Hotel Swagath

HOTEL SWAGATH.
HOSAPETE
AN INTERNSHIP REPORT ON
HOTEL SWAGATH
Submitted By
P SHREENIVASA
UUCMS NO: P16VM22M015015
III semester M.B.A
Submitted To
VIJAYANAGARA SRI KRISHNADEVARAYA

UNIVERSITY, BALLARI
In partial fulfilment of the requirement for the award of degree
MASTER OF BUSINESS ADMINISTRATION
Under the Guidance of
DR. Archana HN
Associate Professor
Dept of MBA VSK University Bellary 1

HOTEL SWAGATH. HOSAPETE
VIJAYANAGARA SRI KRISHNADEVARAYA UNIVERSITY,

BALLARI.
DEPARTMENT OF BUSINESS ADMINISTRATION
Department Of Business Administration

2023-2024
CERTIFICATE
This is to certify that P SHREENIVASA, bearing UUCMS no: P16VM22M015015 is a

Bonafede student of Master of Business Administration (MBA), Vijayanagara Sri
Krishnadevaraya University, Jananasagara Campus, Ballari. An Internship Report of
“HOTEL SWAGATH” is prepared by him/her under my guidance.
Dr. Archana H.N.

Associate Professor

VIJAYANAGARA SRI KRISHNADEVARAYA UNIVERSITY,

BALLARI.
DEPARTMENT OF BUSINESS ADMINISTRATION
CERTIFICATE
This is to certify that P SHREENIVASA is a student of MBA III semester of Department

of Business Administration, Vijayanagara Sri Krishnadevaraya University, Ballari. She has
prepared Internship report of “HOTEL SWAGATH ” under the guidance and supervision
of DR. ARCHANA H.N, Associate Professor, in partial fulfilment of the requirement for
the Award of Degree of Master of Business Administration from Vijayanagara Sri
Krishnadevaraya University, Jananasagara Campus, Ballari for the academic year 2023-
2024.
Chairman
Dr. Prashanth
Department of Business Administration
VSKU, Ballari.

DECLARATION
P SHREENIVASA, hereby declare that internship Report of “HOTEL SWAGATH” is

uniquely prepared by me after completion of four weeks of work as an intern at HOTEL
SWAGATH.
I also confirm that the report is prepared only for my academic requirement not for any other
purpose. It might not be used with the interest of opposite part of corporation.
P SHREENIVASA
UUCMS no: P16VM22M015032
Course: Master of Business Administration (MBA)
Department of Business Administration
VSKU, Ballari

ACKNOWLEDGEMENT
I feel great pleasure to present this report of HOTEL SWAGATH.
I would like to hearty thank to all the employees who have helped me in this report and give me
adequate information for preparing this report.
I express my sincere thanks to my guide and head of the Management studies department
DR ARCHANA H.N , VIJAYANAGARA SRI KRISHNADEVARAYA UNIVERSITY

BALLARI, for their valuable suggestions in completing this internship report.
Finally, at the very outset I would express my sincere thanks and deep sense of gratitude to
personnel who helped me during the collection of data and gave me rare and valuable guidance
for the preparation of this report.
I also express my gratitude towards my parents & sincere thanks to my friends, and also all the
faculty members of MBA Dept., well-wishers for their encouragement and kind co-operation to
complete this report.
P SHREENIVASA
P16VM22M015015

EXECUTIVE SUMMARY
As per the curriculum of Vijayanagara Sri Krishnadevaraya University, Ballary, for the Post
Graduate Degree, Masters of Business Administration, I had undertaken internship project on
“Organisational study” of established and growing business organisation.
I have undertaken the internship work at HOTEL SWAGATH, HOSPET. I had access to meet
the employees of various departments for the considerable time duration of 4weeks which helped
me to gain insight about the type of work they do and study the functions and role of each
department in the organisation.
This report is an endeavor to cover the overall organisation structure

departments, procedures, and functions of the organisation and also covers industry profile andco
mpany profile with their objectives that the company have. This report gives an inside view about
Managerial functions, Operative functions towards the product and employee of the organisation.
The report also features the McKensy’s 7’s framework with reference to the organisation and
SWOT analysis, in the present scenario. As result of the study, it has been able to get hands
on experience of the work culture in the organization.

Near KSRTC Bus Stand, Beside Bajaj Showroom, Patel Nagara,

HOSAPETE 583 201.

