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(a bra Lingles WY See gal cole (CDR aly sad Mae ye ay aay) 6 alt Dike = A et Gt) ual tylet'y GLA BU! cal daa Introduction To Production And Operations Management ; eddaalls elaryl Bs) 1-1 Production & Operations Management EplaY Clqtuatt ge 6 nS falsel sual gh dy LGN plata J SAV GIGs Cpe JUS B laall plainly Syl Gibbs ol a Zayall 1 oe AS Let pay 2 A Of WIS Ge Saad gle Sleatl cle gg 8S 1g Eph peal SLES ccaLea8l Gye Lys fase ctinys Als ginal Gals ele sae ce cx Us Ga CLAM, Lelia Leena Gg all gaan a (Conversion Process) Jysa3 Lglay CDS sali oh Cys Sy (Inputs) CO's Ge oh of (Services) GLa J (Goods) als tue) (Outputs) ta jadS te] Chas io eis re dysaall Lb (Aste nchs) Celie SAMs LeiagSS cg pay CLasdlly gh (Production) gal btss G yy Labia § Alaa Fata a Sill CMLL eran) ped lgild (Operations) cial! 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Ga ley waply Gini ; seetly Ld cad BASSI Glaal Guissy CY! wi eae sy KAD yeti GD Gest ahd iy AY acd gs total iets cay! Dy 2 god ci AS GE Gt) UD oS @ pel I Ls Gh A ced CaaS pay appa Lin y LatSY! CULL 55 (80% — 60%) CAS pt) 2) p0 plane SS ST Spy Lee Geet Spall Sl gel I AUG! ol yal ached 3 TS eB ST ARLE es ABLe all ly in 1a Led fb lS Gal U5 seal BAY DUA ead es GSI! Gye AS ps Tegal lll 45 9 sedeally 152 oe GE haste eae bey Gl SULA ole Cajal Gf Comme Nhe Llp sols solely Sin Liles ash A Taetee Sole oy CULL ode Une oly called) § Jay Sandal GLa al 3 Bee US! Ge Diars 4 chy 1A Aas) ins Bh gily cco srt GS fod at gh pany Les cL GIS gas J cloY! Gal AS. yl gh cg 95) Hig gl oo SI ll gb AS tll gat ‘The Productive System ¢\Y) psi 2-1 ine a ae gl ps tb) gS gn cs JI le go ipl daw Ge ot pacliall e de gape’ ail gle 25 ‘Productive System cli! elas (et) ah eye cena [east J ceo) CD hand at ms alsa hy al) echygail) Silas «eDL aa Sema | oe (As gf eel o> Seat igual AY y oth 3 Yue oie AS pally AS Al ipa oS) Be Oe Subsystem) Lye Lbs ay clsy! b Non Case jp Ubu! Ainll Gb) ‘SAL M5 See JV del ESAS Ay he A LS og 2 a A CT HHO Aa Be Dachap at bya aya ga yshily Can Sieg Al He 8 a 3 Ge Ls gb fa AS 38 G gyS GA sla Hl eI Sn a ah AS eb AS Hy Oe feng dl opal gle CAS pil ye nie ASSEN sl AuSaly yng ul Ups ph Hall CAS 8 pt lla seal Suppliers Gs54e) J OS Senally spall Ayal LDU CL sf Cena op diy Sas a cL tat leas AS pi! Quaill) (External Supplier) ine Lb os BaD aD Jape pha id aBLall cy Lad Ge Lelia Gd oad) CS 52 5 coy os ads of Y] AS pall ca (US Gd oy Le ae Ge agame Ly AYN AUS GF lS 2S Cg jel al Gy vb Chea sae Gals pale!) SS) eS pb ol «(intemal Supplier) 42 dats ge be i Late} LU Send os ol 2 CN galeally 2h al coe Uetlalinls cll! Laybs aps sy AS ttl (3 AI) Ge Bb ADIs oly led gets le Gl Lista I ba ls Seal US eles a al oe i DE fA Sagal f chest J) ball arty Cue Oe Cajal eta dabes Glo te Sait Inputs Sua) wesley nell apa he ob 8S a aya A dics os Sd old aO(DET oy. Ssh J lal, ab eos, SVT Gy Got aad sola ySlly Gayl baths ath) 28.000 YI Ge Fintes gd pated il CYS. eB aay aye ada ks Cl Dy Fagg CD ok gee AY) 6 SLA Gh 285 ) GLagdeally ol yal Quality saya) asad alldy dy gail! Cibbee Ylydo od UIs J Ahm Gand told qanss © $5 La dg ol byl al oe gual da sa; yaaill Assurance HRY Oped fi Upto Caste y (ISO) —; slau Aull $a all 3g.t le J poll SMe chy Sy yas, ON dit aad cig aad ase eget ce aa