Answers for Mock Yellow Belt Exam

Q Answer Comments
1. B =2 Straight pick/selection question. Choose the one best answer.
If more than one answer is needed this will be made clear in the question
If you give more than the correct NUMBER of answers then the question scores
zero points.
Sometimes there is more than one possible answer provided – only select the
correct number of answers specified in the question (choose the answer that you
think is the best, or that answers the question the most comprehensively).
2. B=2 The incorrect answers are on the “FYI” slides. This is why you need to study the FYI
slides at night.
3. D=2
4. A=2 DPMO identifies what % of output meets the customers’ expectations.
Control Charts and UCL show how a system behaves (Do not confuse UCL & USL!)
5. C=2 This is a NOT question – you need to find the single incorrect answer
6. A=2
7. C=2
8. B=2
9. D=2
10. D=2 Insertion question – try and find the answer which is both technically correct and
that also fits the sentence.
C: VOC - the Customer actually tells you what Outputs (Ys) are necessary and the
acceptable variance within them.
11. B=2 Combination type of question. You are given four statements in a numbered list (1-
4). One of those statements will be incorrect. Once you have found this, choose the
answer letter that matches the 3 correct statements.
In this case line 1 is incorrect (you do not need a Kano diagram to create an Affinity
diagram - if anything it is the other way round). So the “winning combination” is 2,
3 and 4 which means you select answer B.
12. A=2 Only one answer permitted for this question. We think the best and most
D=1 comprehensive answer is A, although D, being a VOC tool, is not wrong per se.
However as D is a much weaker answer than A it only gets 1 mark
NB) if you had selected both A & D you would get zero points for this question
13. C=2
14. D=2 D (Cycle time is also described as Elapsed Time on the slide) note that Lead Time is
not offered as an answer, as some people use Lead Time interchangeably with
Cycle Time)
15. B=2