TABLE OF CONTANT
1 INTRODUCTION ABOUT THE ORGANIZATION AND INDUSTRY
2 ORGANIZATION PROFILE
2.1 BACKGROUND
2.2 NATURE OF BUSINESS
2.3 VISION, MISSION AND QUALITY POLICY
2.4 WORKFLOW MODEL
2.5 PRODUCT/ SERVICE PROFILE
2.6 OWNERSHIP PATTERN
2.7 FUTURE GROWTH AND PROSPECTS
MCKINSEY’S 7’S FRAMEWORK AND PORTER’S FIVE FORCE MODE WITH

3
SPECIAL REFERENCE TO ORGANIZATION UNDER STUDY.
4 SWOT ANALYSIS
5 ANALYSIS OF FINANCIAL STATEMENT
6 LEARNING EXPERIENCE
7 BIBLOGRAPHY

CHAPTER - 1
INTRODUCTION ABOUT THE ORGANIZATION AND
INDUSTRY

NAME:- HOTEL SWAGATH
INDUSTRY:- Hospitality
LOCATION:- Hosapete
FOUNDED:- 2005
FOUNDER:- Ravishankar and Govardhan
SERVICES:-Hotel (Restaurant-Beverage)
KEY PERSON:- Koushik Sure
NO OF STAFF:- 25

Introduction
Infrastructure and services of Hotel Swagath, breakfast can be served right into your room.
Services in the hotel include the parking of a car by the employee. A shuttle service is possible at
an additional cost. The residents can have such a service as car rental. On guest’s demand, a
delivery of fresh press to a room can be arranged. It will be a real pleasure to rest on the
comfortable terrace with a cup of coffee at any time of the year. You can spend a pleasant night
in the bar. There are family rooms provided which are equipped with everything necessary for
staying with kids. Travelers can pay using these types of bank cards: American Express, Visa,
Mastercard, Diners club, JCB, Maestro, Discover, UnionPay debit card, UnionPay credit card.
A Few words about rooms.

Tourists can choose one of the 6 rooms in the hotel. You can choose from different types of
rooms: quadruple, double, twin/double. Guests can count on such amenities as telephone, free
toiletries, flat-screen tv, electric kettle, dining table, clothes rack, air conditioning.
You will enjoy a city view from your window. Use the convenient service of room reservation
on our website to book HOTEL SWAGATH. Online services “Planet of Hotels” guarantees
minimal cost and instant booking confirmation the e-mail.
About Hotel Swagath offering a terrace and spa center, Hotel Swagath in the Karnataka region.
Guests can enjoy the on-site restaurant. Free private parking is available on site. Each room is
equipped with a flat-screen TV with cable channels.
Set in Hospet, Hotel Swagath provides a restaurant and bar. Featuring a 24-hour front desk, this
property also provides guests with a terrace. The accommodation features free Wi-Fi.
All rooms in the hotel are fitted with a kettle. All rooms come with a private bathroom. At Hotel
Swagath, all rooms include air conditioning and a flat-screen TV.
Adorned with a subtle design and equipped with a host of modern-day amenities, Hotel Swagath
goes the extra mile to offer personalized services and ensure you are well looked-after. Head
over to our budget of the Garden, Bus stand and Railway Station, promising a perfect sojourn for
our patrons. Explore the Silicon Valley of India conveniently while staying at our hotel in Hospet

CHAPTER – 2
ORGANIZATION PROFILE

2.1 - BACK GROUND (HISTORY)

The Hotel Swagath was established in 2005 which located in the historical city of
Karnataka (Hosapete). The hotel runs its operation under the management of Swagath hotels &
hospitality since it’s started. Mr. Ravishankar and Govardhan was founder of Swagath hotel
and he runs successfully 18 year, after it’s acquired by Akshaya Hotels & Hospitality in 2019.
Since the hotel working under the management of Akshaya Hotels & Hospitality.
More over the hotel runs its operation in covid period (2020 & 2021) that to only 6
months in each year and provided good quality service with safety precaution, this leads to earn a
good brand loyalty from its customer and loyal customer base.
2.2 - NATURE OF BUSINESS

The Hotel Swagath provides the services such as Hospitality, Restaurant & Beverage,
Banquet halls. The hotel earns most income from its food and beverage services and hospitality.
FACILITIES AND AMENITIES:

