Community Affairs and Development Office Frontline ServicesHomeowners Association/Samahang Magkakapitbahay/Civic Organization Request of every association, neighborhood/organization to have an observer or to assist them in accommodating inquiries of their members during general assembly. Office or Division : HOAICIVIC ORGANIZATION Classification = ‘SIMPLE Type of Transaction : GOVERNMENT TO CITIZEN (G2C) Who may avail: REGISTERED HOA, ORGANIZATION AND NEIGHBORHOOD IN MUNTINLUPA CITY CHECKLIST OF REQUIREMENTS: WHERE TO SECURE Request letter fo CADO (1 original and 1 ASSOCIATION, CIVIC ORGANIZATION OR. documents to HOAJCivic Org. Division required documents and check for completeness 2.1 Upon the completion of request letter and by-laws, the CADO personnel will set the schedule of the General Assembly. photocopy) NEIGHBORHOOD FEES AGENCY |TOBE | PROCESSING PERSON CLIENT STEPS ACTION | PAID TIME RESPONSIBLE 7. Sign in the Clients | 7. Give the NONE | minute | Manolo A. Dullavin Log Book in the Logbook to the Community Affairs Information Desk. client. and Development Office 2. Submit the required |2Receivethe | NONE | 9-Sminutes Wenida Castilo Community Affairs and Development Office3.Upon the scheduled General Assembly Officers shall check if the attendance reach the quorum, 3. Assigned personnel of CADO shall check the attendance. NONE, 3-5 minutes Wenida Castilo Community Affairs and Development OfficeHomeowners Association/Samahang Magkakapitbahay/Civic Organization Request of association, neighborhood or organization in Muntinlupa City to have an observer or election committee during their election Office or Division HOA/CIVIC ORGANIZATION Classification: | SIMPLE Type of Transaction : ‘GOVERNMENT TO CITIZEN (G2C) Who may avail: | MUNTINLUPA CITY REGISTERED HOA, ORGANIZATION AND NEIGHBORHOOD IN CHECKLIST OF REQUIREMENTS. WHERE TO SECURE Request letter to CADO (1 onginal and 7 photocopy) ‘Association, Civic Organization or Neighborhood Office Form of Certificate of Candidacy (QF CADO/ C001) ‘Community Affairs and Development Office Organization Constitutions/By-Laws (1 photocopy ‘Association, Civic Organization or Neighborhood Office List of Watchers ( 1 original copy oF Biodata with 2x2 picture) ‘Association, Civic Organization or Neighborhood Office List of Qualified Voters ( Base on Master's list ) ‘Association, Civic Organization or Neighborhood Office FEES TOBE |PROCESSING| PERSON CLIENTSTEPS | AGENCY ACTION | PAID TIME RESPONSIBLE T. Sign in the 7. Give the Logbook | NONE | 7 minute ‘Manolito A Clients Log Book. | to the client. Dullavin__ in the Information Community Affairs Desk and Development Office 2. Submit the DReceive the NONE | 3-5 minutes | Wenida D. Castilo required required documents Community Affairs documents to mont Persclongne HOA/Civie Org. 2.1 Check the Office Division veracity and completeness of documents 2.2 Upon ‘completeness ‘CADO personnel will schedule the election.3 Informingthe — [3.Assigned NONE | 3-Sminutes | Wenida Castillo members of personnel shall start Community Affairs association, civic | the election at and Development org or exactly 8:00 AM and Office neighborhood that | finish until 12:00 nn the election day | only will start at 8:00 AM until 12:00 nn only 4. Assigned 4_CADO personnel | NONE 2hrs Wenida D. Castillo watchers during | will start the Community Afairs election shall counting/tabulation and Development check the of votes at exactly Office counting/tabulation | 1:00PM -3:00 PM of votes at exactly 1:00 PM - 3:00PM 5. Presence of |5.cADO personnel [NONE |Thrforthe | Wenida D. Casiilo members and will declare the declaration of | Community Affairs candidates during | winners of the winners and Development the announcement | election. Office of winners 2 days for the 5.1 CADO minutes of personnel shall election accomplish the minutes of the election and submit to division head and department head 