s90s2018 SAP e-book SAP Solution Manager 7.2 for SAP S/4HANA Implementations PARTICIPANT HANDBOOK INSTRUCTOR-LED TRAINING Course Version: 17, Course Duration: 5 Day(s) ‘e-book Duration: 11 Hours 45 Minutes Material Number: 50139422 wnrainsr2018 ‘SAP e-book SAP Copyrights and Trademarks (©2018 SAPSE oan SAP alate company Al raha resend No part tsubcason may be reprocucedortansmttd nary erm oro any purzose witht the press permission SRESE ores Sv ats cman Sie and otter SAP aroduts and aacvees mentioned taren we asthe respective logos a rocemark or reiteret itesorarhso! 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Reade’ re cautone alo sice nae etanecn these oraalosangsiatements, whieh Spain sa tne sates and hey sould ol be raked upon nrakng porcosng decors. wns90s2018 SAP ebook Typographic Conventions ‘American English isthe standard used in this hanabook. i YOR HE q a."rainsr2018 Contents um 12 a7 18, 136 137 1a 152 165 166 m 189 190 195 196 208 209 222 223 ‘SAP e-book Course Overview Unit: Uunit2: Unit 3: Unit 4 Unit 5: Unit 6: unit: Unit 8: Unit 9: Unit 10: SAP Solution Manager 72 for SAP S4/HANA Lesson: Using SAP Solution Manager 72 - Overview Lesson: Explaining SAP Solution Manager 72 and SAP S/4HANA Prerequisites for SAP S4/HANA Implementation Projects Lesson: Defining Technical Prerequisites for S4/HANA Implementation Projects Lesson: Using the Solution as Single Source of Truth, SAP S/4HANA Implementation Roadmap Usage Lesson: Using Implementation Roadmaps Project Preparation Lesson: Explaining the Project Setup Discovering and Design your SAP S/4HANA Lesson: Exploring SAP $4/HANA Best Practices Lesson: Managing Requirements Lesson: Designing the To-Be Business Processes Realization Phase Lesson: Executing System Configuration anc Development Lesson: Using Functionaities in SAP Solution Manager to Test the Syston Deploy Phase Lesson: Preparing End-User Training Hand Over to Production and Maintenance Lesson: Handling Over to Production and Maintenance Solution Update and Roll out Lesson: Managing New Release Projects Solution innovation Lesson: Describing Focused Solutions for SAP Solution Manager a"rainsr2018 ‘SAP e-book Course Overview TARGET AUDIENCE This course is intended for the folowing audiences: + Application Consukant + Business Process Architect +Business Process Owmner/ Team Lead/Power User + Change Manager Program/Project Manager Conyers Aligharesored a"s90s2018 SAP e-book The Lesson 1 Using SAP Solution Manager 72- Overview 2 Lesson 2 Explaining SAP Solution Manager 7.2 end SAP S/4HANA 29 UNIT OBJECTIVES + Explain SAP Solution Manager 72 + Describe what SAP Solution Manager 72 can do for SAP S/4HANA tomenaeeee OR wnrainsr2018 ‘Stoners Argh rere ‘SAP e-book Using SAP Solution Manager 7.2 - Overview LESSON OVERVIEW LESSON OBJECTIVES After completing this lesson, you willbe able to: Explain SAP Solution Manager 72 ‘SAP Solution Manager 72 ‘SAP Solution Manager 72s a state-of-the-art managernent platform for SAP solutions witha ‘ocus on SAP S/AHANA. The genesis of the SAP Solution Manager 7.2 release was influenced by several factors. The figure, Key Values of SAP Solution Manager 72, provides an overview ofthe key values that SAP Solution Manager delivers. One Process Landscape Transparent for Business and IT requirements to deploy [reus EON cr) a SAP Solution Manager con SAP HANA, Launchpad, Apps ‘and Dashboards On-Premise, Hybrid and Cloud Solutions Figure: May Values of SAP Soiton wana 72 ‘SAP Solution Manager delivers the following key values New user exoerience (UX) + Process management + Aalle innovation + Hybrid support + SAP S/4HANA and SAP HANA, New User Experience (UX) wns90s2018 (© copra Aight reserved SAP e-book ‘SAP customers today are presented with various user interaction (Ul) technologies. The input ‘hat user groups provided was twofold. On one hand, the expectation was that SAP should reduce the set of Ul technologies tnat are provided in SAP Solution Manager. On the other hand, customers also expectec modern Ul technologies that deliver simple, role-based access to functionality lobe provided. SAP respondec by moving SAP Solution Manager 72 into a more graphical world (that i, by adding more attractive graphics and by providing more visually attractive interfaces). Transparent i i requirements to doploy Pren Eas) Pry Launchpad Apps Protos ‘and Dashboards and Cloud Solutions Tere? New ‘Se Sozon Manager Lanen ote and aceaets Svat soponre ane woman Ita SAPUBGAP Ft aoe frky Buea cng Us ane sstretorncerceccmers PTT ieee Browser sco ye SAP Bases Suite av also Sporn by BAP soon Naroge, | Fisre SiP Salon arse ho wns90s2018 SAP e-book Unt SAP Soluon Manager 21 SAP S4/HANA. Arpicaton pct ahtonee Clomtentiatindeabbonds ate Dao PSR eee, DNL eae Eigewcecronmmca™” fia whegatey spa Faro Appsandbaphasars Process Management ‘Based on customer feedback. SAP deciced to completely overhaul the implementation part of SAP Solution Manager. The goal of this endeavor was to provide a comprehensive design and build environment that allows customers to efficiently molement SAP'S new enterarise resource planning (ERP) flagship solution, SAP S/4HANA. Cie Prete Lowa for Business and ft Pre 4 Pea een Lecnetind, Arbo si On-Premise, Hybrid and Dashboards Sha Cloud Solutions Transparent ‘oquirement to deploy SAP Solution Manager Fiero Ove ress Lancscape or BusessanalT SAD wnrainsr2018 ‘SAP e-book Sa Communicate’ Li a) ti