RichmondContents Grammar/ Functions Vocabulary Sayitright Listening Reading ‘Speaking Hitime pa oD Timo in your life resent simple Deserting Fourpscne® Taking hot watbs of frequency outings answeis{0a how ten you ‘Adverbs of frequency. time So diferent Questionnaire thege What are you Present contiuous Secial media anc Secial media Taking about doing a the networking “hat you ar moment? ‘cing athe ‘that the time? Beginning and ending” | eling etme \SERReRERSHESS) Two Howromeke | Keng ‘conversations conversations sucueselul smal! conversation he gong ‘Sconario:A question of time Cana language schoo! sort out ts timetable problems? Ei meeting people pi2 bese Theright person (Piasentsipleand — Descibing) | |sattheendat | Lootingfor Business cards Describing Present contnuets people words Somecne na People rowed tom “The ight impression DBescibing you Two fist Fist impressions Making good. Deering Your ino Comesations fistimpiesson job Lets tak about [OH RB RESEESNG™ Taking about ‘business lunch Busnes inches Oteing and overluneh fond and arn feos Beceptrg food Taking about hes an snd dine dsiees ‘Sonar: Visitors Mikael has to meet thre vitor, but con id them? El companies p20 ti My ist job ast smole Payerdeonstens Two peop tk Talking about shout tes fst boy are pos eehations Tang about yourtteiob Company history Desereing Saying dates Twootthe resenting your companies laest company nstery compares inthe word Speaking in pubic SHUEURRG Apresertaion Tips orpuble Making short presentation toute compary speaking presentation ‘Scenario:The worst company in the world? Can Levan Stel morove is pbc image? Di creat ideas p28 ing tuck? Past sino and past Thee people GrestbusrassTakingobait, Describing tes continous tiieaeae ows cecgorsyouve peoples obs 0 ad naw obs mace Where were you DBeesting pet Events inthiee Describing when? ends Gecedes rons Seling your idea (GaRigeeai Eipiessions for ntration= | A short meeting Seling your Discussing meets Butinglorwara—interupting and idessina —_weriploce eas ourvionsord oteing your meeting te eprom Scenario: Stil poplar? Cana farvade company imorove its performance? Bltavice ps6 ‘Thelife coach —_—Adveg and ligation = Weis or sevice | Ward SteSS— | Alife conch aks le coaches Ging advice Wing about shouldandshouchitandtargets. giving seve or svavt her work probe ‘mustard musine {thing about ‘bigaten Experts atwork Oban snd Hein asa The T olpdosk Doss anyone Taking about ermsion have to problems eats win phone Wkethell obligations nd do havo fo, con cals deperiment? ne cant Asking for help Asking orp Five peool ask Asking forhelp Asking ‘ornela Swot awry savee ‘Seenario:A temible job Nasouh is unhapoy, Should he apo for another ob? Gh Writing emails pat 2 = mere practice alate on he dgtal nd print Werktokrr Grammar/ Functions Vocabulary Sayitright Listening Roading Speaking Wiiting Di Pressure 958) t Under pressure Prasentperiect with Budgets ‘Aman talks Pressureat work Discussing how ever schedules and ost pressure ‘you manage ‘ecdines stwork pressure st werk ave you dneit yet? Present perfect wth What hove they Siting todo yotand aroaay one?” bolore you sie Getting things done Pole requeste and Warasulain Toptips for Poltorequeste An emai veining done Veminders if suecesstul — andreminders_ remot management “Wvoe emai ‘Scenario: The Pessiurehead tour Orcansng a tour schedule anc the bucet Hi careors p64 cc LTT ‘Qualified for success? Edveaion and Thvge Brazen Sour education ‘raining bohers tlkabout nd vainng ‘Acadmic ‘er qualteatens ‘uaifcations anavanng Stages in «career |PBFEBeHeGE WRT [Carser (Word 5S)/) A designer tas “aking about ‘nd since, evelooment about nor career career ‘evelopment Selling yourself UeBinterviews ob skis ond Tiree people Seven ways to Interviewing : cuales answerieofunkajoo. you partner interwow interview Yor yeurjob ‘questions ‘Scenario: The promation Who will Anu promote in her deperent? EiPianning 972 at Being organised (Be.gonglaand the Intonation ng) Three people ake Amessy success. Taking about resent continuous ‘questions about goingon ¢ your plans fer plans and intentions Ire management ahd intetions must doit sriland be acing fo for Twopecrle Spontanety at Making Spontangous decisons taleabout thee wr Spontaneous sha precietors work situation decane ters make it Making arangerents Aphone calito Emailsmaking Arenging Anema to Wednesday instead nese anangements| meetngs can Srrangoments frrengements ‘Scanatio: Chaos atig aengements for ntrnational vistors Hi Products p80 Best-sellers Present andpast Product Howto creat passives ‘development abestseling Product Design features Design features Now prosucts ‘and product ite ele Vm afraid disagree (gfeeigland Directand Tone and ‘boss and her Diplomacy sagreeng Indvect cures ntonetion or empoyee and dreciness agieengand disagree Giegreeng Sconaio: Cerulean Sky Acomparyis involved a lawsuit EDI Satins pe8 Exta money First conditional Seling goods or ‘ce on seling Making ext's Consumer choice Seeend conditonal Three people Consumer types talk about ahat they thneng ‘ot dong Negotiating» Negotting Nogotiating Tree ree Four aden ree negetatons les for petting the ree’ ‘deal Shoulda supermaket stock anew product ling? Grammar 105 Functional language p16 Talking about your goVects ot Beste" Launening a ew product ‘Acosenpton fof product Discussing topics, ‘agreeing and dagreeng Taking about making end sevng money Imaginary sivations Negotiating swith your partner ‘Audioscripts piepresent simple adverbs of frequency Start up @ complete the time questionnaire. Compare your answers with a partner. A} What's your favourite time of day? Why? ‘amoming batterncon evening _d night F=) At work, what do you spend the most time doing? ‘reading and writing emails 4 working on the computer ' going to meetings ‘e do something else (What?) ‘making phone calls F=) What do you think is a waste of time? Why? ‘watching TV d doing housework b playing computer games something else (What?) going to tho gym [55 Do you usually have enough time to: ‘relax at weekends? see friends? b sleep eight hours anight? edo something else (What?) «finish your work every day? Reading — @ +) 1.1 Read and listen to some people's answers to the questionnaire. Write the names of the ae people in a-< He never goes to meetings. He spends most of hs time with his customers. He likes his job, but his favourite time of day is about 9.00 in the evening when he finishes work. He usually goes for something to eat at the snack bar next to the salon. He thinks cooking is a waste of time when there are so many {g00d, cheap restaurants nearby. After dinner, he often goes out to a karaoke ber or the cinema with his colleagues. He rarely gets home before midnight, Her favourite time of day is late at night, but she doesn't spend all her time at wark looking at the stars thiough @ telescope. She spends a lot of time on the supercomputer at the university and in meetings, {and she only uses the telescope one or two nights a week. She sometimes thinks that the meetings are ‘a waste of time because they last so fong, but she likes talking to her colleagues His favourte time of day is early in the morning because i's quiet and calm. He often gets up early to Practise and he usually spends three or four hours playing. If he has an important concert or recital, he practises for five or six hours. To relax, he enjoys cooking or taking his daughters to the park, but he says he doesn't have enough time to go to concerts. She thinks emails are 2 waste of time and that it’s much better to talk to people face to face. She spends most of her time at work in meetings or traveling. She says that with @ husband, three children and a fulltime job, she doesn’t have any spare time! But she always stops work at 6.00 in the evening and never works on Saturday afternoons or Sundays. © Read the texts again.Tick (v) the questions in @ that each person answered. 