map oe LEE LL ow | Tae a8 che |. t f i tat Aust Luan | Asli) cil uitall Aled) Gta Atetat MAU jae yan dks (1-1) gsen 5 © yg Katy fh gt ls yan cB LY (Us CD aya GH pest Gal Clg Ge de ee ot Production ) gl clay Jsls 5 of oS oa Dayal ble cf ils J eo Oe ake J aa) 0 ee Gd Canny LS CY) nad y_ of Re dalealls (Facilities 35 SY) Co pedal lh r 3(Chase & Aqnilano, 1981, 11-12) ai “ IS Uylagy EDL aall GSE jul Galles ol al gs tel S oo al cH gall ogfy (gle Upaall la LEV Sy (Place Utility) GSW GE Gin, Wink Gi yp AT dhe ga COLI AS Dale AB yg CAAA sy GL ilps QI Ge ggSeall J Sas sola Gla La Ge ws Y oi byt Otel ell cae tat Ale oe ga ew on Coa Q5S 3” cella gta SEs (Time Utility) 845 AB Gia, — lish ft Ga jes A cag lee lel le Gat Lt ye lial dad Lee dal Ue Lea Gh Caged Jacad Ga gd CDS past od ahd oe a yall els vee vast olf Kola cL ely eel coe lake LAT CIS 5) esa} St | hd Nga EL AB etl MD ode ObL od Lis OLS ayn) Ge Cult Gaal DE Ge ay Lai oS} (Inspection Utility) aad! as a gl AE cosy aa ji ad Seal Bb conte US Sill Gk Gea ale la sa Gade ~ sual Fadles sf csualis col) util dp ps4 Ue (Transformed. Resources) Usssill alae lyse EA UA inn 55 gl a ay Ua Gay pl) hd Gia Ge Ulan ya 2 ya) .»; (Transforming Resources) iscala)) yall a OW Fas “Age LLY al] iV Da ——————————— Outputs oa) yt gb Agel) glad Gf SLeastly alah 43 iy yall Glue Anam As Cal) ge ON Gal 5 Gl CLAS GaSe gle shal egal cg) Und sners dh Soe Stee ie CUBY) (SS lg fk Ginny Cy clggh cagt ya cil pha Cass Qlall oy (CPCLs) Li-cp ai Ley cgy il) Lat Jalen CYL Un ig le the JSy Bootaly thy nal 54 al cla Gi (2dL8) pLaaitiadll 6 (CF; Ch) 12-omis Vee GLAD sacs 559 Bhs 58 GM oly gb Lega pu 05s CHAD ell ll pte CS By a Lay cl) 4s ces 55 Vy algal ileal cutie Yap ¢ pasa Stall le Lys Bh ge cuadialy Sip Ie glastal ye CUS pill go apne Calg CLD DES Ge Ged Op ill Se gh Lis kad Mall Glee Chabte Sl oad Uigtel ed at yal ge Cla All Ge cel y Moca! Customers oii) SOLS ek LS ates Sey leadtly qball Lela! Gye git (all all gay CSM aie Ayes Lge GMs thea) ola DU aha os aT ike pend ood Upalacn Ghul HH AS plll Gyaus Gye Ua de panes «Consumers. Lieay cuads Cli ili BU de penny internal Customers gAldlalh cisith eats Age +f gd 5 cpp Cipla lls gf External Customer go Jl&l coat iy scarily lil) puanet Ghe ihe gosne "| Feedback (use 43 Fea dd aha Chlee Dla!) coy jeaal Ge Saal Clayhall Gay CHelja) SAI Sy Sel Labs Gb Chball gts Slee obs selsy cA slly helen) Sead lS pe) culty Leste gli) pls pace Go st J aay Qh dees | Ve pada AI) CAS AN Ge paella Hl le Ogi SI hall OT Ge Bal 2095201 Mia od 52 Y di Ge Coal Gl) «3kal) jl Agta Naa cgi Haha yay oilead.y alee gi} pba @ SL pais (1-1) Jal, Hii alg Se dyad che eeDlhan Ge GS (lady gle) ClYN Als Gan Aan phe ayy Ay Unga Mig Gye MDa aig @ YN (USS of Land ody dase o- Radl A By (Open System) se ABS 6 CANN AUS ohh Jal oy AIS alg fe gape! Cle game Lipid oly tll eats haga) gb ALM yall 5 ghyy AasLANS 4 Unga Ray ST onl O* Aaa 5 ass Les y Uy Heal ey) pce My lal CAS pally cabal cs sly AE (isi (1-1) dS gi AS end Fats gts) pla 4tui (1 — 1) dss) Saad ee oo z at Jal Gas ews om | ey) chas hee ged i oles eat : ine east ial ee att | BH ons Wis gales Jelit Sh BE law ERY pee ae at Bs lee ine gi jae | oe fe | es | ates pall Aad Gut tial Sia Us dea Heal ply es he Source: Evans, J. R., Production / Operations Management, 