‘or ‘What is meant by motivation? Discs ‘Aw Matvaton fers to irae el ar extra sa neg in ‘nivel to seman engaged and ered ine prc fs ea Motvaton is one of the mow ingoran! elements of Destig factor a siding Yo Me Rand, ‘» “mation fos be wey in which rp, dre seis tpt, sing omc ot ora eb of ct ‘ener. Notation eer ov ipo tifa en Ts very Ingortant for a manager to undetaethe concept te hay of ‘oan oo tat he ale to iunce he Beta of He eben Inthe words af WG. Scot “Mtatn min pie fii pl > ‘tif mph sid ga eee ta be deine ths of forces which npc «person at work Intery hs els and perform to the at fH sites. Acorting 10 Red Lathans,"Motiaion is 2 proces whch bein wth « ply or lee er afiey whch ges iho eee at © fet ge ne Futures of Metioation 1 Meiaton sa perona and internal sing Motivation a poyceloga. ‘Phenomenon whch ger wit an ini 2 Motivation i need based fre re oem of an nda th process of motvaton fa be behutiourd concept ut ccs an beaut toyed crn gel "Motivation i continuous proses, bce hua wat are ule thertore mosvaon fan angi proces "C Motvaon may be yulve © negatve. postive motaton promis Incentives fo people whe «negitve matveion tenes the erat Sceaves | 5. Matvaton ia planned proces People fein tir approach omepnd te te pes of mbna’ ne te Peis sd miedo ‘racy snr manner According, metaton i ey ologal conept and ‘Semple proces 6 Motivation generate oa died behaviour i individuals ant el improv the paoanc of human eg Tiportnc of tiation he cone of ognisatonlbeheiow, {O'Motoaten sine s improving te Peertance of the ‘Motvated employes prin the bat tons war theses of onmon dives fhe xpanizaon| on Mean hn wrt to wry. sin {cs comer epi staea wekesopsive stu i Meat ae he ees hg cu ‘arn (i) Moat empayecs make he bat ato taka sures, * mt mac, eg ath Ppl weg crs cost minimis apr maa (©) Move weeks ae somewhat slats Tee a reduced ned of oo Ream en eae sein ne gro nis manager In foctvelyiosuing te qed change ie he ‘wpaizaton ee {haa slo preserve human ee foo, tn sheer, ce se (e Bloetrainm eyporan d oi ration of pyssogeal msds ob sy, person plan 3st! weds Thee ens aerate fo the hurl dae oscil ot Intra with there he dase fare section longing ‘Esto ned Tse men concen wilh te See fo prove nes worth inhe eyesfther anal eg onl pct sl eee ng i pecal wore 2 Sefctalition meds, Ths eels ae atthe Nght lel of nen ene. These fs dea to come wha one capac of taconn ‘Bample of hte of nad maybe tacod nce fens eg- ser woul the ob at tp of the sng word or an actor whe would See ‘SRD he maserpee of ihe sing.Mastow’s ne Mercy theory of moteetion based pon he olloig "er tnvduats eho guided Heed eee pn at a oma rr commering fom bse Once ced mania can no lenges moti eo ty Cra ened sand no ng motte (Soe de ned esi an nde etme be sent feed 8 Epa Mang earn moran Diocuns Herbe+ Motiationyslene model ae Rc aie wos foo in an employed wok _A, Freie Satin o dnstacton He ted the 2 SESUUR, Rowan in 9 (The motvoton ower Se men eyes ore Yond ot oat pleted and ane ant cording 10 Heber, the fae which cute (BP ‘neo a coe are mainkrance factors whch are important Old eo nok provide ary ction on te WR. lgatacton ven below presents fos ending, 1 swan and eel Te pyle dn be fla wie lp Te peli ent raph pre newt ler ior ity at at mare fc a heya si acm: Hsing id eck Grae Eaten “Great” Game G4 Compare and cont Maslow’ teary and Herbers mee facer ‘heer of mation "A. Comparten of Maso and Heiberg modal Both od concent sie com whch motate popes havnt to achieve higher exp Mado female the hor net fends nd Herbert of gas However Hastery ha ened the tas of Rech and veloped 9 cmp {wo neon Gab ers). The tims nd ifferenss been the 00 modes are shown the ‘gre od table poe elon hs Maro Neds mph ert: pad ‘The above figures mab evden tht notational factors ir uae! ao ihr rer lev an yer eer ae et ooFE Dine Thay Kat Tho Yf mtn tinea Meggesdevclopd tn any Xn hay Y of moan ttn tony cla Sh te preptore cl canagen repeng tar employes, Paneer