1 2 3 4 iso Talia Karshadian Oleg Karpinsky Janaki GoswamiGrammar a= Speaking Time in your life © Complete the sentences with the names of the people in Q. has children ‘gets up early. {900s out in the evening thinks meetings are a waste of time. doesn't like emails sometimes works at night. Present simple WouWe/Tney work/don't work. Do Wyoufwe/they work? He/Shertt ‘worksidoesn't work. Does he/she/it work? Use the present simple to talk about 1 Things that are facts/always true Live in Spain 2 Habits and repeated actions He practises for five hours every day. We often use the present simple with adverbs of frequency. Adverbs of frequency come before the main verb in a sentence, but after the verb be He usually arrives early. He's usually early >) GRARIMAR REFERENCE PAGE 108 © Underline the adverbs of frequency in the texts in Q. @© Complete the chart with the words you underlined in ©. % of the time 100% 50% 0% @ Complete the sentences with the correct adverb of frequency from @. Use each adverb once. 1 I don't lke coffee, so! drink it 2 He (90es running in the morning, He never misses a day. 31 have a hot drink before | go to bed. I's a hebit with me. 4 ‘Doyou 's00 your parents?’ ‘No, not very often 5 They have problems with the computer system, It almost always works well 6 We have a mesting on Tuesdays. It depends how busy DD Bevis wrarremctiok vse toortemven de ha followdoa, Alar tig ensstore ive has ae aca of frequency from @. every dayweek! | once/twiceithree times @ month/year | * get up early + waste time * chink coffee + read newspapers ‘check your emails during the day * go out for dinnerDiscuss the questions with a partner. Which of these social media sites do you use? Are they useful? Do you enjoy using them? Facebook Foursquare Linkedin Tumblr Twitter nt social media sites? 28 to promote How much time do you spend on diffe Does your company use social media products and services? Which ones? Write the names of the social media sites from @ next to descriptions 1-5. (started in 2003 by Reid Hott manl People use this site to find contacts that will help them in their job or career. Users can post a professional profile with information about their qualfications and professional skills. Is a useful site for professional networking, (started in 2006 by Jack Dorsey! This is a realtime information network which makes it possible to share information about events as they happen. Users can post information in short texts which can't be more than 140 characters. (letters) ong (started in 2004 by Mark Zuckerberg) This was the first social media site to become very popular. To join, you create a ‘personal profile’ and ‘add other users as friends. Many people like to use this site to share messages, information, photos ‘and videos with their friends online. Many companies also have a profile on this site (started in 2007 by David Karp) This is a microblogging platform and social-networking website. Users can post multimeda conten ‘and short blags and also follow the blogs of other users. Ths site links to all the other popular social media sites. It has a lat of younger users who work in the erts and media and is growing faster than any other social media site (started in 2009 by Denn's Crowley and Naveen Salvadurai) This is a location-based socialnetworking website for mobile devices such as sm: ccan tell their friends where they are fom their mobile phones. When users ‘check in’ to 2 location (say where they are), they can also win points, prizes and special offers from businesses in that areaWhat are you doing at the moment? © Compiote the sentences with the words in the box. device link location network past profila share at pecpaven aut 2 won nek ur Fasabook page por Sie afd uly pire 3. Thanks to social network sites, | now have a whole of friends and professional contacts all over te word 4 Mylo tite Fes changed 0 nood to upete my on inkoain sure ein: pod aide eo cars 6 tayo ied tc ait eee 6v ad wo peopl si shire kona, 2 Youn use your me phone oes em ny apa aly warns, on he beach Grammar | © compete the text about Twitter wth the verbs in the box he present change develop do drink happen (x2) plan read stay aia ‘Twitter invites users to post tweets in answer to the question ‘What you 2° of, more recently, ‘What °7' Tweets are always about what's happening now, this moment in ‘real time’. People can use Twitter to tel the \worid about the book they ® at the moment or even the cup of coffee they 4. And if something really exciting or important i for example, i the government has just falen and there's a revolution starting in the place where you're on holiday ar even if you discover your favourite celebrity in the same hotel as you, then Twitter is the ideal way to communicate it. The immediate, real-time nature of Twitter also * the way ‘companies communicate with their employees and customers. Smart businesses quickly discovered that ‘tweeting’ is an ideal way to tell the world about special offers and events they ° or products they , Speaking — @ interview your partner. Find out what he'she is doing at the moment. — Use the ideas in the box to make as many questions as possible Projects / work on news stories follow books/read music /listen people / follow onTwiter TV programmes / watchThink of at least two ways you could begin and end a conversation with @ stranger. Compare your ideas with a partner. ‘The weather and the time are two topics you can use to start and end conversations. Complete the expressions, 1 t's terrible weather, isn't it? Look at that 2 Can you tell me what the is? 3. Do you know what this talk finishes? 4 I's a beautiful day, isnt it? The ‘really hot. 5 Itmust be nearly time for 6 Is that the already? | didn't realise it was so late, Listen and check your answers. Work with a partner. Look at the clock faces. Write the correct time from the box. five past eleven four twenty half past three one fiftyfive quarter pas seven forty-five tenpastsix tentosix twelve forty two o'clock Write an alternative way of saying the time if you can, Compare your answers with a partner. ‘seven forty-five — quarter to eight Listen and check your answers. Listen and underline the stressed syllables in the sentences. Circle any unstressed vowels which are pronounced ‘>. 