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Journal of Business Research 105 (2019) 11–20

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Journal of Business Research


journal homepage: www.elsevier.com/locate/jbusres

Consumer socialization in childhood and adolescence: Impact of T


psychological development and family structure
Monali Hotaa,b,1, , Fabian Bartscha,b,1

a
IESEG School of Management, 3 Rue de la Digue, Lille 59000, France
b
LEM-CNRS 9221, 3 rue de la Digue, 59000 Lille, France

ARTICLE INFO ABSTRACT

Keywords: Consumer socialization theory suggests that as children grow up and become consumers, their processing of
Consumer socialization cognitive and social stimuli depends on their age and family structure. Parents, peers, and mass media function
Age groups as socialization agents and constitute the social environment in which children learn to become consumers. This
Cognitive development research accordingly predicts several differences in socialization practices according to children's age-related
Family structure
stages of development and socio-cultural contexts (i.e., family structures) and tests these hypotheses in an
emerging market context. Findings obtained from Indian children confirm that consumer socialization processes
vary with children's ages (early childhood versus adolescence) and family structures (nuclear vs. stem vs. ex-
tended). These findings add further insights and nuance to extant considerations of consumer socialization in
developed markets.

1. Introduction developmental stages (Brown, Mounts, Lamborn, & Steinberg, 1993).


Second, consumer socialization literature suggests that the primary
Consumer socialization, or “the process by which young people socialization agents change as children age (Ward, Wackman, &
acquire skills, knowledge, and attitudes relevant to their functioning as Wartella, 1977). Most empirical investigations focus on adolescents
consumers in the marketplace” (Ward, 1974, p. 2), provides important (e.g., Moschis & Mitchell, 1986; Moschis & Moore, 1979); only a few
insights into how consumers learn, develop, and change over time. As studies provide some initial evidence about relative differences among
socialization agents, parents, peers, and mass media form unique social young children (e.g., Chan & McNeal, 2006). In studying differences,
environments in which children learn to become consumers (Gunter & also among early and middle childhood, this study provides nuanced
Furnham, 1998; John, 2008); in this evolution, children vary in the insights that allow to disentangle the differential impact of age-related
ways they process cognitive, emotional, and social stimuli, depending development on consumer socialization agent, which adds to the un-
on their age and family structure (Moschis & Churchill, 1978; Wang, derstanding of how children become consumers in primary (i.e., today's)
Yu, & Wei, 2012). Insights into these differences have important im- and future markets (Valkenburg & Cantor, 2001).
plications for the theoretical understanding of child development stages Third, most literature describes consumer socialization in developed
and managerial efforts to appeal to these important consumer seg- markets (e.g., Rose, 1999), with only selective insights into emerging
ments. Yet three key research gaps limit these implications. market consumer cultures, despite their growing relevance for mar-
First, in studying children's exposure to mass media and advertising, keting theory and practice. India an emerging market with the 2nd
extant literature largely focuses on interactions between children and largest population in the world, of which approximately 30% of con-
their parents (e.g., Dickerson, 2000; Fujioka & Austin, 2002; Reid, sumers are children,1 is of considerable interest to marketing practi-
1979), rather than accounting for peer group influences as well (e.g., tioners as they seek to better understand consumer segments that are of
Wang et al., 2012). Extant literature provides evidence that peer group growing importance today and in the future (Sheth, 2011; Valkenburg &
influence constitutes an important aspect of children's development Cantor, 2001).
from early childhood to adolescence and hence is a necessary compo- Against this background, the present study uses a multi-theoretical
nent to study aspects of consumer socialization agent between perspective on psychological development of children to investigate


Corresponding author at: IESEG School of Management, 3 Rue de la Digue, Lille 59000, France.
E-mail addresses: m.hota@ieseg.fr (M. Hota), f.bartsch@ieseg.fr (F. Bartsch).
1
The authors thank the JBR review team for comments on previous versions of this article
1
https://www.cia.gov/library/publications/the-world-factbook/geos/in.html

https://doi.org/10.1016/j.jbusres.2019.07.035
Received 23 November 2018; Received in revised form 23 July 2019; Accepted 24 July 2019
Available online 06 August 2019
0148-2963/ © 2019 Elsevier Inc. All rights reserved.
M. Hota and F. Bartsch Journal of Business Research 105 (2019) 11–20

