Professional Documents
Culture Documents
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● mployee —is an individual who is in an employment relationship with an employer.
● There is no legislation that requires job candidates to be honest during the application
process.
● However, courts have held that, under the common law, misrepresentations made by
employees before they are hired may, if they are sufficiently serious, justify dismissal for
cause.
● Intentional dishonesty may constitute a breach of employment contract and may also
amount to the tort of fraudulent misrepresentation where the employee:
➔ Knew the misrepresentation was untrue,
➔ Intended to deceive the employer, and
➔ The misrepresentation was relied on by the employer to its detriment.
● If a false statement related to qualifications or work experience has asignificant impact on
the hiring decision, an employer may terminate an employee for cause as a result of that
misstatement, even if the employee is performing the job satisfactorily.
● This principle also applies to false statements that suggest an inherent lack of where the
job requires a high degree of trust. For eg., misrepresentation regarding academic degree
or deliberately refusing to reference current employers.
● O
n the other hand,minor or negligent misstatementsdo not customarily justify dismissal
without notice — that is, the misinformation was not significant to the employer, the
employer probablycould not dismissthe employee without reasonable notice – for eg.,
misstating the length of previous job or remuneration from previous job.
● T o emphasize the importance of honesty in filling out application forms, and to buttress
(support) its legal position, an employer should include an attestation clause at the end of
all job application forms.
● Anattestation clause —a clause on a job application form that states that the
information provided is true and complete to the applicant’s knowledge and that a false
statement may disqualify the applicant from employment or be grounds for dismissal
without notice due to wilful misconduct.
● Thus, if the employer subsequently discovers a serious misrepresentation, it can establish
that the employee was forewarned about the possible consequences, including dismissal
without notice or pay in lieu thereof.
2. Wrongful Hiring: Negligent Misrepresentation
● A n employer also may be legally liable for inaccurate statements made during the hiring
process.
● If the employer makes a misrepresentation that is relied on by a prospective employee
and that employee suffers damages because of it, the employer may have to compensate
the employee.This is obviously true if the false statement is made knowingly, with
intent to deceive; this is the tort of fraudulent misrepresentation.
● However, even if the employer sincerely believes that the misleading or inaccurate
statements are true, it may be liable for damages for committing the tort ofnegligent
misrepresentationbecause an employer has an obligation to ensure that material
statements made during the recruitment process are accurate.
● Negligent misrepresentation —failing to take reasonable care in providing information
that results in foreseeable injury to a third party
● Actions for negligent misrepresentation in hiring are uncommon in Canada because
employees recruited under false pretenses generally claim constructive dismissal.
● (The written contract did not prevent the negligent misrepresentation action because the
misrepresentation went to the “nature and extent” of the employment opportunity, and the
contract did not cover this issue.)
There are a number of steps that an employer can take to avoid liability :—
➢ It should ensure that all information given at the pre-employment stage is accurate
and complete.
➢ It should ensure that the job description is accurate and that all interviewers know
what the prospective job and compensation package involve.
➢ The employer’s representatives must be candid about the job.
➢ Attempts to make the job sound as attractive as possible should be avoided if they
involve misleading a candidate in any way.
➢ If the interviewer does not know the answer to a question asked by a candidate, the
interviewer should undertake to contact the candidate with the correct answer
● W hen a candidate is chosen, the employer should prepare a written employment contract
that sets out the terms of employment
● The contract should include a clause that states that all oral representations are
void on the signing of the contract.
● Such a clause may override inaccurate statements and simple misunderstandings
made in the hiring process.
here are limits to when an employer will be held liable for misstatements made during the hiring
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process —
➢ E mployers will not be found liable, for instance, where an employee’s reliance on
an employer’s information is unreasonable.
➢ Where a reasonable person would have detected the inaccuracy or where the
employee was in a position to verify the facts of a statement but failed to do so, the
plaintiff will not be successful. Reliance on opinions or idle comments does not
constitute grounds for a negligent misrepresentation claim, and misstatements that
result in mere inconvenience do not establish a claim.
➢ Similarly, predictions concerning future events are unlikely to constitute
negligent misrepresentation, as employees are assumed to understand that
they are not statements of actual fact.
● M ost representations made by a recruitment firm are the legal responsibility of the
employer.
● Therefore, the employer’s contract with the search firm should specify the position,
compensation, and career potential for the job and restrict the firm to providing only that
information to job candidates — i.e., Representations about the job should be limited to
those authorized by the employer.
● The contract should also contain an indemnity clause establishing the search firm’s liability
in the event that it makes a misrepresentation to a candidate that the employer is
subsequently held liable for.
● Note that the search firm should also be contractually required to comply with all
applicable laws, including human rights laws.
● An executive search firm may also be legally responsible if it is negligent in the way it
conducts its search and the employer suffers damages as a result.
● W
hen inducement is shown but the new employee is subsequently dismissed by the
employer, – the employee may be entitled to a larger award for wrongful dismissal
damages than if there
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● ad been no inducement.
● Usually, in determining the length of notice of termination that a dismissed employee is
entitled to, the court looks atlength of service, age, position, and the availability of similar
employment.
● However, where it finds that the employee was lured to a new job from a secure job,
it considers additional factors in determining reasonable notice.
● It may extend the notice period on the basis of such factors as how secure the previous
job was, whether the employee rejected other job offers that provided greater benefits,
and whether the new job involved relocating.
● The rationale for this is that where a person is enticed to leave a secure position, it
is unfair to wrongfully dismiss her after a short period of employment and then rely
on a short notice entitlement.
● A n employer thatoverstates the features of a job may find that it has also committed
the tort of negligent misrepresentation.
● Inducement and the tort of negligent misrepresentation can both arise from the
same situation.Unlike a fraudulent misrepresentation, which requires that the person making the representation know it is false or incorrect
and intend to deceive or mislead, a negligent misrepresentation merely requires that one fail to exercise reasonable care or
competence to obtain or communicate information that is true or correct.
● T he issue of the notice period in the event of a future termination of employment should
be addressed by the employer and employee in a written employment contract before an
employee starts the job.
● For example, if the prospective employee is leaving a secure job of 18 years, the parties
should state whether, or to what extent, this service will be recognized in determining
reasonable notice of termination.
● In a recent case — the Ontario Court of Appeal upheld the lower court’s determination that
the existence of a probationary clause in the employment contract undermined/weakened
the plaintiff ’s claim of inducement – It held that the inclusion of a probationary clause,
which allows an employer to terminate an employee during the probationary period based
on “suitability”, is inconsistent with any allegation that the employee was induced to leave
his former secure employment.
● As such,in addition to its primary purpose of providing a period of time to
determine a new employee’s suitability for a position, including a probationary
period in the employment contract may provide an additional defence against a
claim of inducement.
● M any written employment contracts restrict the ability of employees to compete with their
former employer, to solicit employees or customers, or to use the former employer’s
confidential information.
● Before hiring an applicant, an employer should find out whether the applicant is subject to
a restrictive covenant.
B2021 bill prohibits restrictive covenant (IN ONTARIO)
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estrictive covenant —an agreement that restricts an employee’s activities or conduct
during or after employment — that is, a promise not to engage in certain types of activities
during or after employment—that might affect her ability to perform the new job — for
example, anon-solicitation clause is a restrictive covenantthat prevents an employee
from soliciting employees or customers of a former employer for a specified period of time
after the end of employment.
● R estrictive covenants are seen as a“restraint of trade”andare enforceable only if they
are reasonable in the circumstances.
● The courts do not like contractual terms that inhibit or prevent someone from earning a
living in his own field.
● Therefore they uphold a restrictive covenant only if an employer can show that the
covenant does not go beyond what is necessary to protect its own legitimate interests.
● A
n employer that is interested in recruiting a candidate who is subject to a
restrictive covenant should obtain legal advice concerning the covenant’s
enforceability and the limits that it could place on the candidate’s ability to perform
the present job —This is especially true if the new employer is a competitor of the
former employer.
● T
he written employment contract should designate which party is legally responsible if the
former employer successfully enforces this covenant.
● A nanticipatory breach of contractoccurs when one party repudiates (rejects) the
employment contract — through either its statements or its conduct—after the offer of
employment is accepted but before employment begins.
● Although in principle this cause of action applies to both employer and employee,
typically the employer is sued for wrongful dismissal damages when it changes its
mind about an employment contract.
● However, an employer’s changed circumstances generally are not a defence against a
claim for anticipatory breach of contract.
● At a minimum,an employee whose employment contract is revoked before starting
the job will be entitled to “reasonable notice” damages, similar to the amount payable
if an employee had already started work and been employed for a very short period.