1 Is quarter past three 4. We want to finish before quarter to one. 2 We start at seven fortyfive, It already half past two. 3 They artive at eleven thirty. 6 Can you get here for eight fortyfive? Practise saying the sentences in What do you understand by the term ‘small talk’? Is it important to be able to - make small talk in your language/culture? Compare your ideas with a partner, Road the text about small talk. Are the sentences true or false? 1. People are usually interested in you 4. Personal questions are taboo in America 2. Listening is as important as speaking. 5 Personal questions are fine anywhere in the world Don't answer questions with just @ yes’ ora ‘no’. 6 Jokes translate well across all cultures,How to make successful small talk ] taboo - something that you must not say or do because it might offend or shock people Listen to two conversations and tick (¥) the topics} in each conversation. weather business gossip where they are 2 where they are Ww family gossip — normal conversation, Usually about people Listen again and complete the phrases. 1 How things with you? 5 Really? I didn’t 2 Really? That's, 6 I’san Pocation, isn't it? 3 Its been nice 7 Yes W's 4 How's ? 8 Well, it was nice you Write the phrases from @ in the table, Opening the conversation ‘Showing interest How are things with you? Keeping the conversation going Ending the conversation Work with a partner. Choose a topic from the box and have a conversation. Try to use some of the techniques and phrases from this lesson to keep the conversation going. holidays sport travel TV weather workLook at the social networking page for a Brazilian company in Séo Paulo. Answer the questions What kind of company is it? 2 What services does it offer? 3 Do you thinkit's a successful business? Casa Inglesa SP About i Casa Inglesa are your English language specialists in Sao Paulo. We specialise in English-language training {for adults and children and offer in-company classes, exams training and other language services including technical translation and interpreting. We also run Director: Kate Peron: courses for learners of Portuguese. ‘Owner: Jorci Morales Contact ‘Ay Osear de Morais, 1212, Pinhaios, 105510-004 So Paulo - SP Tels 55.21 2523 3612 / 3732 6460 vweuw.casainglesaSPH.com.br CCaca Inglesa SP signed a new contract with Air Brasia for Engish Language training of 600 fight attendants arc other personnel 2) You're going to hear a meeting between Jordi Morales and Kate Peroni. Before you listen, match the words 1-4 with their meanings a-d. . 1 shit ‘a. make better 2 exhausted b very tired 3 schedule © a period of work time, usually eight hours, during the day or night 4 improve d a list of what a person is doing and at what time +) 1.6 Listen to the meeting and answer the questions. ‘What problem is the schoo! having at the moment? 4 What two problems does Kate have with the stat? What time do the new shifts begin end end? 5 Who's exhausted? What don't the teachers like? +) 1.7 Two of the Casa Inglesa teachers, Rebekah and Hernani, are talking in the staffroom. Listen to their conversation and look at the timetable. Write the hours each person works and the problem he/she has. ca Casa Inglesa SP ood 4 Eee MORALS Leeeeerre eects ‘Monday-Friday FEMUR TU imal) 730-1330 | company early classes PORTUGUESE TEACHER 55 — adulls and business En ‘hoo elas 14,30-22.30 | Exam preparation Night schoo) classes© Read the emails and complete the information about the teachers’ hours and problems. To: Jordi Morales From: Consuoia di Ribeiro Subject: Resignation Dear Mr Morales For the last month, 've had to work two shifts every day ~ from 7.30 to 9.30 in the morning ant then trom 5.80 to 10.80 in the evening. | live a long way from the school, so this is especially ciffcult for me. | have to make the 60-minute journey between my house and the school four times a day! | wanted to exchange my morning classes with my colleague, Tim Barton, but Kate said this isn't possible and if| can't work these hours, | wil have to leave. |'ve worked here for seven. ‘years and am one of your most experienced teachers. Do | really have to resign? Is there no other solution? Yours sincerely Consuela di Ribiero To: Kate Peroni From: Tim Barton ‘Subject: Working hours Kate | have just received my new timetable and I see that my classes this year are from 2.90 to 5.30 — right in the middie of the afternoon. As you know, I'm only working part-time at the moment ‘because I'm studying for a dioloma at the university. |want to be flexible, but these hours are ‘almost impossible for me, | often have lectures in the afternoon. Is there any way | could exchange these classes with someone who works in the morning? Best wishes Tim © The teachers at Casa Inglesa decide to hold a meeting to discuss the problems. Work in groups of four and take the role of one of the teachers. Rebekah, look at page 96. Hernani, look at page 100. Consuela, look at page 104.Tim, look at page 106. Read your role card and look again atthe information about your character from @ or @. Make notes. Before the meeting starts, spend a few minutes making small tak with the person sitting next to you. See your role card for details When the meeting starts, take turns speaking to the whole group. Tell everyone what your problems are and say what you would like to change ‘As a group, produce a lst of suggestions about things that Kate and Jordi can do to make the teachers happy and improve the situation at Case Inglesa.2 Meeting people Look at the pictures and tell a partner what is good and bad about socialising in each situation, Look at the statements. Write A {agree}, D (disagree) or ID (it depends) next to each statement. | ike mesting new people. [Hind it easy to make conversation on any topic. ''m confident socialising in English | think socialising is an important part of business. Discuss your responses to @ with a partner. Read the text and match the headings 1-4 with paragraphs o-4. 