Professional Documents
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JOLLY DHAR .
printed on : 09/03/24
3RD-FR;FL-3D
33 NALTA SCHOOL ROAD
LP-15/18/3
KOLKATA 700028
Customer Id : 48001372475
Consumer No. Reading Date Your Regional Office
Messages
* WE STRIVE TO SERVE YOU BETTER
* CLEAN & FREE ACCESS TO METER BOARD HELPS US TO READ METERS CORRECTLY
Jan'24 19.08
* THE GROSS/NET AMOUNT WHEN ROUNDED IS TO THE LOWER MULTIPLE OF Rs. 10/-
THE TRUNCATED AMOUNT WILL BE CARRIED FORWARD ON PAYMENT
E.& O.E.
For CESC Limited
printed on : 09/03/24
Consumer No. Gross Amt. (Rs.) Net Amount (Rs.) Due Date A/C Month Consumer No.
48230007071 0 -10 16/03/24 02245 48230007071
Page no. 1 of 2 (For use of Commercial Department)
Meter No. Rate / Phase Meter Reading MF Units Total Energy
Consumed Units Charges(Rs.) Consumer No. 48230007071
Previous Present
>> Your Bill Detail
Your Electricity Bill for the month of FEB'24
Energy Charges *
MVCA
Fixed/Demand Charges
Ad hoc Fuel and Power
Purchase Cost
Govt. Duty
Meter Rent
Adjustments **
Gross Amount Rs. 0.00
ADJUSTMENTS: Rs.
Rebate Rs. 0.86
Net Amount Rs. -10.00
INDICATORS:
>> Complaints
The existing system of registering consumer complaints at Regional Offices or over telephone will continue.If however, any of our consumers are not satisfied
with the resolution of their complaint at the initial stage and have further grievances, they should approach the designated 'Grievance Redressal
Officers' (GROs) of their Region/District, with written petition, for commercial/supply related issues.
The Grievance Redressal Officers will receive the consumer's/petition and acknowledge the same in writing. Thereafter, the consumer's grievance will be
investigated and, if necessary,a hearing will be given to the consumer in order to redress the grievance. Finally, the Grievance Redressal Officer will pass a
reasoned order, which will be communicated to the petitioner.
In the unlikely event of the Petitioner not being satisfied with the order of the Grievance Redressal Officer or if the Petitioner does not receive any order from
the Grievance Redressal Officer within 60 ( sixty ) days from the date of submission of the grievance petition, the Petitioner may submit a letter in writing to
the Ld. Ombudsman, Bikalpa Shakti Bhawan,(3rd Floor), J-1/10, EP & GP Block, Sector V, Salt Lake, Kolkata 700 091.
Kindly note that a consumer must approach at least one Grievance Redressal Officer or one of the Central Grievance Redressal Officers before he can represent
his case to the Ld. Ombudsman, WBERC.
The names, addresses, designations, contact numbers of the Grievance Redressal Officers and Central Grievance Redressal Officers have been sent by mailer.
Last Payment Received On Amount Received Mode of Payment A/C Month & Year
(a) Cash Payment-may be made at any of the Cash Offices listed below.Please tender the exact amount of the bill and check that the amount printed on the
receipted portion of the bill tallies with the amount paid.(b)Cheque Payment-Only local cheques will be accepted.This bill must be returned with cheque drawn in
favour of "CESC Limited" and crossed "A/C Payee".Please write the name,address,consumer number and billing month in block letters on the reverse of the
cheque.The date of the cheque should not be beyond the date on which the same is presented in our receiving counter or deposited in our cheque collection box.
The receipt will be returned through courier.Payment by cheque on Gross Amount will be acceptable only upto 7 days from the due date.(c)In case of non-receipt
of a bill at the usual time in any month,you may collect a duplicate bill from your Regional Office or any of the cash offices printed below or from our web-site
www.cesc.co.in.(d)If this bill is not paid within the due date,a Delayed Payment Surcharge will be levied on the Gross Amount as applicable,from the due date to
the date of payment.The surcharge will be added to a subsequent bill.(e)The supply is liable to be disconnected for non-payment of this bill,upon serving
Notice.
HOURS OF PAYMENT
CASH OFFICES SATURDAYS(1st,3rd and
WEEKDAYS(Mon-Fri)
5th)
CENTRAL REGIONAL, NORTH REGIONAL, NORTH-SUBURBAN REGIONAL, SOUTH REGIONAL SOUTH-WEST REGIONAL, 09:00 am to 05:00 pm 10:00 am to 02:00 pm
HOWRAH REGIONAL, SERAMPORE (MAHESH), DUM DUM, JADAVPUR,BARANAGAR,LAKE TOWN, BEHALA CHOWRASTA,
RASHBEHARI.
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