differences in age-related child development and family structures and request. Finally, the restriction of consumption arises when parents
their effects on consumer socialization processes for children and ado- exercise control, by refusing purchase requests or restricting con-
lescents in India. No single socialization theory can accurately depict sumption (Becker, 1964; Carlson & Grossbart, 1988). As children be-
complex consumer behavior development (Moschis & Smith, 1985), so come consumers, their consumption propensity and socialization pre-
this study draws on Piaget's (1976) theory of cognitive development, ferences differ, depending on parental style (e.g., authoritative vs.
Erikson's (1968) theory of emotional development, and Selman's (1980) permissive parents; Rose, 1999), family structures, and cultural influ-
theory of social development to predict differences in socialization ences (e.g., Japanese parents hold relatively late developmental time-
practices at various stages of development and for distinct family tables; U.S. parents promote early independence). Furthermore, devel-
structures. In turn, we make several contributions to extant literature. opmental timetables likely are “associated with differences in consumer
First, our findings challenge some existing studies. Prior literature socialization” (Rose, 1999, p. 107).
often cites developmental differences in cognitive, social, and emo-
tional development among children in early and middle childhood (e.g., 2.2. Stages of internal development
Achenreiner & John, 2003; John, 2008), whereas the evidence obtained
from this study indicates few differences between these age groups and John (1999, 2008), studying the consumer socialization of children,
instead emphasizes the critical differences between young children and argues that cognitive and social development from birth to adolescence
adolescents. These findings suggest a unique relationship between fa- paves the way for a child's evolution into a consumer. As children age,
mily socialization and age-related development in India. their cognitive and social abilities improve, leading to more nuanced
Second, this study represents the first empirical consumer research knowledge processing and decision-making skills. These different cog-
to compare nuclear and extended family structures. Parents in these nitive and social capabilities correlate with three age-related stages
different family structures inculcate different consumer values in their (Inhelder & Piaget, 1958): early childhood (2–7 years of age), middle
children, such that those in extended families tend to value conformity childhood (7–12 years of age), and adolescence (12–18 years of age).
and obedience in their children, achieved by restricting their con- Distinct consumer socialization agents also exhibit varying levels of
sumption, whereas parents in nuclear families emphasize autonomy influence on consumer socialization processes, depending on the child's
and self-reliance and encourage consumption independence. This result stage of internal development. In particular, early childhood, which
aligns with sociology research that investigates extended family struc- corresponds to Piaget's (1976) preoperational stage, entails poor com-
tures and the resulting prioritization of socialization values (Olsen, prehension of advertising. Most children rely on personal or in-store
1975, 1976). experiences as a primary source of new product information, rather
Third, this study adds to development and socialization literature, than mass media (Ward et al., 1977). Parents start to initiate consumer
by demonstrating that family structure in an emerging market setting behavior among their children at supermarkets or retail stores
relates to consumer socialization in an extended family context. This (Blackwell, Miniard, & Engel, 2001; McNeal, 1987), revealing their
finding is congruent with descriptions of delayed developmental time- primary role in providing children with new product information. In
tables preferred by mothers who prepare their children for inter- accordance with the psychosocial need to assert independence in this
dependence in adulthood, to ensure that male children reside with their stage (children are in the initiative vs. guilt stage of development),
parents even after attaining adulthood and marriage (Joshi & MacLean, parents and family are the primary social agents during early childhood
1997). Such practices represent common phenomena in emerging (Bachmann, John, & Rao, 1993). Then middle childhood corresponds to
markets. Piaget's (1976) concrete operational stage, characterized by enhanced
In the next section, we review literature on the stages of children's cognitive abilities and more complex, multidimensional interactions
internal development and research into family structures as they relate with advertising (Rubin, 1972). They recognize advertising as an in-
to consumer socialization processes. The subsequent section outlines formation source, though they still likely seek information from per-
the study methods and results. Finally, we present the findings and sonal and in-store experiences (Ward et al., 1977). Finally, adolescence
discuss their implications for theory and practice, along with some corresponds to Piaget's (1976) formal operational stage; cognitive de-
study limitations and directions for further research. velopment is significantly advanced, and parental influences on con-
sumption decisions decline. The more developed cognitive and social
2. Theoretical background and hypotheses development skills of these older youths open them to more external sources of in-
fluence (Moschis, 1987).
2.1. Consumer socialization practices The limited cognitive capabilities of children in early childhood
enable them to learn only from the gross, consumption-related inter-
Consumer socialization continues to be of focal interest to policy actions they have with their parents; the growing cognitive capabilities
makers, marketers, and psychologists. As children interact with various of middle childhood imply that more subtle aspects of parent-child
socialization agents, they grow into independent consumers who in turn interaction begin to have an impact on socialization (Carlson &
shape the marketplace of the future. Extant literature describes con- Grossbart, 1988; Ward et al., 1977). This process culminates in ado-
sumer socialization among children as a complex, multifaceted process lescence, as a socializing impact of subtle socialization interactions,
that involves four main components, influenced by the surrounding such as family communication patterns (e.g. Moschis & Mitchell, 1986;
social structures, which include parents as primary agents. These agents Moschis, Moore, & Smith, 1984), in line with sophisticated cognitive
promote or provide opportunities for (1) communicating about con- skills. Consequently, parent-child communication about consumption
sumption, (2) gaining autonomy in consumption, (3) participation in should be more pronounced during early childhood than in later stages
purchase decisions, and (4) restriction of consumption or media ex- of age-related internal development.
posure (Carlson & Grossbart, 1988; Rose, 1999). Communication about
H1. Parent-child communication about consumption is greater in early
consumption might be verbal or non-verbal and involves both sides,
childhood than in middle childhood or adolescence.
parents and children, such as when parents discuss purchase decisions
with children or take them along while shopping. Children's autonomy Parents also allow their children to act as autonomous consumers,
may result from parents allowing children to make their own shopping with or without guidance (e.g., Carlson & Grossbart, 1988; Rose, 1999;
decisions or spend their money on small purchases. A child's partici- Ward et al., 1977). Due to the limited cognitive capabilities of children
pation in the purchase decision reflects the influence the child has over in early childhood, parents must provide guidance to facilitate auton-
family-related purchases (Caudill & Schooler, 1973), whether in the omous consumption practices, as a form of cognitive stimulation. As
form of joint activities or when parents agree to a child's consumption children grow older, their (still) inadequate cognitive development

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M. Hota and F. Bartsch Journal of Business Research 105 (2019) 11–20

