Professional Documents
Culture Documents
APPROVAL
APPROVAL
This report project by mercy Kanyanta Kabwe is approved as fulfilling part of the requirements
for the award of diploma in secretarial and office management by kabwe institute of technology.
Examiner' signature
Signature
..................................................... Date………………………................
Mercy Kanyanta Kabwe
EXAMINER Signature…………..................................
DEDICATION
This research project is dedicated in loving memory of my late father Mr.Emmanuel Kabwe
who's unwavering belief in my abilities has been a constant source of inspiration, to my
remaining mother Mrs.Barbra Bwalya Kabwe and my siblings; Prudence,Jane,Ruth,Monica and
Emmanuel, they have always encouraged and supported me in pursuing my academic goals.
ACKNOWLEDGEMENT
I would like to express my sincere gratitude to my supervisor Dr.Mubita for his invaluable
guidance and support throughout this research project. His generous feedback, patience and
positive consistently encouragement made my study possible.thos shall be unforgettable and
invaluable to me.