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Unanswered: Number of Kems ° Answers 3.2 20.8 ac 32.60 Salesforce Certified Sales Cloud Consultant me Remaining: 01:28:23 65 of 65. Up to this point, two seles reps have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account. Which two actions can Sales Rep A allow Sales Rep B to da when Account Teams are enabled and used for this account? Choose 2 anewers A. @@ Grant Rend access on the account's enser 5. View the account and keep activities private. © View one of the opportunities on the account. B® Fait all opportunieiae on the account (Cy Mar thie item for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:28:27 64 of ©5. Universal Containers has hired a new employee for the Global Sales Leadership team. The employee is interested in fostering friendly competition between account executives, with emphasis en reinforcing activities that drive sales. Historically, for every four prospect meetings held, one sale was generated. Which action would help support the sales teams? A. @ Show » leaderboard on the regional sales dashboards highlighting the account Executives who nave created the most opportunities ©. © Show a leadersoard on the regions! sales dashboards highlighting eccount executves who have Neld Ue most prospect meetings. ©.© Create 2 dashboard that displays the most sales closed by ragion using charts to show sales in areen and lest opnortunities in red. ©.O Ciaste adbseretan raperte fe send cally prospect madtings planned te the CO Mark tnie item for later review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:28:30 63 of ©5. Universal Containers Is planning to migrate two million account records and 10 million contact recerds from its existing legacy CRM application to Sales Cloud. Which solution should the consultant recommend? A:© Sata Impart Wizere 8. Batch apex ©. @ Thirc-party tool 2. ate Leeder CO "aH: este teem for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:28:34 62 of ©5. Universal Containers’ (UC) sales reps have said there are too many reports and dashboards which makes it hard to find what important to them. What should a consultant recommend that UC use to solve this issue? A: Custom report types, 8. Private folders ©. @ Enhanced Folder Sharing ©. Sarhboerd riters CO "aH: este teem for later review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:28:36 61 of ©5. Cloud Kicks (Ck) Is migrating Account and Contact information fram a legacy CRM system into Salesforce using Date Loader. Accounts in the legacy system have a unique ID field that is used to relate Contacts to Accounts in the leaacy system. CK wants to automatically match these Contacts to the relevant Accounts when. loading the Contacts into Salesforce What should a consultent recommend to meet the requirement? AO Crests Master-Detell on Account 2. © Crente Extern: €.© Create external 2D on Contact. D.© Create Mester-Detetl on Contact. CO Moris this item for Inter review. EE ES ee) Salesforce Certified Sales Cloud Consultant Time Remaining: 01:28:40 60 of ©5. Cloud Kicks has 12 stages in Its sales process. The probability of winning the sale must be indicated. The sales manager uses sales stages and probability for forecasting. The sales manager wants 6 condensed summary of the forecasts without affecting the sales team. Which approach should a consultant recommend to streamline forecast reporting? A. Create © custom object to be used In forecast reporting, 8. @ Alon foracaat catagories to multipia opportunity stages and report on forecaat © Align epsortuntty stages wien propabillty anc use collaborative forecasts for reporting. 1. © Reduce the number af onpertunity stages and repart an prababstlity: CO Mark tnie item for later review. Salesforce Certified Sales Cloud Consultant ime Remaining: 01:25:43 59 of 65. Cloud Kicks (Ck) has recently implemented Sales Cloud. CK wants to be able to forecast the number of shoes it sells to better coordinate with the logistics department to fulfill orders. Which three options should a consultant recommend CK implement to accomplish this? Choose 3 answers A.) Forecast Types 5. @ Product Revanue Schedules ©. B& Opportunity Quantity ©.) Collaborative rorecacts 5. @ A custom field © Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:28:46 58 of 65. Sales reps at Cloud Kicks (CK) often receive Important customer emails they want to record as acti ties related to contacts In Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers. Which solution should a consultant recammend to meet this requirement? A.