initiates trial-and-error processes, and the likelihood of benefiting from into some product decisions (e.g., publicly consumed items) but not
autonomous consumption opportunities is minimal, because they ex- others (e.g., privately consumed items) (Bachmann et al., 1993). Con-
perience restrictions (Ward et al., 1977). These restrictions lift as sequently, the extent of peer group communication should be greatest
children grow older and enter adolescence, which provides new op- among adolescents, compared with middle and early childhood.
portunities for autonomous consumption practices. Thus, children
H4. Peer group communication is greater in adolescence compared
likely benefit more from and are afforded opportunities for more au-
with middle childhood and early childhood.
tonomous consumption practices in early childhood and adolescence,
compared with middle childhood.
2.3. Family structure
H2. Opportunities for autonomous consumption are greater in early
childhood and adolescence than in middle childhood.
Beyond the stages of internal development, consumer socialization
As noted, early childhood corresponds to Piaget's preoperational of children likely depends on their family structure. A child's sociali-
cognition stage, characterized by perceptual boundedness. Children can zation is intrinsically linked to social structures in her or his daily life
only evaluate and attend to the visual and peripheral attributes of ad- (John, 1999, 2008). In the early stages of development, such social
vertising (John, 1999, 2008; Moore & Moschis, 1983; Wartella & structures primarily reflect the immediate home environment, so the
Ettema, 1974). Then in middle childhood, their growing concrete-op- family structure, which influences parental socialization goals and
erational cognitive abilities overcome such limitations, so children's practices, also affects children's consumer development. Research
interactions with advertising become increasingly complex, multi- shows that general patterns of parent-child interactions relate to spe-
dimensional, and complete (Oswald, Mascarenhas, & Higby, 1993; cific consumer socialization practices and ideologies, including family
Rubin, 1972; Ward et al., 1977), leaving them more open to these in- communication (Moschis et al., 1984; Moschis & Moore, 1979; Moschis
fluences and better able to attribute persuasive intentions to advertising & Smith, 1985), parental styles (Carlson & Grossbart, 1988), and de-
(Buijzen & Valkenburg, 2000; Rossiter & Robertson, 1974). The so- velopmental timetables (Rose, 1999), even across cultural contexts
phistication that marks adolescent cognition likely helps them build (Rose, Boush, & Shoham, 2002; Rose, Dalakas, & Kropp, 2002; Rose,
cognitive defenses against advertising, though existing research is not Dalakas, & Kropp, 2003).
conclusive (e.g., Linn, Benedictis, & Delucchi, 1982; Roedder, Sternthal, Family structure often is classified into three forms: nuclear, stem,
& Calder, 1983). Still, it appears likely that children in middle child- and extended (Lee, 1982). A nuclear family is a basic and universal fa-
hood might possess the necessary cognitive abilities to process adver- mily unit (Murdock, 1949), highly prevalent in developed economies in
tising but lack sufficient socialization to be able to evaluate advertising the West, consisting of two parents and their children. A stem family
information as persuasive content, so they dismiss such content. Fur- comprises three subtypes. First, parents, their unmarried children, and
thermore, as children move into adolescence, their interactions with one married child with spouse and children might live together.
peers become increasingly important, so they shift focus from media Second, one parent (widowed or divorced) can live with one married
consumption to peer relationships. The social use of television adver- child and that child's spouse and children. Third, parents and a young
tising, therefore, may be more pronounced in middle childhood than in married couple with no children might live together. These dominant
early childhood or adolescence. family structures characterize many Eastern collectivist cultures
(D'Cruz & Bharat, 2001; Tsui, 1989). Finally, extended families include
H3. Social use of television advertising is greater in middle childhood,
parents and kin beyond the nuclear family, often with multiple gen-
compared with early childhood and adolescence.
erations living under the same roof. This family structure appears most
Regarding children's interactions with peer groups and social role- common in Asia, the Middle East, South America, and sub-Saharan
taking skills, those in early childhood adopt egocentric roles and are Africa, where 40% of children live with extended families (World Family
least susceptible to referent group influences. They likely assume that Map, 2013). These three family structures have appeared in societies
others' preferences are similar to their own, leaving little room for ex- since the beginning of organized family life; two newer family struc-
ternal influences (Bachmann et al., 1993). Then they pass through three tures also have gained prominence in the recent past, largely due to
levels of increasing social perspective-taking skills (Selman, 1980), rising divorce rates. Notably, single-parent families consist of children
marked by growing levels of sophistication. In middle childhood, this living with one biological parent of either sex after the divorce of their
variation leads to different levels of peer group influence. Notably, at parents (Sanson & Lewis, 2001). Then stepfamilies form after the re-
the start of this period, children tend to be more influenced by their marriage of a parent with whom the child is living (Lansford, Ceballo,
peers than younger children, but they still lack the discriminatory Abbey, & Stewart, 2001), also known as a blended family, and it may
power to decide whether to accept or reject this influence. Thus, they consist of repartnered parents, each with children of their own (Sanson
may dismiss peer influence altogether or simply believe that their & Lewis, 2001). Due to their rising prevalence, a plethora of consumer
friends' opinions are important, regardless of the type of product being socialization research addresses non-nuclear family structures
considered (Bachmann et al., 1993). At latter points in this stage (Mangleburg, 1990), especially complex forms. Although some research
(9–11 years), children appear more susceptible to peer influence but notes a relationship between newer family structures and children's
react differently to this influence, depending on factors such as product participation in household purchases in developed market settings (e.g.,
conspicuousness (Bachmann et al., 1993). Because of the psychosocial Ahuja, Capella, & Taylor, 1998; Ahuja & Walker, 1994; Geuens, Mast, &
importance of attending school for adolescents, interactions with peers De Pelsmacker, 2002; Habenstein & Olson, 2001; Mangleburg, Grewal,
at school take on a very important influence on child development & Bristol, 1999), no studies consider the impact of family structure on
during middle childhood (Erikson, 1968). In this social and conven- the consumer socialization of children and adolescents, especially in
tional role-taking stage of social development (Selman, 1980), adoles- emerging market contexts that continue to remain largely characterized
cents likely are influenced strongly by reference groups; their highly by the three traditional family structures (i.e., nuclear, stem, extended
developed social role-taking abilities make them aware of how con- type families).
sumption choices can lead to psychological impressions (Bachmann Nuclear family values tend to focus on individualism and competi-
et al., 1993). Advanced psychosocial development, such that they tion, prompting a democratic, accepting family environment (Ojha &
struggle with identity versus role confusion, also leads to a stronger Sinha, 1982), which implies loving and permissive socialization prac-
need for peer relationships (Erikson, 1968). Furthermore, adolescents tices (D'Cruz & Bharat, 2001; Ojha & Sinha, 1982). Stem families are
develop the ability to distinguish product types, in terms of how much similar. In contrast, extended families emphasize interpersonal adjust-
they should consider peer influence, so they may factor peer opinions ment and cooperation; the very existence of this family structure would

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M. Hota and F. Bartsch Journal of Business Research 105 (2019) 11–20