1. The end of the business card 3 Networking made easier 2. The first business cards 4 The e-business card Something many people tink are quite ew, but people fstused 1 England nearly 400 years aga. Tradesmen used the cards to tell peonle 25 and as maps to find businesses. Vay Neople also sed them for %y zate digital contact details Bump Tecnologie have en app ther pones together to exchange contact details business card People are using apps, such pois near them and someting about tem. hn Fe eer mS: ors ‘out Read the text again and answer the questions. What did people use the first business cards for? ‘Are people stil giving out business cards? What does the Bump app do? ‘What do people use to help them remember the people they spoke to? What is the problem with some networking aops? Discuss the questions with a partner. + Do you stil carry a business card? Do you use any apps for your new business contacts?The right person Listening @ 9) 2.1 Floriana is at a networking event. Her Highlight app has put her in contact with two people —— she wants to meet, Marcus and Carlos. Listen to the conversations and match each person with a Listen again and complete the sentences. f next to the coffeo bar 4 I short blond hair. 1 a dark grey suit 51 near the main entrance 1 ate 61 e beard. Grammar __ )PROBSn#Sinpie and present Continuous Use the present simple to talk about permanent states or general truths. # Use the present continuous to talk about temporary things or things in progress. Compare: | work in London. eee ae z |'m working in Londen this week > GRAMAR REFERENCE MOE 107 ca © choose between the present simple and present continuous. \ have ‘m having blond hai and blue eyes Jim works | $ working in a diferent shop this week Ihave an interview this afternoon, $0 wear/ im wearing suit today I ove Linkedin. You make Ye making lts of usetul contacts | don't wore/ ‘m not working today because I'm on holiday. * | stay/ ‘mm staying wth my parents while my flats being redecorated He wears, wearin sun glasses al the time because he thinks he looks cool Vocabulary @ Label the pictures with words from the box. You don't need all of them. woeebuls . blonde, bald beard | vlende brown curt ark blue glasses long [ short moustache Say it right @_Labettne nouns in the box based on the final pronunciation ofthe final §=/s, 2! ora! apps businesses cards contacts detalsemalls faxes maps notes phones @® ») 22 Listen and check. Speaking (® Work with a partner. You're at a conference and need to meet someone. Student A, look at ae page 98. Student B, look at page 100. (2im Look at the handshakes and match them with a description. Offering just the fingertips means you think you're better than other Only use this when you know someone well. ‘Too strong is aggressive, ‘Aweak handshake shows you're not very confident. This is confident and always eppropriate. people. appropriate ~ suitable o right for asiu confident — fe happy and sure ot abiltes at you are ‘Are there any other ways of shaking hands or different physical greetings in your culture? How are they different and what do they show? Read the statement and discuss with a partner what things you can do to make a good first impression. Only 7% of our first impression of a porson comes from what he/she says. Read the text and tick (v7) the things it mentions. business cards clothes eye contact hai handshakes: jewellery hoes FIRST IMPRESSIONS Just seven seconds is all the time you have to make a good first hhave time ‘But how do people make their frst Judgements and what can you do to improve their impression? choose your fst words carefully, thanking people for ther time and using their name immediately People neice your a sure you keep your har smart and hai fist, so make nd prfessional ‘ter looking at your face, people look down to vyour feet, so make sure your shoos are polished and clean Try walking faster People who walk fast are seen as important and energetic Give a frm handshake, without obviously tying to break your partner's hand Always tke your business cards with you. What ison your card and how you hancle it says 2 lot ‘about your image eop your boy language positive ~ smile maintain eye contact and lean in towards the pereon you are talking to, In private and professional ite, rstimpressions ‘out so pay atonton to every move you makeListening he right impressio: @ Read the text again and choose the best answer to complete each sentence. 1 Use people's atthe star. a titles b names 2. People look at your first a face b shoes 3 Poople who walk are seen as more important. a slowly Bb quickly 4 Your handshake shouldn't be 100 a strong quick sit important 10 take a business card ais b isnt 6 You look people in the eyes, @ shouldn't b should © »))23 Listen to two first conversations. What mistakes do you think each person makes? @ Liston aguin and write D (Dong) oF F (Frede)noxt to the things each person does. work in sales buyand seliclothes lead a team sell apps Vocabulary @ Match the verbs in the box with the definitions to make certain of something by looking at it again to give someone something they want or need to exchange a product or service for money to get something by paying money for it to make something to kogp something in a good condition so it works well to prepare or arrange an activity or event to help customers, especially to provide food and drink for @ meal © choose three of the verbs from @ and write sentences to describe your own job. ® Work in groups of three. imagine wo of you mest at an event The pi you should invoduse yourself and tak abou you eb The hie person you should coserve. Wetch ha interaction nd stn to ther conversation, ‘Arvo, pode ove sugpeaon fx rorating Vey cud! do bape. 6 Saittroles soft ha chomot unless he coneroaen @ Has anyone ever made a bad first impression on you? Tell your group what he/she did that made such a bad impression. (5ee pting food and drink | talking about food dislikes | dietary requirements Start up @_ Where would you take the following people for a business lunch or dinner in your town or cara city? What kind of food would you offer (or not offer) them? ~ Compare your ideas with a partner. ? +2 group of three senior business executives from Japan + an important customer from one of the Gulf States + four young PR assistants trom Eurooe Bahrain, Kowa Catan te Urited Se turn costs coh can) Arab Entaes and Sau Arabia Reading — @ Read the text and match the headings 1-3 with paragraphs a-c. Diets around the world Panning a lunch The reason for lunch ‘Wen you'e planning @ business lunch, try to find out your guests are the first people what foods your guest doesn't to sit down and that they have like or can't eat. IF you invite c the best seats, Ofer your quests your guest to the best seafood something to drink and take time Tomartiniamnensmeniiid VAEREURMGUSRIR § leer marie reiiets (i oft RES) Sele eeesrccsoplienes: carat ie cuvcsaias So ee eee SEW IMG Mie uty “neal tel anon amenec sto nop mete Gece) aerate FRE accel Sak ania i aoe Co neigeMatcnaik, Cimumeretey tates, Cedtane: hare casi: eee TAMINRRN RCH CetaE Niseantlotie ure Ee TORR iG bane! TAMAR TERR qatar cher tbeRe seaoa gitar GRIDER SION Sah UR ew to bey © ead the text again and answer the questions ? 1 What nds of ood co peopl often have allrie o? $ 2 Watkins of fod do peorle sometimes nt eat or tate Prats © izcvss the questions witha parner er ere '* Do you know of any other examples of allergies? ‘made fram milk + Do you age srt be omatatoour wat opie do tha to & a yoortunnee sun 6 we an pla Dt a ion usually to build relationships or to 16Listen to the beginning of a business lunch at a restaurant Cape Town, South Africa. Tasneem Kayombe’s entertaining two prospective partners from Oman. Underline the correct answer. 