• Complimentary Breakfast (7:30 AM to 10:30 AM)
• Room Services
• Express Laundry
• Cable TV in all Rooms
• 100 Mtr From Bus Terminus
• 1km. From Railway Station
• Easy Access to shopping, Business & Commercial Centers
• Parking specialty

2.3 - VISION, MISSION AND QUALITY POLIC

❖ VISION
To become a leader in the hospitality industry, setting the standard for 3-star hotels.
❖ MISSION
To provide our gusts with excellent customer service and a memorable experience.
❖ QUALITY POLICY –
The quality policy of Hotel Swagath is to provide quality service in terms of Infrastructure,
Room services, using quality ingredients and maintain hygiene in work place. Overall
satisfy the customer needs and wants by providing optimum level of services.
2.4 – WORKFLOW MODEL
MANAGER
FRONT DESK KITCHEN DEPARTMENT SERVICE DEPARTMENT
HOUSE ROOM BOYS SUPERVISOR CAPTIN

KEEPING
STAFF STEWARTS

2.5 SERVICE PROFILE
ROOM SERVICE
BUGDET ROOMS (Rs.1700)
➢ Non-A/C Rooms + Free wi-fi

➢ Double Beds
➢ Reasonable interior, dressing
table.
➢ 32″ LCD TV.
➢ 24 hrs hot water supply.
➢ Personalized Room Amenities
➢ Upgraded Executive stationery kit
➢ Cushion chairs with tea table
➢ Laundry services
The Budget rooms are basically Non- A/C rooms but these rooms include all offering facilities
including complimentary breakfast.

DELUXE ROOMS (Rs.2200)
➢ Spacious A/C Rooms + Free wi-fi

➢ Double Beds
➢ Reasonable interior, dressing table.
➢ 32″ LCD TV.
➢ 24 hrs hot water supply.
➢ Personalized Room Amenities
➢ Laundry Services
➢ Upgraded Executive stationery kit
➢ Cushion chairs with tea table
NOTE: -
If more than 2 persons are want to stay in
the Non-A/C, A/C rooms and suite room Rs. 500/-
will be charged per extra person and one extra bed
in the room.
These rooms consist Specious A/C with all offering facilities with complimentary breakfast at
7:30am to 10:30am only. This is for 2 people only.

RESTAURANT AND BEVERAGES
SWAGATH (Pure Veg Hotel) : -

Swagath is a heartfelt invitation
for our guests to savour the
unmatched delicacies from the temple
town of Udupi! The vegetarian
delights come to you with a touch of
the native coastal, spiritual and
aesthetic ethos. Udupi, or Tulunadu as
a whole is known for its purely desi
and lip-smacking menu. The Udupi
Hotel at Swagath brings to you the
Century (Multi-Cuisine Family Bar and very spirit of Udupi!

Restaurant) : -
Swagath (Century Bar and Restaurant) is

for the rock and roll, and for the
sophisticated fine dining. The multi-cuisine
family bar and restaurant has an ambiance
that will keep you glued to your tables all
day. The continental menu is expertly
designed to adhere to all taste buds, and the
service is provided to pamper you urbane.
Great food, drinks and fine company;

2.6 OWNERSHIP PATTERN

Partnarship
1) RAVISHANKAR 50%
2) GOVARDHAN 50%
1st Qtr
2nd Qtr
50% 50%
2.7 FUTURE GROWTH & PROSPECTS

➢ The Hotel Swagath has planned to open certain branches in the south
Karnataka region. Because south Karnataka consist more tourist places and
temples which attracts the pool of people in the summer the rainy season.
➢ Improving the infrastructure and the implementing new services such as

tourist guide and event organization etc,
➢ Adding some new portfolio in its food and Beverages category.