6, Elected officers |. CADO personnel | NONE Tobe Wenida D. Castillo shail submit shall coordinate the scheduled | Community Affairs request letter for _| request of elected by the Office | and Development Oath taking officers to the Office ofthe Mayor Office of the Mayor to schedule for oath taking 6.1 CADO personnel shall inform the TequestorKasalang Bayan Every February, June and December City Government of Muntinlupa is conducting solemnnization of unmarried couples who have lived together for 5 years onwards with child/children born out of wedlock. Office or Division: _| Special Project Division Classification = ‘Simple Type of Transaction Government to Citizen Who may avail: Muntinlupa City) Unmarried Couples who have lived together for 5 years onward with children bom out of wedlock (One of the couple must be residing in CHECKLIST OF REQUIREMENTS WHERE TO SECURE ‘Applicants must be at least of legal age (18 years old and above) Unmarried Couple Parent's Consent for applicants who are 18 to 20 years old (1 original copy). Parents advice applicants 21 to 24. Local Civil Registry Office Couples shall personally apply _at Community Affairs and Development Office Unmarried Couple who are co habiting for 5 years Form QF CADO/ FOO? (information Sheet) Community Affairs and Development Office Community Tax Certificate (1 original copy and 1 photocopy) Barangay Office Certificate of No Mariage (CENOMAR) (1 original and 1 photocopy) * Make sure to secure the Official Receipt for refund Philippine Statistic Authority Goverment Issued Identification Card of Post Office, COMMELEC, SSS, GSIS, School or the applicants Employer's ID FEES TOBE | PROCESSING PERSON CLIENT STEPS | AGENCY ACTION | PAID TIME RESPONSIBLE 1. Sign inthe 1. Give the Logbook | NONE Tminute | Manolo A. Dullavin Clients Log Book | to the client. Community Affairs in the Information and Development ice Desk.& 2 Applicants shall ) 2 Receive the NONE | 3-5 minutes Joanne R Vivo proceed to required documents Community Affairs Windows 2 or 3 and Development 2.4 Check the Office veracity and completeness of documents 22 Upon the completion frontiiner shall issue the ‘Acknowledgement Receipt indicating the couple's assigned number in Kasalang Bayan 3. Upon the 3. Give the NONE | 35 Minutes Joanne R Vivo encoding of Marriage Certificate Community Affairs information in the | and confirm to the and Development Marriage couples if the Office Certificate, indicated couples shall information are retum to Windows | correct. 2013 -CADO before the 3.1 Couples will scheduled date of | sign the Marriage Kasalang Bayan _| Certficate to confirm the correct information and shall sign the Marriage Certificate 4 Before the 3. Give the NONE 7 minute Joanne R Vivo scheduled date of | Marriage Certificate Community Affairs Kasalang Bayan —_| wherein they will and Development Witnesses sign as witnesses Office (Ninong and Ninang) of the couple shall proceed to Window 2 or 3- CADO to sign the Marriage Certificate5. On the 5. Receive the NONE | 3 Minutes Joanne R Vivo scheduled date of | Official Receipt Community Affairs Kasalang Bayan and Development Couples shall 5.1 Couples will Office present the Official | sign to the refund Receipt of sheet CENOMAR to claim their refund | 5.2 Issuance of refund worth 570 pesos 6. Upon the 6. Issuance of NONE | 10 working Joanne R. Vivo availabilty of Marriage Certificate days after Community Affairs Marriage Contract | with Registry Kasalang and Development with Registry Number and signed Bayan Office Number and by the Solemnizing signed by the Officer Solemnizing Officer, one of the couple shall proceed to Windows 2 or 3- CADO to claim the said document.Request for Burial Assistance Granting financial assistance to the surviving spouse or the nearest kin of the deceased person amounting to Php 7, 500. Office or Division : ‘Special Project Division Classification ;_| Simple