6" ed., West Publishing Co., NY, 1997, p. 13. PO/M In Organization 4abial 4 Cliballs LY) 3 )a) 3-1 oF dy Aalatall 4 Sage Mig I Coal Cybeally USP 3 Jaf Gf Gy aall Ge AMal Tish yy eal AE: Ln y Lagle ol clined Gttaey han he ge alll Aya Colne LEIS! I} Gags 2) Maha lh ay thal 1 Lally Latina gd call jay Malay yall Cal ya pally Chea gf glee Ge 45 2) Sage Linen Lia Gangs CuSlginally ADL agg easly DEY! CDLay GY (Profit Seeking-Companies) zy 3 5iis5 3) gat AS 2 of 25 pl i Ll classy GLa ia ga Sp se Ge Lay ind ab Le GB pall LES elit Sak Ge A PLUS Hal ye ill oe Set La Gall GS I Gags YS Stats CHANG fl Bae: JyM daa a hel Baal saad ans 6b ay i al NGI oy sl ye ots pi woah alba) Less Clea de fy eats elyals CHB Raker pod LSU Ty hs Ge ype) Lid goss: LaLa 2 gets spall lye Sed Ge Saas da fi gs Ug alt ab gy Clues cI Jp By Hob /AUSD Clade eatnyy opal La gS OIE (Gh Lally LSI Tig gl ci) Call pushy AS 2 Atha lal CAS alae] y « pulls AAS tly Uagaull socked Lg Ga (5s fae 852 i GAS cats sla Ql) Gay Fad yyy se SLs of Gilet NST ye ASH Gs. slealily 4520 pWbaal AIS.) Gog cp Sia Chil po aps Ly jaue Mish ll ob (chitly tz ptlall aranety Lassa atl kee Sesy LDU LMT aps Ge Shad gil cals QL CLS alan AU CH jens yall hyip Ma obs phy 1 Seal 5 ely 2U sasall plied (yesh y Syallly Atoll il pil Lal ja Ge yb Ge ally Glas y 1S pA 8 lea 5 al coll By peal AB By Gl po gh Sapna a yal cle i nclly col yall ell ol tl Salat sae 2 8b gee Sih LLL ce gl lene Ge ER Aba Bods pli yeu a sal 6 Gy Ce 5 Ja Gg US2tlly 45 pAlb oo ot. Us gatas colelell Syst ocuals had) LAG gh Cabalasl y 4S 2d Mgt fe GD J GsLaM GY Slatted at ce Usheal LAY gta tH «7 Led Gack GM algal J AS Le cof Lens dal le uj sll ols oe calpail Cpaliy 4S_plll Lakes golf La pales Ce oqlayl dale ces sisal jsilatl -8 Jat CLAD haa LOL Cpe Sa babeey Ailes os cthes pak clan ge Ssh AS pth ela ALT hy sa ily se LDL lgsy Kad (lly Chay ol SAU SS CA 5IYE = Aaland y UY UL oll ae : UV Deal Logg JAD LAS Lgl Ge Chal cas Ge Use AYl gay: Lagleat g hte a all ue ad AST A ea Ey oe ley Ws Ws ae . AJ] AY SSS A Clabes QA BALAN sat F003 lalacol Jy Lay ATI Gane Ge Ugeaey iee Cal LAT 5 Shab Gilg gf fige cy as Oe AED OHH gd tle Sty 55 AI Ol Lee Sas SM GS BN gle co pis cL BY Katia y ppt al 8 Os Fase pet old wzsl Ay oy nL Saws Lays tal € Sal cle pl Wills lye ge Coa hy ta JIS A seaah Sa) gil 2AM lal BESS cay Lg 20g ill panne iaty QS yA A chil (US Dee aay (241) JRA SA Leel d B ch . Adz) Asya) Asal Asian Laut clan pl Able (2 — 1) sam Of P/OM. cAslaally cl) 3 Ja) ats} 4 1 cyl BOY A a ad cect Boy Qatd uasd Gols he as LAY a det y Qa FA paz GIN fo genet oy 3 CUA os Si ky Jus & , CANE SS GIS IS i ns a LLIN ge has Bhd ALY be ge sal dss gy jase gf han ye AN yuan ast Clea! 5h) of Y] ecbbenlly N Sy teal diay Ub] Gace a easly DEY! Gada COLE Faye Cae Gn Ola gb By of Sey dayall ChDe| Gf ect Cad ap a pate ge ell shall ane le a) ISS A) aly ay eats Yay A Has CN SLY Se Y Le sf phy Lay call ute ley ahs A Ra UG Leal Bay Syd yb CABLE nom bbe a sY dati Gas ye Utd gs GAM Gal ad 1 clade taaa yi a cats akties qile Giiod Caagy p SYI CH Jay ales Qs cll Lbs Lusk. .2 AS il 4 oles Seg GT ASD Uye 985 Sa ie pst AS aS SY GLY ts 3 AS Bb SLY AAS Lele ps bah 38 sgl Les G1s8S Lg 5 ye laa Bla) clay Grd itl UBL scant) gol fat Cael AS yl gh Chabad ayo Cae y Lae J Aa gaan og cule cle 