ong how the business “To-be processes & operates requiromonts Run Continuous improvement ‘based on real usage Buite ‘Agile requirements ‘ulillment “Tiss the current state of planning and may be changed by SAP at any time, [Bi ces tases oces hocerator Goethe Whok Lec oteetiton ‘SAP Solution Manager soliton documentation 3 “Niet a proces tor 1 =] abn (mare man tee) "Pesan aad anges sna Imegrated process experience "TTP aa Perle agent grin * charge vague anager gon “Ttlragenet negate Ineraio graphic BP proce eor—_) "Bhan Pane nt wegaton [Be terior rapt srs Proce Nola tation GPU Powe Eto teres poner na simpinaanate dep, ‘earn per mepor rte radon you can ons rast peer ‘Sopnerm neater cameron rem a ren. ou can nag oe at ee emcees [Bil Feces Pocesstorasenentana moos Mentone ‘Agile Innovation ‘Scoprens Argh reserves EESAP As90s2018 SAP e-book Unt SAP Soluon Manager 2 fr SAP S4/HANA. Focused Bulld for SAP Solution Manager 72 delivers a searmless tool-based requirements-to deploy process, The solution includes business demand and requirements management. as well as integrated isk rranagement and clear-cut collaboration features that allow users to orchestrate global development teams remotely. This methodology and approach was conceived in large SAP MaxAltention engagements. Since its successful market introduction, ithas been established as the standard implementation method for SAP S/4HANA projects with ahigh innovation ratio. Itisimportant to understand that the approach does not rely on traditional waterfall approaches, but uses agile software-engineering methods. This means that progress 's ‘measured in terms of working functions or products. There fs no traditional Dluegrinting. Instead. uses a prototype-based methodology that breaks tasks into small increments and iterations that have short time frames (sprints). Multiple iterations may be required to release 2 product or new features, as changing requirements are welcome, and cocurmentation is, pragmatic anc kept to a low level. This means thatthe project team does not need to Understand every ausiness requirernent ata very detailed level. Instead, you focus on a part ofthe end-to-end solution, prototypeit. get the customer buy-in, and extend the scope in iterations trom there. {As the methodology and processes are ready-to-run and pre-configured, the reporting 's completely automated and the project tearns have complete visit ofthe project's progress and status at al times. Transparent u requirements to deploy Prue Eas Een Ce On-Premise, Hybrid on SAP HANA Feared he hnoaton tomenaeeee SOOO SR wns90s2018 (© copra Aight reserved SAP e-book Perr ee rs requirements and software development in large, agile projects Value added by methodology and tools > ala a ote eee = me 96 a0 6 Ge dies wih rizatedrekarapement A Bed saele sale ie + Munagemert of etaxed development tears ale tlnase ond stare engneerg wth (ieonal seen Jarreeeton aa + Ritorated se Hanning, charge, nd eesco hase ‘marapenert fo suppor conirucus ove Iiegton ww evo “+ Fulintogation of rand poet, ress hang, teen nd teat angen Finroi0 Greriow ae Fronton Hybrid Support SAP customers are already reaping the benefits of clouc-hased solutions. For the SAP installec base, existing SAP Solution Manager customers need to include SAP business cloud solutions in their on-premise solution landscapes. SAP customers provided clear feecback to SAP: the new SAP Solution Manager needed to incorporate SAP cloud offerings into al capabilites, thus allowing customers to simply extend a given SAP Solution Manager scenario seamlessly nto the cloud. SAP cloud support is especially important for SAP S/4HANA because many customers are expected to leverage the new SAP ERP solution mostly in the cloud or together with cloud solutions. Transparent ‘quirements to deploy Prue Eas Een ssa ne Ce on SAP HANA Figo SAP Sion Naropa fr Clo-dave Hora wnrainsr2018 ‘SAP e-book Unt SAP Soluon Manager 21 SAP S4/HANA. SAP Solution Manager SAP Solution Manager SAP Solution Manager, for Cloud with Cloud (on loud + Bul ep andRAster SAP Maintenance Panne + ud Aspence Ltny eu proc API Cataogue 1 SAP Solon Manger ot 2 + Same ie! of staniaetorcloxt | Raoamap Veer Managed Serce scr premse * GAP SHANA Reasons Crack | SeetPracoes| Fire 2 A Sakon Varagerarethe Clue In hyd cloud scenarios, SAP + Patomane ane) Manges apn managrent + Daa CenmerMaagenert + Busnes ees Minera + eae ragonet SAP Cloud Fe 1 AP Galion Manager ore Ou 'SAP S/4HANA and SAP HANA ‘SAP HANAhas become the standard ‘or in-memory databases. From an SAP Solution Manager perspective, th's means that the new SAP Solution Manager release needs to provide support for managing SAP HANA during its complete lifecycle. In addition, customers ‘demanded that SAP Solution Manager itself needs to be made available on SAP HANA. Here, the expectation is that SAP ANA will mprove the performance of SAP Solution Manager. SAD wns90s2018 SAP e-book ‘SAP Solution Manager ‘on SAP HANA gel SAP Soliton Moraga [Zon SAP RANA Preue Ea) Eran . Cee aunehpad, Apps On-Premise, Hybrid ‘The benefits of SAP Solution Manager 7.2 on SAP HANA are as follows: Increased performance * Drastically faster text search functionality opens new oppertunites, for example, {fo work wih documents, sence reports, and IT service management (TSM) tickets No addtional SAP HANA license fee for SAP Solution Manager © SAP HANA for SAP Solution Manager 72s delivered fr