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  • CamScanner 03-22-2023 23.30.11

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    CamScanner 03-22-2023 23.30.11 (1)

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    5 views15 pages

    CamScanner 03-22-2023 23.30.11

    Uploaded by

    vermaashlene

    Copyright:

    © All Rights Reserved
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    of 15
    EAB Plans and suggestions English uses modal verbs to make suggestions, and a? New language Indirect questions indirect questions or the passive voice to politely Aa Vocabulary Business negotiations request information or point out a mistake. Fhe New skill Negotiating politely 41.1 MATCH THE BEGINNINGS OF THE SENTENCES TO THE CORRECT ENDI Cour fe tallments? Would you mind bringing @ [ Are you able to pay ¢ as soon as possible. @ | We might move forward with the contract the delivery date forward by a veel? © [ I would like to resolve this issue ¢ Chat you could design our new logo @ [Maybe we could discuss some ¢ Cifyou would consider buying in blk @ | We were thinking @ | Iimatraid | wash Scanned with CamScanner REWRITE THE INDIRECT QUESTIONS, PUTTING THE WORDS IN THE HoRRECT ORDER Could | expect | me | you) deliver | order? el J UC) ee eS d you tell me when, you expect to deliver dur order? 0) wondering Jud these || on. | was | where | clothes |_| can © 1} (to | Samia’s | | 1) | about | if} you} | was] | talk | | performance. (could | [wondering | (tell | (store? | ( product } you } me} _! } | order } Could } | this } | in } | whether } | can } © (hae) (whether) (invoice ) (was } mv.) L vou) wondering }{ paid) L yet. Lud 0! tel } (the) (Could) C is? }i__me_}| warranty }{ you || period }|__what_ } © (how) (new) (from) (was (the) (1) (product {is} [one.} (wondering } (old | different) | the | © when ) (you } | price} {_available?_) (will) me} Cthe } Could} be } (tell | | list} @ able} be} | 1) (offer) ( was] | a] (wondering) to} [me] (discount.} (would) you} «) Scanned with CamScanner 41.4 REWRITE THE SENTENCES USING THE PASSIVE VOICE I'm afraid you didn't pay our invoice on time. I'm afeaid our invoice wasn't paid on time. @ I'm afraid you missed our deadline. @ It looks as if you sent the wrong size. @ It seems that you did not apply the discount. @ I'm afraid you delivered our order to the wrong address. @ It looks as if you calculated the price incorrectly. © It seems that you do not train your employees very well. @ I'mafraid you did not satisfy our customers. i © it seems that you lost my order while it was being delivered. @ I'mafraid you did not cook my steak properly. @ It looks as if you have made a mistake. @ It seems that you still haven't fixed the printer. @ I'm afraid you did not check the document thoroughly enough. Scanned with CamScanner 41.5 CROSS OUT THE INCORRECT WORDS IN EACH SENTENCE, THEN SAY THE SENTENCES OUT LOUD I was wondering if you could / could you look at my presen 0 @ Could you tell / telling me when my order will be dispatched? a ® = | was wondering if you do / would be free to meet tomorrow. e oe —— Ae Q Bee 2 9 was wondering what time does the store open / the store opens. e bias ‘ 8 Could you tell me / know how much the new product should retail for? e Pee . *) Scanned with CamScanner Emphasizing your opinion #P New language Discours Aa Vocabulary Workplace Be New skill Emphasizing y: There are many English phrases for politely emphasizing your point of view. These are useful when you are dealing with disagreement in the workplace. 42.1 MARK THE SENTENCES THAT ARE CORRECT What we need is an up-to-date delivery schedule from you. schedule from you. What need is an up-to-date delive @ If! ask you, you won't find a better deal if you ask me, you won't find a better deal. oOo @ Actually, we are waiting for the factory to send us more of that product. We are waiting actually for the factory to send us more of that product. a @ The most thing is that we agree on schedule dates. The main thing is that we agree on schedule dates. @ What I'm saying is that | can offer free delivery on orders over a hundred. What | say is that | can offer free delivery on orders over a hundred Scanned with CamScanner Discussing conditions English often uses the first and second conditionals for P New language Conditionals ‘Negotiating with clients and co-workers, and the zero Aa Vocabulary Negotiating and bargaining conditional to talk about general truths. Fre New skill Discussing possibilities ce) 43.1 FILLIN THE GAPS BY PUTTING THE VERBS IN THE CORRECT FORMS To * MAKE SECOND CONDITIONAL SENTENCES i Ifthe contract___was (be) clearer, we __ would sign _ (sign) it now. e Ifthey (give) us a discount, we ____ (place) an order, ny O06 @ the product (be) cheaper, we (buy) it. If they (move) the deadline, we (meet) it. ° re 1 (reply) to the email now if (have) more time. ° * We (ell) more online if our website (be) faster. ° fuk We___(send) the package tomorrow ityou (order) before 9 tonight oe a the agency (send) us better temps, we (use) them again. : (work) lateevery right anit) my report for Friday. ——— (apply) for the job if the hours (not be) so long. —_____ Scanned with CamScanner 43.3. REWRITE THE ZERO CONDITIONAL SENTENCES, PUTTING THE WORDS IN THE CORRECT ORDER “theyte ) Products) (quality. ) sell} realy} (good) (if ) (well | Products sell really well if they're good quality. pay ) (38) (late fee.) (we) (ont] (on) (charge) (IF) (ime,) (percent | 0 (a) (customers) ( @ (need } (open } (helpline } (to) (Gem) LiF) [trom ) (is) (you) (Our) help.) 8am | wow (yeu) (=) (store) (you) (

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