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Abstract
This study investigates the effectiveness of online classes in higher education, aiming to assess their
efficiency in meeting learning objectives and providing quality educational experiences. With the
rapid expansion of online education, there is a pressing need to evaluate its impact on academic
performance and student satisfaction. Drawing on a comprehensive literature review, this research
examines key themes such as academic performance, student satisfaction, and factors influencing
assessment of student perceptions and experiences. Our findings illuminate that online classes
conclusion, we recommend a blended approach to education, leveraging the strengths of both online
and physical classes to create a well-rounded educational environment that maximizes student
engagement and success. Our recommendation calls for further exploration and implementation of
blended learning models to harness the full potential of online education while preserving the
INTRODUCTION
BACKGROUND
Learning has evolved from the traditional classroom to distance learning and now to online learning,
where students learn in “invisible classrooms” (Phillip, 1998; Sutherland, 1999). With the
advancement of technology and the Internet, educational institutions are changing their learning
techniques to meet demands of user in providing an ideal learning environment. The use of e-
learning methods involves the possibility of learning from information delivered electronically
through sending, receiving emails, online courses, online discussion forums, video conferencing, CD
Rom, etc. (Cappel, Hayen 2004). In 2020 ,the pandemic pushed millions of student into virtual
learning then after students returned, they continued to embrace the online classes. Universities and
higher education have partnered with information training vendors to create a virtual learning
environment in which a wide range of levels and disciplines of academic degrees and certificate
programs are managed through a consistent user interface standard throughout the institution.
Online only colleges and campus colleges offer some programs requiring students to attend some
Online learning method is more cost effective than traditional classroom learning but there are many
issues arising within the context of self- study independent study programs from the end users
perspective. There is a need to observe and analyze these situations in order to discover areas of
improvement in the design delivery methods employed. Online coursework generally yields worse
student performance than in-person coursework. The negative effects of online course-taking are
particularly pronounced for less-academically prepared students and for students pursuing
bachelor’s degrees. New evidence from 2020 also suggests that the switch to online course-taking in
the pandemic led to declines in course completion. However, a few new studies point to some
positive effects of online learning, too. This discussion this new evidence and its implications for the
The rapid expansion of online education has raised questions about its effectiveness compared to
traditional classroom instruction. Despite its growing popularity, there remains a lack of
comprehensive understanding regarding the extent to which online classes meet the educational
needs of students across diverse demographics and subject areas. There is also need to check on the
gaps in order to be addresses soon in order for successful competence. This study aims to
systematically assess the efficiency of online learning platforms in terms of student engagement,
learning outcomes, and overall satisfaction, while also investigating potential factors influencing
OBJECTIVES
Literature review
overview
Online education has transformed the landscape of higher education, offering flexibity and
accessibility to students worldwide. Amidst the COVID-19 pandemic, the shift to online learning
became a necessity for many campuses, prompting extensive research on the effectiveness of virtual
instruction. This literature review examines the evolving body of evidence regarding the effectiveness
of online classes for campus students, considering factors such as academic performance,
The beginning began with various waves in order to reach where we are .The technology of the first
wave in 1990s of online learning was based on slow-speed, dial-up modem lines. As a result, many of
the earliest online learning courses were text-based and relied heavily on asynchronous learning.
Digital multimedia was difficult and time-consuming to develop and was incredibly slow downloading
to student computers. The main pedagogical model was a highly interactive, asynchronous learning
network made popular by the Alfred P. Sloan Foundation’s grant program entitled Anytime/ Anyplace
Learning. By the early 2000s, Internet technology had advanced to the point where most people
were able to afford high-speed cable modems or DSL. The most important development of this
second wave was that online learning was no longer seen solely as a vehicle for distance education
but could be used in mainstream education in almost any class and for any subject matter. The
dominant pedagogical model of this wave was blended learning, as faculty and teachers from most
sectors of education began to use online facilities to enhance their courses and to replace seat time
in face-to-face courses. Also, during the second wave many colleges and universities scaled up their
online and blended learning activities. Third wave 2008 to 2013 The term “MOOC” (massive open
online course) was coined in 2008 by Dave Cormier and Bryan Alexander to describe an online course
led by George Siemens of Athabasca University and Stephen Downes of the National Research
Council. The course enrolled more than 2,000 students. n 2014, the fourth wave arrived, wherein
blended learning technologies that allow for more extensive and personal faculty interaction were
integrated with well-financed course content as developed by MOOC providers and others that
instructors can use as they see fit. As it progresses, the fourth wave model will extend and combine
the developments of the second wave (blended learning) and the third wave (well-designed MOOC
content) and will incorporate a variety of pedagogical approaches using multiple content forms and
instructional tools. Social and multimedia use is expanding, and students are relying on portable
devices (laptops, tablets, personal data assistants, smartphones) for accessing and participating in
course activities.