tree within your support agreement ‘SAP HANA-only strategy “IFSAP HANAis the only platform at your company, SAP Solution Manager 7.26, your perfect itecycle management platform Use SAP Solution Manager as 2 gateway to SAP HANA * isthe ist system in general plan to migrate o SAP HANA and become famiige with + Propare for SAP HANA operations ge: Overs of SAP Slaton Manager 72> SAP HANA ‘These kay values result in a user-trienaly SAP Solution Manager that provides innovation inal ‘functional areas, and supports customers so that they can derive maximum value fram bath existing anci new SAP solutions during the complete produc lifecycle SSAP Solution Manager 72 was explicitly designed to best support SAP S/4HANA, as shown in the figure, SAP Digital Solution Rollout: Big Picture. As a customer, you receive tools, content, best practices, and methodologies via SAP Solution Manager for your transition to SAP S/ 4HANA. This supports separate from the transition scenario you chose, which can either be anew SAP S/AHANA implementation, e system conversion, ora landscape transformation. (© copra Aight reserved wns90s2018 SAP e-book Unt SAP Soluton Manager 2 fr SAP S4/HANA, Value Assuring Enaure fact and efficient SAP SH4HANA ow Implementations wih eutcome-based, redelined serves, Infrastructure for solution delivery, ‘managing the requirements-o-deploy value chain Methosology and project pan template for new implementation, conversion, ane landscape Wansformaton Process content and saltien architecture content (process & architecture diagrams, {est cases, jump-start environment with re-cniiguraton) Finroi6 SAP DaalsohtonRolext Bact ‘SAP Solution Manager 72 delivers support during the complete value fecycle of SAP S/ ‘4HANA. The figure, SAP Solution Manager 72: Main Deliverables, summarizes the main dolworables of SAP Solution Manager 72 for SAP S/AHANA, ‘abuts your Garoe io SAP GAHAWAvaLe sem cornea you pees Esa ‘ormae yu eon cose eerie ‘Shmmimum SAP SHEA abe Sam ew Specce orate at a | Lowrage preconigued SAP processes Es Manage requirements and aie cmveoprent ‘Mr unprecedented Warsparncy Test and deploy Your “eo eaten SAP Ae Enbedte Supp SAP SISHAVsoIien = ergata as Faced sae Sno S78) reed Serie Seiten Racuronenat Dep Figwoi? GAP Slaton Manager 72 Nan Deloss Ina nutshell, SAP Solution Manager 72 delivers support for SAP S/AHANA, trom readiness checks and custom code management. to testing, deployment, and integration support. tomenaeeee wnrainsr2018 ‘Scoprens Argh reserves ‘SAP e-book Application Lifecycle Management (ALM) New technologies profoundly change how consumers and business networks interact. This change is grow ng in pace. Ths aects business’ value chains, and we nave to reassess our traditional approaches ard decide it's time to replace them with new business models. ‘SAP Solution Manager 7.2's an integrated platform that aligns business and IT on one business process landscape. It rives the business of IT from a commen understanding of business value, business models, operating madels, anc solutions powered by I, To manage the business of T fully aligned with business demand, SAP Solution Manager 72 supports four key value scenarios, as shown in the figure, SAP Solution Manager: Four Key Value Scenarios. pure SAP Souton Manager Four Kay Vale Seana equestio Fa Value scenarios -Litee eysteviow ero Roy vale Scans Iierabon Mosel SAP supports the following key value chains: + Portal to Project (P2P) to drive the portfolio of projects, and to balance business intiatives and thelr business value against IT capacity, skis, and timelines Provides the strategy to balance and broker your portfolio, wnrainsr2018 ‘SAP e-book Unt SAP Soluon Manager 21 SAP S4/HANA. Provides a unified viewpoint across project management office (PMO), enterprise architecture, and service portfolio Improves data quality for decision-making Provides KPIs and roadmaps to improve business communication The figure, Portfolio to Project, ilustrates the folowing features: Requirement to Deplay (R20) to build what the business needs, when it needs. with ‘measured business outcomes inclucing the following: Provides a framework for creating, modifying, or sourcing a service ‘Supports agile and traditional development methodologies Enables vsibilly of the quay utilty schedule, and cost ofthe sorvices you deliver Defines continuous integration and deplayment control points @ vesiess demand We needt gts our customer felaton Stay ahead of competition whan inovatve Besinese mode We have fo agree on atatgl inne Implement new slton that supports the new We do high evel estimate o apace and ‘ttre We sian he nverent gsi othr ities eager on on ivestnest cao he @ VoIve chain Detaits Fawe20 Portlets Proeet The figure, Requirement to Deplay Innovate. ilustrates the following features: + Request o Full (R2F) to catalog, request. and fill services| Helos your IT organization transition toa service broker model Presents a single catalog with items from multiple supplier catalogs Eticiently manages subscriptions and total costo! service Manages and measures flfllments across multiple suppliers Conran Al igharesoned a"rainsr2018 ‘SAP e-book Pscrn stquenet escort a SSoeneiatemaet then scere cpt, e sein iden Warne ape ou gi oon Poa ene unre etrpee "Neco tanger be never Speedie Tawodr Reaurenestio esky Freate Innovate The figure, Request to Full ilustrates the following features: + Detect to