8. BIBLIOGRAPHIE
« Evaluer et améliorer ses performances ~ Le Benchmarking»
Gerald J, Baln, AFNOR, 1994
«Benchmarking : a la recherche des meilleures pratiques »
MFQ. - Nanterre : Mouvement frangais pour la qualité, 1995
Fiche de synthése « Benchmarking »
‘MEO, Ref: FS 21
Rewue Quality Progress
+ Aerospace and Defense Contractors learn how to make their businesses
soar, juin 1995
= What Benchmarking books don't tell you, mars 1996
+ Can Benchmarking for best practices work for government ?, mars 1997
+ Benchmarking your plant against TQM best-practices plants (Part one),
mars 1998
+ Benchmarking your plant against TQM best-practices plants (Part two),
avril 1998
Benchmarking your plant against TQM best-practices plants (Part three),
mai 1998
Benchmarking your plant against TQM best-practices plants (Part four)
juin 1998
Internet :http:/Avww.robic.ca/publications/144.htm
Page $0 sur $2 Revue de Presse
« Un progrés décisif dans la compréhension du marché concurrentiel actuel »
Le Monde de 'Economie ~ 13 janvier 2000
«Une nouvelle théorie industrielle de Droite »
Le Figaro Economie ~ 17 janvier 2000
«Une nouvelle théorie le de Gauche »
Les Dossiers de Libération ~17 janvier 2000
«Un travail ts moyen, Moyennement formidable »
“Modération journal inteme de I'UDF) — Frangois Bayroux ~ 15,5 janvier 2000
« Benchmarkeurs, Benchmarkés, je vous ai compris !»
Discours du Général de Gaulle (extrait) — 18 janvier 1962
«
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