● Moreover,where the individual has quit a secure job, relocated, or made some other
change because of the job offer, the damage awarded will typically reflect these additional
expenditures.
● T
o be successful in an action for anticipatory breach of contract, the hired
employee must show that:
➢
an offer of employment was made,
➢ the offer was accepted,
➢ the contract was then repudiated/rejected/withdrawn by the employer (by
either word or conduct), and
➢ the employee suffered damages as a result.
● T o protect itself against an action for anticipatory breach of contract — an employer
should hire with care by determining the suitability of the candidate before an offer is
made.
● Where the position depends on a particular set of circumstances unfolding in a certain
way, the offer should be made conditional upon those circumstances occurring.
● Where an anticipatory breach has occurred as a result of changed circumstances, the
employer may choose to help the employee find another, comparable job as quickly as
possible to minimize the damages suffered, and the employer should certainly do nothing
to hinder such a search.
● Finally, it is helpful to the employer to have a written employment contract that includes a
reasonable termination notice clause that restricts the amount of wrongful dismissal
damages payable - the employee is entitled to.
● Theseclauses often provide for limited notice in the first few months of
employment, and likely could be relied upon to reduce damages in an anticipatory breach
situation.
● That said, there may be situations in which an employer’s repudiation of the employment
contract is justified, and the employer will not be liable for damages for anticipatory breach
of contract — for eg, applicant losing driver’s license after job offer is made and accepted.
ertify —in a class action claim, have a civil court judge decide that there are common issues
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of law or fact involved, a representative plaintiff will adequately represent the class, and a class
action is the preferred proceeding.
hetort of inducing breach of contractoccurs where athird partyinduces the breach of an
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existing contract between two other parties.
In the context of employment this can happen, for example, where a new employer offers a
position to an individual who it knows must break an employment contract with their former
employer— such as byfailing to provide contractually required advance notice of
resignation—to accept the new position.
In that situation the new employer may be liable to the former employerif the latter can
prove the following:
➢ it had a valid and enforceable contract with the employee;
➢ the new employer knew of the existence of this contract;
➢
the new employer intended to procure/cause a breach of this contract; and
➢ as a result of the breach, the former employer suffered damages.
s such, this cause of action is of special note to an employer in the somewhat rare case where
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a prospective employee is contractually bound to provide significant advance notice of
resignation or—in the much less rare case—where the prospective employee is subject to an
enforceable non-competition clause.
egligent hiring —failing to take reasonable care in the hiring process that results in
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foreseeable injury to a third party.
Third party —someone other than the employer or the employee
Common misrepresentations found in resumés include listing family members as former
supervisors, gaps in employment not shown on the resumé, incorrect start and end dates and
job titles, and false academic credentials.
Reference Checks:
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● sking an applicant to supply references is a common and recommended practice.
● It is advisable to get references from a variety of sources, including past supervisors,
co-workers, and teachers, to get a well-rounded picture of the job candidate.
● Although there have not been many Canadian cases on negligent hiring, there have been
instances where an employer has been found liable to a third party when its failure to
check references has resulted in harm to that third party.
● The more a job exposes others to the risk of harm, the stronger the employer’s duty to
investigate becomes.
● Thestandard of care(the level of diligence one is expected to exercise) imposed on
employers isthe common law duty of reasonable care—the level of diligence that is
reasonable under the circumstances.
● Hiring an employee who will be in a position of trust, such as a daycare provider, or who
may be required to use force or reasonably result in harm to a third party, such as a
security guard, requires a high standard of care –What that level of care is has not
been firmly settled by the courts.
● Expert suggest thatstandard practice in the executive search firm industry is to check the
last five years of employment and/or the last three references.
● B efore checking references, an employer should obtain thewritten permission of the
applicant– through the applicant’s signature indicating permission.
● The consent should be general enough that it allows the employer to contact any person
who it believes is able to provide relevant information about the applicant.
● T he employer should not be limited to making decisions based on only references named
by the applicant.
● One way of obtaining reference from the applicant’s current employer is to only
obtain a reference after a conditional offer of employment has been made.
● E mployers should record the details of all steps taken when investigating candidates so
that they will have a written record to use as evidence in the event of a lawsuit — which
include references who did not respond and the information provided by those who
responded.
● The same inquiries should be made of all applicants to ensure consistency and
thoroughness and to avoid perceptions of discrimination.
● All information obtained should be kept confidential– The reference checker should not
share the comments of one reference with other references or tell references who the
other references are.