Studies investigating the impact of online classes on academic performance have yielded mixed
findings. While some research suggests comparable or even improved outcomes in online settings
(Means et al., 2009), others highlight challenges associated with remote learning, including
decreased motivation, difficulty in staying focused, and limited interaction with instructors and peers
(Rovai, 2002). students become more comfortable participating in class, it is more convenient to
their schedule, and they can have plenty of time to think about their responses for online
discussions. In addition, students were able to communicate effectively with their teachers. Factors
such as course design, instructional strategies, and technological support play crucial roles in shaping
One of the key concerns with online classes is the potential for reduced student engagement and
effective online pedagogies, such as discussion forums, collaborative projects, and multimedia
presentations, can foster meaningful interaction and peer engagement in virtual classrooms
(Picciano, 2017). Moreover, advances in synchronous communication tools and virtual meeting
platforms have facilitated real-time interactions, simulations, and group activities, enhancing the
sense of community and connectedness among campus students in online courses (Pall off & Pratt,
2013).
Student satisfaction with online classes is a critical indicator of their overall learning experience and
perceived value of virtual instruction. Research indicates that while some students appreciate the
flexibility and convenience afforded by online learning, others express concerns about the quality of
instruction, technical challenges, and feelings of isolation (Waldis et al., 2015). Factors influencing
student satisfaction include instructor availability, course organization, clarity of communication, and
opportunities for feedback and support (Artino & Stephens, 2009). Addressing these factors is
Online classes have the potential to expand access to higher education by removing geographical
barriers and accommodating diverse student populations. However, concerns have been raised
regarding the digital divide, disparities in internet access, and technological literacy, which may
disproportionately affect underserved communities (Hao & Wei, 2020). Efforts to promote digital
equity and inclusivity through affordable technology initiatives, online support services, and
culturally responsive pedagogies are essential for ensuring equitable access to online education for
This section identifies and analyzes factors that influence the effectiveness of online classes. Key
and institutional support mechanisms. The role of instructional design principles and pedagogical
approaches in enhancing online class effectiveness is also explored (Talent-Runnels et al., 2006;
Picciano, 2017).
The literature review concludes by outlining potential avenues for future research in the field of
improving methodological rigor, and addressing emerging trends and technologies are provided to
guide future scholarship in this area (Simonson et al., 2019; Shea et al., 2011).
Future Directions
Two-thirds of presidents of public institutions think that higher education is headed in the right
direction, as do well over half of their private-campus peers. Modality: An overwhelming majority of
presidents—three-quarters at private institutions and even more at public campuses—think that
blended courses that contain both face-to-face and online components will have a positive impact on
higher education. Focus: Presidents say that when it comes to innovation in higher education,
reformers pay too much attention to cutting costs and not enough to changing the model of teaching
and learning. Change Drivers: Two-thirds of public-institution presidents think that politicians are the
most influential drivers of change in higher education, and half of private-campus presidents agree
with that assessment. The presidents on both types of campuses believe strongly that faculty should
Method
Research questions
On a scale of 1 to 10, how satisfied are you with your overall online learning experience? How
conducive is your home or school environment for online learning? Do you find the live session
method effective on content delivery? How often do you interact with your lectures and peers
during online classes? How often do you encounter any technical issues during online classes? How
well do you manage your time for online coursework? Prformance of online class compared to the
physical classes?
Hypotheses
Null Hypothesis (Ho): There is no considerable difference in the academic performance of students
1. *Study Design:* This study will be conducted quantitative form through a cross-sectional study of
students enrolled in Meru University of science and technology. A mixed-methods approach will be
the google forms. The secondary data could be obtained from the institution as such data is readily
available. Descriptive statistics will be generated using regression analysis to determine the results.