Type of Transaction: | Goverment to Citizen Who may avail: | Bereaved Family whose deceased is residing in Muntinlupa City CHECKLIST OF REQUIREMENTS WHERE TO SECURE Certified True Copy of Death Certificate with Registry number (1 Original and 2 Photocopies Local Givil Registry Office Claimant must be an immediate famity member 7. Spouse 2. Children 3. Parent or 4. Sibling Cerificate of deceased and Indigency issued by the Barangay to the legitimate claimant Barangay Office Form of Request for Burial Assistance (QF CADO/B001) ‘Community Affairs and Development Office Govemment Issued Identification Gard of the deceased ‘Senior Citizen, DFA, Post Office, PWD, Comelec, S88, GSIS, LTO etc. with Muntinlupa City Address Claimant's Muntinlupa Care Card People’s Coordinating Office (PCO) Claimant's Community Tax Certificate | Barangay Office AGENCY | FEES TO ] PROCESSING PERSON CLIENT STEPS ACTION BE PAID TIME RESPONSIBLE 1.Signinthe | 1.Give the NONE Tminute | Manolo A. Dullavin Clients Log Logbook to the Community Affairs Book in the client. and Development Information Office Desk.Joanne R. Vivo 2. Applicants 2. Receive the NONE 3 minutes Community Affairs shall proceed to | required and Development Windows 2 or3 | documents ie: 2.4 Check the veracity and completeness of documents 3. Filling up of | 3. Checking of NONE |” 3 Minutes Joanne R. Vivo Form to Request | provided ‘Community Affairs for Burial information and Development Assistance (QF Office CADO/B001) 4. Claimant shall | 4. Officer shall NONE 1 minute Joanne R. Vivo choose ifthe | inform the Community Affairs voucher willbe | claimant that they and Development paid to have 2 options in Office accredited Burial Assistance: funeral parlor or will be encash to 7,500 pesos A. Funeral Voucher - can be Paid directty to accredited funeral parlor B. Individual Voucher - convertible into cash but releasing of cash shall be scheduled = * Both vouchers are worth 7,500 pesos=, 5. Release of Voucher 5. Issuance of Individual or Funeral Voucher 5.1 Those who chose Individual voucher shall be notify thru text message upon the availability of fund 5.2 Upon encashment of Individual voucher claimant shail present the voucher and fill-up the ‘Acknowledgement Receipt if in case the claimant is not available, representative shall present an authorization letter and attach 1 valid ID of the claimant. NONE 1 minute for Funeral Voucher 30 working days for Individual Voucher to encash Joanne R- Vivo Community Affairs and Development OfficeRequest for Wreath City Government of Muntinlupa way of visual expressing sympathy and respect to every Muntinlupefio who passed away. Office or Division : ‘Special Project Division under Hatid Serbisyo Classification : | Simple Type of Transaction: | Governmentto Citizen Who may avail: _| Bereaved Family whose deceased is residing in Muntinlupa City CHECKLIST OF REQUIREMENTS: WHERE TO SECURE Death Ceriificate with Registry Number (1 photocopy) Philippine Statistic Authority Form OF CADO B003 ‘Community Affairs and Development Office FEES AGENCY |TOBE | PROCESSING PERSON CLIENT STEPS ACTION __| PAID TIME RESPONSIBLE 1. Sign in the 7. Give the NONE T minute ‘Manolita A. Dullavin Clients Log Book | Logbook to the Community Affairs and inthe Information | client. Development Office Desk, 2. Requestor 2. CADO NONE | 2minutes Sonia M. San Pedro shall proceed to _| personnel shall Community Affairs and Windows 1 and | give the form Development Office fillup the form QF | GF CADO B003 CADO B003 and check the completeness of the form upon filling up by the client3. The requested wreath will be delivered to the wake and representative from the bereaved family shall submit 1 photocopy of Death Certificate upon delivery 3. CADO personnel shall Teport the Tequest to the accredited flower shop. 3.1 Flower shop will detiver the wreath and request fora copy of death certificate from the bereaved family NONE aay Sonia M. San Pedro Community Affairs and Development OfficeRequest for Chair, Tents, Tables and Service Vehicle This aims to provide logistic services such as chairs,tables,tents and service vehicle for our constituents to cut the cost of their expenses when they have events. Office oF Division : ‘Special Project Division under Hatid Serbisyo Classification: | Simple Type of Transaction: | Government to Citizen Who may avail: _| Residents of Muntinlupa CHECKLIST OF REQUIREMENTS WHERE TO SECURE Form OF CADO £001 — Request for chairs, tent and tables FORM QF CADO £002- Request for service vehicle ‘Community Affairs and Development Office shall proceed to _| personnel shall Windows 1 and | give the fillLup the form to_| necessary request: request form. Service vehicle. | 2.1 CADO QF CADO E001 | personnel shall assess the or availability of the request Request for item Chairs, Tables and Tents - QF CADO E002 FEES AGENCY |TOBE | PROCESSING PERSON CLIENT STEPS. ACTION _| PAID TIME RESPONSIBLE. T. Sign in the 1. Give the NONE [1 minute Manolo A. Dullavin Clients Log Book | Logbook to the Community Affairs and in the Information | client. Development Office Desk 2. Requestor 2. CADO NONE | 3 minutes ‘Sonia. San Pedro Community Affairs and Development Office3. Subject to 3. CADO will NONE 1-2 days ‘Sonia M. San Pedro availability, item | inform the Community Affairs and will be delivered | requestor if the Development Office on the scheduled | item is available date and shall deliver requested item. 3.1 If service vehicle is available on the requested date, it will be granted. in addition, if the service vehicle will be travelling outside Muntinlupa CADO personnel shall secure a travel permit from City Admin and shall inform the requestor if the travel permit is approvedRequest for Interment in the City Public Cemetery Burial assistance provided by the City Government for the bereaved families whose deceased is residing in Muntinlupa City to have free interment service at the City Public Cemetery. Office or Division : ‘Special Project Division under Muntinlupa Ciy Public Cemetery Classification : | Simple Type of Transaction: | Government to Citizen Who may avail: _| Bereaved Family whose deceased is residing in Muntinlupa City CHECKLIST OF REQUIREMENTS WHERE TO SECURE Death Certificate with Registry Philippine Statistic Authority Number (1 photocopy) Request form for interment or wake _| Muntinlupa City Public Cemetery FEES AGENCY TOBE PROCESSING PERSON CLIENT STEPS. ACTION | PAID TIME RESPONSIBLE 7. Sign in the 7. Give the NONE | {minute Antorio R. Sioc Clients Log Book | Logbook to the Community Affairs and in the Information | client Development Office Desk of the Public City Cemetery 2. Requestor will |2. CADO NONE | 1-2minutes | Ma. Lourdes Enriquez be interviewed —_| personnel will Community Affairs and and fill up request | interview the Development Office form with death | requestor certificate 2.1 CADO personnel will check the completeness of request form and veracity of the Death Certificate3. Ocular visit of the assigned niche and confirmation of the scheduled interment 3. CADO personnel will guide the Tequestor to the assigned niche and shall inform the requestor that the deceased body will stay at the niche for only years. 3.1 CADO personnel shall confirm the schedule of interment NONE ‘5 minutes: ‘Wa, Lourdes Enriquez Community Affairs and Development OfficeRequest for Cremation at Muntiniupa Public Crematorium Burial assistance provided by the City Goverment for the bereaved families whose deceased is residing in Muntinlupa City to have an affordable cremation service at the Muntinlupa Public Crematorium. Office or Division : ‘Special Project Division under Muntinlupa Giy Public Gemetery Classification: | Simple Type of Transaction > Government to Citizen Who may avail: | Bereaved Family whose deceased is residing in Muntinlupa