be endangered in the absence of these values (Ojha & Sinha, 1982). and separation, whereas extended families emphasize cooperation and
Extended families, therefore, tend to feature authoritarian styles interdependency. The former contains at most two adult role models;
(D'Cruz & Bharat, 2001; Ojha & Sinha, 1982) and hostile or controlling extended families include multiple caregivers and socialization agents
socialization practices. Consequently, children raised in extended fa- (D'Cruz & Bharat, 2001; Sharma, 2000). For children, social networks in
mily structures likely experience a higher degree of restriction on their extended family structures consist of immediate members of the family,
consumption, relative to those raised in nuclear or stem families; in including peers of a similar age. The influence of external peers on
these smaller immediate social structures, the need for cooperation consumer socialization processes thus may be weaker in extended fa-
diminishes, so consumption may be less restricted. milies but stronger in nuclear or stem family settings.
H5. Restricted consumption is more intense in extended families H9. The consumer socializing influence of peers groups is greater in
compared with stem and nuclear families. nuclear families compared with stem families and extended families.
The democratic style of parenting in nuclear families also en-
courages substantial independence training (Olsen, 1975; Whiting,
Chasdi, Antonovsky, & Ayres, 1966), entailing greater freedom and 3. Empirical study
emphasis on autonomy and separation (D'Cruz & Bharat, 2001). For
extended families, the presence of numerous, alternative caretakers 3.1. Sample
obviates the need for high levels of independence training (Olsen,
1976). Furthermore, prior literature suggests some differences between To test our hypotheses, we collected data from 292 Indian children,
stem and fully extended families. That is, “self-reliance training is least between 6 and 16 years of age (45.9% female), representing different
emphasized when mother and grandmother share responsibility for socioeconomic classes (Table 1). The respondents' ages correspond to the
childcare” (Olsen, 1976, p. 371), whereas mothers in extended families widely assigned ranges of Piaget's (1976) three later stages of cognitive
that comprise more than one mother of young children likely value development: preoperational at 2–7 years, concrete operational at
independence, because they must share the services of the grandmother 8–12 years, and formal operational at 13–18 years. The differences thus
(Olsen, 1975). Combining this evidence, we anticipate that in nuclear should be relatively pronounced, providing clear findings with respect to
families, parents support opportunities for autonomous consumption to the stages of internal development. For the children in the two younger
foster early independence, but in extended family structures, these age groups, we conducted personal interviews, in recognition of their
opportunities may be reduced, due to the shared supervision of children limited reading and writing capabilities. Adolescents completed ques-
among extended members of the family. tionnaires. To reduce the potential for interviewer bias, the data collec-
tion was performed by a native speaker who shared the same cultural
H6. Opportunities for autonomous consumption are greater in nuclear background as the respondents. All respondents also were assured that
families, compared with extended families and stem families. there were no right or wrong answers. The classification of the family
Extended families also are characterized by high degrees of ma- structures reflected the number of family members living in the house-
ternal protection and indulgence of children (Minturn & Lambert, 1964; hold and the respondents' designations of their roles (e.g., mother, father,
Ojha & Sinha, 1982). The limited resources of the family must be shared uncle, cousin) (Lee, 1982; Tsui, 1989). Prior to the survey administra-
by children of different parents, so each young mother in the family tion, the necessary approval from the respective ethic boards was ob-
unit seeks to safeguard the interests of her own children (Ojha & Sinha, tained, and children could only participate in the interview with consent
1982), which may include susceptibility to purchase requests from from a parent. Most interviews were conducted in Hindi (89%), though
those children, to ensure perceived balance and division of resources 11% of interviewees requested an English questionnaire.
among the many members of the family. Parents also are likely to favor India represents an important study context that can extend findings
and listen to their own children rather than the children of other family from prior research that has largely focused on consumer socialization
members living together. In contrast, nuclear families exhibit less child in the developed world (e.g., United States, Japan; Rose, 1999).
indulgence; there is less competition for resources, so children's influ- Emerging markets in the East are characterized by larger family
ence on purchase decisions decreases, because the resources already are structures and tend to adopt collective values, distinct from in-
shared. This small entity also promotes a stronger hierarchy between dividualistic societies in the West. These differences in underlying value
parents and children, without fear of losing out on potentially limited systems have consequences for parental and family guidance of chil-
resources, as happens in extended families. dren. As emerging markets continue to develop, their large populations
inevitably will influence consumption markets and thus should be a key
H7. Children's purchase influence is lower in nuclear families compared focus of marketers and policymakers, who need to understand the de-
with stem families and extended families. velopment of consumer socialization in these markets.
Multiple caregivers and socialization agents influence the sociali-
zation of children in extended families (D'Cruz & Bharat, 2001; Sharma, Table 1
Sample characteristics.
2000). Often, they feature two maternal socialization agents: the mo-
ther and the grandmother (Olsen, 1975; Sonuga-Barke & Mistry, 2000). Percentage of total sample (n = 292)
The father's role in childrearing tends to be limited in such families
Socioeconomic class
(D'Cruz & Bharat, 2001). The grandmother functions as an alternative
Upper middle 57.0
caretaker (Olsen, 1975), and some research suggests that the benefits of Lower middle 43.0
an extended family relate specifically to grandparental (particularly Gender
grand-maternal) involvement (Al Awad & Sonuga-Barke, 1992; Chase- Boy 54.1
Girl 45.9
Lansdale, Brooks-Gunn, & Zamsky, 1994). Because of their proximity,
Respondent's age
extended family members living under the same roof exert greater in- Early childhood 27.5
fluence on children than is true in nuclear and stem families, in which Middle childhood 41.2
even close relatives do not share the same home. Therefore, Adolescence 28.9
Family structure
H8. The influence of extended family members is greater in extended Nuclear 54.9
families compared with stem and nuclear families. Stem 30.3
Extended 14.8
Finally, nuclear families place greater stress on freedom, autonomy,

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M. Hota and F. Bartsch Journal of Business Research 105 (2019) 11–20