● Foreign references should not be treated as less valuable than Canadian references
because this could lead to a claim of discrimination.
● A common problem with reference checking is that former employers are hesitant to
criticize a candidate, fearing that a negative reference could result in a lawsuit —In
reality, former employers are rarely sued for giving negative references.
● Still, many employers have adopted a “no references” policy or they confirm only basic
facts such as the individual’s job title and the start and end dates of employment
nother type of background check relates to education and professional or trade certification.
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Failure to perform these checks could also result in negligence claims where a negligently hired
employee causes harm or loss to a third party in the course of her employment because she
lacks the educational requirements necessary for her job.
This is especially true where the applicant is required by law to hold a particular degree or
certification, as in the case of engineers, accountants, and nurses.
The checker should call the institution cited on the resumé and speak directly with the records
department or registrar’s office to confirm a candidate’s degree and date of graduation or, where
relevant, contact an independent source that evaluates educational institutions.
Credit Checks:
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● aws dealing with credit checks are common throughout Canada.
● For example, if an employer in Ontario wants to check the candidate’s credit situation,
Ontario’s
● Consumer Reporting Actrequires that the employer notify the applicant, in writing, of its
intention before the credit check.
● T he employer should include the request for authorization to conduct the credit check and
provide notification on the application for employment.
● If the candidate requests it, the employer must notify her of the name and address of the
credit-reporting agency supplying the report.
● If the candidate is not hired, wholly or in part because of the credit check, the employer
must advise the candidate of the reasons for her rejection and of her right to request
information concerning the credit-reporting agency within 60 days.
● Checking an applicant’s credit history may be prudent/wise/necessary where the position
requires the employee, handling customers’ money.
● Consumer Reporting Actrequires — an employer who rejects an applicant to advise the
applicant of all information that the employer considered in the job application process, not
● just the credit report (s. 10(7)), when the applicant requests it — it holds true even when
the information in the credit report played no part in the decision not to hire that individual.
● Therefore, it may be wise for an employer to only conduct credit checks where credit
information is reasonably necessary for the position in question
● W here the position being applied for requires an employee to work with vulnerable people,
such as children or people with disabilities, or involves substantial trust, employers should
require candidates to provide a police records check.
● Such checks are required by law in certain industries or sectors or for certain jobs. For
example, in Ontario an employer who operates a group home for persons with
developmental disabilities must, before hiring an employee or volunteer who will work
directly with residents, obtain a police records check. Similarly, a teacher applying for a
teaching certificate must provide a “criminal record declaration”.
● All police records checks require the prospective employee’s informed consent — clearly
stated on the application form, and the offer of employment should be made conditional on
the employee providing the results—and those results being acceptable—to the employer.
● The employer should also be specific about the kind of search involved.
● In most Canadian jurisdictions, an employer may refuse to hire someone who has an
unpardoned criminal record, even if the record does not relate to the job being applied for.
However, best practice in this area points to only conducting a criminal check where it is
necessary for the position, documenting reasons for the hiring decision, and keeping the
results confidential.
● Employers in Ontario are prohibited from discriminating against a person because
she has been convicted of a provincial offence (e.g., speeding) unless it is a BFOR
for the job — or not discriminate because of a criminal conviction for which a
pardon has been granted unless it is a BFOR for the position,
● On the other hand,where the job applicant was charged with a criminal offence but not
convicted, this does not fall within the specific definition of “record of offences”under the
Ontario Human Rights Code.
tatute Reforming Police Checks Receives Proclamation:
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On November 1, 2018, Ontario’s Police Record Checks Reform Act, passed in 2015, finally
received a proclamation. This new law establishes comprehensive standards for how police
records checks are requested and the type of information that may be disclosed. It significantly
limits non-conviction information, such as mental health history, revealed in police checks. The
intention is to remove barriers to employment and volunteer opportunities that such disclosure
creates.
Under the Act, there are three categories of police records checks:
★ Criminal record check – This check, which is the check most likely to be used as
a pre-employment screening tool, prohibits the disclosure of non-conviction
information. Non-conviction information includes information about criminal offences
for which an absolute or conditional discharge has been granted, outstanding
charges for which no conviction has been entered, and criminal offences that
resulted in a finding of “not criminally responsible” on account of mental disorder.
★ Criminal record and judicial matters check – A criminal record and judicial
matters check may disclose absolute and conditional discharges in certain
circumstances, in addition to conviction-related information.