Correct (D2) to anticipate and resolve production problems Brings together IT service operations to enhance results andalicieney Enables end-to-end vsbilty using 2 shared configuration madel Identities issues before they atfect users Reduces the mean time to repair I needte onboard anew employee | order tis sevice nthe serves catalogue @cotuton detwery We dative all components of the service ike IT and Innovate ont equipment access card, user prowstoning) 0 thatthe ew employee can stato work right, soa. @ vaiue chain ostais Figro22 Request trait The fllowing figure, Detect to Correct, ilustrates the next phase ofthe value chain. tomes OOOrainsr2018 ‘SAP e-book Unt SAP Soluon Manager 21 SAP S4/HANA. @business demand eet nt eer pea @soistion detivery Ineo ie nent sunion, oct em, ‘Set cco apr on haepenaea Innovate @ Value chain Details Furthermore, in adition to the Requirement-to-Deploy (Innovation), the requirement-to- deploy value chain supports the change paces at an optimum. The folowing figures lustrate this. ‘The oqutrementso-deploy value chain supports he ‘three different change paces ‘tan eptmum. -) No overhead. ter tn ct Fine 2 Oarnt Changs Paes Recuremenrto Denby @ cess end cana save my wove expenses @ 801200 deivery ‘Ther ene aatle howeaa ot ragam Innovate ‘nade We cea, et anc Sek be Gas Overs cai ose DE Ptecsmaretommem OOSOC—~—SOSCSY co gts ron « Oy wnrainsr2018 ‘SAP e-book Deerine = Sey ay hw ei eae oto ea @ 21100 aenery Fie We undestandand sai hte ends We ayer, Innovate ‘fo, ts, and capocty, Wenegetat cost ant very ate ‘oth ne Bins We devon test na poy the ennsnoerent wn he Grastcn onan Z| EDS EDD ec Enhance [SS Innovat ~ Sve “rant Meena ee Eitiense’ st esa Se tae ume See ‘eed at By tentitcierenonemsimy SCSC~*Y ‘Course Scenario The scenario for this course is based on the value chains introduced, In this course, your business department has requested an additional sll rom stock process as part of the next minor release. You are responsible for delivering the process and the proper dacumentation, The course includes the following exercises: + Discover SAP Activate content to help you to streamline your implementation + Leverage SAP Best Practices processes to get the implementation jumstarted + Adjust the SAP Best Practices and model the custornerto-be process + Document the process implementation Test planning and execution Release your process implementation to production + Monitor the overall project tomes OSS wnrainsr2018 ‘SAP e-book Unt SAP Soluon Manager 21 SAP S4/HANA. + Ensure smooth operation Perk charced ir028 Cove Somare ‘SAP Solution Manager supports SAP and non-SAP in al four value chains. While it's an integrated plattorm across ll four value chains, its also open to integrate with third-party tools, whieh complements SAP Solution Manager. ‘SAP Solution Manager has evolved. You may stl think of SAP Solution Manager asa limited ‘SAP support line tool With the current 72 release, SAP Solution Manager is a modern and integrated platiorm to manage the four key value chains for SAP and non-SAP driven by business demand, ‘SAP Solution Manager 7.2 provides unprecedented support for your digital transformation Journey. SAP Solution Manager offers support for the complete lifecycle of SAP S/4HANA as wellas SAP HANA, Itprovides a completely new way to model and manage business processes, and comes with predefined SAP S/4HANA content. Because clouc offerings area reality n most customers’ solutions today, all capabilites of SAP Solution Manager 72 can be ‘extended to integrate with cloud solutions seamlessly, thus catering to the customer need to ‘manage hybrid solutions, Last, but not least, the customer-centric improvements result in a ‘much-inproved user experience in the now release. The outcome s the most user-friendly ‘SAP Solution Manager incarnation that offers innovation in all areas and which supports customers to derive maximum value from existing as well as new SAP solutions during the complete itecycte, [As SAP Solution Manager 72 has seen massive investrnent into the build side ofthe ifecycle, itis the platform of choice for outcore-based delivery. needs to deliver outcome iteratively and in fast innovation eyees tothe business, Methodologies and tools are required to support ‘outcome based delivery in four aspects. Implementation requires a ump stat for business value prediction and measurement of realized business value. Project plans and roadmaps are required specifically ‘or the implementation of SAP S/4HANA, mapped to services inthe SAP Value Assurance programs. ‘Soper Argh reserves « Oyrainsr2018 ‘SAP e-book Best practice process, provided by SAP Activate and database system (OBS) model ‘companies, can be used as a starting point to discuss to-be operating models withthe business, reflecting the operational execution of new innovat ve business models, which have tostay competitive in the marketplace, Those business process models can be consumed in the new grapnical modeling environment of SAP Solul on Manager 7.2. From those graphical ‘models, one can jump intrialsystems also provided by SAP Activate and DBS mocel companies to assess the system reality withthe business. DBS model companies extend SAP Activate towards end-to-end solutions fora given lie-ot-business or industry. If the solution, does not fully fit business needs, requirements can be attached tothe business process: ‘models. All