CHAPTER – 3
MCKINSEY 7’S FRAME WORK AND PORTER 5 FORCE
MODEL

Introduction:
The McKinsey 7S Framework is a management tool that helps analyze an

organization’s internal design by examining seven key elements: strategy, structure, systems,
shared values, style, staff, and skills. The model was developed in the 1980s by McKinsey
consultants Tom Peters, Robert Waterman, and Julien Philips with help from Richard Pascale and
Anthony G. Athos.
The model emphasizes the interconnectedness of these elements and how they must be
aligned to achieve organizational effectiveness. The McKinsey 7S Framework is a valuable tool
for facilitating organizational change, implementing new strategies, identifying how each area may
change in the future, and facilitating the merger of organizations.
The 7’s divided into two parts:-

STRUCTURE
STRATEGY
▪ Complimentary breakfast – The Breakfast offered to only A/C and Suite room people at
daily 7:30AM to 10:30AM only.
▪ Bath kit – The Hotel provide complimentary bath kit which includes soap and shampoo
and with the 1ltr drinking water bottle.
▪ Geographical location – The Hotel located near by the Industrial area, Tourist place,
Shopping mall, Hospital, Bus stand and railway station which facilitates the customer to
getting needs easily.
▪ Diversified services – The hotel offers services such as Hospitality, Bar & Restaurant,
swimming pool and Banquet halls etc,
▪ Discount – Hotel provides 10% discount to its repeated customer who have come more the
one time.

SYSTEM
▪ The hotel industry main objective is to satisfy the customer needs by providing quality
services effectively and efficiently. In Hotel Swagath they have proper communication
between top level to low level by using Walki -Talkie and each department have the
separate work culture or style.
▪ Example: - If any customers have order they call to reception and place order and the
reception staff communicate that to food production department and finally serve to
customer through room boys.
SKILLS
▪ The each department has different work and work related skills.
▪ Reception staff must have communication skill, Technical skill, problem solving skill and
patience.
▪ Food production staff must have cooking skill, quality management and Time management
skills.
▪ Room boys and housekeepers must have Problem solving, Room maintains, Stay hygiene
and cleanness in the work place.
STYLES
▪ The all department in the workplace maintain by the manager of the hotel. In Hotel
Swagath manager manage the employees by adopting Autocratic leadership style
according to this leadership style the manager give order to the staffs and get work done.
STAFF
▪ Recruitment – The manager interview and check the skills of interviewee, If he have the
require qualities he/she hired by the manager.

▪ Training – The training given to the staffs on the job only by experts in the particular field
or senior working staff.
▪ Talent management – The manager increase the staff salary based on their work
effectiveness and giving bonus to the staff to reduce the talented staff turnover.
SHARED VALUE
▪ The each department in the hotel are giving justice to their job and each department was
aligned and combined their main objective is to satisfy the customer needs and wants by
providing quality services.

PORTERS 5 FORCE MODEL

INTRIDUCTION: -
Porter’s Five Forces model is a framework for analyzing an industry’s weaknesses and
strengths. It was created by Harvard Business School professor Michael E. Porter in 1979 and has
since become an important tool for managers. The model identifies and analyzes five competitive
forces that shape every industry: competition in the industry, potential of new entrants into the
industry, power of suppliers, power of customers, and threat of substitute products. Five Forces
analysis can be used to guide business strategy to increase competitive advantage.

BARGANING POWER OF SUPPLIER (LOW) – Supplier is nothing but here the hotel
Swagath has less bargaining power of price because the customers have the many option and price
sensitivity also interfere for that reason the bargaining power of supplier is low.
BARGANING POWER OF CUSTOMER (HIGH) – Customer have the more

bargaining power because the other hotels in the region also almost providing same service and
facilities to customer hence the customer have many option and more bargaining power.
REVELRY AMONG EXSISTING COMPETITORS (HIGH) – The revelry among

competitors is very high because the hotel industry almost has same services portfolio. Here in
Hospet & Vijayanagara (Hampi) region have the more walking from the tourists in that point of
view the hotels are trying to offer new offer the services to attract more customer, Hence the
competitive among existing competitor is high.
THREATS FOR SUBSTITUTE SERVICES (HIGH) – In the region we can find

many lodges and restaurants they are the substitute available for the customer, hence the substitutes
are more and these are the main threats to the 3 star hotels.
THREAT FOR NEW ENTRANTS (LOW) – If any new player wants to enter in the industry
they must require more capital, perfect geographical location, skilled labor force and they have to
fulfill the all terms and conditions or rules and regulation of the government.

CHAPTER – 4
SWOT ANALYSIS

INTRODUCTION
SWOT analysis is a framework used to assess and understand the internal and external
factors that may create opportunities or risks for an organization. SWOT stands for Strengths,
Weaknesses, Opportunities, and Threats. It is a strategic planning tool that helps organizations
identify their strengths and weaknesses, as well as the opportunities and threats they face in their
environment.
Strengths and weaknesses are internal factors that are characteristics of a business that give
it a relative advantage (or disadvantage, respectively) over its competition. Opportunities and
threats, on the other hand, are external factors that may create opportunities or risks for an
organization.