© Lightning Console for Sales eo © Sa ©. @ Einstein activity Casture CO mark ents seem for later review. ESS ESS Ee) Ee Salesforce Certified Sales Cloud Consultant ime Remaining: 01:25:48 57 of ©5. Universal Containers Is migrating data from a legacy system inte Salesforce Which two considerations should a consultant take into account when, importing Campaign Members? Choose 2 answers ‘A. The status or tne Campaign Member is optional. 8. GY] The Campaign 10 is reguired in the import fl ©. @ The Marketing User feature license must be assigned. ©. [D) Leads, Contacts, and Business Accounts can be Cempaign Members: (© Mane tnie item for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:28:51 56 of ©5. Cloud Kicks has a complicated sales process. Sales reps often have difficulty deci various stages. |g when to move opportunities through Which solution should the consultant recommend? © same stage for 30 days. 8.0 Advise soles Fens £9 20 €:@ Actcta Path ancl tiem Guldlance for succene. borate on Slack to move opportunities along the D.© Use automation to send emnils to anlar reps with Guidance for Succt © Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant ime Remaining: 01:25:55 55 of 65. Cloud Kicks has Identified the KPIs It wants to track for the year The inside sales team wants a visual way to see the team's progress for the year. What should the consultant recommend to meet the requirement? A.@ Ont upe dashboard with the KPI reports. 8. © Modify @ resort based on KPIS. ©.© Set up a Path based on the KPIs. D.© Install @ Ker Tracker app from the Appexchenge, CO "2H6 este item for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:25:58 54 of 65. The project Is almost finished, and now It's time to test the changes and updates that have been made before go-live. A Partial or Full Sandbox is unavailable How should the consultant recommend testing be conducted? “© Create « new Developer Eultion org, pepulcte it with data, and eek voluntwere 8. @ Create a new Develoner Sandbox, populate It with data, and ask volunteers to © Siesta test Accounts and Opportunities In Protustion and aok veluntears to bast D.© Create 2 new Developer Sandbox and ask volunteers to test it with Use ca! © Mork this item for later review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:29:00 53 of ©5. Each year, representatives from Universal Containers attend twe majer industry conferences that generate a large volume of leads. A few months after leads have been converted to opportunities, the team wants to determine the return on investment, (ROT) for each industry conference. Which solution should the consultant recommend? A.© Create = Slack channel for each industry conference and mention this channel on all new lends. 8. @ Create Industry events a2 Campaigns, add leads e2 Compaign Members, and Guize customizable campaign influence. €.© Create the Campaigns related list on the Lead page layout, and associate naw leads with @ Campaton 2.0 en Tnulti-select piekliat, and aak representatives to conference(s) influences the lead CO Mark tnie item for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:29:04 52 of ©5. After a project deployment, several bugs are identified by end users and prioritized by the project team What are two ways 4 consultant should resolve these issues? Choose 2 answers A. @@ Build out the istue resolution release in the ©.) Bulld out the issue resolution release In the production environment. © Perform user acceptance tasting (UAT) In 4 Full candeow. D. @ Perform user acceptance testing (UAT) In the appropriate (© Mane tnie item for later review. es Ss ee es Salesforce Certified Sales Cloud Consultant ime Remaining: 01:29:07 51 of ©5. At Universal Containers, In addition to the sales team, support reps are sometimes eligible for commissions. When support reps are Involved in a deal, they should receive a credit of 15% of the What should the consultant consider when designi sharing solution? 9 2 revenue A. © Overlay splits can be assigned to any user with the appropriate profi 5. @ Overlay aplits allocated on an Opportunity can total eny percentage. CO Revenue split located on an Opportunity can total any percentage. D.