Shelbi Rack

Houston, TX ~ College Station, TX ~ shelbirack03@gmail.com

EDUCATION
Bachelor of Science, Ag Communications & Journalism
Texas A&M University, College Station, Texas Expected graduation - May 2026
• GPA - 3.5

PROFFESIONAL EXPERIENCE
Host/Server January 2022 - January 2024
Pappas Burger, Houston, Texas
• Tended to 5-10 table sections.
• Consolidated tasks efficiently from taking phone orders and sit down orders, keeping up
restaurant appearance, running food, chatting up customers, and tabbing out tables in a timely
manner.
• Addressed and mediated unhappy customers in order to have them leaving the restaurant with
a smile.
• Advised trainees on computer system and best ways to consolidate tasks and communicate
with customers.

REFERENCES
John Chivvis
AGLS Professor, Texas A&M University
600 John Kimbrough Blvd., AGLS Suite 518
College Station, Texas 77843
979 - 575 - 0674
chiv@tamu.edu

Jennifer Jones
General Manager, Pappas Burger
5815 Westheimer Rd.
Houston, Texas 77057
713 - 975 - 6082
jennifer.jones@pappas.com

Samantha Agamite
General Manager, EoS Fitness
8650 Endicott Ln.
Houston, Texas 77096
832 - 900 - 7001
sam.agamite@eosfitness.com