1 The reservation is for 2 two people b three people « four people. 2. Mr Bashir would Ike a stil water sparkling water © no water, 3. MrHadd would like 2 stil water sparkling water 4 Biiyaniis 2 a spicy dish made with lamb ba spicy dish made with rice € a spicy dish made with rice ‘and lamb or chicken. 5 Anostrich is a kind of a chicken b lamb © bird 6 The ostrich is served with 4 = b 2 green salad © salad or vegetables and potatoes. LA. fii Offering and accepting ‘Would you like a drink? /‘a starter? / some sauce with that? Yes, | would / Yes, please. Id like a lime soda / the tomato salad. No, thank you. Ive had enough. That was delicious. Likes and dislikes Do yu like fish / spy food (cote ‘Yes, | do. No, | don’t. Complete the conversations from @. Listen again and check your answers, Tasneem: * stl or sparkling water, Mr Bashir? (Mr Bashir: 2 sparkling water, please. Tasneem: And you, Mr Hadid? Mr Hadid: prefer stil water - and. 20 order some iced tea as well Waiter: Of course. ‘Tasneem: Biryani is spicy dish made with rice and chicken or lamb, 4 spicy food, Mr Hadid? Mr Hadid: Student A, look at page 97, Student B, look at page 100. Role-play the situations using the language from aSeenario: Mikael has three visitors arriving today. Didier from Brussels and Ivan and Gael from Paris. Read the emails and make notes on the arrival times. pba My tran arrves at Cologne station at 10.45 a.m. Can someone meet me or is it better for me to get a taxi? Best wishes: (Our fight lands in Cologne at 9,80 am. | s00 there is. a train to the station = shall we meet you there? Best wishes Ivan and Gael Should got the 7030 train, e es 0 ee notes. ~ Hiall, ‘Thanks for sending me your fight and train details. [think it's best if! meet you all at the train station. The Brussels train usually arrives in Cologne at platform 7. Ivan and Gael can take the 10.30 train from the airport, This week, it's stopping at platform 10. There's a bank at the bottom of the stairs of platform 8. meet you there and then we can take a taxi to the office. Best wishes Mikael © Mikael has met Didier and is waiting for Ivan and Gael. Work with a partner. Student A, look at page 97. Student B, look at the pictures below. Which one shows Ivan and Gael?© +) 25 Mikael, wan, Didier and Gael are making plans for this evening. Listen to their Conversation and put a ick in the correct hoxes Can't eat dairy Doesn't eat meat Is allergic to fish Didier van. Gael © Fead the menus and work with a partner to choose the best restaurant. fi saitione- salmon, garlic, parsley and cream sauce ‘Penne arrabbiata - tresh chillies, garlic and romaroes "Penne in a creamy sauce with chicken, pects areca partes ae Pwzza 1¢ Classic original ~ simple and delicious: _ Vegetariana - peppers, red onion, ‘sweetcom, mushrooms and herbs. kato stason he four seasons: olives, nam, mushrooms and mised peppers "Inferno - pepperoni sausage and chillies Dessert Vania, sitawbeny or chocolate Panna cotta - vanila dessert Lemon cheesecake with a berry sauce ; 1 ih The Greek Taverna I leas) (WEEE we ‘Taatziki ~ yoghurt, cucumber and mint dip served with grilled Starters pitta bread gee Tialour ila gies cet om ofr Deimased sence bet, a hero gad int Ta Lamb meatballs. mint & cucumber yoghurt Pork pate, green salad. bread & butter Mains Keltedes ~ lamb meatballs flavoured with fesh parsley, mint & spices Fish of the day. new potatoes and vegetables Kalamari ~ deep-fried squid rings Steak with homemade chips, Spanakopita~ spinach & fea cheese with herbs wrapped ‘garlic & parsley butter in filo pastry Hanes egeabie se ae roa Desserts Tce cream, Homemade profiteroles, chocolate sauce Greek yoghurt and honey Classic créme brutée Fresh fruitCormpainces y Barack Obama poitician Madonnadsinger cOMputers ff President ofthe United States First job: assistant at Ses) Cer NSE pe tsa Tom GruiSe: actor Pai First job: hotel porter vee eee yay Look at some of the first jobs of the famous people above. Write the name of the person rnoxt to what they did. 1 4 manufacture Pe 2 5 collected tickets. 3 washed ishes 6 helped hotel guests with the'r luggage. Listen and check your answers, What was your first job? When was the first time you did something to earn money? What did you do? Tell your partner. thing abot ha fat soe ad | Gomplots-thé erence ‘Actuaries specialise inthe mathematics of sk Many work fr insurance companies Marcella Vasquez 39 Matthias Speck 47 Now: Head chef ang joint Now: Consultant actuary ‘owner of the Don Julio restaurant in Buenos Aires Salary: 23,000 pesos {about $5,000) 2 month Fistjob = Commis 2at the talon Bieu, in 2 with consultancy fiem Pearson Radley in London Salary: £250,000 a year First ob —Trainee 3 with Exxon Insurance, in Biacod experience bad experience Doced experience Dibad experience 0My first job Grammar [Paap InouferShenvWerThey worked earned helped WoutHe/She/luWelThey dant work dnt earn dc help ‘Where/When/WhatyWhy did l/youfhe/she/itwe/they work eam help? (= \We use the pest simple to talk about finished eventa in the past. 1 Regular verbs take -ed as an ending, but th ‘ere many irregular past verb forms. See the list on pat 2 The st for of be and can ae ion. UelShe wasiwasn't WeYouThey werefverert Wou/He/She//We/They could/couldn’t >) GRAMMAR REFERENCE PAGE 107 © complete the summaries with the correct past simple form of the verbs in the box. Listen again or look at audioscript 3.2 on page 120 to check your answers. MY TINGE JOD [eto cocoe ecco nd owt tun to esoch stout want le2) potent Vocabulary @ »))3.3 You're going to hear Matthias and Marcella talking about the pay and conditions in their first jobs. Match 1-6 with a-f. Listen and check. 1. Matthias's starting salary a from 9.000 5.00 ore 2. weeks of paid holiday year in Matthias’s job b two or fewer = 3. Matthias's working hours, © four 4 Marcelle's working hours 4. £28,000 per ennum 5 days off per week in Marcellas job @ less than €1,000 per month 6 Marcellas starting salary £ from 8.30 to 14.30 and from 18.30 to midnight @ Listen again and answer the questions 1 What could Mathias afordo do? 4. Did Morcella have to come to 2. Why da Matthas's boss sometimes give him extra time of? work on her days off 3 Whats a spit shit? 5. What couldrit Marcela afford todo? Speaking @ discuss the questions with a partner, What's the egal minimum wage in your country? What are ‘normal working hours’ for most people? atford —have enough money or How meny days’ or weeks' paid holiday do you get a year? aaas Goce teed How many days off do you get @ week? amount of maney that an employer Do you have good maths skills? What other skils do you have? is alowed to py @ worker by law What things cart you afford todo that you would lke to do? per annum —pe year You're going to interview a partner about their first job. Make questions to find out the information below. 