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second-hand clothing
Kian Yeik Koay
Department of Marketing Strategy and Innovation, Sunway University,
Subang Jaya, Malaysia Received 3 October 2021
Revised 7 October 2021
Chee Wei Cheah 11 October 2021
23 January 2022
Business School, Shenzhen Technology University, Shenzhen, China, and 21 February 2022
7 April 2022
Hui Shan Lom Accepted 11 April 2022
Department of Marketing Strategy and Innovation, Sunway University,
Subang Jaya, Malaysia
Abstract
Purpose – The demand for second-hand clothing has risen rapidly in the past few years. Yet, the
understanding of the motivations of consumers buying second-hand clothing is very limited. The purpose of
this study is to propose and empirically test an integrated model of the theory of planned behaviour and the
theory of consumption values to explain consumers’ intention to buy second-hand clothing.
Design/methodology/approach – Data (n 5 290) are collected from consumers in Malaysia and analysed by
partial least squares structural equation modelling (PLS-SEM).
Findings – Results of this study show that attitudes towards second-hand clothing, injunctive norms,
descriptive norms, moral norms, and perceived behavioural control have a significant positive influence on
consumers’ intention to buy second-hand clothing. Furthermore, emotional value and environmental value are
found to have a significant positive influence on attitudes. However, no support is found for the positive
influence of social value and epistemic value on attitudes.
Originality/value – The study confirms that the integrated model is useful in explaining consumers’
intention to buy second-hand clothing. Furthermore, this study also provides some valuable suggestions to
practitioners.
Keywords Second-hand clothing, Theory of planned behaviour, Theory of consumption values, PLS-SEM,
Malaysia
Paper type Research paper
1. Introduction
The global apparel market is worth about three trillion dollars and is anticipated to expand
further to be one of the largest industries in the world (Fashion United, 2020). Global apparel
brands like H&M, Topshop, UNIQLO, and Forever 21 are examples of fast fashion. Fast
fashion refers to “an inexpensive substitute of latest luxury fashion clothing trends, which
change at a rapid rate, with today’s newest styles quickly turning into yesterday’s” (Joy et al.,
2012, p. 275). The rise of fast fashion has driven consumers to spend more money on buying
unnecessary clothing (Joung, 2014; Zhang et al., 2021). Fast fashion is a boon for fashion
companies, driving them to frequently introduce new collections at cheap prices. Because of
that, existing clothing goes out of fashion quickly, motivating consumers to replace them by
buying new clothing. Subsequently, retailers replenish the sold clothing with new collections
2. Literature review
2.1 Theory of planned behaviour
Developed by Ajzen in 1985, the TPB has become one of the most widely adapted theoretical
models to understand and predict human social behaviour. According to the theory, an
individual’s behaviour should be able to be predicted fairly accurately by his or her intention
to carry out the behaviour (Ajzen, 1991). Behavioural intentions, defined as an individual’s
willingness to carry a given behaviour, are a function of attitudes towards the behaviour,
subjective norms, and perceived behavioural control. The intention to carry the behaviour of
interest is determined by how the individual evaluates the behaviour, the perceived social
pressure to carry out the behaviour, and how much confidence the individual has to perform
the behaviour. Nonetheless, Ajzen (1991) stated that the TPB should not be limited to the
three variables to explain behaviour and invited future scholars to include other possible
variables to enhance the model’s predictability. The TPB was criticised for its lack of
IJRDM consideration of intrinsic sources to understand human behaviour as the theory assumes
people make rational decisions all the time. For this reason, some studies added moral norms,
which reflect an individual’s selfless motives, to predict pro-environmental behaviour
(Bamberg and M€oser, 2007; Liu et al., 2020; Park and Ha, 2012; Razali et al., 2020). Given the
importance of moral norms, this study added moral norms to predict consumers’ intention to
buy second-hand clothing.
2.1.1 Attitudes. Attitudes are defined as the extent to which an individual’s positive or
negative feelings towards buying second-hand clothing (Ajzen, 1991). Attitudes are formed
based on an overall assessment of the positive and negative outcomes associated with a given
behaviour. People are more likely to develop positive attitudes towards the behaviour of
interest when the behaviour is believed to result in positive outcomes. Previous studies have
found that attitudes play a substantial role in forming an intention. For instance, Nigbur et al.
(2010) found that attitudes strongly determine an individual’s willingness to engage in
recycling behaviour. In addition, Ramayah et al. (2012) demonstrated that attitudes are a
strong predictor of recycling behaviour. Another study by Yadav and Pathak (2017) reported
that attitudes have a strong positive relationship with consumers’ green purchase behaviour.
