What are health services? e individual's hea,
thi
ntain, or improve : -
Activities that are done to assess, maintain, include the diagnosis ang
can be considered as health services. These also le
treatment of illnesses, injuries, or disabilities.
How are health services evaluated?
Evaluation of health services is an important
element in the definition of an adequate and
affordable health care system. For a health care
company, it is essential to understand how its
consumers perceive and value its products. Every
company should know how its image is perceived
by potential consumers and, when necessary, Pre oy
redesign products and services according to this
perception.
In evaluating health services, the consumers’ preferences may be measured in
relation to these five attributes, namely:
1. location of service points; effectiveness of doctors, clinics, and hospitals;
2. promptness and kindness when caring for patients and family members,
3. _ ease of access to the authorization forms for consultations;
4. price; and
5.
diversity of available doctors, clinics, and hospitals,
Who are the health professionals?
Medical specialists, dental specialists, nurses,
and mental health professionals are some of the
health professionals who are engaged in Providing
solutions to health-related problems.Anesthesiologi
lolo, ’
ai ‘Administration of anesthesia
like in surgery
Cardiologi:
ies ‘oronary artery disease;
heart disease
Dermatologi
sed _.Skin conditions
Famil ici
'y Physician. General care physician
..Female reproductive system
.. Treatment of diseases in
adults
_.Pregnancy, labor, childbirth
..Eye disease and treatment
..General health and medical
care
Primary care physician...
Surgeon. _.Treats diseases by surgery
eneral care of teeth and
oral cavity
Dentist...
iseases of tooth below gum
line and root canal therapy
Endodontist..
Teeth alignment,
malocclusion
| orthodontist
. Dental care of children
Pedodontist.
Periodontist. . Diseases supporting
structuresConstruction of artificia,
appliances for the mouth,
Prosthodontist...
Mental Health | Psychologist
Practitioners Psychiatrist
The Child and Adolescent Psychiatrist
Other Health
Professionals
What are health care facil
Health care facilities
are hospitals, barangay
health centers, primary
health-care centers,
private clinics, maternity
centers, and others that
are created to provide basic health services.
What is health care (PhilHealth, HMO, medical insurance)?
The Philippine Health
Insurance Corporation (PhilHealth)
system
So finance. ie
was established in 1995 to create law = “he l “h
a universal health coverage forthe healthcare’ e a
om tax well
education
ee t. one capital lan
Philippines. It is a government- aa sor People PlaM ve.
owned and controlled corporation bene Garon Ce
(GOCC), and is attached to the
Department of Health. Its goal is ensuring a sustainable national health insurance
Program for all.
HMO means“Health Maintenance Organization,” HMO plans offer a wide rangé
of health care services through a network of Provider:
to members. Health insurance is insurance against
expenses among individuals. It covers medical exper
conditions.
S who agree to supply service’
the risk of incurring medic
Ses for illnesses, injuries, 2™4pow can health Services be evaluated?
er
The efficiency of health Care cai
yarious Measures. Study the following Be Wed categories, so! evaluated
9 Criteria as measures of quality:
Importance
Is the health service important
and efficient?
Scientifically Sound
Has the health service been
assessed by experts in the field?
Criteria for Evaluating
Health Services
Feasible Actionable
Are the actions and costs Can the information be
reasonable and realistic? translated to action?
What are some ways to buy health products and services
intelligently?
1. Read. Read the labels and look for information pertaining to the
nutritional quality of food. Read carefully and critically all health-related
advertisements. Read the local laws and regulations that will protect you
as a consumer.
Compare the products and services and judge for yourself
re useful, beneficial, and effective. Buy
lable because they are also effective and
2. Compare.
which among the products al
generic drugs when they are avail
comparably cheaper.
questions to sales personnel if there are things about
ot clear to you before buying it.
3. Inquire. Ask direct
the product that areWhat is herbal medicine?
The word‘herb’ refers to any plant or part of a plant. Thus, herbal medicine
refers to the use of plants or parts of plants like stems, roots, barks, seeds, leaves
flowers, and fruits for medical purposes.Whatare the 10 Phi
pine medicinal plants approved by the Department
of Health?
TheTen Philippine |
Medicinal mae English Name Their Functions
‘Acapulko Acapulco For the treatment of insect
bites, itchiness, ringworms,
infections, scabies, and eczema
+
‘Ampalaya Bitter melon or bitter gourd —_| Asa supplement in treating
diabetes, burns, coughs, and
hemorrhoids
;
Bawang Garlic As a supplement in reducing
blood cholesterol level; used
also as antibacterial and anti-
| [inflammatory drug
Bayabas Guava Used as antioxidant, anti-
allergy, antimicrobial, and
anti-diabetic drug
ian —
Lagundi Five-leaved chaste tree For the treatment of cough,
colds, and fever
Niyog-niyogan | chinese honeysuckle For the elimination of intestinal
: parasites
a
Sambong Blumea or ngai camphor As a supplement in treating
hypertension, kidney stones,
theumatism, cough, and colds
i eel
Tsang gubat Wild tea For the treatment of skin
allergies
Ulasimang bato or Peperomia pellucida For treating arthritis and gout
pansit-pansitan
Yerba buena
| Peppermint
For insect bites, coughs, and
colds
|What is massage therapy?
medicine that is known to improve one’s wel
plood. It also helps reduce muscle pains and
its relaxing effect.
