Main arguments

• Reduce 3 minutes per ticket on average

• Reduce quantity of incoming calls and tickets
• Login in a ticket= correct information from the start.
• Increases your teams productivity
• No more back and forth emailing about missing details
• Secure messaging and 2F authentication
• Sentiment analysis
• More efficient communication
• Increased referrals = more customers
• Vcio platforms greatly presents different options which almost guarantees the customer will make a
purchase even if its the cheaper one
• Overall better customer experience.
• Reducing stack costs. Having everything you need in one same portal
• You are not tied to a subscription, there is no penalty for cancelling
• Free trial
• Increase revenue in two main ways: 1. Secure more deals, attract more end users by making their life
simpler. 2. Once you have these users, also increase your revenue by presenting your audits with the VCIO module
and good, better, best methodology.
• Personalized branding for each MSP, makes it look more professional
•
TERMS
Ping pong match - back and forth emailing
Nokia MSP vs Iphone MSP
Mousepad & stickers
App economy

RESULTS (roi)
Convert more deals.
Increased productivity
Improved CX
Better communication.
Increased security
Improved account management +sales (Vcio)

GREEN, YELLOW, RED

Works great for audits and presenting results and recommendations to clients.