Additionally, Lee and Huang (2020) reported that attitudes are positively related to
consumers’ intention towards online fashion renting. A study closer to our research context
by Seo and Kim (2019) also revealed that positive attitudes towards second-hand fashion
strongly predict consumers’ intention to buy second-hand fashion in non-profit thrift stores.
Consumers who have negative attitudes towards second-hand products are more likely to
reject second-hand consumption (Guiot and Roux, 2010). Accordingly, a hypothesis is
developed below:
H1. Attitudes have a significant positive influence on consumers’ purchase intention for
second-hand clothing.
2.1.2 Injunctive norms. According to the TPB, an individual is less likely to engage in a
specific behaviour viewed negatively by his or her significant ones, known as injunctive
norms. Injunctive norms are a function of beliefs that a referent thinks he or she should or
should not perform the behaviour. Beliefs that form injunctive norms are called injunctive
normative beliefs. Referents are usually important to the individual (Ajzen and Fishbein,
1977). People are more likely to follow the approval of more salient referents (Mukherjee et al.,
2020). Studies have found that the consumption patterns of young consumers are heavily
affected by friends and family members (Moschis and Churchill, 1978). A number of studies
found that consumers’ green buying behaviour is substantially influenced by injunctive
norms (e.g. Kumar, 2021; Maichum et al., 2016; Yadav and Pathak, 2016). As such, we
postulate that consumers are more likely to buy second-hand clothing when their significant
ones agree with such behaviour. Correspondingly, a hypothesis is formulated below:
H2. Injunctive norms have a significant positive influence on consumers’ purchase
intention for second-hand clothing.
2.1.3 Descriptive norms. Unlike injunctive norms, descriptive norms are shaped based on
what people do (Rivis and Sheeran, 2003). That is, the probability of an individual engaging in
a given behaviour is higher when the behaviour is commonly performed by his or her
significant ones. Descriptive norms are a function of beliefs that an individual’s observation
of a referent’s performance of a given behaviour. Beliefs that form descriptive norms are
called descriptive normative beliefs. Kim et al. (2012) reported that both descriptive and
injunctive norms shape consumers’ purchase intention for eco-friendly products. Another
study by Xu et al. (2014) found that descriptive norms are positively related to young
consumers’ intention to shop for second-hand clothing at thrift stores drawing samples from
the US and China. When consumers’ significant ones, such as family members, friends, and
colleagues, have the habit of buying second-hand clothing, they are more likely to emulate the Intention to
behaviour. This leads to the following hypothesis: buy second-
H3. Descriptive norms have a significant positive influence on consumers’ purchase hand clothing
intention for second-hand clothing.
2.1.4 Moral norms. Moral norms refer to an individual’s perception of the moral correctness or
incorrectness of performing a behaviour (Conner and Armitage, 1998, p. 1,441). It was
originally proposed as part of the original TPB but removed due to the high correlation
between moral norms and intention (Harland et al., 1999). Some scholars asserted that the
decision to carry out a behaviour is not based solely on rational, cost-benefit calculations (Biel
and Thøgersen, 2007; Smith and McSweeney, 2007). In some situations, people are motivated
to perform a particular behaviour based on altruism. People may experience a sense of guilt
due to engaging in behaviours that violate moral norms (Schwartz, 1977). Moral norms are
used interchangeably with personal norms in some studies that applied norm activation
theory (Munerah et al., 2021). When it comes to predicting pro-environmental behaviours,
many studies favour adding moral norms as a predictor. For instance, Botetzagias et al. (2015)
found that moral norms play a more substantial role than subjective norms in affecting
people’s recycling behaviour. Moreover, Ateş (2020) found that people who have high levels of
moral norms tend to have high levels of intention to engage in pro-environmental behaviours.
This is because they feel that they are morally obliged to do so. Similarly, moral norms were
found to have a significant positive influence on Gen Z consumers’ intention to buy recycled
clothing (Chaturvedi et al., 2020). This study proposes that the tendency of consumers to buy
second-hand clothing will be higher for those who have high levels of moral norms. Hence, a
hypothesis is formulated below:
H4. Moral norms have a significant positive influence on consumers’ purchase intention
for second-hand clothing.
2.1.5 Perceived behavioural control. Defined as an individual’s perceived ease of carrying out
the behaviour in a given context (Ajzen, 1991), perceived behavioural control is another
important element in predicting human behaviour. The construct was added into the TPB to
predict people’s intention and behaviour after the older version of the theory, namely the
theory of reasoned action, was deemed flawed without considering whether the individual
has the ability and control to carry the behaviour of interest. For instance, some studies found
that having the necessary resources, time, and opportunities to purchase green products is
critical for consumers to purchase green products (Yadav and Pathak, 2017; Kumar, 2021). If
an individual does not think that he or she can carry out the behaviour of interest
successfully, the likelihood of forming an intention to perform the behaviour will be very low.
A study by Chaturvedi et al. (2020) reported that perceived behavioural control strongly
predicts consumers’ purchase intention for recycled clothing. Hence, we propose that
consumers who have high levels of perceived behavioural control tend to exhibit high levels
of intention to buy second-hand clothing. Accordingly, we formulate a hypothesis below:
H5. Perceived behavioural control has a significant positive influence on consumers’
purchase intention for second-hand clothing.
Figure 1.
Research model
IJRDM 3. Methodology
3.1 Research context
In Malaysia, consumers can purchase second-hand clothing in thrift stores, consignment
stores, and flea markets. Examples of second-hand clothing stores in Malaysia include
Bandoru, 2ndStreet Trading, and Jalan Jalan Japan (Melur, 2021). Specifically, Bandoru is one
of the first and biggest pre-loved stores in Malaysia, with most of the pre-loved items being
imported directly from Japan. Given that Malaysia has been one of the top importers and
exporters of second-hand clothing in Asia, our findings will be useful for the second-hand
clothing industry in Malaysia (Mohammad et al., 2021).
3.3 Measures
All measurement items were measured on a seven-point Likert scale response format ranging
from 1 – strongly disagree and 7 – strongly agree. Intention to buy second-hand clothing was
measured using a two-item scale adapted from Kim et al. (2021). Attitudes were assessed
using five items adapted from Ajzen (1991) and Lang (2018). The scales used to measure
injunctive and descriptive norms were obtained from Fishbein and Ajzen (2009). Both
constructs have three items each. Next, adapted from Tonglet et al. (2004), four items were
used to measure moral norms. Perceived behavioural control was measured by a two-item
scale from Seo and Kim (2019). The scales to measure emotional value (four items), social
value (three items), epistemic value (three items), and environmental value (four items) were
adapted from Kim et al. (2021).
4. Data analysis Intention to
To examine the proposed relationships, partial least squares structural equation modelling buy second-
(PLS-SEM) was employed using the SmartPLS software (v.3.3.3). Hair et al. (2019) pointed out
that PLS-SEM should be the choice of SEM under a few circumstances. First, the research
hand clothing
aims to identify how well the independent variables can predict the dependent variables.
Second, the structural model is complex, with many latent constructs. Third, although many
scholars asserted that small sample sizes and non-normal data should not be the main
reasons to justify the use of PLS-SEM in research, PLS-SEM can nevertheless perform well
under these two conditions.
Without measured latent marker variable With measured latent marker variable Table 1.
The measured latent
R ATT 5 0.532
2
R ATT 5 0.537
2
marker variable
R2 PI 5 0.523 R2 PI 5 0.547 approach
Table 2.
IJRDM
Measurement model
Construct Item Loadings CA CR AVE
Attitudes (ATT) ATT1: I think that buying second-hand clothing is wise 0.860 0.915 0.936 0.746
ATT2: I think that buying second-hand clothing is positive 0.830
ATT3: I think that buying second-hand clothing is good 0.894
ATT4: I think that buying second-hand clothing is satisfactory 0.857
ATT5: I think that buying second-hand clothing is pleasant 0.877
Descriptive norms (DES) DES1: My friends buy second-hand clothing 0.863 0.820 0.893 0.737
DES2: My family members buy second-hand clothing 0.801
DES3: People around me buy second-hand clothing 0.907
Emotional value (EMV) EMV1: I feel happy when I wear second-hand clothing 0.839 0.895 0.927 0.761
EMV2: Buying second-hand clothing makes me feel good 0.892
EMV3: The stress is relieved by buying second-hand clothing 0.834
EMV4: Second-hand clothing provides joy and pleasure 0.921
Environmental value (ENV) ENV1: Second-hand clothing helps save resources 0.817 0.887 0.922 0.746
ENV2: Second-hand clothing has a positive impact on the environment in that it extends the life 0.890
of discarded materials
ENV3: Second-hand clothing is environmentally friendly 0.867
ENV4: Second-hand clothing has more environmental benefits than other clothing 0.879