© Revenue splits are required In order to use overiay splits. (CO Merk tents seem for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:29:10 50 of 65. Northern Trail Outfitters finished implementing Sales Cloud for a mi market sales team. Sales management wants to track date trends and adaption. What should the consultant recommend to measure core Sales Cloud record data? A. © System overview Page 8. @ Adoption Dashboards Pack co ©. © User Login Report © Maric this item for Inter review. es se Salesforce Certified Sales Cloud Consultant me Remaining: 01:29:12 49 of 65. Universal Containers (UC) recently Implemented new Sales Cloud solutions. UC stakeholders believe that user edeption is best measured by the login rate. Which two additional key metrics should the consultant recommend? Choose 2 answers A. Login tockours B. §@ Activities logged ©. Lcanse assignments ©. Deka quetity score (© Mark tnie item for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:29:15 48 of 65. Cloud Kicks wants Its sales operations team to place orders for United States customers in Sales Cloud. The sales ops team needs to calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time What should the consultant recommend to meet the requirement? A. © 4 formula flaid on the Order abject 8. @ An app from the Appexchance CO A apteadshect with formules BD. Ascmen flow for orders © Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:29:18 47 of ©5. A consultant has completed the Build and Validate phases of @ Sales Cloud implementation at Cloud Kicks. Which step should the consultant complete next? A. @ Oliver training. 2. Complete @ post-mortem. ©. © Sian off on the statement of work D.© Uparade to the latest Salesforce Release. (Mane enis ttem tor later review. Ss Ss Salesforce Certified Sales Cloud Consultant Time Remaining: 01:29:22 46 of 65. Cloud Kicks (Ck) recently finished a redeployment of Its Lightning pages. CK users report that Lightning pages are loading slowly. CK management wants te consider the impact this has on adoption. Which two tools should the consultant recommend that CK use to evaluate Lightning pages? Choose 2 answers A. @ Lohtning Usage App 5. [) Real-time Event Monitoring ©. Guidance for App Builder 1D. Performance Analysis for App Builder © Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:29:25 45 of 65. When a lead Is created, Cloud Kicks wants to Implement rules to assign the lead to the appropriate user. The new record should have the assignee's default record type Which approach should the consultant recommend to meet the requirement? A. © Use Lead settings to set the record tyne of the assignee 3. @ Customize Lead Assignment Rules to take the record type of the a: CO Specify In the User settings to match the record type of the assignee. 1D. Configure Frofile settings to copy the record type of tha aatignes © Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:29:28 44 of 65. A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account. What should the consultant recommend to allow account owners to selectively share an account's contacts with opportunity owners? ‘As ©) Traneferconieretoverearatie ror trea 8. © 446 opportunity owners to the Opportunity Team and configure contact sharing ©. @ Ade opportunity owners to the Account Team and configure contact sharing. D.© Transfer account ownership from themselves to the epportunity owner CO 2H: este teem for later review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:29:31 43 of 65. Universal Containers (UC) has an Account Hierarchy of customer Accounts, with parent Accounts representing corporate headquarters and child Accounts representing franchises. The VP of sales believes that many franchises are missing from UC’s Salesforce org because sales reps are unaware of them. What should the consultant recommend to fill in the missing Franchises? A. © Use @ third-party data enrichment too! to populate the Externel 1D. 8. © Downlond the Oats Quality pack from the AppExchange. €.© Use Social studio to sync business data from social media sites. .@ Tmplement a Lightning Geta package trom the Appexchange. CO Moris this item for Inter review. es ES CS) Ee Salesforce Certified Sales Cloud Consultant Time Remaining: 01:29:36 42 of 65. Users at Cloud Kicks (CK) say the global search Is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access for the contacts they want to see. What should a consultant recommend to yield better search results? A. © Use quotstion marke operator around contact's first and last name. 8. @ Ade company name next te contact's full name in the search window. EO Add LIKE keyword next £0 contect’s full name In the search window. 1D. Use parentheses operstor to limit © Maric this item for Inter review. es es ee Salesforce Certified Sales Cloud Consultant ime Remaining: 01:29:42 41 of ©5. Universal Containers (UC) has established sales ops teams. As part of the sales process, Tasks are used to track all customer Interactions. UC wants any available sales ops team member to handle these Tasks as soon as possible. Which Salesforce functionality should the consultant recommend ta meet the requirement? A.