2. *Participants:* The study will include students who studied online classes and who studied
physical classes mostly physics and mathematics units across multiple disciplines and academic levels
and students enrolled fully on online classes. These two units were selected as they were found to be
the common undertaken by most student, regardless of their varying degree courses. These units
also have different methods of learning, ensuring representation of various methods in the results.
Physics is more theory and requires to carry out laboratory experiment while Mathematics is
calculations and analysis. This would enable to have a better and fairer comparison of the student's
academic performance for both online and in-class lessons and identify gaps in presenting them.
3. *Data Collection:* Academic performance data could be collected from institutional records.
Questionnaires in terms of google form will be conducted to gather qualitative data on student
satisfaction and perceptions. Observation of how students learn through the online classes was used.
4. *Data Analysis:* Quantitative data could be analyzed using statistical techniques such t-test also a
bar graph could be used on the units that were taught online ,physical, mathematical and physics to
compare academic performance each other to the other. Qualitative data will be thematically
analyzed to identify effective methods that are used in online classes and interactions’ of the
These result were obtained from the data collected through survey , google forms of 20 students
from various courses and even from library research in various articles.
satisfaction with Online Learning: Satisfaction varies greatly among individuals. Some appreciate the
flexibility and convenience of online learning, while others miss the face-to-face interaction of
traditional classrooms.
Conduciveness of Environment: A quiet, well-lit space with a stable internet connection is generally
conducive for online learning. However, not everyone has access to such an environment, which can
impact their learning experience this leads to most students preferring. There are also technical
Effectiveness of Live Sessions: Live sessions can be very effective for content delivery as they allow
for real-time interaction and clarification of doubts. However, they require learners and educators to
be online at the same time and a stable internet which is not always possible. The students do not
take the online classes seriously they log in and do other businesses lacking the interactions of the
lectures and students since it requires a high level of self-discipline and time management skills.
Online vs Physical Classes: Online classes offer flexibility and convenience and offers more tools for
the lecturer to use. However, they lack the social interaction and hands-on experience that physical
classes offer. Most units of mathematics were not effective in being taught online though in theories
units if the lecturer was teaching very fast it may lead to great workload.
In conclusion, our study has illuminated that there exists no significant disparity in performance
between online and physical classes. Moreover, online classes demonstrate numerous advantages,
underscoring the need for further investigation and refinement of their methodologies to bridge any
existing gaps and enhance their efficacy. The findings advocate for a strategic shift towards
prioritizing the development and optimization of online learning platforms, ultimately fostering an
environment where online classes can not only match but surpass the effectiveness of traditional in-
person instruction.
In light of these insights, we propose a blended approach to education, leveraging the strengths of
both online and physical classes. While online classes offer flexibility and accessibility, the integration
of physical classes can address the need for social interaction and hands-on learning experiences,
particularly in subjects like mathematics. By combining these modalities, we can create a well-
rounded educational environment that maximizes student engagement and success. Therefore, we
recommend further exploration and implementation of blended learning models to harness the full
potential of online education while preserving the essential elements of in-person instruction.
References
Artino, A. R., & Stephens, J. M. (2009). Academic motivation and self-regulation: A comparative
analysis of undergraduate and graduate students learning online. The Internet and Higher
Hao, Y., & Wei, Y. (2020). The digital divide in online education: The impact of socioeconomic
status on learning outcomes and access to online resources during COVID-19. Information and
Means, B., Toyama, Y., Murphy, R., Bakia, M., & Jones, K. (2009). Evaluation of evidence-based
practices in online learning: A meta-analysis and review of online learning studies. Washington,
Palloff, R. M., & Pratt, K. (2013). Lessons from the virtual classroom: The realities of online
Picciano, A. G. (2017). Theories and frameworks for online education: Seeking an integrated
satisfaction in online courses. The American Journal of Distance Education, 29(2), 89-104
Dziuban, Charles, and Anthony G. Picciano. The Evolution Continues: Considerations for the
Future of Research in Online and Blended Learning. Research bulletin. Louisville, CO: ECAR, June
17, 2015