Epistemic value (EPV) EPV1: Second-hand clothing offers uniqueness 0.887 0.828 0.897 0.744
EPV2: Second-hand clothing has points of difference from general clothing 0.876
EPV3: Second-hand clothing has many new features 0.822
Injunctive norms (INJ) INJ1: My friends approve me buying second-hand clothing 0.898 0.911 0.944 0.849
INJ2: My family members approve me buying second-hand clothing 0.925
INJ3: People around me approves me buying second-hand clothing 0.940
Moral norms (MOR) MOR1: It would be wrong of me not to buy second-hand clothing 0.836 0.816 0.869 0.625
MOR2: I would feel guilty if I did not buy second-hand clothing 0.862
MOR3: Not buying second-hand clothing goes against my principles 0.755
MOR4: Everybody should share the responsibility to buy second-hand clothing 0.699
Perceived behavioural control PBC1: It fully depends on me whether or not I will buy second-hand clothing 0.954 0.912 0.958 0.919
(PBC) PBC2: I am fully in control the fact that I will buy second-hand clothing 0.963
Purchase Intention (PI) PI1: It is very likely that I will buy second-hand clothing in the future 0.940 0.860 0.935 0.877
PI2: Certainly, I will buy second-hand clothing 0.933
Social value (SOV) SOV1: Buying second-hand clothing can give its owner social approval 0.879 0.837 0.902 0.754
SOV2: Second-hand clothing would make a good impression on other people 0.879
SOV3: Second-hand clothing would improve the way I am perceived by my friends 0.846
Note(s): Loadings: Standardised loadings, CA: Cronbach’s alpha, CR: Composite reliability, AVE: Average variance extracted
ATT DES EMV ENV EPV INJ MOR PBC PI SOV
Intention to
buy second-
ATT hand clothing
DES 0.532
EMV 0.544 0.378
ENV 0.713 0.270 0.303
EPV 0.416 0.334 0.593 0.330
INJ 0.678 0.709 0.419 0.483 0.370
MOR 0.136 0.332 0.317 0.130 0.353 0.154
PBC 0.214 0.080 0.062 0.254 0.072 0.268 0.343
PI 0.709 0.600 0.587 0.516 0.502 0.707 0.230 0.267
SOV 0.358 0.328 0.698 0.200 0.621 0.284 0.501 0.137 0.325
Note(s): ATT: Attitudes, DES: Descriptive norms, EMV: Emotional value, ENV: Environmental value, EPV: Table 3.
Epistemic value, INJ: Injunctive norms, MOR: Moral norms, PBC: Perceived behavioural control, PI: Purchase Heterotrait-monotrait
intention, SOV: Social value (HTMT) ratio
sizes (f2), and predictive relevance (Q2 and Q2predict). The full structural model results are
presented in Table 4. Attitudes (β 5 0.369, p < 0.001, f2 5 0.172), injunctive norms (β 5 0.272,
p < 0.001, f2 5 0.072), descriptive norms (β 5 0.119, p < 0.05, f2 5 0.017), moral norms
(β 5 0.130, p < 0.01, f2 5 0.029), and perceived behavioural control (β 5 0.130, p < 0.01,
f2 5 0.030) have a significant positive influence on purchase intention, supporting H1, H2, H3,
H4, and H5. Next, support was found for the positive influence of emotional value (β 5 0.327,
p < 0.001, f2 5 0.128), environmental value (β 5 0.547, p < 0.001, f2 5 0.572) on attitudes,
supporting H6 and H9. However, social value (β 5 0.003, p > 0.05, f2 5 0.000) and epistemic
value (β 5 0.041, p > 0.05, f2 5 0.002) were found to have no significant influence on attitudes.
Thus, H7 and H8 were not supported.
To examine the research model’s in-sample and out-of-sample predictive power, we
reported the R2 values (in-sample prediction), Q2 values (in-sample and out-of-sample
predictions), and Q2 predict values (out-of-sample prediction). The R2 values for attitudes and
purchase intention were 0.532 and 0.523, respectively. Next, the Q2 values for attitudes and
purchase intention were 0.368 and 0.428, respectively. Both values were greater than 0,
indicating that the model has predictive relevance. Lastly, we conducted PLS-predict that
performs k-fold cross-validation to generate the prediction error statistics and the Root Mean
Square Error (RMSE) for all measurement indicators of the main dependent variable
(purchase intention) (Shmueli et al., 2019). The Q2 predict statistic for purchase intention was
0.460. Table 5 shows that the RMSE values of all indicators of purchase intention in the linear
regression model were larger than the PLS model, implying that the predictive power of
purchase intention was high.
