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St.

Petersburg School of Economics and Department of Management Saint Petersburg


2024
management

STRATEGIC MANAGEMENT

Leshchenko Natalya Petrovna,


Ph.D. in Economics, Ass. professor
St. Petersburg School of Economics and Department of Management Saint Petersburg
2024
management

Unit 6.
Strategy lens, business strategy
and models

Business models…
Department of Management Strategic Management Course Saint Petersburg
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LEARNING OUTCOMES

1. Understand the logic of the strategy lenses

2. Assess business strategy in terms of the generic competitive strategies of cost leadership,
differentiation and focus.

3. Understand the logic of hybrid strategies and how new strategies can be identified with the help of the
strategy canvas.

4. Apply principles of interactive strategies and game theory and the benefits of competition vs
cooperation to business strategy.

5. Identify and apply business model components: value creation, configuration and capture.
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Lecture issues:

1. The strategic lens and strategic choices


2. Business strategies: Competitive and Interactive strategies
3. Business models
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1. THE STRATEGIC LENS AND STRATEGIC CHOICES


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DESIGN LENS
Design lens Experience lens Variety lens Discourse lens
Rationality
The design lens views strategy
development as a logical process of
analysis and evaluation.

Igor Ansoff , Michael Porter.


'rational economic man’

Innovation Legitimacy
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DESIGN LENS

Three assumptions about Two key views about the IMPLICATIONS:


how strategic decisions are nature of organisations: The design lens is useful in
made: - Organisations are highlighting the potential
- Systematic analysis is key hierarchies value of systematic analysis,
step-by-step sequences and
- Analysis precedes action - Organisations work
the careful engineering of
mechanically
-Objectives should be clear organisational objectives
and systems.
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EXPERIENCE LENS – STRATEGY AS EXPERIENCE


Design lens Experience lens Variety lens Discourse lens
Rationality
The experience lens views strategy
development as the outcome of people's
taken-for-granted assumptions and ways of
doing things.
History and culture matter.

Herbert Simon
Innovation Legitimacy
Behavioural Theory of the Firm
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STRATEGY AS EXPERIENCE

IMPLICATIONS
Three important warnings: Positive practical advice:
- Analysis is typically biased to some extent. - Analysis can cost more than it's worth.
- Watch out for undue conservatism. - Experience may provide the best guide.
- Change is hard. - Challenge the consensus.
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VARIETY LENS – STRATEGY AS VARIETY


Design lens Experience lens Variety lens Discourse lens

The variety lens views strategy as Rationality

resulting from the bubbling up of new


ideas from the variety of people in and
around organisations.

Evolutionary theory ( Variety, Selection


and Retention),
Complexity theory Innovation Legitimacy
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STRATEGY AS VARIETY

- Variety. Organisations and their Managers need to be wary of assuming they


environments offer a rich 'ecology' for the can wholly control the generation and adoption
generation of different ideas and initiatives. of new ideas.
- Selection. A good idea may fail simply IMPLICATIONS
because it does not meet existing selection
- Allow for emergence.
rules.
- Encourage interaction, experiment and
- Retention may happen as particular policies
change.
or preferences become embedded in the
organisation. - Attend to key rules.
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DISCOURSE LENS - STRATEGY AS DISCOURSE


Design lens Experience lens Variety lens Discourse lens

The discourse lens views language as Rationality

important both for understanding and


changing strategy and for managerial
power and identity.

Michel Foucault

Innovation Legitimacy
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STRATEGY AS DISCOURSE

Three effects of strategy discourse: IMPLICATIONS:


• Shaping understanding. • Use strategy discourse skilfully.
• Defining identities. • Treat strategy discourse sceptically.
• Instrument of power.
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Strategy as…
Design Experience Variety Discourse
Strategy develops A logical process of People's experience, Ideas bubbling up from Managers seeking
through... analysis and evaluation assumptions and taken- the variety of people in influence, power and
for-granted ways of doing and around organisations legitimacy through the
things language they use
Assumptions Mechanistic, hierarchical, Cultures based on Complex, diverse and Arenas of power and
about rational systems experience, legitimacy spontaneous systems influence shaped by
organisations and past success discourse
Role of top Strategic decision makers Enactors of their Creators of context Manipulators of language
management experience
Key implications Recognise that people's Undertake careful and Be sensitive to ideas. from See through strategy
experience is central but thorough analysis of the bottom, the periphery language to uncover
also needs challenging strategic issues and even outside the hidden assumptions and
organisation interests
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STRATEGIC CHOICES:

Strategic choices

Business strategy Choices Strategic directions Strategy methods


about business Choices of products, How to pursue strategies:
positioning relative to industries and markets to organic, acquisition or
competitors pursue alliance
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BUSINESS STRATEGY AND MODELS


cost leadership

differentiation
Competitive
strategies
focus
Business models
- value creation hybrid
Business
- value
strategy
configuration
- value capture interdependent
strategy
Interactive
strategies
cooperative and competitive
strategy (game theory)
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2. BUSINESS STRATEGIES
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COMPETITIVE GENERIC STRATEGIES

Competitive advantage
Porter’s Generic
Strategies Uniqueness
Low cost
(Differentiation)
Broad
1. Cost leadership 2. Differentiation
Competitive target
scope
Narrow
(Focus)
(niche) 3a. Cost focus 3b. Differentiation focus
target
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COST-LEADERSHIP STRATEGY

Cost-leadership strategy involves becoming


the systematically lowest-cost organisation
in a domain of activity. Economies of
Input costs
scale
Four key cost drivers:

Product/process
Experience
design
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COST-LEADERSHIP STRATEGY

Tough requirements for cost-based Market standards:


strategies:
• a business's cost structure needs to be • Parity with competitors in product or
systematically lowest cost service features valued by customers
• low cost should not be pursued in total • Proximity (closeness) to competitors in
disregard for quality terms of features.
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DIFFERENTIATION STRATEGY

Primary differentiation drivers


Differentiation strategy involves
uniqueness along some dimension • Product and service attributes
that is sufficiently valued by • Customer relationships:
customers to allow a price • customer services and responsiveness
premium. • customisation
• marketing and reputation (brand)
• Complements

Differentiators should pay close attention to costs, especially in areas irrelevant to their sources of differentiation.
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FOCUS STRATEGY

A focus strategy targets a Cost focusers identify areas Successful focus strategies
narrow segment or domain of where broader cost-based depend on at least one of
activity and tailors its products strategies fail because of the three key factors:
or services to the needs of added costs of trying to satisfy
that specific segment to the a wide range of needs. 1. Distinct segment needs.
exclusion of others.
Differentiation focusers look 2. Distinct segment value
for specific needs that broader chains.
differentiators do not serve so
3. Viable segment
well.
economics.
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HYBRID STRATEGY

Hybrid types of strategies that combine different


generic strategies are possible under certain
conditions.
They require diligent considerations as the
fundamental trade-off between low cost and
differentiation has to be resolved.
Hybrid strategies are often used in crisis.
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BLUE OCEAN STRATEGY

Managers should aim for 'Blue Oceans', new market spaces


where competition is minimised and avoid 'Red Oceans',
where industries are already well-defined and rivalry is
intense.
The Blue Ocean concept thus aims at identifying potential
spaces in the environment with little competition.
Strategy canvas – critical success factors (CSFs)
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STRATEGY CANVAS

The canvas highlights three features:


• Critical success factors
• Value curves
• Value innovation

Characteristics of an Effective Blue


Ocean Strategy:
focus, divergence, and a compelling
tagline.
© Chan Kim & Renee Mauborgne. All rights reserved
https://www.blueoceanstrategy.com/tools/strategy-canvas/
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FOUR ACTIONS
FRAMEWORK

© Chan Kim & Renee Mauborgne. All rights reserved

https://www.blueoceanstrategy.com/tools/four-actions-framework/
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THE STRATEGY CANVAS OF APPLE IPHONE

https://www.blueoceanstrategy.com/blog/strategy-canvas-examples/
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https://youtu.be/lVBnzvDmQFo
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INTERACTIVE STRATEGIES: INTERDEPENDENCE BETWEEN RIVALS

Competitors' strategies are interdependent and interact through moves and


countermoves.
The generic strategies should be seen as dynamic trajectories.

KEY DECISIONS:
Threat assessment - Differentiation response - Cost response.
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INTERACTIVE STRATEGIES: GAME THEORY compete or cooperate

Game theory encourages an organisation to consider competitors' likely moves and


the implications of these moves for its own strategy.

Two kinds of interaction: Game theory is particularly relevant where


competitors are interdependent.
1) how a competitor response to a strategic
move might change the original assumptions
behind that move.
2) strategic signals or messages
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INTERACTIVE STRATEGIES: GAME THEORY compete or cooperate

Interdependence exists where the outcome of choices made by one competitor is


dependent on the choices made by other competitors.