5 ply y Aaghscll 2 ool Can ae baal (ad Sul City hy oF eagle 33 AMS pchaall Gl jee Gl Bas fing tai) IL Oe duet Gents oll py shy ge oesbt c sone gh nt ae cts 208 Ti ao a 2} Aaa Ls lant as Sle ge gg sei AN JN LY AS De Ang 3 lei spa aio Ft jectives) elt lal ih Vgbnays St ve (Performance Objectives) +1391 Gtaxl ae aap feo) tt al 29 (Pex fi alae ist gia Ls te handy SN Fd ol a A al LAD / Cian! le dplaeY! Speed oily sib clit eh Zep Quality cheat, ay « sil AMY G4 Flexibility cAtedl 2s, 425 Dependability kid sets) Competitive ) Lif aula obiuly das obs ci iy Cost Glaally chal ete pi cle snill ol (linovation) gly¥i Sill 44 CLV (3 cilen,s (Priorities : Bate Chbe 5 Glate 3s j20 A cltal pe Bage glyf MAD chad yas lo CM acherdy cle gf cD asst 4h SLAY gad ab eS 3} DUS pas Ale sel gy BliiSY) yuall gle fag OI fed ae GIES Le Hag AS yl GG a) gh estas bs [eT DLAS, ch at Seg Seal Gis hea gl sad of Al ea able |W Leal ully pea pil Go Myihy Uy Gide cbt, cally 3 & pat Vp HRSG Y aaa Y jal 5 gals Ua Gia ye AS pa GS LA od LEY FM api ful das Gate gol Upaligs oF bled Ladd fad aang Gob OF 4ua.51 fay (Functional Straiegy) 4 %Ma gi nal SAY ga asi ba shd pay oped Chall 1) Le ein ald ald CT LL .(Bisiitess Strategy) ULeY! hig lay Gh Ls ky oy Sosy Cash chav! Gaal (Priorities) GL iat LS dighay CySleall dapat cles Chas) hata pyanat g qiadt Sng elbey (gale ISA spans oo Giaay coll LLG Ls penal, aad gtd ppt the Gi badd (yo bbe jae ay dye Cee) GLeasy Ase tis pall oy ay ad Salidd CUISYL Cahill Goat Ge el A cleat Coit Ls LSSly pret Shee Nag classy lal edd puch Able ayes stall ted fags Span ce 6 posal a a Sy te Leg CUddel IY ih Le GMS I Ss ally aay, psd ULM aly apse IE UY! Ns of BG SN) ll gay ll St Saya IF ASH G8 al CRY! Clan Sys RE egy SEN Cal ge Silly aad al city peat «lb 2 Heizer & Render 3 Schroeder ial 2S) fi «eats Le Lay, Beas oe qty (21) Soin Ge Soe a 5S) Aga bbe yan TAL Ly dsm ee en 88) as huae pea ants a as aE EH label) seas saath hy (gost sed) apt Gael PSE ay By Lage rg ste heh J CHUL ea A a he Sn ay is a il sya Cla Ja ARLES PIAS ah ag Cy ay Chee je) CLE pe ule Oo HOS! lel se Ge cy CABLE aia Ly oS St yp pall egal chy wba! EAA eLaty AS I le 585 AS hay Hy Haag gh Cl Jer LD se WSS (Oh lls le 5 sll, gL ed yin yp CAD uy eels Dash ae Gb Uys Gill cl hy chtean 5 Jal Uta (2 - 1) date | ss ia oS SOSA abe i ds Las! g a Fe dyad oye Sea AE, dept te aE | version Process Binet Fa dod ly eupetes ew) swan | Stapling ‘tn th Pa | ile Sens | aN lst Soe Capacity choad Hiyan a 58 yj el eT ae clei Kath yay ye sas | ge Ean AS pet | Inventory ont oat 3 coal tags ae ua sn Dad ules O25 ed pees Workforce si Ge sat Sank 215 peat Ties pa cmpiies | BME | Oty sags ycian ye ba 3ayp gle Bae ae aoe gement, 2" ed., Pitmany, NY, 1988, p18, Source: R. G. Shroeder, Oprations Ms Thapal oF ds Sina SMa i at aed nd . | ee a Tea | Tosi ya A pas gy at | Te oe 4 ghd Jt se Yad AEN Ast ald A Le CY ly wi ci Yas Goth aad Jehan wt = |S 3 ad pay Hay 41h. jae 98 5.7 PSST Ayal Unione ah odo + tae) Beas oe 8 | abe Sco BU CaS ane sh be = GN CLAY tal oe Pct pat Melga ga + wie ~ Thi Pa [piel Sedge ety ig it’s Bt il age Ge AI en ee ee dng gall lll US 3 7 and B. Render, Principles of Operations. Management, 3" ed., NJ, Printice — Hall, 1999, p. 8. P/OM Formal Organization Guta) y cy! § Jay (au co WET Meio