CLEAR MSTV10N20 JD2020 MST V10N20 JD2020 DR - M - MAHADEVAN

Print ISSN: 2249 3492, Online ISSN: 2249 3506
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International Journal of Research in
IJRMST Management, Sciences and Technology
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www.thaavan.com A Blind Peer Reviewed and Open Access Journal

Indexed and Impact
thaavan2011@gmail.com Publication as Per UGC Care of India and SCOPUS
Factor Journal
Vol-10, Issue-19 pp. 01-08, July-Dec- 2020
CLEAR International Journal of Research in Management, Sciences and Technology
RESEARCH ARTICLE
ASSESSMENT OF STRESS LEVEL AND STRESS MANAGEMENT TECHNIQUES

AMONG BANK EMPLOYEES IN MADURAI
*Dr. M.Mahadevan, **Dr. A.Rajesh
*Assistant Professor, Department of Management, Arul Anandar College, Karumathur,
Madurai., Tamil Nadu, India. E-mail id: dr.mahadevmdu@gmail.com
**Associate Professor, KV Institute of Management and Information Studies, Coimbatore,
Tamil Nadu, India. Email: rajesh2active@gmail.com
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ABSTRACT
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Stress is any physical, substance or emotional factor that causes substantial or mental
unsettling. People with strong social help report less pressure and more positive indications
of stress than the people who need social assistance. Stress management strategies
consolidate unwinding techniques, time management abilities, counselling, exercise and the
maintaining an overall healthy lifestyle. Stress prevents the body from resting, which can
decrease productivity at work. Hence, the present study aims to assess the stress level and
stress management techniques of sample respondents in Madurai city.
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Article History
Received 20th November, 2020, Received in revised form 28.11.2020
Accepted 20.12.2020, Published on 30th. December.2020
Keywords: stress level, stress management, bank employees, Madurai.
Corresponding Author : Dr. M.Mahadevan
Email : dr.mahadevmdu@gmail.com
I. Introduction your body may consistently be on high caution.

Stress management gives you a scope of After some time, chronic stress can prompt
apparatuses to reset your caution system. It can serious medical issues. Try not to hold up until
support your brain and body adapt. Without it, stress harms your well-being, relationship or
Dr. M. Mahendran and Dr. A. Rajesh/Management, Sciences and Technology/2020-1

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Indexed and Impact
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quality of life. Begin to follow the stress representatives have high role conflict contrasted
management methods today. with nationalize bank employees. This
II. Objectives of the Study demonstrates a lot of desires applied to the
The broad objective of this research officeholder by the organisation and the job they
work is to assess stress level and stress perform inside the organisation isn't in
management techniques among the bank harmoniousness with one another. Lower the
employees in Madurai district and the specific degrees of role clarity individuals feel at work
objectives were to study the sex, age, higher the degree of stress.2
educational qualification, job experience, IV. Research Methodology
monthly salary, stress levels and the coping The present study has adopted an
strategies that respondents are practicing empirical and descriptive research approach. The
themselves to reduce stress. sample consists of 120 bank employees from
III. Literature Review both nationalized and non-nationalized bank in
Gopal C. Mahakud et al. (2013) in the city of Madurai. The research has used both
their research work on stress management the the primary and secondary data, primary data
concept and approaches found that stress is a was collected through survey using self-
mind boggling marvel and is impacted by designed structured questionnaire and secondary
different components. There is no single data were from various articles, books and
technique for enduring the stressful occasions in journals. Data was analysed through SPSS by
life; rather, it is a procedure of making sense of using statistical tools such as percentage, mean,
what works best for individual at the hour of standard deviation, rank and correlation analysis.
stress. The coping strategies will direct the V. Analysis and Discussion
person to work through both ordinary stress just Sex
as crisis stressors. Cognitive behavioural The distribution of sample respondents
approaches are compelling in managing stressful by their sex is presented in table 5.1. The study
situations. Mindfulness based methodologies are shows that majority of the respondents (64.2
as of late featured as intercession for managing percent) were female category and remaining
stress.1 35.8 percent of the respondents were fall under
Swarnalatha C and Gopalakrishnan male category among the sample respondents.
R (2012) in their research work on the
occupational stress of the nationalized and non- Table 5.1
nationalized bank employees in the city of Distribution of the sample respondents by
Madurai shows that the non-nationalized bank their sex

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Sl. Sex Frequency Percentage sample respondents had completed bachelor’s