5. Discussion
5.1 Theoretical implications
The findings indicated that attitudes towards second-hand clothing are an important
predictor of intention, suggesting that when consumers have positive feelings towards
second-hand clothing, they are more likely to buy it, consistent with the TPB. People usually
have positive attitudes towards second-hand clothing because it is cheaper and perceived as
beneficial to the environment. Seo and Kim (2019) found that positive attitudes towards
second-hand clothing are positively related to consumers’ intention to buy second-hand
clothing in non-profit thrift stores. Furthermore, this study found that injunctive and
descriptive norms play an important role in influencing consumers’ intention to buy second-
hand clothing. To know whether buying second-hand clothing is socially acceptable,
results
Table 4.
IJRDM
Structural model
Confidence intervals bias
Hypothesis Relationship Std. Beta Std. error t-value p-value corrected Decision f2
H1 Attitudes → Purchase Intention 0.369 0.058 6.314 0.000 0.272 0.464 Supported 0.172
H2 Injunctive norms → Purchase Intention 0.272 0.067 4.063 0.000 0.167 0.383 Supported 0.072
H3 Descriptive norms → Purchase Intention 0.119 0.056 2.141 0.016 0.027 0.209 Supported 0.017
H4 Moral norms → Purchase Intention 0.130 0.042 3.075 0.001 0.050 0.190 Supported 0.029
H5 Perceived behavioural control → Purchase Intention 0.130 0.045 2.880 0.002 0.051 0.198 Supported 0.030
H6 Emotional value → Attitudes 0.327 0.056 5.821 0.000 0.237 0.421 Supported 0.128
H7 Social value → Attitudes 0.003 0.058 0.049 0.481 0.095 0.096 Not supported 0.000
H8 Epistemic value → Attitudes 0.041 0.050 0.818 0.207 0.042 0.124 Not supported 0.002
H9 Environmental value → Attitudes 0.547 0.038 14.262 0.000 0.483 0.608 Supported 0.572
consumers evaluate how their significant ones think about the behaviour and observe Intention to
whether their significant ones engage in that behaviour. Several studies reported that people buy second-
avoid buying second-hand clothing because of social embarrassment (Sandes and Leandro,
2016; Silva et al., 2021; Laitala and Klepp, 2018) as second-hand clothing is typically
hand clothing
associated with low-income groups. Surprisingly, our finding does not corroborate the
finding of Seo and Kim (2019) that injunctive norms do not affect consumers’ intention to buy
second-hand clothing in non-profit thrift stores. The contextual difference can potentially
explain the conflicting findings as our study focuses on consumers’ intention to buy second-
hand clothing in general but is not limited to buying second-hand clothing in non-profit thrift
stores only.
Support was found that moral norms positively relate to consumers’ intention to buy
second-hand clothing. Consistent with Borusiak et al. (2020), moral norms were an important
factor that influences consumers’ purchase intention for general second-hand products.
Consumers are more likely to have high levels of moral norms when they have a high
awareness of consequences and ascription of responsibility for the environment.
Furthermore, consumers who have high moral norms tend to experience a sense of guilt
for not buying second-hand clothing. Another important factor that positively relates to
consumers’ intention to buy second-hand clothing is perceived behavioural control. The
formation of the intention to buy second-hand clothing hinges on consumers’ capability,
availability, and resources to perform the behaviour (Ajzen, 1991). Past studies showed mixed
results on the effects of perceived behavioural control on consumers’ intention to buy second-
hand products (e.g. Borusiak et al., 2020; Seo and Kim, 2019). Overall, the TPB constructs can
explain consumers’ intention to buy second-hand clothing well.
Next, it was found that only two value dimensions, including environmental value and
emotional value, are significant to attitudes. The findings suggested that the formation of
positive attitudes towards second-hand clothing rests on environmental value and emotional
value. Consumers who believe that buying and wearing second-hand clothing can help the
environment show a higher tendency to form positive attitudes towards second-hand
clothing. Furthermore, they might “experience emotional attachment and positive feeling for
contributing to the society and environment at large” (Amin and Tarun, 2021, p. 12). Lin and
Huang (2012) also found that emotional value is strongly related to green consumption.
Next, the findings showed that epistemic value and social value have no significant
influence on attitudes towards second-hand clothing. It could be because consumers
usually buy second-hand clothing mainly due to affordable prices and environmental
benefits (Cervellon et al., 2012). In addition, it is surmised that the epistemic value of
second-hand clothing may not be sufficient to cause consumers to develop positive
attitudes towards second-hand clothing because of concerns over cleanliness (Hur, 2020)
and contamination (Yan et al., 2015). Consistently, Kim et al. (2021) reported that sanitary
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Corresponding author
Chee Wei Cheah can be contacted at: cheahcw@hotmail.com
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