content is pulled from the One Content Cloud into SAP Solution Manager. Trial systems are not thrown away after design, they transition into the baseline for build Requirements can be implemented following agile methodologies and tooling. We make sure that we buld what the business needs, when they need it. Instead of lengthy Blueprinting exercises, we build the solution iteratively with continuous feedback loops withthe business. \We support an agile release trai allowing continuous delvery into production based an sol uelity gates and release management procedures. Allerror-prone labor's automated. PMO and project dashboards do net require admins to consolidate status across citferent teams, These dashboards are always up-to-date, provide a single source of truth accepted by customers, partners, and SAP. and they can be centralized {or allprojects ofa customer wortawide, Finally, we suport out-tasking of work packages forthe requirements that need to be configured or developed on top ofthe best aractice solutions provided by SAP Actvate and [DBS model companies. We allow packaging and distribution of configuration and development work anc we can centrally orchestrate distributed delivery teams globally. We can track solution readiness against due dates for specs, coding. oF tests that need to be ready for a planned program increment in SAP Solution Manager. We ensure collaboration and quality assurance with SAP. although a partner primes the implementation, ‘The figure, SAP Solution Manager 72 Supports Qutcome-Based Delivery, summarizes the aspects of outcome-based delwery supported by SAP Solution Manager 7.2. Gee eoneee + Baan bomen tenn + Corranurfeemct ngs wth baer aleReesee Tan + Sanne jest ns anaserces * rye upset OneCart Ca Automated Out-Task + tree anderspona thre ctmmsed | pacage ancien werk + rages carewca apa + Geile ements eset at + Tek stn me tt tn tomerainsr2018 ‘SAP e-book Unt SAP Soluon Manager 21 SAP S4/HANA. ‘SAP Solution Manager and SAP Activate ‘SAP ACTIVATE. + Isthe combination of SAP Best Pracices, lols for en assisted i inpiomeriatin aed apie modoiogy To simply the ‘sopton of SAP 51 HANA GD vr cescices + Dalvers ready to run business pronensoptnzed for SAP , SLAHANA Wit a eference BY cwescontwain Suton + Proves best practins for migration, ntegraton and ‘ > ad ‘caguratn for SAP SHANA + Suppers aforent string pits forcustomers to adopt SAP SIAHANA™~new implomertatin, ‘sytem conversion an andscape ‘vansformaton + Aceleates te ntl implementation of SAP SHAN ‘and i signed fer continous innovation. Fare OSA heate SAP Best Practices + Rety-o-un busines process opiizad fr SAP SHANA containing OLTF (2dOLAP devoted wh the product Banery ofa rtrence sluion me Sous oe stat ‘SxP Beat Paste fragt and mgyaton to SAP SIAHANA {+ SAe Beat Passe fr clesbity to etance SAP prosssee or eat On ton * Tels oan assed plementation forthe til lmpkertston and to noite ennui and neatly even ser gone + Empower busines and troup eet aeetance ard busines prose ant * Comertawarenese and Stay hw caren cote anda! hae Seen contigs [ E to wih SAP Best Proctor or any mplemeniaton (Ore agle measly fr depen made cle, read, cn premise, mete Phaoos: PREPARE, EXPLORE, REALIZE. CEALOY Designed fr prner versions ar SAPs Prema Engagement Figo: Prpose and Goals TSA Actuate When designing the implementation experience for customers who are moving to SAP S/ SHANA, we must consider the diferent scenarios thatthe custamers follow along withthe flexibility of choice of deployment. These scenarios should be covered with SAP Activate. ‘SAP Activate was introcuced as an innovation adoption framework for SAP S/4HANA, We often hear in the field that SAP Activate isa new methodology, but that is only a third of what itactuallyis. SAP Activate isa tremework consisting of the following closely integrated ‘components ‘Soper Argh reserves e Oy wnrainsr2018 ‘SAP e-book ‘SAP Best Practices: delver ready-to-run business processes as well as best practices for ‘migration and integration + Configuration tools: bothin the cloud and on-premise (we will discuss the eifferences during the course) + SAP Activate methodology: uses agile techniques to implement the SAP S/2HANA, solution in the cloud or on-premise For configuration tools, the Guided Configuration capabilities and Content Lifecycle Management tools are available today in the SAP S/4HANA cloud solutions. Inte on- premise implementation, the project teams will use the Imalementation Guide (IMG) (or 'SPRo) tools to configure the solution. Let's review the key pillars ofthe SAP Activate framework, specifically the SAP Best Practices, Guided Configuration Tools, and the SAP Activate methodology. The SAP Best Practices are as follows: + SAP delivers ready-to-run business processes that are optimized for SAP S/HANA, + We have best practices for integration, migration, and extensibility to expand the existing processes with the customer's oun processes, ‘SAP supports the adootion of SAP S/4HANA with implementation content delivered through SAP Activate and tools in SAP Solution Manager. The implementation content comprises SAP Best Practices processes, with their proven process diagrams, configuration documents, and settings. Across the ciferent SAP S/4HANA editions, SAP delivers about 200 processes ard 250 diagrams (as of January 2016), and intends to increase this content with each shipment of SAP S/4HANA, SAP del vers an