No. degree and Institute of Banking Personnel
1. Male 43 35.8 Selection (IBPS) exam qualified, 29.1 percent of
2. Female 77 64.2 the employees had completed master’s degree,
120 Total 100 16.7 percent of the employees had completed
Source: Primary data bachelor’s degree and additional course and 11.7
Age percent of the employees had completed only
Table 5.2 presents the distribution of the bachelor’s degree in the study area.
employees by their age group. It reveals that Table 5.3
39.2 percent of the sample respondents’ age Distribution of the sample respondents by
group was between 21 years to 30 years of age, their educational qualification
26.7 percent of the respondent’s age was Sl. Educational Frequenc Percentag
between 30 years and 35 years, 20.8 percent of No qualificatio y e
the respondents’ age were between 35 years and . n
45 years and 13.3 percent of the sample 1. Bachelor’s 14 11.7
respondents age was 45 and above years of age. degree
2. Bachelor’s 20 16.7
Table 5.2 degree &
Distribution of the sample respondents by additional
their age course
Sl. Age Frequency Percentage 3. Bachelor’s 51 42.5
No. degree &
1. 21 – 30 47 39.2 IBPS exam
2. 30 – 35 32 26.7 qualified
3. 35 – 45 25 20.8 4. Master’s 35 29.1
4. 45 & 16 13.3 degree
above Total 120 100
Total 120 100 Source: Primary data
Source: Primary data Job Experience
Educational Qualification Table 5.4 presents the distribution of
The distribution of employees by their sample respondents by their job experience. The
educational qualification is presented in the table study shows that 33.3 percent of the sample
5.3. The study disclosed that 42.5 percent of the respondents were have 5 years to 10 years, 30

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percent of the sample respondents was had less made by our own reasoning patterns, can
than 5 years, 18.3 percent of the sample overstretch our capacity to adapt and afterward
respondents were having 11 years to 15 years, stress is experienced. The research work found
10.9 percent of the respondents were having 16 that five factors that affecting work stress hence,
years to 20 years and 7.5 percent of the sample the respondents are bound to encounter stress
respondents were having more than 20 years of related sick well-being either mental, physical or
job experience among sample respondents. both. The respondents are affected through four
Table 5.4 or less factors than they are to the least extent
Distribution of the sample respondents by liable to experience the ill effects of stress
their educational qualification related sickness. The sample respondents
Sl. Educational Frequenc Percentag affected by at least fourteen factors and more
No qualificatio y e than they are the most inclined to stress
. n demonstrating a large number of attributes or
1. Less than 5 36 30.0 qualities that are making unsound practices. This
years implies they are likewise bound to encounter
2. 5 -10 years 40 33.3 stress and stress related illness for example
3. 11-15 years 22 18.3 migraine, irritable bowel, the back and neck
4. 16- 20 years 13 10.9 pain, hypertension, coronary illness, mental ill
5. More than 09 07.5 health may be stress, depression and anxiety.
20 years Table 5.5
Total 120 100 Distribution of the sample employees by their
Source: Primary data stress level
Stress levels S. Yes No
Variables
The distribution of the sample No. No. No.
employees by their stress level is presented in I as often as possible 0 120
table 5.5. The study reveals that everybody 1. bring work home (0.0) (100)
responds to stress in their own manner, nobody around evening time
stress level test can give a complete diagnosis of Insufficient hours in 0 120
the stress levels. This stress level study is 2. day to do all things (0.0) (100)
proposed to give an outline in particular. A vast that I should do
majority of us can oversee differing measures of I deny or overlook 0 120
pressure without feeling stressed. Anyway to an 3. issues with the (0.0) (100)
extreme or unreasonable pressure, regularly expectation that they

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will leave them when they talk

I carry out the 0 120 gradually
responsibilities myself (0.0) (100) I tend to eat, talk, walk 0 120
4. 12.
to assurance they are and drive rapidly (0.0) (100)
done appropriately My hunger has 0 120
I think little of to what 0 120 changed, want to gorge (0.0) (100)
13.
5. extent it takes to get (0.0) (100) or have lost
things done craving/may skip food
I feel that there are 0 120 I feel aggravated if the 13 107
such a large number of (0.0) (100) vehicle or traffic in (10.8) (89.2)
6. deadline times in my front is by all accounts
14.
work/life that are hard going too gradually/I
to meet become baffled at
My self-confidence 08 112 holding up in a line
/confidence is lower (6.7) (93.3) On the off chance that 0 120
7.
than I might want it to a person or thing truly (0.0) (100)
15.
be pesters me I will
I much of the time 21 99 restrain my sentiments
have blameworthy (17.5) (82.5) At the point when I 0 120
8. sentiments on the off play game or games, I (0.0) (100)
16.
chance that I unwind truly attempt to win
and sit idle whoever I play
I end up contemplating 17 103 I experience state of 0 120
issues in any event, (14.2) (85.8) mind swings, trouble (0.0) (100)
9. 17.
when I should be deciding, focus and
unwinding memory is impaired
I feel exhausted or 0 120 I discover blame and 0 120
tired in any event, (0.0) (100) condemn others as (0.0) (100)
10.
when I wake after a 18. opposed to lauding,
satisfactory rest regardless of whether
I regularly gesture or 0 120 it is merited
11. finish different people (0.0) (100) I am by all accounts 0 120
19.
groups sentences for listening despite the (0.0) (100)