1. When /first job? 5 time off?/ paid holiday? 2 Where / work? 6 How much / earn? 3. What / do? 7 ike the work? / your boss? 4 What / working hours? 8 What /Ilearn?“describing companies | saying dates Start up @ Work with a partner. Complete the table about companies with the words in the box. Brazil funiture retail Germ telecommunications insurance Renault Sony Spain Ca Cr Activity | “Amazon Bayer ls IKEA | Sweden 1 inn [earianioctane ai la | clothing manufacturer | Lloyds of London | Britain [2 Petrobras | petroleum and eneray ls {oka (ita 8 j 2 | Japan | electronics @ Make sentences about the companies in @ using the verbs in the box. Talk about your own company or a company you know well in the same way. Reading @ ead stout wo ofthe oldest companies iia ecepatige ares inthe world, What does each one do or make _—— mow and when wos it fiat stares? makes manufactures produces provides sells KONGO GUMI STORA ENSO FVocabulary Say it right Speaking ‘Which company or companies ... wasiwere founded by a foreigner? \was/were set up by a king? vwas/were a family business? \was/were important for the national economy? is/are now a subsidiary of a bigger company? ‘acquired lots of smaller companies? ‘washwere in business for 1400 years? has/have anual revenues of more than $10 bilion? ee © complete the definitions with the ighlighted words in the text. 1A is @ company that is more than 50% owned by a parent company. 2 When two companies they join together to form one bigger organisation 3 To isto start something, such as a business or organisation 4 Tho money a business eamns from its activities is its 5 are things a person or company buys to make more money in the future 6 are money that businesses or people borrowed and have not paid back 7 Abusiness goes ‘when it ofically admits it has no money and can't pay its debts 8 To 's to start citferent kinds of business activity or develop diferent products © wiite the verbs that go with these nouns. You can find them ell on pages 22 and 23, 1 acquisition acquire... 5. provision 2 merger 6 employee 3. production 7 supplier 4 specialisation 8 onner Dates The day of the month is said as an ordinal number, e.g. 1st, 2nd, 3rd. | The year is said as two pairs of numbers, e.g. 1974 = nineteen seventy-four. The years | from 2000 to 2009 are said as a whole number, e.g. 2007 = two thousand and seven. The century is said as an ordinal number, e.g. the 21st century. @ »)) 34 Listen and repeat. 1 ist May 2 1347 313th century 2nd February 1873 19th century 23rd July 1594 20th century 11th November 1998 21st century 17th June 2005 2010 2024 © wren a poienee procs saying ti ast sa ech ern th the Bina inte as ‘Alexander Bell invented the telephone the euro became the currency of Europe ‘the first man landed on the Moon Tim Berners-Lee invented the World Wide Web the French Revolution started Columbus landed in America 12th October 14923. 19th century 5 1991 14th July 1788 4 20th July 19696 Ist January 2002 ©... »)) 355 Listen and check your answers. @ Prepare a short history of your company or research a company that you're interested in. include key dates and as many of the highlighted words as possible from the text in © Present your company history to the class. Company history GDiscuss the questions with a partner. 0 were the audience? Have you ever given a speech or talk? When and where? How would you feel taking to an audience of over 100 people? Do you think it's better when you know the audience? WhyAWhy not? How would you feel giving a talkin English? Which of the things below do/would you worry about when giving a talk in English? Why? accent and pi grammar mistakes not punciation + people not understanding you derstanding people's questions forgetting w ple being bored Compare your answers with a partner. Do you worry about the same things? With a partner, brainstorm advice for people who have to speak in public. Read the text and choose the best option to complete the presentation tips. Are any of the Ti 5 tips the same as yours? for . 1 Remember your audience /people / hearers as you prepare your talk Find out about the room where you're going to give the talk and check that you will have all the machine / equipment / suppliars you need. Practise your tlk and make sure that itisr't too long or too short. Timing /Times / Hours is essential Check that any pictures / looking / visuals you're going to use [e.9, PowerPoint presentation slides) are clear and that everyone in the room willbe able to see them. Invoduce yourself at the beginning of your talk and explain to the audience what's going to happen. Begin your talk in a dynamic / slow / detailed way by asking an interesting question or setting Up a clear problem. Choose the right time to give out papers /handouts / tickets. Do you want people to look at them while you're speaking? Interact /Listen / Speak with the audience ~ ask questions and get people | involved. People learn better when they are actively taking part. 4Speaking in public Listening @ »))35 Listen to ola tal Toivonen is a company based in 1 1g about her company and complete the notes. ‘The company employs . It produces , It plans to expand into, 4 ‘The company needs *, Functional @ Listen again and tick (¥) the phrase(s) used for each stage of the presentation. language Presentation language 1. Beginning the presentation Today like to tak about Have you ever ..? Lets start with some background information. 2. Structuring the presentation I’ve divided my talk into Firstly... Secondly . Thircly After that, Finally. 3. Introducing new information So, that brings me to... Iinow look at... Let's move on to look CTT) 4 Coneluding and inviting questions. To sum up .. In conclusion In summary z Speaking © choose one ofthe topies below and prepare a three-minute presentation about it ANT ol etaTerss Things to think about a foreign company looking ‘weather, food, religion, working hours, to understand your country more the working week, popular brands, regional and social differences students at a which companylies) they own, Business school how they made their money, their background, people's opinion of them, current success © Give your presentation to the class. As you watch other presentations, think about the questions below. At the end of each presentation, give some feedback. ‘+ Does the presentation have a clear structure? ‘+ Does the speaker succeed in delivering his/her message? Is the presentation interesting? ‘+ How could the speaker improve his/her presentation?Scenario: @ Leviathan Steet is celebrating its 150th anniversary this year. Read the website information about the company today and discuss the questions with a partner. 1 2 How many plants does it have? How big's the workforce? 