overall implementation experience for SAP S/2HANA for agreenfeld customers. Both SAP S/4HANA ard SAP Solution Manager 72 are available as tral systems in the SAP cloud, where tne best practices content provided by SAP Activate is used. This provides customers with the opportunity to evaluate this content in both the SAP S/4HANA system and SAP Solution Manager 72. All the process diagram content was designed with the ‘embedded modeling environment of SAP Solution Manager 7.2. This means that as an SAP S/4HANA customer. you can adaps the preconfigured processes with SAP Solution Manager 72 to meet your requirements, ‘SAP Cloud Appliance Library ‘The seamless integration of the SAP Best Practices and SAP Solution Manager 72 in combination cloud integration gives you a unique implementation experience forthe diferent SAP S/AHANA deplayment scenarios. First. analyze the implementation content that SAP provides. Then, if you want to start a aroject, you can use SAP Solution Manager Zn the SAP Cloud Appliance Library. This aparoach is especially attractive for customers who already use SAP Solution Manager 71, because they can simultaneously upgrade thelr existing instalation and thei deta scoping activities for SAP S/4HANA, which require release 72. When the cloud-basec delta is scoped, the results can be transferred easily ‘rom the cloud into the on-premises SAP Solution Manager 72. Then, customers can start the bulld phase of ther SAP S/4HANA implementation projects. ‘The guides configuration system is new available in the cloud as follows: + For customers or expert users who can command and configure a solution there are tools {or an assisted implementation that provide a sel-service configuration user experience, tome OSS a"rainsr2018 ‘SAP e-book Unt SAP Soluon Manager 21 SAP S4/HANA. “These tools empower business users to configure the environment and make it much ‘easier to configure, The configuration tables ae in IMG, + The guided configuration also offers capabilities for what we call content Itecyele ‘management. This essentially involves looking at the configuration settings and ensuring tat the configuration settings that are setin that solution are not impacted by anew version of best practices or 2 new version of processes that are being shipped in the next release ofthe SAP solution. This is extremely important in the cous where the release eyele is much more compressed, + SAP S/AHANA comes with new capebilies and new functionality every quarter. The pace ‘of change and innovation that the customers get through the cloud solutions is much higher than what they get with on-premise solutions. So with cloud solutions its important tose the guided con‘iguration tools. of SAP Activate as follows: ‘The methodology isthe third component or pil We are starting with a working system based on best practices, and one ofthe big pillars that we are using s Agile techniques to support the implementation, + We are supporting all diferent types of deployments into the Cloud, on-premise, and the hybrid deployment, + Themethodology has four phases: the project starts withthe Prepare phrase and goes into the Explore, Realize, and Deploy phases. We have incorporated many terms and approaches from the learnings that we have made in SAP Cloud solutions and those that SAP acquired in the cloud and brought that, ‘experience into the methodology. SAP Activate succeeded in bath SAP methodology and SAP Launch methodology in the cloud, + We also have enhanced support for premium engagements. Premium engagements are ‘or the types of services that SAP Services otfers to our customers for safeguarding, planning, and implementing technology, oF for implementing the functionality. We nave specific plug-ins into the methodology to highlight where the services are applicable. ‘SAP Sclution Manage’ isthe celivery infrastructure for these value assurance packages and operates. as follows: 1 Once customer has signed up for Premium Engagements service, SAP Solution Manager 72 performs the following activites: 2, Downloads a project plan from SAP Clous, whichis adapted to the customers’ needs. during the planning workshop. For SAP S/4HANA, a unified aroject plan for new installation, conversion, and landscape transformation is available: SAP S/4HANA, Transition b, Orchestrates the service celvery «, Synchronizes Q-Gates with SAP's back office 2. Inthe prepare/exolore phase, SAP Solution Manager 7.2 performs the following activities: 2, Imports business processes from the SAP Cloud for build and design tomenaeeee OOOO a"rainsr2018 ‘SAP e-book 'b, Manages delta scoping using alive SAP S/4HANA trial system with fully activated ‘configuration based on SAP Activate content and DBS model companies . Manages customers’ business recurements trom collection to decision 2, Inthe realize/deploy phase, SAP Solution Manager 72 performs the following actvtes: 2. Slices requirements into work packages and assign them to waves »b, Hands over work packages to agile bull teams who develop in sprints «, Reports the build progress automatically re2 SAP Soliion Manager 12 As Deter Raton For SAP SHAW Business Process Operations Business users always expect to have a stable and well-performing business environment, and this is also true for SAP S/4HANA, SAP S/4HANA combines multiple technology stacks: the SAP Fiori Ul layer, the ABAP application layer, aid the SAP HANA alatform