbe too short. 6 Write the Past Simple form of these verbs. f you need help, lookat thelist ofirregular verbs on page 117 of the Student’s Book. PresentSimple Past Simple Present Simple Past Simple 1 be (am/is) was, 11 lose 2 break 12 make 3 come 13 meet 4 do 14 pay 5 drink 15 run 6 drive 16 see 7 eat 17 sel 8 get 18 sit 9 give 19 take 10 go 20 wear 7 Thesesentences areall from accident reports. Complete the sentences with the Past Simple form of some of the verbs in 6. ‘That rattling noise! Lastyear,a man (buy) '.2ought perfect, except for one thing, There (be) . round corners, or (drive) over bad roads. The man (take) ¢. to the garage where he (buy) it They (check] *. rattling noise (go) *. Finally, the man (tell) the garage to look everywhere in the car to find the noise. ‘The mechanics (remove) " ‘everything -the engine, the gearbox, the seats... everything! And inside one of the doors they (see) ”. ..the reason for the noise. on. ‘There (be) ”. several nuts and bolts, (tie) ". toa piece of string, witha note (attach) "........... The note (say) “.. guess you finally (find) ”. the rattle’ EEE vair20

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