Was) ALY! quan Gillen CIBYY 6 Jay pane plat aats spend alli Cats) oho At g Iya Gall al wh Sealy call ety Saas aLail SAY ge atl hee ey AS a GF ae She Cy ayy Cy al 5a gall bouts ce ty) le 5 plea Uk Gf 3) ela Gals pal it yay KEY oS aby US Silay CEEY ye Gl pt) GU Cn gaan g pal sll pny Ss ese gp YS bbe Ua off Las as cls yt 8 UI (3-1) Sa Sid ad oy Sp ae a og FL gly LIYE GY] AL uae Gl a eis Sse Stay (4-1) JS) lead 5 Jo dah cn AR Gye WS ahh AslglaS) Aull NS Uae ale Lauseye Ay lad Uyill Acts is 2 pats Jee (3 1) dss ——— meee Is ea =, TasG pty Molina Chute gd Cipla CLM) 5) 6 P/OM In Manufacturing And Service Organizations Spall DUS Lally alll Guelall gb Ladd pst, Zeliin Glalate ate 3550 By a ppb CAS 8 ancy CST gS; Lan Gey all Sa SSL) all SB cet Aa) tay 5 Lal gga ol) nal Lge cate all ch URYT Na Ch sal Las AN py Zeline US yo 5 cliY! pb Glo inhi Gaye (Mele ag vital led Sy Sally AUS ald Cae ge la ld pe eli cls} ps atts T Lal (1-1 dysat shal) dyusad) 4bkldy cela jal yall Ghjbeo cdl sl seg by Ua 3S gol CDE GLa SS alee ass gh pl Legale gla G55 Las Gagale ye egg Gest of od Sistas [pl Glass y 58 Leis Lad ce DRED PSY GlSe Ge Yl kee Gant wll Giga 52 Glass) cols LD aq! gf Ulall 9 US AT Gos Ysa Se le Ye Dhetal go Gal Shs GLa el CHE a gs US Chas of Ly.3 AE ng pe Laas ed HS all Lge 158 ce Gall cull Pa LEE ASL Lass 8 Tate Gua 5s Ip fag ya Cal) Cals Lay [LBs cts ell y AN) lated 5 lly Leas gia gyetay LGAI gle Clb Ayal gad A Allal) ln Quen Ohi Lass cle aie ba J ll IS Gia pd 1S all g SJ esd 38 He 8 pill poe Caney (eal Gast SSF Ge SG Lats th DS Ge LOU al see YY CLAS apm gle Sal oS YS Noel a aa le Le of US SILA Gye Make Gy ge Ge lal Saya le sal ge CUM oY be se oF i all pps Folin lS yf Jilly GA WE ye Laas cals LS 6 AS Gl EG Ley cuSleaaall Cans Sl ye Ge dy g GSU aul dil es LL, OFS SAY Ay Sly he Sy S 5g pally Coal hla G3 5S pa aa cla yal J ila J laa J pl gs ti emai ales oF el dalle lal 8S Gla I Lt tay wD Gly Les ZualLa et the HiStal Ctbas Ugd basal ett ea a ee dally dhl) ody be Ws 5 ois fa. an cee 63 oe 38.5 Wald ay Yat; waaay gall Oye DEY LADLE Ge (4-1) Wa Hla = ass Ba hn a WS ay a A ON 5 acl aso ART ONS Gat ihe te cu | UY dp hae gb Gud St tea sal ‘aa say Aas cma le soley asa | day pole pau dbs pasts Zag | PS OH oe Soy a em con Gt yee Lg ass | clyde Lune 1 ge Nana Canal Ugi Rage jag Jaden bo aga AE Oa CT an cca (ths dgaled dy ee AE Ea Y ‘ae pny taaly Te oe chute as |e Ld og Fp aly asia EE Geng tee Ghar eed | fea aS a0 ae gh pi Uy gol dy ‘Source: Heizeer, Jay, and Render, Barry, (2009), Operations Management, Prentice Hall, USA, P.39. cgbicll Gils co) Lal! pai gis ghall gL) AIS 8 pine of SUL spall gay 29 By Lae CDi py tle gg CNIS li Cd Jl gt} CASS Gang LS Faia) Labaial gle Least Gubaiy USI Cay «gall any Le Lady Ol SD GY jithe yas A fy) hyp S Cea CIS ally CLS Oe Layo pal gad ecb ede ines ca pga alae Gh ayaa Malad anys iG Ma A LY tally at V eae. “eta hei Se: DM sh LY AS pb gle ABA angela) hall cli Ge gf Masel sh Tapa gla ela ee pean (5-1) “| L sing vei 650 -%25 0 M25 50 675 Jerod Asgalall ball cob Aas) aa! gee (SL) JS Source: J. Heizr and B. Render, Ibid, p-14. § cota y ASN! pus Ay Jay) Gs 3) 7-1 Managerial Funetions Of The P/OM Manager orad Ngaly ALLY On te pee ‘a cna Jay) GLB Gs 1» ala) ies» Jee! Rel Ld HL GL QS ao) sigh Uis Gall caw Ae LE La