EVOLUTION OF HUMAN RESOURCE MANAGEMENT (HRM)

Period Emphasis status Roles

1920-30 Welfare Clerical
management, •Welfare administrator

Paternalistic •Policeman

practices
1940-60 Expanding the Administrative
role to cover •Appraiser

labor, welfare, •Advisor

industrial •Mediator

relations and •Legal advisor

personnel •Fire fighting

administration
1970-80 Efficiency, Developmental
effectiveness •Change agent

dimensions added •Integrator

emphasis on •Trainer

human values, •Educator

aspirations,
dignity,
usefulness
1990-2000 Incremental Proactive, growth-
productivity gains oriented •Developer

through human •Counsellor

assets •Coach
•Mentor
•Problem solver

Post 2000 Aggressive cost Fight for survival

cutting in order to to live for another Compete with the best and

compete in a day win

global
environment