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DCP-7010

FAQs & Troubleshooting

"Paper Jam Rear" error appears on the LCD.

To clear paper jams, please follow the steps below.

1. Open the front cover.

2. Pull out the drum unit and toner cartridge assembly.

3. Open the back cover.

4. Pull the tab toward you to open the rear chute cover.

5. Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull out the paper with the other
hand.

6. Close the back cover.

7. Put the drum unit and toner cartridge assembly back into the MFC.

8. Close the front cover.

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