tary oo Thay X stuns at enplaye ae tual noite ard posts great lng for thee work Heourgersutoritve and utc ye of et Schreyer Reardon io Nepege worars ar needed be pushed perforin X ype worker ae ely in einen operate age logins, Tp onntetong haves aber of nage and operon. Deepa of ty avoid and control emai conte Tey ¥ : Theory Y encourage partipatve style of inanageren, it promote éecneliation si un ta employees are happy to work and ar al ‘motraed and onovtve Thy preter mothng with rater spor.Se el a gynmy to cosh aheinon oro, nergy an flrs de ee Sc A ed but t/a ee hee i re ts shes wo For hs pupee a aol west Thtfsiemen ct he prpote ef edaing hose werk civ tat ake mo Sesh nae nares prtming thors none sown ‘Scot ohoc of vnery fark ands pn el eprint ‘ing nt pore fe ee sue eeepc Arion ea tht ee hanger wk ray welt he oa ‘Sod nt or eed het ‘pofomance [iso seri eisven tne of ttcon and ede Anvil oe rod Po bat ise ie i a | om cote Communication and Feedback 1. Define Communicatlon. Esplin it elements ‘or lacs he inportanc of communication inthe organization. ‘Aen “Commotion iran first rom oe peso ane, whether roti confidence But the ioraton ered ma be deste te "Toe ect meaning of the word communicate to share ot wo parcial’ CCommaricaon ls Ue wanamanon of «message ot Iormation by speaking ‘esting, Commanicton is rol intecoure Broadly, communication cat be ined os giving, reclving or changing eas, tWormation,sigals ot ‘mestges trough appropriate media, erabing indviduls or groupe 10 ‘Papua tsk inormaton, to give iermation orto express emotions. Busnes Conmuricnton onthe ther hard isa shared med na lobalized ‘snes scraping non-native speakers af the language fo commepicle ‘wth ‘ech ober The Imporant question i whether during, the prose of Communion how much af i about busier an how much of about ‘ommunton “Communition is wed a means to ink people together in an organization sae « commen gel Communica mote orgaiatal gas y up the objectiven/ goals to be achieved Uns helping out the spay ‘ohare a common purpone ‘Die ergs We tb ewe «sil eye the olde Ae tfc a es pn cease one e ‘Sun cup pad dung ring ple (2 Denning plow tae ts ease ra Te (5 Crate man id ct ares etc wy. ) Son te nie ne ©) Agtig be ment so eS Sek depo fn (oo Tanang fase oy ‘wet toomeane ing ard creating" climate in which pest (sn Soper and onto of he performance.= V4 0, BCOME HONS) alll ae the main lament of commanication ir eS ear the posen ho conveys is hough ois to other pees, the esve (ay Mesnge Rb the suet mater of commincton, It incudes any Metionfac piion ran de whch conveyed + (ay Encong Encoding te prosan of covering the massage Ito ‘SSemunaton aya suena words plete (e) Media 1's the oat pth ough which an encoded messages Created «9 Brel Dstt eg he meg nde (op feedback After resiving the mensge the rspose of the recive Sows the dace (oi) Nols Noise mane sone obrctin or hindrance if any, nthe proces "ensmarcton Rogan Seviour ised ad shaped for ogazationl ppt algo rests are expat fom the members ofthe Organon ‘Scednuicnon portant tena ofthe following reasons + Comamnieston ie bss oferguuzational freon 1 itaane ec larg {chp in proper deson making 1 rmination of auton. In sho elrtve communkaton fa iedaperae tol of management fn solemn basins sd aye eat fle in erenting an evrcement fn WASch “ars ean be coded wo ache organza sjocives. {Q Esplin te importance of fedback in coneniation. Ses Feedback Fedak ie one of the mom important, ements fn coumanlston Ii he rerpose of te reciver afer he eceves the emage 1 (ables te sender fo evalu the eacoverae of ie mesg the rece ‘Sir andortand the sage and ot seo provide a ropes feeds he Site prece of coowmumitton becomes fale. bey the wer i ‘owing whether te receiver Rar unetood the message tn he me ee Intnl by ha. Feedback a conidered ts the heart of any communication cos the contest of an cnpnsaien Teedbck eure smooth flow of "auto any ogaization may depen pn the fc tat