3.2. Questionnaire into independent consumers. The fourth factor, children's influence, in-
cludes parental tendencies to promote consumption independence and
Following Rose (1999), we employed 19 consumer socialization co-shopping behavior. Finally, the television viewing factor reflects the
scales (16 related to parental consumer socialization, 3 related to non- amount of television viewing and parent-child co-viewing of television.
parental socialization) to capture its multifaceted nature. Specifically, Surprisingly, a child's total income, which emerged as a key com-
multi-item scales adapted from Rose (1999) and Moschis and Churchill ponent of parental socialization in past research (e.g., Rose, 1999), did
(1978) capture children's concept of and social orientation toward not exhibit any strong, positive loading on the revealed five-factor
consumption (e.g., “I help my parents buy things for the family,” “My structure (i.e., < 30% of variance explained). Its highest loading was
parents tell me what things I should buy”); the extent of family com- negative, affecting children's influence on parental shopping (i.e., ten-
munication (e.g., “My parents and I talk about buying things”); parental dency to participate in shopping and parental efforts to involve children
consumer behavior (e.g., “My parents tell me what they do with their in parental consumer behaviors). Furthermore, the factor analysis re-
money”); child income (e.g., pocket money); parental control (e.g., “My vealed several cross-loadings of consumer socialization scales across the
parents place restrictions on when I can watch TV”); discussions of five extracted factors. Socio-orientation cross-loads on the first and
television-related activities (“My parents and I talk about things we see second factors, as well as the first and fifth; the children's influence
and hear advertised on television”), parental co-viewing (e.g., “My cross-loads on the first, third, and fourth factors; and consumption in-
parents watch TV with me”) and co-shopping (e.g., “My parents take me dependence cross-loads on the third and fourth factors. To account for
along when the go grocery shopping”); parental responses to purchase these cross-loadings, we use factor scores and compare these dimen-
requests (i.e., yielding, self-payment, refusal with explanation, plain sions across the different stages of internal development and distinct
refusal); the influence of extended family members (e.g., “I ask family family structures.
members other than my parents to buy me things”); the social use of The three remaining consumer socialization scales relate to non-
television advertising (e.g., “I watch TV to learn about the ‘in’ things to parental socialization, so they were operationalized as independent
buy”); and the extent of peer group communication (e.g., “I ask my dimensions. Each represents a distinct facet, such as the influence of the
friends for advice about buying things”). All consumer socialization extended family, social use of television advertising, and the extent of
scales used four-point scales, anchored with “never” and “often,” cor- peer group communication.
responding to the level of discrimination that children can make (Hota,
Chumpitaz, & Cousin, 2010). Back-translation procedures translated 3.3.2. Common method bias
measures from English into Hindi and back (Behling & Law, 2000). Various procedures help reduce and test for potential common
Prior to the data collection, the questionnaire was pretested with mo- method bias in the data (Podsakoff, MacKenzie, Lee, & Podsakoff,
ther-child dyads, to check for culture-specific issues. The results con- 2003). Prior to the interviews, children received assurances that their
firmed appropriate comprehension of all questions. answers were anonymous and confidential and that there were no right
Scales for all the consumer socialization variables reflect Nunally's or wrong answers. We applied Harman's single-factor test to the 19
(1967) recommendations for sufficient reliabilities at the early stages of consumer socialization scales, and the unrotated factor solutions re-
basic research (0.50–0.60), and most scales exceeded the common vealed a multi-factor structure in which no single dimension accounted
threshold value of 0.70. The scales appear valid, especially considering for > 24% of the variance explained. Furthermore, by employing a
that the Indian children and adolescents were functioning as research marker variable approach (Lindell & Whitney, 2001; Malhotra, Kim, &
respondents for the first time. Patil, 2006), we partialled out the second smallest positive correlation
among all indicators (r < 0.001) as a proxy for common method bias.
3.3. Results Comparing the zero-order correlations with the partialled out correla-
tion raises no concerned regarding common method bias. Both ex ante
3.3.1. Exploratory factor analysis and ex post control procedures raise confidence that our data are not
To reduce the 16 parental consumer socialization scales to a set of subject to common method bias.
manageable and meaningful dimensions, we first conducted a principal
component analysis with Varimax rotation (e.g., Rose, 1999). It re-
3.3.3. Differences between stages of internal development
vealed five factors or parental consumer socialization processes (ei-
The first set of hypotheses outline expected differences across stages
genvalues > 1) that account for 64% of the total variance in the data
of internal development (i.e., early childhood, middle childhood, and
(see Appendix A). This factor structure replicates findings by Rose
adolescence) with regard to (H1) parent-child communication about
(1999), which also served as a foundation for deriving the hypotheses
consumption, (H2) autonomous consumption opportunities, (H3) the
for the current study.
social use of television advertising, and (H4) the extent of peer group
The first factor, parent-child communication about consumption
communication (Table 2). The analysis of variance (ANOVA) uses a
(Carlson & Grossbart, 1988), relates primarily to two-way parent-child
standardized mean comparison and stages of age-related internal de-
interactions, such as the extent of family communication, concept or-
velopment as independent variables, with the factor scores derived
ientation, discussions about television advertising, parental consumer
from the factor analysis and the three non-parental socialization scales
behavior, and the inclusion of children in purchase decisions. The
as dependent variables (Table 2). The pairwise comparisons are based
second factor, restriction of consumption, reflects one-way communica-
on least significant difference (LSD) post hoc comparisons (Levin,
tion from parents to children, to restrict media exposure and con-
Serlin, & Seaman, 1994). Subscripts in Table 2 indicate significant/non-
sumption (e.g., control over TV viewing, refusal of purchase requests,
significant differences in pairwise comparisons.2
socio-orientation). The children's consumption autonomy factor involves
With regard to H1, the results indicate significant differences in
parental tendencies to refuse purchase requests or yield if the children
parent-child communication about consumption (F = 6.999, p < .01),
offer to pay themselves, as well as consumption independence. As prior
yet contrary to our prediction post hoc analyses using the LSD post hoc
research suggests, children's influence on household purchases likely is
criterion for significance indicate that it is highest for adolescents
encouraged in societies in which children are encouraged to be other-
(Mstd = 0.28), followed by middle childhood (Mstd = 0.00) and then
wise dependent on their parents (Rose, 1999). Parental yielding to
purchase requests appears to be a sign of promoting consumer de-
pendency, such that parents who refuse requests actually might en- 2
Pairwise comparison using independent sample t-tests confirm group dif-
courage independence. Similarly, parents who allow children to pay for ferences. For brevity reasons, we report ANOVA tests with post-hoc comparison
part of their purchase requests may be encouraging them to transform using the LSD post-hoc criterion to indicate group differences.

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M. Hota and F. Bartsch Journal of Business Research 105 (2019) 11–20

Table 2
Comparisons of standardized means for consumer socialization across age groups.
Consumer socialization process Early Middle Adolescence F-test

(n = 90) (n = 121) (n = 81)

m,a e
Parent–child communication about consumption −0.28 0.00 0.28e F = (2, 289) = 6.999, p < .01
Restricting consumption 0.27m,a 0.00e,a −0.30e,m F = (2, 289) = 7.295, p < .01
Child's consumption autonomy −0.05 −.10a 0.20m F = (2, 289) = 2.429, p = .09
Child's influence −0.44m,a 0.01e,a 0.48e,m F = (2, 289) = 20.825, p < .01
TV viewing 0.19a 0.20a −0.51e,m F = (2, 289) = 16.044, p < .01
Influence of extended family −0.27m,a −0.03e,a 0.35e,m F = (2, 289) = 11.553, p < .01
Social uses of television advertising −0.09 0.11 −0.06 F = (2, 289) = 0.158, p = .854
Extent of peer group communication −0.21m,a −0.02e,a, 0.26e,m F = (2, 289) = 11.594, p < .01