3 Where's the company based? What's the company proud of? elcome to Leviathan Steel tom Pee C= aco 6 Leviathan Steel is one of America’s most innovative steel producers. Our headquarters are in Pittsburgh, Pennsylvania, but we employ 4,000 people in five plants located across the United States, We supply steel to the construction and automotive markets worldwide and are proud to have one of the best employee safety records and environmentally- friendly records in our business. Bier enncs Meet os +) 3.7 Daniel Finkelstein, the CEO of Leviathan Steel, wants to make a film about the history of the company. He calls Judit Lorintz from Solar Productions to discuss the idea, Listen to the conversation and answer the questions. ‘Why does Daniel want to make @ film about the company? ‘What problem does the company have in Pittsburgh? Why's Daniel shocked? Who was Henry J Galaway? What was he lke? ‘What happened in 1895? ‘What does Daniel want Judit to research? | Henry J Galaway ~The ‘Red Devi of Pitsburght achievement -2 good ora diffu thing reputation — the general opinion poop strike —2 perad of time when employees Stop working because ofan argument with their employerCe a to make someone leave that pb furnace ~averyhot lace where matl can melt(tento liquid) ‘moan — not wanting spend money company in the world? = © ducit is researching the history of Leviathan Steel. Work with a partner, Student A, look at page 97. Student B, look at page 101. Exchange information to complete your company history file. the best options to complete her notes. What was the worst thing about the furnace operator’s job? a It was very hot work. b He hed to work very fest. ‘twas dangerous work 2 Henry J Galaway ‘a didn’t buy enough machinery, b didn't repair the machinery. € didn't know about machinery. 3. New laws in the 1920s and 1930s meant that Leviathan had to @ Aver: Leon's grandtther worked at Levithan Steel. Rood what Albort ld to Jult. Then choose 1 improve safety. b pay the workers more money. € employ more workers. 4 Who called Leviathan ‘the worst company in the world’? a. the safety inspectors. b the workers at Leviathan. ¢ the Pittsburgh News journalists 5 The workers were fired when 2. they arrived late bb there wasn't enough work. ¢ they asked for a contract. 6 Barnaby Galaway didn’t 2 earn a big salary. b come to the mills very often. ¢ make decisions. EnnEe ‘My grandfather worked at the original plant in the 1880s and 1890s. He did't like it much, but there weren't many other jobs in Pittsburgh, He worked operating the furnaces so it was very hot and very dangerous. There were often accidents. But the worst thing was that they had to work very fast. The big boss, that's Henry J Galaway, always wanted them to work faster to make more money. He was very mean as wel He didnt want to spend money to repair the machinery and keep it in g00d condition, so conditions were even more dangerous. The company had to modernise its machinery in the 1930s because of ew safety laws. All the same, when safety inspectors came they were shocked by what they sam. Some journalists wrote an article for the Pittsburgh News and the headline wasTs Leviathan the worst company inthe world? People in Pittsburgh stil remember that. But the worst thing was thatthe bosses didn't want to give anyone @ permanent contract. Tey wanted o be able to fire workers when there was less work. By that time the boss was Barnaby Galaway. He earned 2 very big salory, but he didn't come to the plant very often. He was more interested in jazz and playing got. He made some very bad decisions. © *))38 Listen to Judit talking to Al Mills, a production manager, about working at Leviathan Steel today. What ~ i does he say about the following? selaries safety ot Leviathan the environment making decisions © With» partner, prepare a short presentation about the history of Leviathan Steel. Use all the information you have from the employee interviews, the history files and website, Structure your presentation according to the headings below. + Honry J Gelaway and the earl history ofthe company * The company goes bankrupt + The strike of 1895 + A now beginning: Leviathan asa subsisiary of Acar + Leviathan from 1900 to 19708 + Working for Leviathan today @ Toke turns to give your presentation to the group. (Don't forget to use the presentation language on page 25.) Vote for the best one, aStart up @ Lookat the pictures and put them in order from the most to the least important invention, @ Teil your portner your order and explain your reasons why © wnat are some other important inventions? Dieta se apart Reading — @ Read the texts and match the titles with each one. past simple and past continuous 1 Arifcial colours 2 An artificial sweetener 3 The first microwave In 1946 Perey Spencer, Raytheon engineer, was working on magnetron tubes, which release miciowave radiation, when the bar of cholate in his pocket became warm. He thought the magnetron caused ths to happen. After testing his theory on com Kernels, which popped, and an eg, which exploded, he realised microwaves could cook food Quickly By 1854, te frst commercial microwave ovens became avallale through Raytheon, the fst domestic ones wore produced in 1967. In 1679 the chemist, Constantin Fahborg was working on now uses for onal tain is ab When he went home one dey. he forgot to wesh hs hands, hich tua out obo very lucky, Ho was eating a tread ol ater that evening when henaticed a sweet tate Fatiberg realised he was eating the chemical fom the experiment at work The niext day, he went back othe lab and started werking on what would become sacharn,Saceharinbecae| popular during the Second World War when sugar was not easily availabe, Today, itis in many products without sugar, rom det chinks tice cream. © The chemist Wiliam Pern was tying to find a cure for mala. In 1866. the young Englishman ‘wes working onan experiment when it produced a dak tick mature twas disappointing 25 itd have an effect on malaria, but Peskin noticed the colour twas the colour purple, which "was fashionable atthe tine He realised it worked well as dye or clates, sohe patented, made and sld it ‘carn kernels ~ the food used to make popcorn coal tar~ aliquid produced whon coal is made into-a soli fuel bum dye — a product tat changes the colou of someting patented ~ when a products patented it means the person who invented ithas the rights tothe product and others cannot produce it© Food tno texts in @ again and choose the correct answer 1 Percy Spencer trying to invent 4 He to add the sweetener to the microwave. his bread rol 2 vas b wasn't a planned b dirt plan 2 He cida't plan to melt 5 William Perkin was 2 abar of chocolate b an egg a a chemist b fashion designer 3. Constantin Fahlberg was looking for 6 Wiliam Perkin found a asweotener —_b anewuse for coal tar a acure for malaria -b anew colour dye Grammar __{/PastSimple and past continuous) "Use te pas simple forcomolted ations faa, um wallpaper —thck paper that you puton walls to decorate the inside Speaking He invented a purple dye. Use the past continuous to talk abit uniohed ai Tame RTES He was trying to find a cure for malaria, {ts also used to talk about an activity that was happening before the past simple event. He was doing an experiment when his chocolate bar became warm. > )GRAMIAR REFERENCE PAGE 19 © choose the correct form of the verb in the texts about inventions. 