© Create Opportunity Teams to manage Tasks. B.C Use Flow to creete # Task for each team member ©. @ Action Tasks to 9 queue to share work efficiently, D.© Leave the Task’s ‘Assigned To! field blank. (CO Merk tents seem for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:29:45 40 of 65. Cloud Kicks has configured Account Teams and Is ready to go live in Production How should the consultant migrate the Account Team configuration to Production? AO Of 8. © Insare them with Workbench ©. Create them manually. 2. @ Seiribute them with packages, CO "aH: este teem for later review. Salesforce Certified Sales Cloud Consultant ime Remaining: 01:29:50 39 of 65. Universal Containers has configured the Account organization-wide default (OWD) sharing az Public Read Only. All customer Accounts are owned by the customer success manager. When a customer calls support to update their contact information, the support agent on their Account team is unable to edit the Account Which approach should a consultant recommend to allow the support agent to edit the Account, while still enforcing the Public Read Only owp? A. © The support agen: should add thamselves to the customer's Account team to grant ecit permissions 2. © The customer suecens manager should Include the support agent on the default Account team with Edit permissions. ©.© The support agent should contact the customer succe! manager to update the D.© The customer success manager should change the owner of the Account to the support agent. (Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:29:53 38 of ©5. Cloud Kicks (CK) has Implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasting to all sales users. Which two statements should a consultant consider when enabling forecasting? Choose 2 answers 5. (Multiple Forecast Types must be created and activated C.D) Opportunity Splits must be enabled at the same time. 5. 4 Single Category or Cumulative Forecast Rollup should be defined. CO Merk tte tte for later review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:29:58 37 Of 65. Multiple sales reps work together to close opportunities at Cloud Kicks. Management needs to know how much credit each sales rep receives on opportunities they close to maintain accurate quota reports. Which solution should a consultant recammend to meet the requirement? A. © Set the organization-wide sharing defeult for the Opportunity object to Private, 2. @ Eneble Opportunity Spitte and add the Cpportunity splits raleted lst to Opportunity page layouts. CO Create custom fieide an the Opportunity abject for sales reps to enter 9 credit Percentage: ©. Eneble Opportunity Team Setting andi create report grouped by Opportunity Ment thie item for tater review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:30:04 36 of 65. Organization-wide default settings for Account Is set to Private at Cloud Kicks. Users are unable to see each other's accounts When a Salesforce admin assigns User A as the owner of an opportunity related to User B's account, which additional access will User A gain? A. © User 2 will have Read-Only access to the opportunity’s Account and its related 5. © User A will have Read-Write access to the oppertunity's Account and its related contact records. ©. © User A will have Read-Write access only to the eprortunity’s Account record ©.© User A wil have Read, wirite, and Delete access to the opporcunity's Account recore CO Mork tte stem for later review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:30:07 35 of 65. A Cloud Kicks sales team based In the U.S. wants to grow market shere in Australia. The company has multi-currency enabled and has added the Australian Dollar as an available currency. How should the consultant allow the sales team to report on Australian deal values in U.S. Dollars (USD)? A. © Set each sales user's derault currency to the Australian Dollar B.O Create 2 formula field to perform a currency calculation © Use USD for Austral 1. @ Ensble parenthetical currency conversion © Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:30:10 34 of 65. The VP of sales at Cloud Kicks wants to provide options to sales reps for changing account or contract details for 2 created order. Which two conditions should the consultant consider to meet this requirement? Choose 2 answers ‘A The contract associatec with the order Is asseciated with the nev 1B. @ The ardor accactated with the account chauld he In draft etatue, CO The price book associated with the order Is associated with the new 2+ The currency asaosloted with the order con be aifarant from the nas CO Mane tte ttem fer later review. Salesforce Certified Sales Cloud Consultant ime Remaining: 01:30:12 33 of 65. During the requirements gathering workshops at Cloud Kicks, the project team and subject matter experts bring up new ideas to incorporate into the current project. Which best practice should the consultant use to refocus the meeting and stay an topic? A. © Invite only the suspect matter experts to subsequent workshops. 