layer. SAP Solution Manager 72 provides a holistic view across all of these layers. tis Tully equipped with all operations tools required, and therefore provides the single point of truth forall SAP S/2HANA technologies. This makes it especially easy for existing users of SAP Solution Manager to incorporate their new SAP S/AHANA system into thelr existing and proven ‘operations concent. ‘SAP investad in flly integrating SAP HANA into the monitoring and alerting framework of SAP Solution Manager 7.2. Allalets that the SAP S/2HANA system raises are avalable inthe ‘SAP Solution Manager 72 unified inbox, which thus becomes the central working environment for system administrators ll issue-resolution tools that SAP provides are fully integrated into the inbox. Administrators are not only informed about exsting cr potential issues, but they also can launch the appropriate resolution tools, ‘SAP Solution Manager 7.2 both helps to identity potential and existing guided procedures issues and suggests how to solve them. If AP HANA raises an alert, for instance, then SAP Solution Manager wil atthe samme lime, Suggest one or more guided procedures that 20ministrators can use to solve the issue. This assistance is especially beneficial to support organizations that are in an SAP S/AHANA Early Adopter Care phase. ‘The guided procedures can be scheduled and assigned to orgenizationalteams to execute, and the local customer support arganization can adapt them via the SAP Solution Manager tomenaeeee OSSrainsr2018 ‘SAP e-book Unt SAP Soluon Manager 21 SAP S4/HANA. 72 guided procedure authoring environment. i requited. Typical ane regular aperation tasks are supported with standarclzed, preconfigured guided procecures. ‘SAP Solution Manager 7.2 also provides support for SAP S/AHANA customers who need to run their systems in hign-avalabilty mode. In this scenario, a second SAP S/4HANA shadow system runs in parallel withthe main system, SAP Solution Manager allows customers to ‘monitor this shadow system to make sure that it per‘orms wellina‘ail-over scenario, ‘SAP Solution Manager on SAP HANA. ‘SAP Solution Manager 72's the frst release that you can operate net anly on earmmen database management systems, but also on an SAP HANA database. For mary customers, this isan interesting opportun'ty tor the falloning reasons: Performance increase Although most SAP Solution Manager systems are nol very large and data throughput is usually not a challenge, SAP expects a performance increase in data processing, for ‘example, n the search functionaltes. This opens new opportunities, for example, for reporting on monitoring data or for searching in change request documents o” ITSM tickets and solution documents. SAP HANALlicensing ‘Another good reason to start with SAP Solution Manager on SAP HANA today is that SAP includes SAP HANA for SAP Solution Manager as part of your maintenance contract. This ‘means that you incur na addtional license costs to run SAP Solution Manager on SAP HANA. SAP HANA only Ityou plan to migrate all systems at your enterprise to SAP HANA, SAP Solution Manager ‘on SAP HANA completes your overall strategy. Fist SAP HANA experience ‘You can aso start your general SAP HANA approach with SAP Solution Manager on SAP HANA. This provides the opportunity to gain experience about SAP HANA operations with the support af SAP Solution Manager before migrating other, larger business solutions. You can adapt the current operation procedures to the SAP HANA approach with the hela ‘of expert knowledge, tools, and processes. In dition, you can become fariliar with the migration methodology before starting the journey with your other. maybe lager business systems. ITSM features SAP HANA provides integrated, drastically faster text search than exists in SAP Solution Manager 73. Especially if you use or plan to use SAP Solution Manager for solution documentation, incident and problem management, or as a knowledge database, you can benefit rom this accelerated text search, All stored text elements can be analyzed rap dly This leads o new opportunities in ITSM. For example it allows you to check similar tickets ‘or problem-solving descriptions and to answer questions such as the following: Dida similar problem occur before? Is there already a documented solution? Isa service report available that includes the search term? [As you can see, there are many good reasons to consider a migration of SAP Solution Manager to SAP HANA. Due to the cifferent architecture, ata storage. and handling of SAP HANA, younneed to plan such a migration project caretully. The frst step isto verity that you meet hardware requirements, ‘SAP HANA Hardware Requirements, tomenaeeee OSOSOSOOO a"rainsr2018 ‘SAP e-book The main poiats that set SAP HANA apart from other database management systems are as follows: + Theadopted storing methodology of data on disks results ina disk space reduction. + Thehaneling and processing of all data in the main memory requires 2 higher consumption ‘of main memory. as shown in the figure, General Comparison of Detabase Management Systems Hardware Requirements. Fiero GoverlConporson ol bakave Management Salons Haaware eqarerans Embedded Search Integration ‘SAP Solution Manager has been integrated with Embedded Search (ABAP). The main goalof the Enterprise Search integration is to provide the WebClient Ul wth a search function based fon keywords and tree text. This