dks.sachdeva@gmail.

com

Dinesh Kumar +91-9781528615

LinkedIn:
https://linkedin.com/in/dinesh
Senior Software Engineer -kumar18/

Experienced Senior Software Engineer with 5+ years of expertise in delivering high-quality code & collaborating effectively for project success. With a focus on
continuous learning and staying up-to-date with the latest industry trends, I am committed to enhancing my skills and contributing to the growth of the
organization.

PROFESSIONAL EXPERIENCE EDUCATION

Senior Software Engineer B.Tech in Computer Science
ServiceNow | September 2022 - Present Engineering
Chitkara University at Punjab | 2013 - 2017
Developed the data model for the Manager Hub application.
Designed a configuration framework for the Manager Hub application, enabling users to display data
from multiple datasets on a single page.
Enhanced the existing integration framework between ServiceNow and third-party systems by
incorporating a Scheduled Push feature. KEY SKILLS
Java
Software Engineer
Data Structures
ServiceNow | January 2020 - August 2022
MySQL
Successfully integrated various external LMS systems, including Cornerstone, Udemy, Pluralsight, Spring Framework
Saba, and Sumtotal, with the ServiceNow platform.
Javascript
Contributed to the development of a live agent routing system, enabling efficient routing of chats
from virtual agents to available live agents. Python

Actively participated in the Customer Task Force team, addressing critical issues faced by customers Machine Learning & AI
and ensuring prompt resolutions within the product. Flutter
System Design
Software Engineer
Kony (now Temenos) | July 2017 - January 2020

Developed and deployed the authentication module (Sign Up, Sign In) for a Consumer lending
application.
Created a client to server Document/Photo upload/download feature for iOS and Android platforms,
integrating it with the middleware level (Kony Fabric) to interact with Encompass APIs.
Implemented a flexible CSV file handler that dynamically configures itself based on properties file,
enabling data storage object customization.
Designed and implemented server-side logic to efficiently handle payload requests, including the
creation of nested JSON structures for complex nested objects.

CERTIFICATIONS
Supervised Machine Learning : Regression and Classification - Coursera
| January 2023

UnSupervised Learning : Reinforcement Learning and Recommenders - Coursera

| February 2023

The Complete Flutter Development Bootcamp with Dart

| June 2021

INTERESTS
Mountain Climbing, Gym training, Runnning, Book Reading & Badminton.