GUIDING PRINCIPLES: TWO METHODS:


• Get in the mind of the competitors. • War gaming
• Think forwards and reason backwards. • Mathematical game theory
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3. BUSINESS MODELS
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TERMS

The business model is the framework of the business, the instruction "how all this will
work.“
«The business model is built relationships of all resources, corporate strategy, business
processes and value chain for the customer.» /Peter Drucker, 1994/
A business model describes a value proposition for customers and other participants, an
arrangement of activities that produces this value, and associated revenue and cost
structures.
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COMPARISON OF ASPECTS

Industry
Business The company's
business
model strategy
system
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TYPES OF BUSINESS MODEL INNOVATION

industry models revenue models enterprise models

innovations in the
role the structure
innovations in innovations in how
of an enterprise
industry supply companies
plays in new or
chain generate value
existing value
chains
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RELATIONSHIP OF KEY ITEM UPDATES


Innovative
potential Business Model
Update
Business process
• An innovative business model update
has much greater potential for
success than an innovative Product update
product or process.
• Leaders update their business
models twice as often as
other companies.

Time
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KEY BUSINESS MODELING PREREQUISITES

Tomorrow's competitive advantage of companies will be based


not on innovative products or processes, but on innovative
business models.

We live in an era of short-term competitive advantage: success


can only be maintained if its root causes are constantly
reviewed and analyzed.

Steve Jobs
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BUSINESS MODELS: 55 Best Templates

• client (WHO?)
• value proposition (WHAT?)
• value creation process (HOW?)
• economic efficiency (WHY?)

https://businessmodelnavigator.com/
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BASE BUSINESS MODELS


What do you offer to
the customer?
What?
VALUE CREATION

Who?

How is a value
Why does the business
proposition created?
model generate profits?
Why? How?
VALUE
VALUE CAPTURE
CONFIGURATION
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BUSINESS MODEL FORMULATION DIFFICULTIES

1. Difficulty thinking outside the dominant industry logic.

2. Difficulty thinking about business models instead of technology and products.

3. Lack of system tools.


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MYTHS OF BUSINESS MODELING

The myth of the The myth of "large- The myth of


The myth of luck
pioneers scale thinking" technology

The myth of Research


The myth of Einstein The myth of size
and Development
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BUSINESS MODEL PATTERNS


pattern questions essence Examples
Subscription Why The customer pays a fee on a regular basis, usually Salesforce subscription rather than
What monthly or annually, in exchange for the use of a license
product or service.
Razor and What The main product is given away for free or has a Hewlett-Packard,
Blade Why very low price. These are consumables necessary Nestlé machines Nespresso,
for its operation or use, are expensive and bring
handsome profits.
Aikido What Aikido allows the company to do proposal, Six Flags (1961), The Body Shop
Why diametrically opposed to image and tradition (1976), Swatch (1983), Cirque du
competitors. Soleil (1984), Nintendo (2006)
Peer-to-peer What How The organising company offers a meeting point, eBay (1995), LinkedIn (2003), Skype
(P2P) Why normally an online database and communication (2003), SlideShare (2006), Twitter
service, which connects these individuals. (2006), Dropbox (2007), Airbnb (2008)
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BUSINESS MODEL PATTERNS


pattern questions essence Examples
Rent instead What The company benefits from higher revenues with Car2Go (2008)
of buy Why each product because payment is for the entire
period of use.
Experience What The value of a product or service is increased by an Harley-Davidson (1903),
Selling How additional customer experience offered with it. IKEA (1956), Starbucks (1971),
Why Swatch (1983), …
Affiliation How Affiliates typically receive either a sales fee or a Amazon Store (1995),
Why show fee. The Company has access to a diversified Pinterest (2010)
customer base.
Freemium Who The free offering attracts the highest volume of Dropbox (2007) LinkedIn (2003)
What customers possible for the company, while revenue Skype (2003) Survey Monkey
is generated by the (generally smaller) volume of (1998) Spotify (2006) Hotmail
premium customers. (1996)
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BUSINESS MODEL CANVAS

By Alexander Osterwalder & Yves Pigneur


Department of Management Saint Petersburg
Strategic Management Course
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BUSINESS MODEL CANVAS

Step 1. VALUE Step 2. CUSTOMER Step 3. MARKETING


PROPOSITION

• What needs are we • Who are our most • How are we reaching
satisfying? important customers? customers and convincing
them of the value we
offer?
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Strategic Management Course
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BUSINESS MODEL CANVAS

Step 4. Step 5. KEY Step 6. KEY Step 7. KEY


DISTRIBUTION ACTIVITIES RESOURCES PARTNERS

• Channels • What key activities • What key resources • What is the network
do our value do our value of suppliers and
• Relationships
propositions propositions others that makes
require? require? the business work?
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BUSINESS MODEL CANVAS

Step 8. REVENUE Step 9. COST Step 10.IMPACT

• Revenue streams • Cost structure • Social benefits


• Environmental benefits
• Economic benefits
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BUSINESS
Thank you for your attention!
MODEL
CANVAS
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Thank you for your attention!

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