City CHECKLIST OF REQUIREMENTS. WHERE TO SECURE For Indigent and Non- Indigent Certified True Copy of Death Certificate with Registry Number (loriginal, 1 Photocopy) Local Givil Registry Government Issued Identification Card of the deceased ‘Senior Citizen, DFA, Post Office, PWD, Comelec, ‘SSS, GSIS_with Muntinlupa City Address Government Issued Identification Card of the authorized representative ‘Senior Citizen, DFA, Post Office, PWD, Comelec, SSS, GSIS and other valid id with Muntinlupa City Address. Barangay Certification of Residency of the deceased Barangay Hall SSD Certificate of Indigency (Authorized representative) Social Service Department, City Hall Community Tax Certificate (CEDULA) Barangay Hall / Treasury Office, City Hall Muntinlupa Care Gard People’s Coordinating Office, City Hall ‘Application for Cremation (GADO 8006) ‘Community Affairs and Development Office, City Hall Authority to Cremate (CADO B011) ‘Community Affairs and Development Office, City Hall ‘Acknowledgement Receipt of the cremated remains (CADO B010) ‘Community Affairs and Development Office, City Hall Notarized Kasunduan Form ifnot | approved as Indigent (CADO B14) ‘Community Affairs and Development Office, City Hall Notarized Kasunduan Form for incomplete requirements (CADO 5007) ‘Community Affairs and Development Office, City Hall Payment based on the category of the deceased + Indigent (Php 7,500 } nocashout but burial assistance voucher will be charged to ‘the cremation process + Non-Indigent (Php 10,000) + _ Non- Resident (Php 25,000) For Non-Resident Certified True Copy of Death Certificate with Registry Number (loriginal; 1 Photocopy) Local Civil Registry ‘Application for Cremation (CADO 006) Community Affairs and Development Office, City Hall Authority to Cremate (CADO B0T1) Community Affairs and Development Office, City Hall ‘Acknowledgement Receipt of the cremated remains (CADO B010) ‘Community Affairs and Development Office, City Hall AGENCY |FEESTO | PROCESSING PERSON CLIENT STEPS ACTION | BE PAID TIME RESPONSIBLE T.Signinthe | 7.Give the NONE Tminute | Manolo A. Dullavin Glients Log Logbook to the Community Affairs Book in the client. and Development Information eatin Desk. Joanne R. Vivo 2. Authorized 2. Receive the NONE 3 minutes Community Affairs Tepresentative | required and Development shall proceed to | documents Office Windows 20r 3 | 2.1 Check the tosubmitthe —_| veracity and requirements —_| completeness of documents 3. Filling up of _ | 3. Checking of NONE 3 Minutes Jeanne R. Vive Formfor thase | provided Community Affairs claimants who _| information and Development completed the ca requirements: CADO B006 and CADO B011=, 3.1 Filling up of 3. Checking of | NONE 3 Minutes Jeanne R. Vivo Form for those | provided Community Affairs claimants who _| information and Development completed the ane requirements CADO B006, BO11, notarized B007 and 8014 4 Authorized — [4. Officer shall__[ None 4 minute Jeanne R. Vivo representative | inform the Community Affairs shall choose the | claimant about and Development available the available amie schedule schedule. 4.1After confirming the schedule, the officer shall inform the operator about the schedule Authorized |. Collection Indigent— | Tminute | Camille Joyce Ramos fepresentative | officeraccepts | Php 7500 Community Affairs shall pay the the payment (No and Development respective cashout Office amount based | 5.1 Collection _| but burial onthe category | officer shall issue | assistance of the deceased. | an official will be receipt. charged for cremation 5.2 Officer shall | service issue a Cremation Non- Voucher for Indigent - indigent Php deceased 10,000 Non- Resident - Php 25,000==, 6. Authorized 6. Checking of | NONE T minute Maria Lourdes representative | provided Enriquez shall fill out the | information Community Affairs Acknowledgeme and Development nt receipt of Office cremated remains (CADO 010)