BS pl) gp Ba yytel) tle y Cf A 2Yy Aye lly Lal st sila Gt Sy LB BCH ye US Gate Ce A BU Lally Gases cL Aa CAA y Gla ya ght gle Ge Sabie GULL LA) gazes Legs Aa cpg Lill Le -cablally Gila) Gand Le DU lags «lbsLiall och pgall ayaa La Ha yy pall — GL cad yy ai algal LAM — AS 9 ge ano) sat BY) Sad Bye Ge Gilg gl Labs ag ged an gtd Uh bbs Sd ALL AMT pap Logy aed 6 papal UN sptagees ae shy pA play Calalell ol} CLL gals salsa) Geiss Gladal MW dglall Gos (3) Langmead lel psV Say wn) puta ; sjiagl 938 AL Oa Shall ya, iby ava oe peal lity JalSie (USS AS 52 LAY Ga eh ude Lg 2) Lay Saul te Lal Ls ceo LGA oy pad aby ae ol ee Ns Wal NIT Utd Gay on L = Geis A OS led O28 (LL gt ) ie ak Oe bayae ase en AS A ap cA) S38 Gy oy det ae 2 Oras GAH ass oy ala Lia 95 a ays Aoi cle 8 lll 4S aN i san Ba 9 td pity AAV lee sashis Jad Gajh ge Ue say) class a3 7 jab yl iy cb AB Sy haha, gon sc og ae can . a ale Gini Cligh tops be Ladd Gat Lay LG I y Jini palais Inbal te geaecd egd Gla glell obs plastids GiSleteadl bony uly oflyjB cilale ly} - Jills Glaite Jun J tans cilatte [Distal 5 Sl pill MD Cull Vig jay de pay Mail, Gal Cd ys) lal - AS 55M eves Gund aly CLAY) Gh Cath uy yal cies y Hpi aaa y chal Quand + wel Gusesty yl yall texjeaall cclesatll bLic eclasslly alally cgilyjl ge Malide ctly pladial - wc) SESY sacl Lpaladialy LAY! ESS, ALL 5 al GIS ap SS GLMCA ¢ pueall GSI IDE Ue pet tes sess caleba! wall SAS pedliall y Leall lb cya qleilly AS pall Cols Bala ce Gbessll Ge BEA! - Alalall 3 GSS ade 4 ally oth My HB (Sealed Lde Quad) (DIS ia acy asp Ey Production And Productivity Ayala s cy) 8-1 fila U ion cy) Go Uy gay ogi bt ad le ide 683 LS “Production ea ga SL Recall CLAY) ealic: cpp Delt! Ane 98 sf vcbash of gle a CDA . [obassy ghia GIS CTT edhe yA ; care in Lal A ductivity 453) Ul ee : y ee ime oe tal gs J etal Mi I. Ce a i a (ciaa el) Sasi ’ same we yf culban gate daly Last ball ps et scteatere sh Les on ied Aad (Saya) glue ga) Glass gle O* HS lass, Jets) class abe c andl ope OSS 3B CEG RE ae hcg Set ent da 7 Lad agp lttyl Cala CLA Ciaay Sle Sl tages spall abe Ul tus tad ol ev dbs A Gagclel Js esis gle ul Nos sine Lae ot) 1 OS Raped eal palo sald ga aged st 08 pall ys Udall 6 ill 65 dae dele USI Sle all gy Lely! alist Ld SlEallyy cpeiihans cs flue God Ya ges aly Balj, J OLAS chal) la HE A as Sw Fee al Hy gl a 3345 lV) sa ol WA Yd HEH OL Sty lage pata Ugll Ge alah Ca J all cht eal anal es oe LAM Sega CA yal gas GA Nhe cf ania GAL GI Dall Ge all oe Sak) ce Cll CaS Sad hall I gall GLAS ot Lait Lo Gus Leis si M1 (6-1 EAM) pllall Gi Hele Jyo gue Sl cw + 1990 — 1960 pe DL apa) GLa ccd ld LED spe cole AI gba ALAM Gl ya. GBA ye Lay «gj all pL ay Ail 4 Sil 5 jg) CYS y ate SY sill Zelie luda Aguilas leads Halle 29s I pl gti dbp ple Ge ll 8 GhL) Crass Hate Ooty gles 26 a gl RaW! gly) 4) USL G eALias LAS LEY Aa bil Ga Bg 8 SS) tal ol pal cg Joly cal ABU! Gaed Gly: Ce bball el jad (Sey Faas che algo Saad Apts a5 Aig Aji A Call Ladle Gf — Gglalall shee geal Les Ca slans el all bl ase y cpg Load Ail al any equal Coal IM 48,18 CNY judy AL Etats GIS, «idl Claas y Agel (of Ay shall 33h 3M ye %10 Anais cy gatliny ilps pS IW CHiN Le NSS 5 GS JUll Udy pale Jud Gly cok te be AS Go a UA Jess Les Ll aly HH ge 53 oO Ast LG Afi Gad JAY) CY aes Geis Laie y WIS 2 eal