STRENGTH
➢ Geographical location: - The Swagath is located nearby tourist places and temples
which help the visitors travel early to their destiny. Also around of the hotel all basic human
being needs available like Hospital, transportation, shopping complexes etc.,
➢ Diversified and quality services: - The hotel provides the Diversified services such
as Hospitality, Bar & Restaurants, Convention hall, Banquet halls, Swimming pool and
Beauty parlor etc,
➢ Brand loyalty and goodwill: - The Swagath have the more repeat customers which
shows quality service provided by the hotel to its customers and had the good reputation in
the Hospet city.
➢ Infrastructure: - The Swagath constructed 4 floor building in that 55 rooms are offered
by the hotel to its customers. That hotel consists Roof top, Restaurant and Bar also a separate
2-wheeler and 4- wheeler parking layout designed to customers.
➢ Payment flexibility: - The hotel has the multiple payment methods which help the
customer to pay off their bills in multiple ways like online transaction, cash payment, cards
and allowing credit facility to its Regular and loyal customer. Also 10% discount proving to
the repeated customers.

WEAKNESS
➢ Noise & dust pollution: - The Swagath located beside the Hubli & Koppal highway for
instance the noise of vehicles may irritate the customers and the dust pollution from the rice
factory and vehicles.
➢ Lack of motivation: - The staffs in the hotel are getting basic salary only with 9 hour or
more hour duty. The Overtime pay is not paying to the staffs and additional bonus are
providing only in the Diwali festival yearly once.
➢ Weak financial position: - The financial position of this company is because of increase
in the operating cost and facing decrease in the gross operating profit. Also year on year
reduction in the asset value of the hotel.
➢ Lack of educated labour: - The some lobar of this Hotel are not aware how to behave
and communicate with the customer the lack of initiation in work place.
OPPORTUNITIES
➢ Expansion: - The Hotel has only two branches in North Karnataka and don’t have any
other branches in the south Karnataka and any state. The manager of this hotel is from Udupi
and the south Karnataka have the more walking from the travelers and tourists considering
these all factor this is a big opportunity to the company.

➢ Improving infrastructure: - Infrastructure is one of the big factors to attracting the

customer currently the hotels infrastructure is quite good and it need to improve the
infrastructure and design.
➢ Adding other services: - Currently the hotel offering diversified services to customers
excluding them adding some new services like Tourist guides, gym and Event arrangement
and management are the best option.
THREATS
➢ Government policy and taxation: - The Karnataka government increases the GST
tax on alcohol and hotels, In future the tax may go high due to the political instability and
economic condition.
➢ Increased competition: - The competition is increasing day by day in all sectors. In

Hospet and Gangavathi region many hotels are established prices also very competitive it is
a threat to the hotel.

CHAPTER – 5
ANALYSIS OF FINANCIAL STATEMENT

INTRODUCTION: -
Financial analysis is the process of evaluating businesses, projects, budgets, and other
finance related transactions to determine their performance and suitability. It is typically used to
analyze whether an entity is stable, solvent, liquid, or profitable enough to warrant a monetary
investment. Financial analysis can be conducted in both corporate finance and investment finance
settings.
There are two main types of financial analysis: fundamental analysis and technical analysis.
Fundamental analysis uses ratios and financial statement data to determine the intrinsic value of a
security. Technical analysis assumes a security’s value is already determined by its price, and it
focuses instead on trends in value over time. Financial analysis can help fund managers make
future business decisions or review historical trends for past successes. If conducted externally,
financial analysis can help investors choose the best possible investment opportunities.
5.1 FUNDAMENTAL ANALYSIS: -

➢ RATIO ANALYSIS - Ratio analysis is a quantitative method of gaining insight into a
company’s liquidity, operational efficiency, and profitability by studying its financial
statements such as the balance sheet and income statement.
For the hospitality industry, there are specific financial ratios that can be used to
analyze the industry and the performance of individual companies. These ratios can be
broadly grouped into the following six silos based on the sets of data they provide:
1) Liquidity Ratios: Liquidity ratios measure a company’s ability to pay off its short-term
debts as they become due, using the company’s current or quick assets. Liquidity ratios
include the current ratio, quick ratio, and working capital ratio.