What is quackery?
Quackery is the promotion of false
and unproven health products and services
for a profit. It is a consumer fraud that
involves the practices of promoting and
selling useless products and services. Some
of the claims of these health products are:
1. ascientific breakthrough
2. to have a secret ingredient or
procedure
ple or a wide range of illnesses
4. cures multi
What is a quack?
Aquackis a person or company involved in
health fraud which usually tries hard to appear
scientific. A quack may endorse products or
services witha promise of quickcures, miracles, or
unbelievable formulas. Quacks tell people what
they want to hear. They may sell door-to-door or
by telephone rather than in conventional ways.
They provide testimonials from people who
are believed to have been healed by particular
Products.
Massage therapy is another form of alternative
II-being.
it is generally believed to result in good circulation of
stiffness. It
also provides relief from stress. It is popular because of
3, being a miraculous cure or an ancient remedy oF prac
if
‘
SSSWhat is a health fraud?
Health fraud is the advertising, promoting, and selling of Pos and
services that have not been scientifically proven safe and Sen ai i i lot
of frauds not just in health products and services but in almost all, if not all, ce S of
trading. Consumers are the usual victims of these unfair acts. Many othe aware
that consumers have protection from deceptions in trading. What are the rights of
consumers? How are they protected?
How are quacks recognized?
To recognize quacks, evaluate and then ask the following questions:
Does the seller use scare
tactics that play on fears and
emotions?
Does the seller claim that
traditional medical treatment is
more harmful rather than helpful?
How To Recognize Quacks?
Does the seller claim that the medical
Profession.does not recognize this
Product or service?
Does the seller guarantee a
quick cure or a cure foran
incurable disease?i]
i
i
Consumers should |
be ver |
any remedy not Prescribed a ethiopia :
; In that: matt
uses celebrity as endorsers;
+ doesnothaveade,
quat i :
for use and direct 'e labeling like indications
ions;
claims that the Product has a secret formula;
has conspii ‘
ae 'SPICUOUS promotion such as over the phone and by direct
ee Cure for different disorders like cancer and sexual dysfunction;
an
claims all natural, no side effects, works immediately and permanently,
or no doctor's consultation necessary.
Consumers should gather information about health products and services.
They should keep records like receipts of all purchases. Contact consumer protection
agencies for suspicious practices of any sellers or providers of health care.
Ttuses fake, ineffective, and risky means for claimed medical cure.
It includes drugless therapy, risky abortion, and diagnosis by eye
‘examination. Note that delaying medical treatment or cure may
result to complication and death.
Though the cause of cancer is still nt thoroughly discovered,
quacks give false cures like secret"formulas. Some known
quack cures are Koch treatment—using distilled water and
‘Mucorchicin—fermented wheat, yeast, salt, water, and molds.
Patients may die from delayed medical attention.Ee,
Food Quackery
Arthritis and Rheumatism
Quackery
Device Quackery
Beauty Quackery
Psychological Quackery
Balding Quackery
Quacks sell food, in which ingredients do not contain Substance
good for the body and might be risky. These foods may
oversupply certain substances that may lead to kidney stones
to high-salt content, high blood due to high-protein Content, o
lack of it like goiter, anemia, etc.
Rheumatism still has no sure cure. Because this ailment keey
coming back, quacks may claim credit through the usual Use of
massage devices, uranium pads, liniments, and Copper bracelets
Rheumatism may become severe.
Quacks in the Philippines use necklaces, pyramids, and toning
water to falsely diagnose illness with these devices instead
of medical equipment like x-ray, electrocardiogram, and
electroencephalogram.
Many individuals like to have a pleasing appearance. There
are many quack products being sold pretending to give
beautiful skin, reduce weight, strengthen hair, or do body parts
enlargement. Effects would include skin infections and hair loss.
This quackery involves the abuse of minds. These include
psychic healing like faith healers, Psychic surgery, incompetent
psychotherapy-quack therapists, and fa ke sex therapy clinics.
Patients may have the risk of delaying medical attention and add
up to present problems or illnesses,
Quack products in hair growth include Pseudo hair growing |
shampoos, hair weavers, special tonics, suction devices, and
electric brushes. Hair implant may result to infection while halt
weaving may result to hair loss and infection, J