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fact that I am Coping strategies to reduce stress

distracted with my The sample bank employees coping
own contemplations strategies to reduce stress is presented in table
My sex drive is lower, 0 120 5.6. The study found that only 3.3 percent of the
20. can encounter changes (0.0) (100) respondents most of the times practice yoga or
to menstrual cycle meditation but 37.5 percent of the respondents
I end up grinding my 0 120 most of the times practice some physical
21. exercise and 30 percent of the respondents only
teeth (0.0) (100)
Increase in solid a 23 97 had a chance to rarely away from stressful
throbbing painfulness (19.2) (80.8) situations and 44.2 percent of the sample
22. particularly in the respondents never had a sound sleep but 31.7
neck, head, lower percent of the respondents were most of the
back, shoulders times chatting with likeminded persons when
I can't perform 0 120 they are in stressful situations and close to (49.2
undertakings just as I (0.0) (100) percent) of the respondents never play with pet
23. used to, my judgment animals when they are in stress and 43.4 percent
is blurred or not in the of the respondents always practice time
same class as it management as coping strategies among the
I discover I have a 0 120 sample respondents in Madurai.
more noteworthy (0.0) (100) The calculated mean score concentrated
24. reliance on liquor, to 5 scores for the coping strategies to reduce
caffeine, nicotine or stress, such as; practice time management and
medications chatting with likeminded person. The calculated
I find that I don't 0 120 mean score was between 1.43 and 3.15 for the
possess energy for (0.0) (100) coping strategy, such as; practice yoga or
25. some interests/leisure meditations, playing with pet animals, have
activities outside of sound sleep, away from stressful situations and
work practice some physical exercise.
Source: Computed from the sample survey, No.: Among the 7 coping strategies to reduce
Number of respondents, Note: Figures in stress that was considered for the present study,
parenthesis represent the percentages, practice time management was ranked 1st, 2nd
calculated. rank was given for the chatting with likeminded
person, practice some physical exercise was

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ranked 3rd. Away from stressful situations, Have ng (25. (3 (0 (10 (2 4

with 0) 1. 9. .8) 3.3
sound sleep, Playing with pet animals and likemi 7) 2) )
Practice yoga or meditation was ranked 4th, 5th, nded
6th and 7th respectively. perso
n
Table 5.6 6. Playin
08 22 59
Distribution of the respondents by their g with 10
(0 (1
21
(4 2.0
pet (08. (17 1.30 VI
coping strategies to reduce stress anima 3)
6. 8.
.5)
9.2 7
M 7) 3) )
ls
ost So M
Stan 7. Practi
S Copin of m ea
Al Ra Ne dard R ce 43 09 04
. g th e n 52 12
wa rel ve Devi an time (3 (0 (0 4.0
N Strate e ti Sc (43. (10 1.10 I
ys y r atio k mana 5. 7. 3.3 5
o. gies ti m or 4) .0)
n geme 8) 5) )
m es e
nt
es
1. Practi Source: Computed from the sample survey, No.:
ce
0
04 07
26
83 Number of respondents, Note: Figures in
yoga (0 (0 (6 1.4 VI
or
(0.0
3. 5.
(21
9.2 3
0.75
I
parenthesis represent the percentages,
) .7) calculated.
medit 3) 8) )
ation
2. Practi
ce Correlation between age and coping
45 08 28
some 23
(3 (0
16
(2 3.1
strategies to reduce stress of bank employees
physic (19. (13 1.48 III Table 5.7 shows the correlation between
7. 6. 3.3 5
al 2) .3)
5) 7) ) age and coping strategies to reduce stress of
exerci
se bank employees. The correlation is about -0.912,
3. Away which indicates negative relationship between
from 21 15 29
19 36 age and coping strategies to reduce stress of
stressf (1 (1 (2 2.7
(15. (30 1.41 IV
ul
8)
7. 2.
.0)
4.2 0 bank employees in the study area and is
situati 5) 5) )
ons
significant at 1% level.
4. Have 10 12 53 Hence, there is no relationship between
19 26
sound (0 (1 (4 2.3 age and coping strategies to reduce stress of
(15. (21 1.49 V
sleep 8. 0. 4.2 0
8)
3) 0)
.7)
) bank employees in the study area.
5. Chatti 30 38 11 13 28 3.2 1.52 II