Notes: These results come from a least significance difference test (p < .05). The superscripts indicate significant differences between pairwise comparisons between
types of families age groups, where e = early childhood, m = middle childhood, and a = adolescence.

early childhood (Mstd = −0.28). These differences are significant be- for autonomous consumption, (H7) children's purchase influence, (H8)
tween early childhood and both middle childhood and adolescence the influence of the extended family on consumer behavior, and (H9)
(p < .05), but not between middle childhood and adolescence the extent of peer group communication. The data comparison was si-
(p = .060) milar to the previously described procedure for testing H1–H4, and
Thus, we find differences in parent-child communication about again, we find partial support for the hypothesized differences
consumption, but the differences do not match our predictions about (Table 3).
the different stages of internal development, so we cannot confirm H1. With regard to H5, the results indicated differences in the restriction
For H2, the results indicate some differences in the mean compar- of consumption across the three family structures (F = 2.503,
isons of stages of age-related internal development (F = 2.429, p = .084). As hypothesized, children living in extended family struc-
p = .09), and as predicted, a child's consumption autonomy is highest in tures experience greater consumption restriction (Mstd = 0.28) than
adolescence (Mstd = 0.20) compared to early (Mstd = −0.05) and those in nuclear (Mstd = −0.09) or stem (Mstd = 0.08) family struc-
middle childhood (Mstd = −0.10). Yet post-hoc comparisons only in- tures. The post hoc pairwise comparisons based on the LSD criterion
dicate significant differences between adolescence and middle child- reveal significant differences between nuclear and extended families
hood (p < .05), but not between adolescence and early childhood (p < .05) but not between the stem and extended family structures
(p = .097), so we find only partial support for H2. (p = .213), in partial support of H5.
In H3, we predicted that social use of television would be the For H6, predicting that a child's consumption autonomy is highest in
highest in middle childhood, but despite directional support for the nuclear family structures, the results indicate significant differences
hypothesized differences (i.e., middle childhood > early childhood and across family structures (F = 5.56, p < .01). Children in nuclear fa-
adolescence), the ANOVA indicates these differences are not significant milies indicate higher levels of consumption autonomy (Mstd = 0.18)
(F = 0.158, p = .854). Thus, we cannot confirm H3. than children in stem (Mstd = −0.19) and extended (Mstd = −0.26)
Finally, with H4 we predicted that the extent of peer group com- family structures. Pairwise post-hoc comparison based on the LSD cri-
munication would be more pronounced in adolescence. The results terion indicates significant differences between nuclear families and
indicate significant differences across the three stages (F = 11.594, both stem and extended family structures (p < .05). This supports H6.
p < .01), such that adolescence (Mstd = 0.26) produces significantly Whereas H7 posited that children's influence on purchase decisions
higher levels of peer group communication than early (Mstd = −0.21, would be lowest in nuclear family structures, the results reveal no
p < .01) or middle (Mstd = −0.02, p < .01) childhood. These differ- significant differences across family structures (F = 0.509, p = .602).
ences fully support H4. Thus, we cannot confirm H7. Nor do we find support for H8, the ex-
pected difference in the influence of extended family structures on
consumption (F = 0.389, p = .678). Thus, we must also reject H8.
3.3.4. Differences across family structures
Finally, regarding H9, the extent of peer group communication
Hypotheses H5–H9 predict differences among children growing up
differs significantly across family structures (F = 3.203, p = .042), such
in different family structures (i.e., nuclear, stem, and extended families)
that the extent of peer group communication is highest in nuclear
with regard to (H5) the restriction of consumption, (H6) opportunities

Table 3
Comparisons of standardized means for consumer socialization across family types.
Consumer socialization process Nuclear Stem Extended F-test

(n = 156) (n = 86) (n = 42)

e
Parent–child communication about consumption 0.05 0.02 −0.34n F = (2, 281) = 2.629, p = .074
Restricting consumption −0.09e 0.08 0.28n F = (2, 281) = 2.503, p = .084
Child's consumption autonomy 0.18s, e −0.19n −0.26n F = (2, 281) = 5.56, p < .01
Child's influence 0.05 −0.08 −0.04 F = (2, 281) = 0.509, p = .602
TV viewing −0.03 0.09 0.04 F = (2, 281) = 0.450, p = .638
Influence of extended family 0.00 0.01 −0.13 F = (2, 281) = 0.389, p = .678
Social uses of television advertising 0.12 −0.21 −0.56 F = (2, 281) = 1.082, p = .340
Extent of peer group communication 0.09s −0.11n 0.00 F = (2, 281) = 3.203, p = .042

Notes: These results come from a least significance difference test (p < .05). The superscripts indicate significant differences across groups between types of families,
where n = nuclear, s = stem, and e = extended.

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M. Hota and F. Bartsch Journal of Business Research 105 (2019) 11–20