1 Alexander Fleming was investigating / investigated 0 becterie when he accidentally discovered / was discovering pencilin 2. Noah MevVicker developed / was developing wallpaper cleaner. The business was doing / id well uni people stopped / were stopping using coal ies. His son was playing /played with the cleaner when he saw /was seeing it could be 8 good childrens toy, He named it Play-Doh. 3. Spencer Siver created /was creating a special glue to use on noticeboard in ofices. He tied / was trying to sel for five years with no success. A colleague Arthur Fry thought / was thinking ofa use for twhen he read/ was reading book. The glue could be used to lightly stick paper to paper - the Postit note was born @ »)4.1 tisten to toanna, Chris and Jy! talking about their old jobs and their new ones. Match each person with two jobs. lawyer onlin banker farmer craphic designer chet company owner Write sentences using the past simple and past continuous to describe loanna, Chris and Jy''s jobs. b a ‘ © compare your sentences with audioscript 4.1 con page 121, Have you used the same tenses? Think about any ‘eureka moments’ you have had. Tell your partner what you were doing when they happened. Think about: % choosing a job = making decisions at work = + decisions in your personal ie.Look at the pictures and say which decade each one is from. 1980s 1990s 2000s Write down something you were doing in each decade professionally and personally. Tell your partner about what you were doing in each decade. Read the texts and match each one with a decade. 1980s 1990s 2000s | a The 30 Broadband became common in many parts of the world, rapidly increasing the speed of communication, Many technologies such as GPS also fell significantly in price. Sales and distribution of music, Vand film | changed, with Apple becorning a world leading company. The traditionally strong economies of the worid in Europe and North America suffered from the financial crises at the lend of the decade. Many new strong ‘economies emerged, in particular, China, India, Russia and Brazil | Unfortunately, this decade also saw some of the world's worst natural disasters, especially the tsunami that devastated mary countries b The The popular toys of the decade started the age of video games, Both Apple and Microsoft developed hardware and software. The first commercial mobile phone became available. Politically, many things changed as well. There was the end of traditional communism and the end of the Cold War. China continued its growth and liberalisation, Many South American counties retuned to democracy after a period of dictatorship. ‘The word started to pay attention to famine in Africa with the help of Live Aid. People also became worried about the effects of global warming and population growth, The Technology continued to rapialy change society with the growth of the World Wide Web and the PC. The number of web users grew at a rate of 3,500% 2 year, revolutionising business and ‘communication, Microsoft had their operating system on 80% of the world’s computers A number of conflicts happened ‘cross the world in Europe, Attica and the Middle East. However, in South ‘Africa, Nelson Mandela was freed and apartheid was over. Many scientific breakthroughs were ‘made. Cloning became possible and later fed to the famous cloning of Dolly the sheep. Genetically mosified foods became commonRead the texts again and answer the questions. In which decade did 1 people begin to buy mobile phones? 2 the price of a ot of technology fall? 3. apartheid stop? 4 the internet grow most rapiay? 5 other economies outside Europe and North America grow? 6 people become more concerned with the environment? Discuss the different events and trends mentioned in the text with a partner. What do you remember about each one? Look at the words in the box and match them with a graph. Some words match more. than one. decline decrease double fall fluctuate increase peak rise — re Which words mean slowly and which mean quickly? ‘gradually rapidly sharply steadily Complete the sentences with words from @ and 1. The number of users by 3,600% per year 2 Sales by 10% per year until production stopped last year. 3 After of 1.2 billion users, the number of users. between 11 1.2 billion for several yoars. 4 The economy of many developed countries by 1% oF 2% after the financial crisis of the world, the economies of countries such as China continue by 10% per year. Look at the graphs and take turns to describe one to a partner. your partner is describing, Ty to guess which graph TWEETS PER DAY, rr} 11200,000, Pots) ry oy Prete) PN) MUSIC SALES) 200 red rr er 400 te | a5 : | Selling your idee | Getting heard in meetings | expressions for putting forward your views and ideas Start up @ _ complete the questionnaire with the words in the box. [twos to aye 1 I try to makes jokes during a meeting. It stops things from getting too... ‘when people talk for too fong at a and a waste of time. 3 Hflgetthe to speak, talk for as long as possible. 4 I don't find it difficult to... other people when they are talking 5 I hate it when people 6 ‘ft think someone's talking I say so. 7 | find it difficult to know when to speak at a meeting, mot... » but i's a question of timing. 8 fl try and suggest @ new idea at a meeting, i's dificult to gat ‘people to listen or take it seriously. ‘me! © bo the questionnaire. Compare your results with a partner. How different are you? Listening © »)) 42 Listen to a meeting. Choose the correct option|s) to complete the sentences. are ‘Sometimes more than one answer is correct. 1. At the moment, the company has offices in a Houston b Mexico City © Guadalajara. * 2. The meeting is about a proposal to move the company to 1a Houston. b Mexico City. © Guadalajara 3. The company is going to 2 get bigger. b getsmaller, © stay the same size 4 Office space is more expensive to rent and buy in fa the United States. b Mexico 5 Most of the company’s customers are in fa the United States. b Mexico. Functional © The speakers use expressions to put forward their ideas and make themselves heard. language Put the words in the correct order. iust/here? fin Can /come/1 4 iciculous fof fel idea / Personally, / tht moving is /|/ the minute / Just 5 saying irish /1/ coud / was / Just what 1 interupt /t0/ Sorry 6 just/ something?! say /Can 1 2 3 © +) 43 Listen and check your answers to ©. © Wie th exprossions from @ inthe correct place in the box. Interrupting Preventing interruption Offering an opi 32