MIKE'S

BANK ACCOUNTS
INFORMATION.
CONTENTS
Checking accounts......................................................................................................................... 2
Promotion...................................................................................................................................... 3
Benefits.......................................................................................................................................... 3
Fast and convenient...................................................................................................................3
Easy cash access.........................................................................................................................3
Secure........................................................................................................................................ 3
Contactless payments....................................................................................................................4
BANKING FEE................................................................................................................................. 4
How to apply..................................................................................................................................4
How to request for your HSBC Debit Card PIN reset......................................................................4
Need more advice?........................................................................................................................ 5
Contact us by phone.................................................................................................................. 5
CHECKING ACCOUNTS
All TZM Bank accounts come with easy ways to access your account:

Mobile App

Online Banking

Direct Deposit

Paperless Statement

Debit card

Thousand of ATMs

Account Alert
PROMOTION
Campaign on HSBC Payroll Enjoy Grab combo with 2 *
Applicable for Grab Food
Account Grab e-code value national
Period: 01/06/2021 -
Applicable for first 999 $5/code*
30/06/2021
customers

BENEFITS
FAST AND CONVENIENT

 Make online purchases, local & overseas point-of-sale (POS) easily

with contactless technology
 No need to carry cash with daily purchase limit up to $5000
 Enjoy great discounts from HomeAway offers.
 Free of first card issuance
 Receive fund transfer quickly via Visa network, with only your debit
card number

EASY CASH ACCESS

 Free of charge for cash withdrawals at HSBC ATMs in Vietnam

 Daily ATM cash withdrawal limit up to $2000
 Worldwide access to ATMs with VISA/PLUS® logo

SECURE

 Your card never has to leave your hand when making a payment at
readers with contactless features.
 High security with chip card technology and 3D Secure (SMS OTP)
 SMS Alert Service provides you with accurate, instant alerts about your
transactions on Debit Card and Accounts Linked to Card
 Service to turn on/off Online transactions and Overseas POS
transactions
CONTACTLESS PAYMENTS
Step 1: The Contactless symbol and the Visa logo are shown at card reader if merchants accept
card payment with Contactless Feature.
Step 2: To pay, tap/wave your card on the card reader at close range.
Step 3: Your transaction is confirmed by the illumination of the green indicator light.
Step 4: Check the receipt and the transaction are completed.

BANKING FEE
Fee applies for all account
Monthly maintenance/service fee $1
Out-of-network ATM fee $5
Excessive transactions fee $12
Overdraft fee $2
Insufficient fund fee $4
Wire transfer fee $8
Early account closing fee $5

HOW TO APPLY
1. Simply open a national Current or Savings account at one of HSBC branches/ transaction
offices.
2. Request for an HSBC Debit Card when completing the Account Opening Form, or fill out
the HSBC Debit Card form if you already have an account. (Please be noted that you
have to comply all current requirements of the bank for debit card issuance)
3. A new Debit Card instantly and the default PIN will be issued by the Bank if all
requirements of debit card issuance is satisfied

HOW TO REQUEST FOR YOUR HSBC DEBIT CARD PIN RESET

Please choose one of three options to request PIN for HSBC Debit Card:

 Option 1: Send SMS to 6067 from your registered phone number, with the following
syntax: HSBC_PDC_Last 4 digits of Debit Card Number_Last 6 digits of
Passport Number.
 Option 2: Send request via Online Banking Secure Mailbox

Your new PIN will be delivered to your registered correspondence address in 5 working days
from your successful request.
NEED MORE ADVICE?
CONTACT US BY PHONE

Call our HSBC Contact Center at:

(84 28) 12 123 123 (the South)

(84 24) 45 456 456 (the North)

Operating hours: 24/7 for lost or stolen card or token, dispute transactions or card related
complaints, and from 8:00am to 10:00 pm daily for other matters