families (Mstd = 0.09) compared with stem (Mstd = −0.11) and ex- joint consumption of mass media; this latter element represents a key
tended (Mstd = 0.00) structures. The post hoc comparison based on the socialization process in middle childhood, before it becomes less fre-
LSD criterion reveals that the extent of peer group communication in quent in adolescence.
nuclear families is significantly different (p < .05) from that in stem For non-parental socialization agents, the results show that as
families but not from the level in extended families (p = .059), offering children become older, socialization is characterized by more frequent
partial support for H9. contacts with extended members of the family and a more dominant
role of peer group communication. The minor differences between early
3.3.5. Additional analyses and middle childhood may be explained by Indian mothers' generally
Additional ANOVAs reveal some further differences in children's late developmental expectations of their children, both in general and
socialization processes. Regarding the stages of age-related internal in consumption contexts (Joshi & MacLean, 1997; Rose, Dalakas, &
development, we uncover differences in parental restriction of con- Kropp, 2002). Therefore, they use non-restrictive, encouraging con-
sumption (F = 7.295, p < .01), children's participation in and influ- sumer socialization processes with younger children, whom they regard
ence over purchase decisions (F = 20.825, p > .01), television viewing as unable to process such influences. The similar treatments of children
habits (F = 16.044, p < .01), and the influence of extended families on in early and middle childhood suggest that parent believe they have
consumption (F = 11.553, p < .01). Specifically, in early childhood, similar developmental capabilities. Only once their children reach
children face more restrictions on their consumption opportunities adolescence do these parents begin to worry about their cognitive de-
(Mstd = 0.27), have less influence on purchase decisions velopment. This finding is notable, because it implies that Indian par-
(Mstd = −0.44), and are less likely to interact with extended family ents may be inadequately socializing children into consumption prac-
members (Mstd = −0.27), significantly different from (p < .05) those tices in middle childhood, limiting their ability to take fully responsible
in middle childhood (Mstd = 0.00, Mstd = 0.01, and Mstd = −0.03, re- roles as consumers.
spectively) or adolescence (Mstd = −0.30, Mstd = 0.48, Mstd = 0.35, Second, this study identifies the socio-cultural context as an im-
respectively). This result is not surprising; as children grow, parents portant determinant of consumer socialization processes. By con-
promote more independent consumption and exert less control over sidering the family structure, it empirically demonstrates differences in
them. They contribute their opinion to family decision making more the use of socialization agents for the most common family structures in
and likely engage in expanded contact with the extended family, in- the emerging market of India. The comparison of nuclear, stem, and
dependent of parental guidance. As noted in H4, peer group commu- extended families reveals that children raised in different family
nication appears greater in adolescence compared with early or middle structures are exposed to different socialization processes. In nuclear
childhood, a pattern also reflected in television viewing habits (both families, the process is characterized by higher consumption in-
amount and parental co-viewing). As children grow older, they replace dependence and autonomy for children, few restrictions on consump-
traditional media consumption with more socialization among peers. tion, and more cognitive stimulation, through more intensive parent-
Regarding the family structure, the additional results indicate dif- child interactions about consumption in the family, along with higher
ferences related to the extent of parent-child communication about levels of peer group communication to aid the socialization process.
consumption (F = 2.629, p = .074), which are significantly different In contrast, extended families impose more restrictions on con-
(p < .05) and greater in nuclear families (Mstd = 0.05) compared with sumption (possibly emphasizing sharing among family members of the
to extended (Mstd = −0.34) family structures. Here again, this finding family) and exhibit lower levels of parent-child interactions related to
is unsurprising; nuclear families are characterized by close connections consumption, less use of mass media, and reduced peer group com-
between parents and children, with fewer external influences from munication. This pattern might arise because social interactions already
outside the family, compared with stem or extended family structures take place among the higher numbers of children living under the same
that featured varied influences by definition. roof. Furthermore, parents in different family structures prefer to in-
culcate varied consumer values in their children; mothers in extended
4. Discussion and implications families value conformity and obedience and thus restrict consumption,
whereas mothers in nuclear families emphasize autonomy and self-re-
This study sought to demonstrate how the stages of children's psy- liance, achieved through higher consumption independence. This
chological development and different family structures influence con- finding confirms earlier sociological research (Olsen, 1975, 1976) in the
sumer socialization through various socialization agents, in an Indian consumer context in India, which highlights the role of senior family
consumption context. The results confirm that these differences have members in inculcating consumer values that determine consumer at-
important implications for the impact of different socialization agents titudes and behavior.
(e.g., parents, interaction with peers and extended families, media Third, this study provides empirical evidence that children's stages
consumption and restriction, autonomous consumption practices), as of internal development are associated with the cultural context and the
well as for consumption theory and practice. associated family structures in India. According to Joshi and MacLean
(1997), the late developmental timetables of Indian mothers are con-
4.1. Theoretical implications gruent with the notion of preparing children for interdependence in
adulthood, in that India generally embraces an extended family system,
From a theoretical standpoint, this research makes three primary in which male children reside with their parents even after attaining
contributions. First, it empirically highlights differences in consumer adulthood and marriage. These findings likely apply to other emerging
socialization agents (parents, peers, and mass media) at different stages markets characterized by similar family structures and value systems
of internal development and for distinct family structures. In the (e.g., South East Asia, Latin America) that are marked by clear hier-
emerging market context of India, consumer socialization agents exert archies and interdependence.
greater or lesser influence on children of different ages, especially when
we compare early childhood to adolescence. Among adolescents, the 4.2. Managerial implications
parent-child relationship is characterized by socialization processes
who emphasize communication about consumption, involvement in This study offers important insights that marketing managers can
purchase-related decisions, and consumption autonomy. In early leverage to ensure they engage in responsible marketing and protect
childhood, they instead exert consumption restrictions and encourage child consumers. First, the limited frequency of parent-child

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M. Hota and F. Bartsch Journal of Business Research 105 (2019) 11–20

