Specific Solutions for PCI and
What to Look for in a Vendor
Geoff Webb
Senior Product Marketing Manager
NetIQ
Agenda
§ PCI Solutions – state of the market
§ Getting the most from your PCI solutions
§ How to choose a vendor
§ How much can one vendor really do?
§ Some conclusions
The state of the market
§ Summary of current market conditions
§ Window to compliance is closing
§ New vendors constantly entering the market
§ There is a need to not only implement, but also
document
§ Increasing need for security of hosts and applications
(vs. network devices)
The state of the market
§ Summary of current market conditions
§ Window to compliance is closing
§ New vendors constantly entering the market
§ There is a need to not only implement, but also
document
§ Increasing need for security of hosts and applications
(vs. network devices)
§ Fragmentation of vendors for PCI solutions
§ Few broad vendors (many niche vendors)
§ MSP? Appliances? Software solutions? All?
The state of the market
§ What can be solved technically?
§ Many requirements in PCI are technical but…
§ …many are procedural
§ Some are fundamentally cultural
The state of the market
§ Back to basics
§ Not everything is a technical fix
§ Start with policy and procedure
§ Build a policy that matches PCI
§ Understand how that policy maps to your
organizations
§ Roll it out
§ Track it
Policy-led compliance
Getting the most from PCI
§ Is PCI just overhead?
§ There are ways to realize some ROI
§ Plan beyond compliance
§ Better security reduces risk
§ Operational efficiencies can be realized
§ Shorter path to meet future compliance goals
Choosing vendors
§ What to look for in a vendor
§ Experience and references
§ Ability to implement in the timeframe
§ Ability to support more strategic goals
§ Technical support capabilities
§ Geographic support
§ Financial viability
§ Depth of knowledge upon which you can draw
Choosing vendors
§ What to avoid
§ New to the space (e.g., new to log management)
§ No track record with PCI DSS
§ Too narrow an offering
§ Over-promising
§ Too rigid a solution
§ Must be positioned beyond PCI
Choosing vendors
§ Smoothing the process
§ Leverage industry analysts (e.g., Gartner, Forrester)
§ Be clear on objectives for that relationship
§ Pilot and refine
§ Look for as broad support as possible
§ Reduces the number of relationships
Choosing vendors
§ Smoothing the process
§ Leverage industry analysts (e.g., Gartner, Forrester)
§ Be clear on objectives for that relationship
§ Pilot and refine
§ Look for as broad support as possible
§ Reduces the number of relationships
§ Plan for problems
§ Most implementations take 12 to 18 months
§ Most cost more than anticipated (150% to 350%)*
* Aberdeen Group
How much can one vendor do?
§ Have realistic expectations
§ Build in ample time for integration with your
existing processes
§ Plan to support from within your own resources
§ Define areas of competency
§ Don’t forget to track and document as well as
secure
Some conclusions
§ Don’t panic
§ OK, just a little.
§ Do be proactive
§ Work with vendors to set expectations
§ Measure their success
§ Hold vendors accountable
§ Don’t be too short-term focused
Questions?
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