ALJEN’S PITSTOP

OPERATIONS MANUAL
CODE OF CONDUCT
Tables of Content

Consultation…………………………………..……………………………………........1
Roles and Action Standards…………………………………………………........1
Store Rules and Regulations……………………………………………………..1
Company Policy on Employee Conduct…………………………………………1
Part I: General Rules……………………………………………………….…..…….2-6
Courtesy and Service……………………………………………………………..2
Grooming………………………………….……………………………………....2
Attendance………………………………………………………………………..2
Logging In/Out…………………………………………………..……...2-3
Absenteeism…………………………………………………………...….3
Tardiness………………………………………………………………….3
Store Decorum……………………………………………………………...…..3-4
Employee Work and Responsibilities…………………………………………...4
Relationships with Superiors and Co-Employees…………………….…...……5
Trust and Confidence………………………………………………………....…..5
Health and Safety……………………………………………………..………...5-6
Part II: Administration of Disciplinary Process…………………………….........…6
Definition…………………………………………………………………………6
Implementation and Application of Penalties………………………………..6-7
Part III: Schedule of Penalties……………………………………....…………..…7-14
Logging In/Out………………………………………………………………...….7
Absenteeism………………………………………………………………...…..7-8
Health and Safety………………………………………………………………....8
Securing and Order………..………………………………………………….8-10
Job Performance and Attitude…………………………………………..….10-11
Conduct and Behavior……………………………………………..………..11-12
Employee Conforme………………………………………………....…………..……13