8. © Incorporate the new ideas into the solution design. CO Trill key stakeholders that the team Is focused on other ideas. 1D. @ Remind the team of the purpose and scope of this project. CO Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:30:16 32 of 65. Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, 2 combination of several different activities result in a successful sale. How should the consultant configure Salesforce to track which marketing activities influenced the customer to make a purchase? A. © Implement customizable Campaign Influence: 8. © Make the Primary Campaign Source required. EO Use Surveys to request the Information from the customer CO Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:30:18 31 of 65. Cloud Kicks has enabled Multi-Currency In Its organization. Alll of the rates are set. What is the impact if the exchange rates are adjusted? A. @ Newly created Opportunities will use the new exchange rate and exiting Cppertunities will remain the same. 2. All Opportunities with enxcrange rates will Use the new rate. C.D Opportunities created this month will use the new exchange rate and existing D.© Elesed/Won Opportunities will retain the originel exchange rete. CO "2H: este item for later review. Es Ess Ei) Se Salesforce Certified Sales Cloud Consultant Time Remaining: 01:30:23 30 of 65. Cloud Kicks rolled out Sales Cloud recently. For the next release, the VP of sales has requested a new feature to pravide premium service to larger accounts. The VP wants to display the lifetime spend for each account on the Salesforce account detail page. The VP also wants to display sentiments based on a Gaagle Analytics Survey that was previously sent out. Which option should a consultant recommend to meet this requirement? A.© Salesforce Data Pipsiines 5. CD Salesforce Date ractory €.@ Einstein Diccovery D.© Salesforce Connect CO Mare ents ttem for later review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:30:26 29 of ©5. Universal Containers Is analyzing data to Identify gaps, and wants to know which Accounts with open Opportu: Contacts. ies are missing Which feature should a consultant recommend to build this report? A. @ Cross filter 8. Custom report type ©. © Joined repert 2. custom fiter CO "aH: este teem for later review. eZ EET Salesforce Certified Sales Cloud Consultant Time Remaining: 01:30:28 28 of ©5. Cloud Kicks has a large remote sales department working in many different locations. Management wants greater visibility into the opportunities in progress with their respective teams. They also want to receive email alerts when opportunities reach key metrics (e.g., stage progression) or a high probability. However, they want to control the frequency of their email alerts Which solution should @ consultant recommend? A. © Subscribe to Chatter Peed Tracking to receive updates for the key metrics, 1B. @ Safin a record-triggarad flow whan the stage is updated to new values EO Create 2 report filtering for the desired criteria, and allow managers to Subscribe to the report D.© Configure Outlock Integration amail aattings to centro! alert fraquency: Ment thie item for tater review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:30:31 27 of ©5. Cloud Kicks wants to Implement a methodoloay to determine which current leads have the most in common with leads that have successfully been converted in the past. How can the consultant meet this requirement? A. Create Cadence Steps. 8. © Use Lead Conversion Reporting, ©. Create Conversation Insight CO 2H: este teem for later review. Ss Ss Salesforce Certified Sales Cloud Consultant Time Remaining: 01:30:35 26 of ©5. Cloud Kicks has a private sharing model on Accounts. Sales reps need te ensure that specific users can qualify marketing Opportunities on their Accounts. There can be different users for a given Opportunity. Sales management needs to report on which users are assigned to Opportunities. What should the consultant recommend to the account executives? A.