2) Profitability Ratios: Profitability ratios measure a company’s ability to generate profits

relative to its revenue, assets, and equity. Profitability ratios include the gross profit margin
ratio, net profit margin ratio, and return on equity ratio.
3) Solvency Ratios: Solvency ratios measure a company’s ability to meet its long-term debts
and obligations. Solvency ratios include the debt-to-equity ratio, debt-to-asset ratio, and
interest coverage ratio.
4) Activity ratios: It used to measure how efficiently a company is using its assets to generate
revenue. For the hotel industry, the paid occupancy ratio is a key activity ratio that
measures how full the hotel is at a given time. It is calculated by dividing the number of
paid rooms occupied by the total number of available rooms. Most hotels aim for an
occupancy rate of at least 80%.
Operating ratios:
are used to measure the efficiency of a company’s operations by comparing its operating expenses
to its net sales. They are a useful tool for evaluating the performance of companies in the service
industry
PARTICULARS 2020 2021 2022

=3430314/235291 =3400046/567886 3936028/1048687
CURRENT RATIO =CA/CL
=14.58:1 =5.99:1 =3.75:1
NET PROFIT RATIO =948763/1262219 =467168/1347873 1029368/5299843
=NET LOSS/SALES =0.75:1 =0.34:1 =0.19:1
GROSS OPERATING
PROFIT=TOTAL =1262219/928095 =1347873/1231873 =5299843/5335725
REVENUE/OPERATING =1.36:1 =1.09:1 =0.99:1
EXP
DEBT RATIO =1048687/4216775
=1048687/3784591 =567886/3715343
=TOTAL DEBT/TOTAL =0.25:1
=0.27:1 =0.15:1
ASSET
LABOR COST=TOTAL
=510000/1262219 =520000/1347873 =530000/5299843
LABOR COST/TOTAL
=0.40:1 =0.39:1 =0.10:1
REVENUE
REVENUE PER ROOM =
=1262219/42 =1347873/42 =5299843/42
TOTAL REVENUE/NO OF
=30,053 =32,092 =1,26,187
ROOMS

Findings:-
• Current ratio in 2020 is 14.58:1 it shows the assets are more as compare to liabilities. Here
the assets are 14 times more than the liability. In 2021 the ratio has decrease to 5.99:1 as
compare to 2020 here the asset ratio was decrease more than half %. In 2021 also the ratio
has come down to 3.75:1.In indicates the company’s assets are decreasing year on year.
• Net profit ratio in 2020 was 0.75:1, in 2021 was 0.34:1 and 2022 was 0.19:1respectivly. It
confirms the company has reducing its losses year on year in a 2x margin it’s a good
indication for the business.
• Gross operating profit in 2020 was 1.36:1, in 2021 was 1.09:1 and in 2022 was 0.99 in
indicates the operating profits are decreasing year on year due to increase in the operating
expenses.
• Debt ratio of the company was 0.27 in 2020, 0.15 in 2021 and 0.25 in 2022 in indicate the
debt rate is decreased in 2021 and again increased in 2022. Overall the company in a good
position in debt condition.
• The revenues of the hotel were increased year on year in 2020 was earned Rs.30053, in
2021 was 32092 and in 2022 it earned 126187 respectively. In 2020 & 2021 the earnings
were less because of Covid and lockdown. But in 2022 the earning was increased in 2x
margin.

CHAPTER: -6
LEARNING EXPERIENCE

LEARNING EXPERIENCE
The Internship work was the most useful and valuable program in my education life, where I got
many things to learn and understand very practically and the program has given me inputs about
the process or the in whole functioning of the organization. In fact, this internship was much
valuable and added more value to my knowledge and to my career as well. During in this
internship work, I got the opportunity to study and know exactly the various aspects of the
organization in practical sense. I was able to gain the knowledge of various strategies adopted by
the organization and to understand the duties. I was exposed to the systems followed by the
organization and the style of management. The internship works a greater extent has helped me
to understand the aspects such as different area of operation, overall organization framework etc.,
The internship was also good to find out what my strengths and weaknesses are. This helped me
to define what skills and knowledge I have to improve in the coming time
CONCLUSION: -
The conclusion chapter is directly connected to the purpose. The analysis will be summarized in
order fulfill the purpose of the study Since the start of the financial institutions in the financial
sector were introduced in India, banking sector has undergone major transformation. The
underlying objectives of the study were to know financial health make the banking system more
competitive, productive and profitable. Since 2008 world Financial Crisis and meltdown which
may institutions in Banking Industry there Liquidated and drop out of market. the greater
presence of international financial players in the Indian Financial system and some of the Indian
banks would become international players in the recent years. The key to success in the
competitive environment is increased productivity. This research has analyzed the productivity
of selected private sector bank ( axis bank) in India during 2022-23 This Study concludes that
though the per ratio of the bank financial productivity of axis bank is far better than other
improving. This study is based on three main research objectives. First, we analysis of liquidity
measures indicates that current ratio is bed condition for the bank