how guy ‘gelsermaion tcreltedwibin he erpce. There ao of way which Sh eriiston takes fedoack fom tt employees Ike survey, meron a ope ooe pci company newt, The ara 1 Pl CCONAMLRICATION AND FEEDBACK » an tot to ensure proper felt rom employes. The management ofa ‘perzaon should corer te folwing post wie tating the fod ‘om the enployees: \) Fendack should be speci inten of being ger (i Feeback should be) ltd and inpeona (i) Fence sould be goa rete. (i) Feedback should eure understanding. (@) Wl gang negative fedbeck thw factors should be gpered which [retejend the spn of conta. (op Fendack sould provide enable formation, (G3 test te ty n mat aes the oer feedbacks provide, beter It forte orpnaaton. (oi) Feednck sould encourage ions G°2 What ae the vaiou Danes to eetve communion? ‘or Suggest measure to overcome bares to efetivecommanicton or ha ar the ddferet types of communication baie? How can they be fective dea wit “Anu Bares o Effective Communication: Semi bee Semantic bas ae cocemed with probiens and lotr ne proceeding ad deodg of message no words and egrosin. "Ronn rire tcmmaiatio een how: een (9) Body language and gestré desing 2\Paychlopel tasers. The wate fran ofboth sender and recive may fave aha on the conmnriction “Sie of he pel eis ae 1 Prenatare evaluator (8 tack o senso (Lae by taraoaon and por tention {ig Diswos 3 Grgateatona ber. The factor sean io the ogazation srt, "elastase Dries fo flee communicabon» SHIVA DU, com. LON) ‘Some ofthe persona erties re: (0 Fear of challenge to autrty {flack of confidence of superior on he subordinates (iy Unveingnes fo communicate lt) tak oper eee te improving “fectieness (How 2 overcome: bares). k we the ‘eamure to he" communication ollwing “important ‘improve (9 Carty the ideas before communication, Fito al he sender should ‘eet abou the message he want o communi Before sending 8 communication, the problem shold be studied in depth (W Communicate according tothe needa ofthe receiver The communi caton shouldbe adjusted according to the understanding level ofthe rerver (Gi) Comsat others before communicating. Wt is beter to involve subordinates in aking som of he decison, Patsipaton help fo gain better to know the interest and te need of tee people who are being communicated with. (6) Ensure proper feedback. Communication is considered elective when ensures the feedback ofthe reeves, (9 Communicate for present as well a fetare, Comumunicton should or incase Esc Bern's theory of transactional analy Or ‘What are the varlous types of transaction that ake place according to the theory of ranasctlonal analy? "Ans Transactional analysis refers ¢ theory of pycholoy that examines the Interactions or transactions between a person anther people Iti based on the ‘ereept that man by nature «socal anal ands person is mulfaceed being tat changes when in contact wit anche person The transactional shale model was dacovered by Ee Bere in 196). Trnuactonal any ‘ecil paychology and i « mitod to improve communication, Bene believed that people have diicalty in ther liver doe tq how they tiara tad ‘commune with others. According ohn there ae tov didnt ats of Sater of mind which be considered t go sates. [COMMUNICATION AND FEEDBACK. > ar erica eons ina eroecnranee rt aa es heap amrencnantans entries Saxons Pt SSIES woes te trgh pom nn, i erg Renters ne SS aie Ss Serena Li oe ere ureteric esi enacts gee celeste Saat; arcane ratte (GEREN > vata ough ad og ptf paren = Behaviours, thoughts and felings which a daut reponse Beavis, thoughts and = feelings replayed tom ‘When two people interact or communicate, éne person inate a ancion ‘with wansactonal stimulus. The person a whom simul is dicted regen ‘wih transitional response, A simple transactional analysis inveresidecgng ‘which ego state directed the stalus and which ego state in hw othe pose, the response. According to Dr. Beme, the simplest tunactns oe ‘between adults ego states. The