© Share Opportunities with specific users by granting Read access to Opportunities in their portfol. Ad specific users as Opportunity team members with 2 role thet grants Read/Write access. Account team members with s role that grants Modify All (Mer this item for later review. Salesforce Certified Sales Cloud Consultant ime Remaining: 01:30:37 25 of 65. Universal Containers Is creating a new program to allow customers to pay for large orders over the course of 1 to 3 years in monthly installments beginning in the month the products are sold. The admin needs to configure Sales Cloud to accommodate the new pricing terms and to help the finance department forecast easily. What should the consultant recommend to meet the requirement? A. © Ade a custom field to the Quotes object to capture the number of installments. 21 Set tne default quantities te 42, 24, anc 36 19 @ new Price Book fr inet CO Create 2 Flow to create an Orcer for each Installment payment. D.@ Use Revenue Scnecules to capture installment payment pian cetalls ror each, Product. CO Moris this item for Inter review. es ES CS) Ee Salesforce Certified Sales Cloud Consultant Time Remaining: 01:30:41 24 of ©5. A sales manager for one of Cloud Kicks’ sales territories Is unable to see a forecast for the current quarter. How should the consultant resolve this issue? A.C Contigure the date fiter on the forecast and assign It te the salez manager 8. @ Set the soles manager os the Forecast Menager for th ©. © Select the corract foracast on the sales manager's user record, D.© Ade the sales manager to the Forecasting public group. (Mane tnis ttem tor later review. Salesforce Certified Sales Cloud Consultant Ime Remaining: 01:30:44 23 of ©5. Cloud Kicks’ (CK) high-value opportunities are delayed in the approval process because sales managers’ approval requests go unnoticed for various reasons. CK wants to streamline the approval process and give sales managers more ways to approve opportunities in a timely manner. Which two strategies should the consultant recommend to improve, the approval process? Choose 2 answers A.) Bulla an automation to approve high-value opportunities © © ersste 9 doshbsard of pending approvals and ald lt tothe chatter €. @ Enable appravale by emall for the approval process for high-value Allow monagers to approve or 1 Requests ta. ject requests vie the Approval Salesforce Certified Sales Cloud Consultant Time Remaining: 01:30:46 22 of 65. The Cloud Kicks CEO needs to run reports from the sales team's reports folder. The CEO's assistant needs to contral access to the reports. Sales managers need to change the reports when necessary. How shauld the consultant meet the requirement? A. @ Set the CEO access level to View, the CEO's assistant to Manage, and the sales 5. © Enebie Manage access for the CEO rele and subordinates, and Manage eccess for the CEO's assistant profile ©.© Enable Manage Report in Pubic Folders and give mccans to the CEO and their D.© Set te CEO access level to View All, the CEO's assistant to Mealy All, ana tne Sales manager public group to Create. CO Moris this item for Inter review. EE ES ee) Salesforce Certified Sales Cloud Consultant ime Remaining: 01:30:49 21 of 65. Cloud Kicks (CK) uses a custom object named GumShoe_« GumShoe cis the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. CK wants to easily generate new GumShos__e records fram staff phones by using the Salesforce mobile app. What should a consultant recommend to meet the requirements? (Cp Creeihar a cutericaiitormetion precaas © Create 2 Quick Action. © Create @ Lightning component for mobile. © Creates custom hyperlink tea related list. poe (© Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:30:52 20 of ©5. Universal Containers (UC) has acquired another company that uses Salesforce and is migrating its legacy data, email alerts, and approval processes. Which two steps should the consultant perform to maintain data integrity? Choose 2 answers AE) Enable tne create Audit Fields parmiasion te Insert hstortealy B.D) Merge the legacy Salesterce org into UC's Salesforce org and migrate ©. Use the Selectorce Approval Process clone feature to migrats eppravel processes: Insert users, anc then migrate email alerts and approval processes (CO Mark tnie item for later review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:30:54 19 of ©5. Cloud Kicks sales reps want to see all of their current opportunities, and the full details, with a minimal amount of navigation or clicks to cycle through them: Which functionality should the consultant recommend? "Corer ae 8.@ From the My Opportunities’ list view, select the Spilt View option. C.© Create 2 My Opportunities’ repart and cpen each opportunity in a new browser feb. D.