communication about consumption with younger children, as well as toward changes in socializing-agent influence depending on prior
the lack of significant differences in parental consumer socialization childhood experience. These changes may depend on changes in family
between early and middle childhood, indicates that Indian parents may structure, access to education, or work possibilities, which in turn may
not be doing enough to ensure that young children are aware and in- influence subsequent interaction with socialization-agent, thus altering
formed consumers. Marketing managers might develop consumer life course trajectories (Elder, 1998). The cross-sectional nature of our
education campaigns for these children. Considering the tendency of studies does not allow to make inferences about the impact of in-
Indian mothers to have late developmental expectations, consumer dividual childhood experiences on socializing-agent influence, as sug-
education efforts, through channels including advertising, legislation, gested by the life-course approach. Consequently, these questions are
and school curricula, appear necessary to supplement parental efforts. best addressed either with retrospective measures of early childhood
The relatively high levels of mass media consumption in early and experiences or longitudinal study designs that allow to study the impact
middle childhood implies that marketing managers could concentrate of socio-cultural changes during childhood on consumer socialization
on these channels to reach children as early consumers. practices (Elder, 1994). Such a study design would allow a more
Second, this study helps clarify the different family and cultural nuanced description of consumer socialization agents in relation to age
contexts in which Indian children are reared, such as the extended fa- groups and family structure, thus making it a key avenue for future
mily context, and their relationship with childhood and adolescent research.3
consumer socialization. With this enhanced understanding, marketing Third, the sample design led to the inclusion mainly of families from
managers can use such contexts to advance the process of turning middle-class neighborhoods in India, so the results are not fully re-
Indian children into discerning consumers. In an emerging market presentative of India as a whole. The diverse family structures as a
setting such as India, with diverse family structures in which parents cultural characteristic, even in higher socio-economic strata, indicates
and extended family members favor different socialization agents, that the sample is adequate for the purposes of an initial attempt to
marketing managers should determine how future consumers are de- understand socialization practices among Indian children. Additional
veloping and changing over time, by including the socio-cultural con- research could examine Indian children across all socio-economic
text of their upbringing into marketing decision making. Children in classes to differentiate the preferences of socialization agents further, in
extended families likely experience a stricter family environment, em- relation to stages of internal development and family structures.
phasizing restricted consumption and sharing among family members, Fourth, though the Indian, emerging market context is appropriate
in a relatively hierarchical member. The related challenges to reaching for this study, we can only predict that our findings translate to similar
these potential future consumers suggests that marketers should con- markets. Additional investigations in other emerging markets could
sider developing programs to reach children outside the family context. provide more generalizable insights; in particular, markets in South-
For example, as children grow older, peer groups take on a more im- East Asia and Latin America would offer interesting comparisons, due to
portant role, which provides a pathway for additional consumer so- their considerable overlap in underlying value systems and the pro-
cialization. In nuclear family structures, family life seems less strict, nounced role of the family. Thus we might expect similarities in par-
with more frequent interactions of parents and children, so they pro- ental and societal consumer socialization efforts, reflecting similar
vide more opportunity to socialize children through parental education. preferences of the socialization agents.
Marketers thus could communicate explicitly with nuclear families to Fifth, the scales for this study were developed to test consumer
shape the socialization of their children. socialization in the United States. We undertook systematic efforts to
Third, the results point to inadequate parental socialization prac- check the applicability of the scale to Indian children, conducted a
tices in this emerging market context, especially in middle childhood thorough literature review, performed translation–back translation, and
and for children living in extended families. For marketing managers, conducted two rounds of pretesting with Indian children. Although
engaging in supplemental consumer socialization efforts may represent these efforts and the results indicate the validity of these scales, ongoing
a promising, generalizable strategy for emerging markets. Marketing research might develop scales specific to the Indian context to improve
efforts to reach out to schools to assist in the socialization of children the measures of consumer socialization processes. Consumer socializa-
might also indirectly educate parents about the benefits of consump- tion processes could have different meanings in various cultural con-
tion-related interactions, autonomy in consumption opportunities, and texts. For example, the prevalence of extended families in India implies
the inherent value of peer group communication. Such measures likely that grandparents likely are involved in many interactions about con-
would improve socialization practices. sumption or discussions about television advertising, not just purchase
requests and co-shopping, so it may be more appropriate to review
5. Future research directions family consumer socialization processes rather than just parental con-
sumer socialization.
The findings suggest several promising avenues for research. First, Sixth, this research required a mixed-method data collection design,
this study considers dominant family structures in India; extant re- which may be subject to interviewer bias. We employed all necessary
search also provides insights into other family structures that might steps to reduce such bias, yet we call for further research to attempt to
differ in their preferred socialization practices. For example, the Israeli replicate the findings while employing a single collection method. This
kibbutz, the Nair community of India, and the visiting and common-law step would enhance confidence in the reliability of the results.
unions of the African-Caribbean (see Lee, 1982; Roopnarine, Clawson, Seventh, in line with the patriarchal composition of Indian society,
Benetti, & Lewis, 2000) represent notable settings in which consumer it would be interesting to determine if male and female adolescents
socialization might take different paths, and studying them would experience the relative influence of consumer socialization agents dif-
further advance understanding of how family structure affects sociali- ferently. Parenting in India remains primarily the mother's responsi-
zation practices. bility, while fathers generally maintain an authoritative, distant role,
Second, this study uses a multi-theoretical approach, drawing from rather than an affective one (Kakar, 2012). As the traditional bread-
Piaget's (1976) theory of cognitive development, Erikson's (1968) winner and disciplinarian, historically the father would have actively
theory of emotional development, and Selman's (1980) theory of social limited his interaction with children, to avoid giving precedence to
development, to predict differences in socialization practices across them over his parents, brothers, or sisters (Kakar, 1981). A norm that
various stages of age-related development and family structures. Other encouraged women to deliver children in their parents' home and
theories also might establish a relevant conceptual framework for
studying consumer socialization practices. For instance, extant litera-
ture on the life course approach (Elder, 1994, 1998) empirically points 3
We thank an anonymous reviewer for this suggestion.

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M. Hota and F. Bartsch Journal of Business Research 105 (2019) 11–20

remain there until the child was at least a month old also limited fa- family context, men and women might have vastly different roles in
thers' involvement. For many traditional Indian families, men's parti- socializing their children, which suggests a promising avenue for fur-
cipation in childcare is shameful, both for fathers and for woman's ef- ther research.
ficiency or capacity to be a “good wife” (Derné, 1995). Thus, within the

Appendix A. Principal component analysis of parental consumer socialization measures

Factor1 Factor2 Factor3 Factor4 Factor5 Communalities

Parent–child communication Restriction of Children's consumption Children's Television viewing


about consumption consumption autonomy influence

Extent of family communication 0.79 0.17 −0.06 0.04 −0.06 0.66


Concept orientation 0.76 0.33 0.11 0.07 0.06 0.71
Discuss television advertising 0.65 −0.14 0.21 −0.07 0.09 0.50
Child's inclusion 0.68 0.05 0.28 0.31 0.07 0.65
Discussions about parental consumer behavior 0.68 −0.02 0.51 0.04 0.07 0.73
Socio-orientation 0.44 0.66 −0.09 −0.03 −0.08 0.64
Control TV viewing −0.07 0.84 0.04 0.00 0.09 0.72
Refusing with explanation 0.09 0.73 0.11 −0.10 0.28 0.64
Child's payment 0.02 0.00 0.83 0.06 0.13 0.71
Refusing requests 0.24 0.11 0.73 0.02 −0.08 0.61
Consumption independence 0.13 −0.01 0.43 0.57 −0.06 0.53
Co-shopping 0.30 0.28 0.12 0.50 −0.10 0.44
Amount of child's TV viewing 0.11 0.35 0.02 −0.41 0.39 0.59
Co-viewing 0.15 0.10 0.10 0.04 0.81 0.70
Yielding 0.47 0.09 −0.16 0.25 0.50 0.57
Total child income 0.12 0.24 0.11 −0.71 −0.10 0.28
Eigenvalues 4.201 1.954 1.366 1.11 1.035 –

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