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Table 5.7
Correlation between educational qualification and precautionary measures of the unorganised
construction workers
Variable Age Coping strategies to reduce stress
Age 1.000 -0.912**
Coping strategies to - 1.000
reduce stress
** denotes significant at 1% level
Approaches”, The International Journal
VI. Conclusion of Humanities & Social Studies, Vol. 1,
The study concludes that majority of the Issue 6, December, pp: 1-5.
sample employees were female category with
39.2 percent of the sample respondents’ age 2. C. Swarnalatha and
group was between 21 years to 30 years of age R. Gopalakrishnan (2012): “A
and the five variables among twenty five that comparative study on occupational
influencing work stresses therefore, the stress of nationalised and non
respondents are more likely to have stress nationalised bank employees in Madurai
related ill health either mental, physical or both city, Tamil Nadu, India”, International
and close to half (49.2 percent) of the Journal of Management, Vol. 3, Issue 1,
respondents never play with pet animals when January- April, pp. 135-144.
they are in stress and 43.4 percent of the
respondents always practice time management 3. T. O. Oladinrin et al. (2014):
as coping strategies among the sample “Analysis of Stress Management among
respondents in Madurai and there is no Professionals in the Nigerian
relationship between age and coping strategies to Construction Industry”, International
reduce stress of bank employees in the study Journal of Multidisciplinary and
area. Current Research, Vol.2, Jan/Feb, pp:
Reference 22-33.
1. Gopal C. Mahakud et al. (2013):
“Stress Management: Concept and

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Print ISSN: 2249 3492, Online ISSN: 2249 3506

IJRMST Management, Sciences and Technology

www.thaavan.com A Blind Peer Reviewed and Open Access Journal

CLEAR International Journal of Research in Management, Sciences and Technology

ASSESSMENT OF STRESS LEVEL AND STRESS MANAGEMENT TECHNIQUES

I. Introduction your body may consistently be on high caution.

Dr. M. Mahendran and Dr. A. Rajesh/Management, Sciences and Technology/2020-1

IJRMST Management, Sciences and Technology

www.thaavan.com A Blind Peer Reviewed and Open Access Journal

CLEAR International Journal of Research in Management, Sciences and Technology

Dr. M. Mahendran and Dr. A. Rajesh/Management, Sciences and Technology/2020-2

IJRMST Management, Sciences and Technology

www.thaavan.com A Blind Peer Reviewed and Open Access Journal

CLEAR International Journal of Research in Management, Sciences and Technology

Sl. Sex Frequency Percentage sample respondents had completed bachelor’s

Dr. M. Mahendran and Dr. A. Rajesh/Management, Sciences and Technology/2020-3

IJRMST Management, Sciences and Technology

www.thaavan.com A Blind Peer Reviewed and Open Access Journal

CLEAR International Journal of Research in Management, Sciences and Technology

Dr. M. Mahendran and Dr. A. Rajesh/Management, Sciences and Technology/2020-4

IJRMST Management, Sciences and Technology

www.thaavan.com A Blind Peer Reviewed and Open Access Journal

CLEAR International Journal of Research in Management, Sciences and Technology

will leave them when they talk

Dr. M. Mahendran and Dr. A. Rajesh/Management, Sciences and Technology/2020-5

IJRMST Management, Sciences and Technology

www.thaavan.com A Blind Peer Reviewed and Open Access Journal

CLEAR International Journal of Research in Management, Sciences and Technology

fact that I am Coping strategies to reduce stress

Dr. M. Mahendran and Dr. A. Rajesh/Management, Sciences and Technology/2020-6

IJRMST Management, Sciences and Technology

www.thaavan.com A Blind Peer Reviewed and Open Access Journal

CLEAR International Journal of Research in Management, Sciences and Technology

ranked 3rd. Away from stressful situations, Have ng (25. (3 (0 (10 (2 4

Dr. M. Mahendran and Dr. A. Rajesh/Management, Sciences and Technology/2020-7

IJRMST Management, Sciences and Technology

www.thaavan.com A Blind Peer Reviewed and Open Access Journal

CLEAR International Journal of Research in Management, Sciences and Technology

Dr. M. Mahendran and Dr. A. Rajesh/Management, Sciences and Technology/2020-8

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