eg syes defined by Dr. Bere mayor mayor present the relationships that tny at out For example ala workplace ars ‘anager can take a Toe ofa paren! and sold an employee anf he was 2M Smlasya hd can sold his parents a though the parent were 4 cd Wide sch ego sat are subdivisions, hence parental figures ze often ihrer ‘urtring or more eicising,Simlasly Guldhood behavious se ether mor ‘natura or more adapted to ‘thers. These subdivisions extgorise indy ates of behaviour, feelings and ways of thinking that cancer be pte« HVA DU, REOME ONS ero transactions. Is # arecton in which two messages are (0 Seo aie nine tne nach Wanacon empl oc ‘Srveraton orcs in perl ‘with an imps prycholgit Wat isthe objective of Johari Window? Ae os eH mie, Eby oe Ape chaps Jeph Lat ane Harngonlngham It aime 3 inden ‘sons oman being with heats and with other, Lad nga ‘led tha Johar widow soda Jt by combining ths es, Joe ard “ary. Is wed to anor and develop groups elton oor groups Johar ‘window moda las the proces of ving and esving feed hlpy [Eiendcstnding wareacton of pope with herve and cers The model ‘rok sang four ae Guaians fl f a uL Pte Whe wings ecg ube are ven it of 8 adjectives and hy are supposed © pick five or so actives Sat they fee deserve thr On ‘Peo Peers ofthe indvdaas ae then given te same tae wach Pek ‘neers nest deci thestjes Te actives then mad Ope or Arena. Tse ae ajecsives which cect by bth the papa faa as oF het pees and are placed into the open tr atena Guasan Ths ‘iadrant inlet ofthe subj which are Enown fo Boh the sb ae ‘rela te pers . "dn Facade sua ans eed yb mt bt nk pote po we pnd ng erating Pa own ye ron op be dn ts aa Blind in ths quadrant actives are those adjectives which are placed are not selected bythe subjects but oly by thls per Hence ite als known a8 ind Spot quadrant Ie repreens information tat the subet isnot swat of but Sheet re UUninown, Those adjectives ae pice in hie quadrant which were neither selec ie sj not by tht por repent parents teharous ‘emotes which werent cogs by snore, “The oa of Jour window it enlarge the ope arn without dicloning {onl inrmation. The open aes the os inprant qundrant es polly orl know aout ech ther te man produce coopesive and tice thy Wil be we hey work tga The process of pending the ‘pe re ofan invidal brown vel indore Sl dcloarey the pron expands he pense oricontaly by contacting the faa or hen aren, Pndback tm tee expands he open crave ty contacting te union see ‘wo eerie etn wl have smal i nd ind pot and a lage ade Aste ember progoane nthe etn oer srt knowing at ‘ian his as. eedockregeing the new tam ters pase on fart {ote incesng aera atte conto lind spot The mer when works ister remo aot hie aang ese the pene Bein fh eo ge ea by shri nomaton htt and pestrages interpersonal teri int group team sting Angee Slows peopl to coopert a irct witha vidal. nthe bse Sy ‘biglty oer merry can ea ndertand th prone action snd wots ‘witout mich fr. Th experion arena ep inden nial ‘ommptnc, pois and papain, Management can deugy tke Wane and development programmes for employes ing Jobsn window. ase ther Seelton hewn sone eam ean indvidl can ads Hs opener according foe opens of ie oes Sar god apport with cere ne Be oP Kowntoull _Nethoowntasete SHIVA Du, ROM, HON) Following isthe tof adjectives fr the an of pole deeipton of the sate whe sing the leche oJ widow Group Behaviour ae Aceptng Help ‘dapae (1. at meant by Formal Organon State features, ‘State he advantage and diadvantages of forma organization. ‘Ans. Formal Organisation. A formal organization reer 1 the organization structure, which i deigned by te management to achieve organeational goal 1 species clay the author, responsibilty and accountability at sack Peston Ta fect ee Fe a ot Seon rea fie Starnes (Grecia Sebsaapcecr tremens eras SNE ca Sw wpm in ep z saci at meaen a trio iy td 8 Se net as te cen oS ra rent eprom Ge errors et | Sc ee () Procedural detaye — saa E I L