@ Construct m new Salex Console app including oppertunities © Maric this item for Inter review. es Ss ee Salesforce Certified Sales Cloud Consultant Time Remaining: 01:30:58 18 of ©5. Cloud Kicks has the Enterprise Edition and plans to integrate its email system with Selesforce, and wants te show the last 2 months of email activity to its 75 sales reps. What should a consultant recommend to meet this requirement? AO Email te Salesforce 8. © Sales Cloud Console ©.© Sales Cloue Einstein 3. Einstein activity Capture Standerd CO "2H: este item for later review. Salesforce Certified Sales Cloud Consultant ime Remaining: 01:31:01 custom object with a master-detail relationship to the Account. Each account record takes a long time to display due to the rendering time of the invoice related list. What should the consultant do to solve this issue? © Convert the invoice object Into a lookup relationship. © Move the Invaice related list to 2 separate tab on the Lightning pag: © Eneble Dynamic Related List for the Invoice related list. © =nabie Indexing on all visibie nelds on the Invoice related list one» CO Mork thts ttem for later review. Preview Ail Sabin oxo Salesforce Certified Sales Cloud Consultant Time Remaining: 01:31:05 16 of 65. The Universal Containers sales team wants to easily show Account relationships to its sales reps and report on these relationships Which two considerations should the consultant take into account? Choose 2 answers ‘A. Account relationships are visible rrom Person Account recoras. B. Bi Accounts con be organised inte different divisions based on specific ©. A Person Account can be either = parent or child In the Account Eh: Acceum Hicrarsiny dleriiays eniithe Accounts users tieve Read permission to view. CO Mane tte ttem fer later review. Salesforce Certified Sales Cloud Consultant ime Remaining: 01:31:07 15 of 65. Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to determine which territory has closed the most deals in a month. The territory hierarchy has three branches with child territories, where forecast managers may be assigned to a few of them. Which two actions can forecast managers perform? Choose 2 answers A. Add territory foracast to the hierarchy. 5. & Shere the forecast with eny Salesforce user €: @ View the territory forecasts a2 = single-page summery: D.[ Add @ Forecasts tab to the Sales app. © Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:31:10 114 of 65. Cloud Kicks Is Implementing Sales Cloud and has asked a consultant to create an architecture diagram of the system. Which stage of the project lifecycle does this fall under? A. Inuate 2. Exwcute ©. © Pian ©. Monitor and Control (Mane tnis ttem tor later review. es Ss Se 13 of 65. Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing gales territories and hire additional ctaff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will noed to be reassigned to now territories. Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Salec Cloud. How should the consultant show sales operations what the data will look like after the change? A. © Use Data Loader to exoort the accounts and make updates in Google Shests, ©. © Install tne Territory Management Reporting Pack trom the AppExchange, EO Ure Tableau to gescode account addresses and display on = territory map, D.@ Run the updated assignment rules in the Planning State and view the accounts (Mork ents teem or later review. Ss Es Salesforce Certified Sales Cloud Consultant Time Remaining: 01:31:21 12 of ©5. Which two use cases will protect the Integrity of order data h activation mitations? Choose 2 answers A. [0] Products can be removed from active recuction orders. B.D) New Products can be added te active orders. ©. Orders can be activated only if they include @ Product. 1. Multiple reduction orders can be creatad for a single orden CO Mor enis item for later review. Es ES Salesforce Certified Sales Cloud Consultant me Remaining: 01:31:25 11 of ©5. The sales department at Cloud Kicks Is growing quickly. New sales executives should prioritize interacting with existing contacts who are decision makers and influencers to further the business relationship. Which solution should the cansultant recommend? A. © Use a junction object betwaen the Opportunity and Contact, 3. Ade a muitiselect picklist Feld on the Opportunity object, C.@ Use Contect roles on the Opportuntty object. D.© Add » contact lookup field to the Opportunity, © Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:31:28 LO of 65. Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, 2 combination of several different activities result in a successful sale. How should the consultant configure Salesforce to track which marketing activities influenced the customer to make a purchase? A @ Create © sunction object between Campaign and Opportunity, 3. Use Surveys to request the information from the customer €.