Setra Systems Inc. Tel: 978-263-1400 Sales Order No.

Page
159 Swanson Road Fax: 978-263-1903 1 of 5
Boxborough, MA 01719 36349

Customer Purchase Order

Shipping Notice WARRANTY

Invoice Number Print Date

10/21/21
Intelco Solutions Intelco Solutions
B L. G Smith Boulvard 146 S Mariangelica Gil Carrier
I H
L Oranjestad L. G Smith Boulvard 146 BEST WAY SHIPPING METHOD
I
L Aruba P Oranjestad
Aruba Freight and Handling
T T FOB Ship -Freight Prepaid
O O
Terms
Credit Card
D SAME AS SHIP TO ABOVE
B
e
Il Carrier Number
Li
v
L
e
r
T
O
T
O Reference terms and conditions http://www.setra.com
Requested Promised Quantity Unit Price
Line Product / Description U/M Ship Price
Discount
Used
Extension
Ship Date Ship Date
1 SPM_WARR_REPAIR EA 10/22/21 10/22/21 1 0.00 0.00 0.00

REPAIR FOR MODEL SPM

SPM12EDN
Software update corrupted (version 2.8.12), impossible to connect
and recover data. 10/14 this is a return for credit. not a return for
repair. units have already been replaced with SA 24546716 - dc
Date: 10/21/2021
Status: Warranty
Service Requested: EVALUATION ONLY
Fault: SETRA
Parts Replaced: NO
Findings: SETRA VENDOR ISSUE
Root Cause (FA Only):
Work Performed: REPLACED UNIT - UNDER WARRANTY
(if applicable) SA 24546716
Replacement SO #:

2 SPM_WARR_REPAIR EA 10/22/21 10/22/21 1 0.00 0.00 0.00

REPAIR FOR MODEL SPM

SPM48EDN
Software update corrupted (version 2.8.12), impossible to connect
and recover data. 10/14 this is a return for credit. not a return for
repair. units have already been replaced with SA 24546716 - dc
Date: 10/21/2021
Status: Warranty
Service Requested: EVALUATION ONLY
Fault: SETRA
Parts Replaced: NO
Findings: SETRA VENDOR ISSUE
Root Cause (FA Only):
Work Performed: REPLACED UNIT - UNDER WARRANTY
(if applicable) SA 24546716
Replacement SO #:

3 SPM_WARR_REPAIR EA 10/22/21 10/22/21 1 0.00 0.00 0.00

REPAIR FOR MODEL SPM

SPM48EDN
Software update corrupted (version 2.8.12), impossible to connect

Page Total: $0.00

Tax:
Continue
 Setra Systems Inc. Tel: 978-263-1400 Sales Order No. Page
159 Swanson Road Fax: 978-263-1903 2 of 5
Boxborough, MA 01719 36349

Customer Purchase Order

Shipping Notice WARRANTY

Invoice Number Print Date

10/21/21
Intelco Solutions Intelco Solutions
B L. G Smith Boulvard 146 S Mariangelica Gil Carrier
I H
L Oranjestad L. G Smith Boulvard 146 BEST WAY SHIPPING METHOD
I
L Aruba P Oranjestad
Aruba Freight and Handling
T T FOB Ship -Freight Prepaid
O O
Terms
Credit Card
D SAME AS SHIP TO ABOVE
B
e
Il Carrier Number
Li
v
L
e
r
T
O
T
O Reference terms and conditions http://www.setra.com
Requested Promised Quantity Unit Price
Line Product / Description U/M Ship Price
Discount
Used
Extension
Ship Date Ship Date
and recover data. 10/14 this is a return for credit. not a return for
repair. units have already been replaced with SA 24546716 - dc
Date: 10/21/2021
Status: Warranty
Service Requested: EVALUATION ONLY
Fault: SETRA
Parts Replaced: NO
Findings: SETRA VENDOR ISSUE
Root Cause (FA Only):
Work Performed: REPLACED UNIT - UNDER WARRANTY
(if applicable) SA 24546716
Replacement SO #:

4 SPM_WARR_REPAIR EA 10/22/21 10/22/21 1 0.00 0.00 0.00

REPAIR FOR MODEL SPM

SPM48EDN
Software update corrupted (version 2.8.12), impossible to connect
and recover data. 10/14 this is a return for credit. not a return for
repair. units have already been replaced with SA 24546716 - dc
Date: 10/21/2021
Status: Warranty
Service Requested: EVALUATION ONLY
Fault: SETRA
Parts Replaced: NO
Findings: SETRA VENDOR ISSUE
Root Cause (FA Only):
Work Performed: REPLACED UNIT - UNDER WARRANTY
(if applicable) SA 24546716
Replacement SO #:

5 SPM_WARR_REPAIR EA 10/22/21 10/22/21 1 0.00 0.00 0.00

REPAIR FOR MODEL SPM

SPM48EDN
Software update corrupted (version 2.8.12), impossible to connect
and recover data. 10/14 this is a return for credit. not a return for
repair. units have already been replaced with SA 24546716 - dc
Date: 10/21/2021
Status: Warranty
Service Requested: EVALUATION ONLY

Page Total: $0.00

Tax:
Continue
 Setra Systems Inc. Tel: 978-263-1400 Sales Order No. Page
159 Swanson Road Fax: 978-263-1903 3 of 5
Boxborough, MA 01719 36349

Customer Purchase Order

Shipping Notice WARRANTY

Invoice Number Print Date

10/21/21
Intelco Solutions Intelco Solutions
B L. G Smith Boulvard 146 S Mariangelica Gil Carrier
I H
L Oranjestad L. G Smith Boulvard 146 BEST WAY SHIPPING METHOD
I
L Aruba P Oranjestad
Aruba Freight and Handling
T T FOB Ship -Freight Prepaid
O O
Terms
Credit Card
D SAME AS SHIP TO ABOVE
B
e
Il Carrier Number
Li
v
L
e
r
T
O
T
O Reference terms and conditions http://www.setra.com
Requested Promised Quantity Unit Price
Line Product / Description U/M Ship Price
Discount
Used
Extension
Ship Date Ship Date
Fault: SETRA
Parts Replaced: NO
Findings: SETRA VENDOR ISSUE
Root Cause (FA Only):
Work Performed: REPLACED UNIT - UNDER WARRANTY
(if applicable) SA 24546716
Replacement SO #:

6 SPM_WARR_REPAIR EA 10/22/21 10/22/21 1 0.00 0.00 0.00

REPAIR FOR MODEL SPM

SPM48EDN
Software update corrupted (version 2.8.12), impossible to connect
and recover data. 10/14 this is a return for credit. not a return for
repair. units have already been replaced with SA 24546716 - dc
Date: 10/21/2021
Status: Warranty
Service Requested: EVALUATION ONLY
Fault: SETRA
Parts Replaced: NO
Findings: SETRA VENDOR ISSUE
Root Cause (FA Only):
Work Performed: REPLACED UNIT - UNDER WARRANTY
(if applicable) SA 24546716
Replacement SO #:

7 SPM_WARR_REPAIR EA 10/22/21 10/22/21 1 0.00 0.00 0.00

REPAIR FOR MODEL SPM

SPM48EDN
Software update corrupted (version 2.8.12), impossible to connect
and recover data. 10/14 this is a return for credit. not a return for
repair. units have already been replaced with SA 24546716 - dc
Date: 10/21/2021
Status: Warranty
Service Requested: EVALUATION ONLY
Fault: SETRA
Parts Replaced: NO
Findings: SETRA VENDOR ISSUE
Root Cause (FA Only):
Work Performed: REPLACED UNIT - UNDER WARRANTY

Page Total: $0.00

Tax:
Continue
 Setra Systems Inc. Tel: 978-263-1400 Sales Order No. Page
159 Swanson Road Fax: 978-263-1903 4 of 5
Boxborough, MA 01719 36349

Customer Purchase Order

Shipping Notice WARRANTY

Invoice Number Print Date

10/21/21
Intelco Solutions Intelco Solutions
B L. G Smith Boulvard 146 S Mariangelica Gil Carrier
I H
L Oranjestad L. G Smith Boulvard 146 BEST WAY SHIPPING METHOD
I
L Aruba P Oranjestad
Aruba Freight and Handling
T T FOB Ship -Freight Prepaid
O O
Terms
Credit Card
D SAME AS SHIP TO ABOVE
B
e
Il Carrier Number
Li
v
L
e
r
T
O
T
O Reference terms and conditions http://www.setra.com
Requested Promised Quantity Unit Price
Line Product / Description U/M Ship Price
Discount
Used
Extension
Ship Date Ship Date
(if applicable) SA 24546716
Replacement SO #:

8 SPM_WARR_REPAIR EA 10/22/21 10/22/21 1 0.00 0.00 0.00

REPAIR FOR MODEL SPM

SPM48EDN
Software update corrupted (version 2.8.12), impossible to connect
and recover data. 10/14 this is a return for credit. not a return for
repair. units have already been replaced with SA 24546716 - dc
Date: 10/21/2021
Status: Warranty
Service Requested: EVALUATION ONLY
Fault: SETRA
Parts Replaced: NO
Findings: SETRA VENDOR ISSUE
Root Cause (FA Only):
Work Performed: REPLACED UNIT - UNDER WARRANTY
(if applicable) SA 24546716
Replacement SO #:

9 SPM_WARR_REPAIR EA 10/22/21 10/22/21 1 0.00 0.00 0.00

REPAIR FOR MODEL SPM

SPM48EDN
Software update corrupted (version 2.8.12), impossible to connect
and recover data. 10/14 this is a return for credit. not a return for
repair. units have already been replaced with SA 24546716 - dc
Date: 10/21/2021
Status: Warranty
Service Requested: EVALUATION ONLY
Fault: SETRA
Parts Replaced: NO
Findings: SETRA VENDOR ISSUE
Root Cause (FA Only):
Work Performed: REPLACED UNIT - UNDER WARRANTY
(if applicable) SA 24546716
Replacement SO #:

REPAIR FOR MODEL SPM

SPM48EDN
Software update corrupted (version 2.8.12), impossible to connect $0.00
and recover data. 10/14 this is a return for credit. not a return for Page Total:
repair. units have already been replaced with SA 24546716 - dc
Date: 10/21/2021 Tax:
Status: Warranty
Service Requested: EVALUATION ONLY Continue
Fault: SETRA
Parts Replaced: NO
Findings: SETRA VENDOR ISSUE
 Setra Systems Inc. Tel: 978-263-1400 Sales Order No. Page
159 Swanson Road Fax: 978-263-1903 5 of 5
Boxborough, MA 01719 36349

Customer Purchase Order

Shipping Notice WARRANTY

Invoice Number Print Date

10/21/21
Intelco Solutions Intelco Solutions
B L. G Smith Boulvard 146 S Mariangelica Gil Carrier
I H
L Oranjestad L. G Smith Boulvard 146 BEST WAY SHIPPING METHOD
I
L Aruba P Oranjestad
Aruba Freight and Handling
T T FOB Ship -Freight Prepaid
O O
Terms
Credit Card
D SAME AS SHIP TO ABOVE
B
e
Il Carrier Number
Li
v
L
e
r
T
O
T
O Reference terms and conditions http://www.setra.com
Requested Promised Quantity Unit Price
Line Product / Description U/M Ship Price
Discount
Used
Extension
Ship Date Ship Date
10/22/21

11REPAIR FOR MODEL SPM

SPM_WARR_REPAIR EA 10/22/21 10/22/21 1 0.00 0.00 0.00
SPM48EDN
Software update corrupted (version 2.8.12), impossible to connect
REPAIR
and recoverFOR MODEL
data. 10/14SPM
this is a return for credit. not a return for
SPM12EDN
repair. units have already been replaced with SA 24546716 - dc
Software update corrupted (version 2.8.12), impossible to connect
Date: 10/21/2021
and recover
Status: data. 10/14 this is a return for credit. not a return for
Warranty
repair.
Serviceunits have already
Requested: been replaced
EVALUATION ONLYwith SA 24546716 - dc
Fault: SETRA
Parts Replaced: NO
12Findings: SETRA VENDOR ISSUE EA
SPM_WARR_REPAIR 10/22/21 10/22/21 1 0.00 0.00 0.00
Root Cause (FA Only):
Work Performed:
REPAIR FOR MODELREPLACED
SPM UNIT - UNDER WARRANTY
(if applicable) SA 24546716
SPM12EDN
Replacement
Software SOcorrupted
update #: (version 2.8.12), impossible to connect
and recover data. 10/14 this is a return for credit. not a return for
repair. units have already been replaced with SA 24546716 - dc

Page Total: $0.00

Tax:
Order Total: