L1

Organisational Behaviour
- Individual’s behaviour (changes) organisational goals

Aims of module
- Introduce study of human behaviour in organisations
- How are people managed in organisations/ supposed to behave/ actually behave
and why?

Focus on for-profit organisations

Organisations as bureaucracies – complex administrative structure with rules, hierarchy, and
division of labour
- Look at issue of coordination and specialisation
- Principles of science management?

- Voluntary codes of conduct cannot provide effective protection

Are organisations rational instruments?

- Selecting the most suitable means to a given end

Possibly not:
- How jobs and authority structures are designed

What are organisational goals

- Do they reflect a consensus?
- A consensus between whom?
- Entity that is somehow different or separate from the individuals that participate in
it
- The property of particular groups/stakeholders that can influence the decisions of
the organisation

Research results about remote learning – Yahoo’s example

The employee’s perspective
- Ban on work from home might undermine a sense of trust and morale
The management perspective
- Organisational goals > employee’s well-being
- Speed and quality often sacrificed when we work from home
- Personal interactions > performance
- Assumption that it contributes to worker’s performance