© Implement Customizable Campeign Influence, 0. © Moke the Primary Campaign Source required: © Maric this item for Inter review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:31:30 9 Of 65. The Cloud Kicks IT team has noticed that there are many duplicate Person Accounts. The team can often easily identify duplicates and wants to merge them. What should the consultant explain to the team about Person Account merges? A. © Person Accounts can be merged with any type of Account. 3. Person Accounts can be merged with contact records. ©. © Parson Aeevunte with a redundant relationship can be merged using matching D.@ Person Accounts can be merged with cther Person Accounts Salesforce Certified Sales Cloud Consultant Time Remaining: 01:31:32 8 of 65. A consultant has successfully deployed Sales Cloud at Cloud Kicks. What is the final step in completing an engagement? A. Perform testing. B6@ Mecsure edeption. ©.© Deploy solution. ©. Hans over documentation. (Mane enis ttem tor later review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:31:35 7 ef 65. Cloud Kicks manages contacts for lead generation in a marketing application. Following 2 new Salesforce implementation, Inbound leads will be reviewed in the marketing application and then migrated to Selesforce Which contacts should the cansultant application to leads in Salesforce? A. Active contacts 5 Wolified contacts ©.© New contact: ©. All contacts rate from the marketing (CO Merk tents seem for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:31:38 6 of 65. Sales reps at Cloud Kicks are spending too much time coordinating meetings with prospective clients. Which solution should a consultant recommend to schedule meetings more efficiently? As) Cheat cute that cliente ery seuwite achedule toemtingt 8. © Ask cliants to share thelr Outlook calancars, C. © Utilize the Insert Availability feature in Salesforce Inbox D.© Shere the sales reps! Salesforce calender with citents. CO "2H: este item for later review. Salesforce Certified Sales Cloud Consultant me Remaining: 01:31:41 5 of 65. The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to create and edit leads, contacts, and opportunities with ease. Which two features should the consultant recammend for the sales team to use? Choose 2 anewers A. @ Mobile Smart Action= 5.) Einstein Activity Capture ED Lightning movite component 5 wick Actions (Cy Mar thie item for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:31:45 4 of 65. What are two capabilities of Data Loader? Choose 2 answers Exports flelé history data 5. [) Extracts organization and configuration metacats ©. Prevents importing duplicate records © Mari thie item for later review. = Boview Ail subrnit Bes Salesforce Certified Sales Cloud Consultant ime Remaining: 01:31:47 3 or6s. Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to influential campaigns. Which feature will allow for revenue share with standard and custom attribution models? A. © Use sharing rules to give access to Campaign members, 2. Create = formula field to track Campaign Influence, ©.O Create a reporting snapshot for Campalans. D.@ Use Customizable Campaign influence for reporting, CO Merk tte tte for later review. Salesforce Certified Sales Cloud Consultant Time Remaining: 01:31:52 2or6s. Cloud Kicks (CK) has two sles divisions: a franchise sales division and a public sales division. The sales reps for each division have different user profiles. The sales reps for the franchise sales division should only be able to set up Business Accounts. What should the consultant recommend to meet this requirement? © Remove Ferson Account Record Types from the franchise sales user profile © Ensure tere are a minimum of two Record Types for Person Accounts. Oak Oo Use sharing rules to share Accounts between franchise and public divisions. pnger (© Manc tnie item for later review. es Ss ee es 1 of 65. The sales manager at Cloud Kicks has proposed that the consultant hold one large discovery meeting with 250 employees who Use Salesforce currently to gain infarmation to imprave adaption What are the three efficient approaches the consultant could racommend to the sales manager? Choose 3 answers A. @ Arrenge multiple sessions with small groups of employs: (Meet with = large group of employes to lis Ask all employes to email their ideas and feedback to the consultant. Send @ survey t0 ell employees asking for a list of desired chenges. oa © should participate in noo Aol management to select which empl (© Mor this item for Inter review. Ss EE

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