CHAPTER:-7
BIBLOGRAPHY

Hotel Swagath

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Hotel Swagath

Uploaded by

Copyright:

Available Formats

HOTEL SWAGATH.

VIJAYANAGARA SRI KRISHNADEVARAYA

In partial fulfilment of the requirement for the award of degree

MASTER OF BUSINESS ADMINISTRATION

Under the Guidance of

Dept of MBA VSK University Bellary 1

VIJAYANAGARA SRI KRISHNADEVARAYA UNIVERSITY,

Department Of Business Administration

This is to certify that P SHREENIVASA, bearing UUCMS no: P16VM22M015015 is a

“HOTEL SWAGATH” is prepared by him/her under my guidance.

Dr. Archana H.N.

Dept of MBA VSK University Bellary 2

VIJAYANAGARA SRI KRISHNADEVARAYA UNIVERSITY,

This is to certify that P SHREENIVASA is a student of MBA III semester of Department

Dept of MBA VSK University Bellary 3

P SHREENIVASA, hereby declare that internship Report of “HOTEL SWAGATH” is

Dept of MBA VSK University Bellary 4

I feel great pleasure to present this report of HOTEL SWAGATH.

DR ARCHANA H.N , VIJAYANAGARA SRI KRISHNADEVARAYA UNIVERSITY

Dept of MBA VSK University Bellary 5

This report is an endeavor to cover the overall organisation structure

Dept of MBA VSK University Bellary 6

Near KSRTC Bus Stand, Beside Bajaj Showroom, Patel Nagara,

Dept of MBA VSK University Bellary 7

1 INTRODUCTION ABOUT THE ORGANIZATION AND INDUSTRY

2.2 NATURE OF BUSINESS

2.3 VISION, MISSION AND QUALITY POLICY

2.4 WORKFLOW MODEL

2.5 PRODUCT/ SERVICE PROFILE

2.6 OWNERSHIP PATTERN

2.7 FUTURE GROWTH AND PROSPECTS

MCKINSEY’S 7’S FRAMEWORK AND PORTER’S FIVE FORCE MODE WITH

5 ANALYSIS OF FINANCIAL STATEMENT

Dept of MBA VSK University Bellary 8

Dept of MBA VSK University Bellary 9

NAME:- HOTEL SWAGATH

FOUNDER:- Ravishankar and Govardhan

KEY PERSON:- Koushik Sure

Dept of MBA VSK University Bellary 10

A Few words about rooms.

Dept of MBA VSK University Bellary 11

Dept of MBA VSK University Bellary 12

2.1 - BACK GROUND (HISTORY)

2.2 - NATURE OF BUSINESS

FACILITIES AND AMENITIES:

Dept of MBA VSK University Bellary 13

2.3 - VISION, MISSION AND QUALITY POLIC

2.4 – WORKFLOW MODEL

FRONT DESK KITCHEN DEPARTMENT SERVICE DEPARTMENT

HOUSE ROOM BOYS SUPERVISOR CAPTIN

Dept of MBA VSK University Bellary 14

2.5 SERVICE PROFILE

BUGDET ROOMS (Rs.1700)

➢ Non-A/C Rooms + Free wi-fi

Dept of MBA VSK University Bellary 15

DELUXE ROOMS (Rs.2200)

➢ Spacious A/C Rooms + Free wi-fi

Dept of MBA VSK University Bellary 16

RESTAURANT AND BEVERAGES

SWAGATH (Pure Veg Hotel) : -

Century (Multi-Cuisine Family Bar and very spirit of Udupi!

Swagath (Century Bar and Restaurant) is

Dept of MBA VSK University Bellary 17

2.6 OWNERSHIP PATTERN