gal oy gl og Maal Gia of palag Ln gL giSth Gaais alae hacia A aye oH AV GELS Cl cgay Lee yall os lit Lal Yb coe ish AS AT Ray Le SS gb LEANN Guy 3) ya GIR lad dal by AAS 8 Sl yl gas Ya SS gi UELYT Lbs GS ClLlaal gl pie al hast 5,39 04 %38 habe Qh Ga pala cl Waste lage Lala Nayony CLM pacic gal aah Jah as — al © eas eal Faby Ley Solis Uhl oly ALL sl Dieta Glace ye Detalles Sill Gabi Ol Aly) Ayia BLM 6 %52 Deas 31 ee bees Leale BN sig «REG Ca a 8) tks Sap diye ody igaleL ss ya ASS aca, Lay Baral Aly AFI ou so 2, gmowiedge CMa ay Syst Due) Laie ge dtl gan 2 + ALL os, Daas Gl at i yy cha Ys cgay 4 Gov iy ta an ao gl be Ya tesa Sally Ata ain ou ut to OSD hs IMG se ¢ se aad Lal Lao SS DN Os 5 Saurus pred clk dS GW lle Baye cil e Set tsa 2 GIS Cle hay Lali) sal) Gast, ast 3! inal ps asia I al Ge ala A gull gd Zeta Jgall ety! yA 1990-1960 se cw (6-1) ssa Bad gh g nSll Atal dal 1990-1960 le cot Agta 533 Operations Management: Strategy Source: Lee J. Krajwski, and L. P. Ritzman, and Analysis, Addison ~ Wesley Pub. Co. NY,1993,p- 9 Productivity Measurement 4%¥! lb 9-1 a eda (le Gla dandy olldy LSD Us os! ols Se ag Sy eel oO = ey (1-1) duals I cle a = O iptv = Pray WJ edad ols gs oad eas 13) al sacl oS gt walsl ons ; yaa old es eDiaud) Cuaiad Le ayy Niny cgi LIS ph BL! SA! gras Joh ase iV ail eo Antal ot as vl yb (fb dd ge Ls Agta! af All ol sass qlall lily J yal Dieta Cand ol oe MLA! Sac GY GS (AI) Cha Ady CDE hem ALA go GS lf Madball cil pal pat ote * iG Saal Ab Y CDA ly Ja SAS pl Ce Sal Aaa chew 2a UT gy AS UAB al Sie Go pte Y gail J Gast SDR iia 6 yuo ge AS pl and SI cp shally CLA aa! Ghee apf Hal Sg Sox cial Lala) AY Alay! 49 GALLI coal Seley! Ge le yey i — Aspe QelBYLy alyall Total Productivity 4tsi 4_lay) 1-9-1 Eos ere ha hag pane La le asad el asta Soll ty BY) Saclilly sans COLA ally le shal) Cun LS Cys Oe Sale ashy COR Pre = (1-2) AS) cDlaadi = Ip AMS) Gla eal = Oy | AQIS 4eBYI = Pp lg iy LM op Sah alt) egal ye OSS HISD LS Daj Fig Nd les gf hn GY CDA obs diyad ons Case age]. lye) heal ASM ee Clee Dad tia Clan gy Gla Sally SDA. ge ae Say Li (SpA ) tie Bah Chany Gol Mela oe GN algal fe eadnall GLLYI, Dg i path Sad Gla Sl gpa Lf Dall ¢ jane Cron ocd pla Eo oe GT Se py Lt sacl Gyebsy DE Gy ll adalah La ally COL | Ayal Sian ly COU & gaoe Lely Cian lly Gla ball Ss 034 JS Oe eli US Y Lgl ya ISH Gulaay) Ge 8 by lang Aya Clan 5p Chall je Uyes Real Qua HIS 48h Eaatyl YOM ihe pally 1 pia Multifactor Productivity dal sll sai Ugly) 2-9-1 HDL ee te yee of Ayala Oe 6 pa al aba Lis ‘ Sy DAs all J CBs CALLA Ge G65 ODE ye ue yl de yanully 28 BG os nate ans JUS ye Late AS (3 HL any AIS Atal ge Aa ohh ape Bape Mish oby ola Y alli AH styl le HAY daclilly al pall saacde Gall SN CNH A es a Se Pun PEN ag) DN MAO IN IS SNe te OF alg santa Sali = Py ch 3 Partial -Factor Productivity usja dati 3-9-1 SATUS cay «CDS aly lg gene Cu deal ty P. Or Ps= Ty l4) / US) le Ball = Op As jell Gslsyi= Ps col Y Jubead oll gy sill 48 jal) Galayl Ghat, UBYN ype pacing Le Lilley DGad aa! = Ig ba AV! culls 13) apenas Chel ja SG Ghage ( Cd) cla dae ool Gt i sje) Aol os Le Ssle. Be GSA CLEP Saye anky Gta sll g gone Gas Li jell Sali! Quad Le dae y 2a ge ALY guy acy Lak cape (Pq) Jaa Aol Sts # Pye OT esesee(1°5) (Bn) 4531 syed Sat re ot. (1-6) , x Te sasctnadl