★ Vulnerable sector check – More extensive disclosure is allowed for those in a
position of trust or authority in relation to vulnerable persons, such as children. For
these checks, non-conviction information may be disclosed, subject to certain
temporal limits. The Act also permits the“exceptional disclosure”of
non-conviction information where certain conditions are satisfied.
In all three categories, and in line with the Human Rights Code, convictions for which a
pardon has been granted will generally not be disclosed.
nder the Act, individuals subject to the search must give their written consent to the type of
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check to be conducted — that they be the first to receive the results of the check and they must
consent, in writing, before it can be disclosed to a third party, such as an employer.
As such, under the Act, employers who conduct pre-employment criminal record checks will now
only have the results disclosed to them where the prospective employee has consented to the
disclosure).
Where potentially inappropriate non-conviction information is included in a record, the individual
may request a reconsideration of the disclosure.
● M ost types of background checks should be done only after a conditional offer of
employment is made.
● The exception is job reference checks, and even then usually the current employer should
be contacted only after a conditional offer.
● C onducting background checks at the very end of the process reduces the risk of
allegations of discrimination by unsuccessful job applicants.
● For example,credit checks require an applicant to provide her social insurance
number, which can reveal information about citizenship, one of the prohibited
grounds of discrimination under the Human Rights Code.
● It is easier to defend against an allegation of discrimination if the information was not
obtained before a conditional offer of employment was made.
● In addition, many organizations now use third parties to carry out background checks,
after a conditional offer of employment has been made – therefore, there is less risk that
the employer will obtain information that touches on a prohibited ground of discrimination .
● Finally, an employer conducting a background check is advised to base the search
on objective criteria that relate to job duties.
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● ot all individuals hired to perform work for an organization are hired as “employees”.
● When an organization decides to hire someone directly as an employee, it still has the
option of choosing or negotiating which type of employment relationship there will be.
● The arrangement chosen is a matter of contractual agreement between the parties.
● For the most part, statute law in Ontario does not distinguish between different
types of employees.
● Both full-time employees (those who work a full week) and part-time employees (those
who work less than a full week)are entitled to statutory benefit and protections,
althoughthe monetary amount of benefits (such as the amount of vacation or
termination pay) reflects the number of hours worked.
● Temporary (fixed-term) employees and casual employees are generally entitled to
statutory benefits and protections as well.
● However, employees who are hired for a fixed term or task are not entitled to termination
notice or pay in lieu of notice, because these workers are aware of the temporary nature
of their employment.
● T o be eligible for benefits under the employment insurance system, an employee must
have worked a minimum number of qualifying hours in insurable employment during the
qualifying period.
● Thus, part-time or casual employees who have worked less than the minimum number of
hours during the qualifying period are not eligible for benefits.
● However, where an employee has more than one job during the qualifying period, all
insurable employment hours are added together to determine whether an employee
qualifies for benefits.
Categories of Employees are : —
ermanent full-time employees —These employees are hired for an indefinite period—that is,
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with no predetermined end to the employment relationship—andusually work 35 to 40 hours
per week.If a specific term of employment is not stipulated in an employment contract, the term
of employment is assumed to be indefinite. Many employers prefer to use the term “regular” as
opposed to “permanent,” on the grounds that “permanent” can be misleading since any
employment relationship can be terminated as long as it is done in accordance with the law.
ermanent part-time employees –These employees are hired for an indefinite period – to
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work less than full-time hours. There is no statutory definition of what constitutes a “part-time
employee,” althoughfor the purposes of collective bargaining, part-time employees are
usually those who work 24 hours per week or less.
emporary employees (or contract workers) —These employees workeither full-time or
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part-time, but they are hired for a specific period or taskrather than for an indefinite period
like permanent employees. They may be called “fixed-term employees” because their
employment contract is for a fixed period of time, such as six months. They may also be referred
to as “contract workers.” However,temporary employees are not independent contractors.
Likewise, they are not “temps” or “agency employees,” who remain employees of an
employment agency.
[Effective April 1, 2018, subject to some exceptions, Ontario employers were required to pay
employees the same rate of pay for the same work regardless of their employment status (i.e.
full-time, part-time, casual, temporary, or seasonal). However, as a result of the passage of Bill
47 by the newly-elected Progressive Conservative government, this requirement was eliminated,
effective January 1, 2019.]