means that you can enter keywords, IDs, or tree text in the search field, and search across all business objects thet belong to a business role. This search function is named simple search, Embedded Search enables you to search with one keyword in many application of SAP Solution Manager or in he SAP Fiori Launchpad. In addition, you can also search in the attachments of these documents. In SAP Solution Manager 72, we can now use the following search options + Fulltext search on TREX: this option was the existing search function in SAP Solution Manager 72 All Objects Free Text Enterprise Search this option can run on TREX 7.1or on SAP HANA, Embedded Search allows a fuzzy and wildcard search in any long text in the business objects, master data (structured data), anc also in the content ofthe attached files (unstructured data), Application Lifecycle Management scenarios have created models for several business. ‘objects for using the Enterprise search. This modeling determines which attributes should be searchable and which attrioutes should be part ofthe search result. tomenaeeee OSS wnrainsr2018 ‘SAP e-book Unt SAP Soluon Manager 21 SAP S4/HANA. wei D> erin vrei Sanh diet seeing an Torun the classic Embedded Search, you need the standalone engine Search and Classification (TREX) or SAP Business Warehouse Accelerator (BINA), It you are using SAP HANA as the database, you do not need any of these technologies. \Whether you need an aditional system with separate search technology torun Embedded Search depends on the database that you are using to store your business data in your SAP system, ‘The following variants are possible Variant : SAP HANA-based ‘You are using SAP HANA as the database, It you store your business data in SAP HANA, you do not require any additional search technology to use Embedded Search. Embedded Search enables direct search access to your business data storedin the tables in SAP HANA. + Variant 2: TREX/SAP BWA-based Youre using one of the databases sted in the PAM for SAP Business Suite but not SAP HANA. In tis scenario, you need to connect an additional search technology. This can be ‘either the standalone engine Search and Classification (TREX). ‘rar SAP Sotsion Managaron ‘art 2: AP Gahden Manager on Any Daabace [imu i Cnbede Soren on Gauton Morano SAP Solution Manager Usage Rights SAP Solution Manager is bound to SAP support contracts (that is, SAP grants usage rights for SAP Solution Manager through the maintenance agreement). SAP Enterarise Support customers ate allowed to use the full functional scope of SAP Solution Manager. SAP_ Standard Support custorsers are allowed to use only the functional baseline, whichis defined 2s full scope minus all functions on the exclusion Ist. tome OOOrainsr2018 ‘SAP e-book ‘SAP recently decided to grant usage rights not only to SAP Solution Manager but also to SAP HANA as @ database for SAP Solution Manager. Customers with a valid support contract are therefore entitled to use SAP HANA as a database for SAP Solution Manager without additional icensing. This options attractive to many customers because italows them to benefit rom performance improvernents that SAP HANA provides for SAP Solution Manager and to enter into tne world of in-memory computing immediately and easily Landscape management [SAP Standard Support ‘SAP Enterprise Support “he cope encompassed to SAP Etepise Supports in ld er Produel Support for Large Etonic, SAP Kas mbeddes ne SAP Mitenon| ‘SA Soliton Manage Usage RTS ‘SAP Solution Manager and SAP Cloud Appliance Library [As you have seen, SAP Solution Menager 72 offers a robust suite of comprehensive capabilities to streamline the management of your SAP solutions. Understandably, these capabiltios have generatec a great deal of interest in SAP's customer anc partner communities. Even before the product ramp-up began, SAP's customers requested access to an SAP Solution Manager 7.2 system to acclimate themselves to new features, especially in the area of solution documentation. The challenge was how to give customers affordable and {quick access toa system, and the solution was to make SAP Solution Manager 7.2 accessible toall SAP customers and partners via the power and flexibility of cloud computing. Virtualization through the cloud offers unique benefits when evaluating the new SAP Solution Manager 72 platform. Cloud computing means that a preconfigured system can be created and accessed quickly without the need to request resources and hardware from a local IT organization. The customer has complete control ofthe system, downto the operating, system level, ands tree to make configuration cnanges. [As described inthe standard docurnentation, SAP launched SAP Cloud Appliance Library in 2012 to accelerate its customers’ abiliy to access and consume the latest SAP solutions. This ‘web-based infrastructure is based on the SAP HANA Cloud Platform (HCP) and allows customers and partners to browse a library of preconfigured SAP solutions and adopt them as needed using infrastructure from their own cloud providers. The site is accessed via htps://ealsap.comy Inshort, SAP provides a library of preconfigured solutions, and a cloud provider grants the necessary hardware memory and disk space. Inthe figure, SAP Cloud Appliance Library Concept, you can see how the library provides quicker time-to-alue than tracitional on: premise systems. tomenaeeee OOOO a"