AMI Sal g gene Tr ich (Pw) vail tat Or (1-7) Pwo Ty do gall gyi gone Tw cd (Pz) Ua dats # easly tS fo Se of Ai Heald ao ls gan J ott i Kad CIS yl a nd fd Len Tobleal iS psi oe Fi as pny ping al ge SD Rael cn tg be pass 4S 2) Productivity Index (PD) Satay) 45 4-9-1 is Lalit) gle Le Ain Lal fawdy 4de dearty le: gi Spl Aled Gas WY HS (pe 0.80 gs 2009 5 2008) base ) Lal dine ean ss! aeAe Aly 0.85 Gis (LAAN! 44) 2007 ln (Sey Cuba Osis) Lnlety! p50 cli Alls uke 0.75 3 Py Pie Gh *100----(109) b pul! 4s Seals! = Py, no tins ta Aad = Py cat 22008 eld Saal Plog 28° xt00.- = 94% 2008 0.85 = 94% :2009 gla Gali yy Plog = —223— x100 ° = 88% 0.85 Les Realy) Gb yale Golis I} ts 2009 5 2008 Qld Raley) pays cf oe Aad Otis ed anh oS By oli) Clee od Ceo Gbeall (5 yaad Sa J Ogle his sas Yat cla pat te 1 A Gal se UBY) Shee 5 USN AUG oh gall Sogn Gh pad sf egebalel : Productivity Change (PC) 4gti3y\ 433 5-9-1 nd Aine Real (ot Aad Le Ane al gb GAY lake ol) uli) 18 ud 13 aati oye Y ol) Lye sh ‘i z fast 5 ( Vl) Aaa be hae oS Salil Gb ely MOLL de lJ APY sooty Seley sid) Glas YL a1ESB,- Py re By 100 oes (1-10) Gh la ad 8 — Ls Lal 5 ypo ccujenal elf rctubea ole sl kd) LM) pass ¥ TERY Bayo ctl 5 Lay Lea Cale Mt aad 5 SY) olay olla) ai aU a salad ol gla (Evans, 1997, 112 + ji) 4A) cabal y So hoe Mn ha Spor tt 2009 5 2008 Sa ay 188 has Ge Gai GLa JE Oey ay = eh ls PCigog = 0:80 ~ 085 2008: le GaN ss 0.85 * 100 = ~6% 12009 glad dsp! ys PChigg = 9:75 ~ 0.85 . ~~ — «100 -12% gl 0.85 a ps Sis ny 2007 lag LAS Csi tle YS Canis SALI oh al Ge gd Lad Aetiyl, pe lable Ghee SL, (9 = 1) Slay) ytge srely a) Leg PC=(PI-1) = 100. J dS a a aks ARIST 85 hee LSAYL Al Sly yd Ons Hats gL pM has RAS ice Sy scl gull Sancta BUS GAY pgs pass an) Yiy Utell dal 2 BN Stall 353 le ghd SY Apia cs san) Dla Ge Leal ctl com (AN dpsed 2008 = 2007 cated dau ane ee ae 07 F 693,000 426,400 (x) coy aS 56,000 40,000 Goel Ja Sate 700,000 360.000 Cy ota GeiGal 800,000 700,000 Kwih igi 120,000 100,000 (53) Ua tas 370,000 240,000 Kassie! AIT Syd 80,000. 60,000 (Cy) 0 aa ee el 2008 5 2007 aia 435i agit! ALI aly Aig 4B, «Shall owt ose Lipa “AaU cJeall al gall soe! 4 ede cde ASD Halil! 8 2008 pled Seley) 535+ -capall sed aly gh ea a ’ dal ta gt has Btn ele i qa 426400 60000 + 100900 + 360000 426400 i 520000 i AY pyfbony 0.82" 693000 80000 + 120000 + 700000 . _ 693000 Yates 0.77% "999000 = 2008 el LSI Hein} Sasjall Gell Glew 5.2 426401 (Too Nsyny 118° ene = (2007) Jal yal & 693000, ero. 0,99 = (2008) « Neyfbny 700000 (2008) Jest 5 s2! 426400. (8-1) wownjiany 0.61" —SoGqg~ 7 (2007) Ul ats xonfisa 0.87 = 693000 800000 - (2008) aut! Aisi 426400 240000 AY! aga Oe piYeany 1.78 = = (2007) AY) aly ats 693000 3700007 7 (2008) Als¥" slat pts AVI al gal on pisfbany 1.87 = SHS EON dase Mt a a ABU Jaa Lad laa 3 3 (CWA) Sef I as SAIN CHL ase as Jaall of Les 2 Saal of ly pee te cel ee SV yal oa Jaitley 1h US da pl ace BalYT Gass 3-1) awa Soe ashy kWh 426400 . _ 100000 + 360000 (2007) 2a Jad dad ABU Saal JY pfs 0.93 = 893000 120000 + 700000 ASL y all 3Y 59/5005 0.85 = = (2008) 2b, Jaall ats siggy 4 2 : A717 es . %6 — =100%* ea 12008 5 2007 ow Setsy! ys 82 gti] FB ae A gd opel 66 le canis pelaha 2008 ge gi 0.99 ql} Cusaist 3 2007 ole ot s/t 1.84 Ae

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